Rocketman Plumbing

Gave reasonable quote to replace sewer line, complete on time and replaced leaking water line at no added cost.

Just used Rocketman for the third time in a year today, and I cannot recommend them highly enough.  They have cleared our sewer line, replaced our water heater, and today replaced our main water line into the house.  They are very responsive and priced fairly.  The work on the water line was truly exceptional.  They were able to accomplish it all in one day.  They left the yard the same way they found it, including laying new plastic under our rock.  All work was accomplished without having to break the sidewalk to access the city meter.  Every inch of dirt was cleaned up.  Every plumber they have sent us has been top notch, and today we got to work with the owner Kyle.  Do not hesitate to call Rocketman for your plumbing needs.

They come HIGHLY recommended to us.  We got a great quote, and we look forward to using them!

I'll edit this once our remodel is done.

Ten days since they were supposed to come, my heater is still not fixed. To make matters much worse, I can never get a straight answer about what is going on or when they are going to come back. They have stood me up five times. What a nightmare.

They are the best highly recommend them to anyone!!! They helped us out when we bought a new house and our hot water heater was not put in correctly...very nice and professional

Leaking ceiling on 1st floor in 2 story house. There are two different leak locations. Plumber arrived on a free consultation and stayed ~90 mins. He checked for leaks on upstairs bath - nothing found, recommended replacing toilet gasket for 2nd leak - I completed this work. Then we assessed and cleared blockage on my furnace (separate issue that took down my furnace ~ 2 weeks ago).  Would have liked to know when free consultation ended and paid visit started.  Also, plumber stated he would work with me to understand the issue. I sent pictures and updates and no response.  The overall cost was not excessive but did not find root cause on either leak.

Well didn't think I'd be changing my mind this fast, but the sink is still leaking, albeit much more slowly. I called Rocketman back to see what they could do and they told me they'd charge another $160 to come back out and try again. That seems pretty unfair so I'm going to try somewhere else this time.

Main line plugged, whole house on quarantine and they came out and fixed it next day. Easy no judgment and pricing was great! Will definitely use again since my kids love flushing anything but toilet paper.

Beware of this company.  They sent out two technicians to service my air conditioners.  I'm not sure what they did while they were here.  The cameras caught one of them standing around most of the time. By the time they left several hours later, one of my units had been drained of refrigerant and was no longer working.  When I questioned the technician about why he would have done that, he maintained that there was a leak in the line.  I told him there was no leak in the line, as I had not had any problem with the AC.  I asked him what I was supposed to do now that the AC wasn't working, and he told me they could write an estimate to come out and restore the refrigerant to get it working again.  I told him I was having a gathering that weekend and could not afford to not have a functioning AC, and that they shouldn't have done that.  I contacted the office immediately and didn't hear back until 4 days later.  Meanwhile, I was able to get technicians from other HVAC companies out here to give me estimates, and ended up spending nearly $2,000 to restore the system.  While the company initially apologized for the error, they only agreed to not charge for the visit, but the owner refused to compensate me for the costs I incurred to have the unit cleaned and recharged with refrigerant.  I was very disappointed that the owner did not step up to do the right thing.