Best A/C Installation in Albuquerque NM

I managed an apartment community and was referred to Charles. I have nothing but good things to say about Charles. They are reasonable with their prices and get the job done right the first time. I definitely recommend for both HVAC and plumbing needs.

One of the pipes burst on my auto sprinkler system. The first guy that came out to give me a quote wanted to dig up my entire yard and charge me almost 2k to do it. I asked the guy that does my yard if he know of anyone and recommended deerbrooke to me. Rather than digging up my entire yard and charging me 2k, he was able to repair the pipe for $100. I would recommend him to anyone that wants good service and a reasonable price.

Hottest stretch of the summer and our Air Conditioner starts making weirder noises than usual. We called around and people were booking 2-3 weeks out. We just happened to get a flyer from our realtor that day, one that recommended a few service people, including Sky Swanson. We called. He answered. He showed up THAT DAY to check out the system.
Sky addressed the immediate issue, creating temporary solutions that kept us going until we could make a decision about:
- replacing the AC unit (for which the coolant was no longer made, so that was kind of a no brainer)
- replacing the ductwork with larger-diameter ducts to accommodate the parts of the house that had been added before we moved in 26 years ago
- replacing the entire furnace which was already 17 years old and kind of hacked together and not especially efficient
We got bids for all 3 options and ended up with one of those as-long-as projects, the short version of which is that we have a brand new heating and AC system. Beautiful work, MUCH more efficient, and we can barely hear the new AC unit, even when we're outside sitting near it.
I can't praise Sky's work, problem-solving skills, and can-do attitude enough. Super nice guy, creatively and technically accomplished, neat and considerate, and totally committed to us being happy with his work. It's been several weeks and everything's been working brilliantly.

I had a very nice fellow, Jaime Ortega come out and do a great job cleaning out a backed up kitchen sink. I was impressed with his work and explanation of what was going on down that black hole. He left with suggestions on how to avoid another blockage and made the kitchen tidy before he left. Sometimes you just need a real plumber and a real snake.

We spent 35k to have Williams Mechanical replace three units three years ago; we had a very positive experience with this transaction. Annette and her team were responsive, their quote was competitive and the work was completed on time and well done. Because of this experience, we continued to use Williams for all of our plumbing needs. The last couple of experiences with in the last year have been less than positive (apparently they weren't able to keep plumbers for a period of time, so there was difficulty getting them out for plumbing jobs, long response times, multiple visits to complete one job), but because of our initial experiences, we continued to use Williams Mechanical.

I contacted the office this week to request someone to come out due to an urgent (not emergency) plumbing issue on a part that Williams Mechanical had previously replaced. The office said they couldn't find the paperwork for the job (despite me having the invoice in my hand). I e-mailed Annette (owner) and she replied saying that she would get back to me by the end of the day - she didn't, nor did the office. I waited two days, then called and e-mailed the office and Annette again - no response. I again waited another day and e-mailed Annette again - no response. We are now 5 days out from when we initially contacted Williams and have an emergency plumbing issue.

If you had asked me three years ago, I would have given Williams Mechanical 5 stars without a doubt. Tens of thousands of dollars of business and three years later, my opinion has completely changed. If you are looking for a responsive company who values your business, I can't say that you will find this at Williams Mechanical.

Technicians showed up on time around 3:00pm wearing Chy-na masks. Worked a few hours and then left to return the next day about noon.
There was quite a few upgrades from old water heater installation. Job came out great. Pricing a little on the high side but then again so are most plumbing fittings. Technicians deserve five stars but then again, I didn't give my grandma five stars either.

Super fast response time and very professional. Was able to quickly find my issues under my sink and fix a few leaks. Reasonably priced as well and very honest. Would 100% recommend and will use again if I have any other issues crop up.

Had a pretty good water leak from pvc pipe from underneath a water heater.  Excellent communication, courteous, knowledgeable, great service, trustworthy, and responsive.  Highly recommend!!!

We called Bosque to fix our HVAC system Because it was not working with the thermostat in the house. We were told that they are sending their BEST
technician out! They came out four times and still could not get it right; every
month, the electric bill went higher. They did not seem to care because it was not their dime. My wife said to call TLC heating and cooling they came out and fixed the problem within fifteen minutes of getting there.

Back to school, BOSQUE

Beware of this company.  They sent out two technicians to service my air conditioners.  I'm not sure what they did while they were here.  The cameras caught one of them standing around most of the time. By the time they left several hours later, one of my units had been drained of refrigerant and was no longer working.  When I questioned the technician about why he would have done that, he maintained that there was a leak in the line.  I told him there was no leak in the line, as I had not had any problem with the AC.  I asked him what I was supposed to do now that the AC wasn't working, and he told me they could write an estimate to come out and restore the refrigerant to get it working again.  I told him I was having a gathering that weekend and could not afford to not have a functioning AC, and that they shouldn't have done that.  I contacted the office immediately and didn't hear back until 4 days later.  Meanwhile, I was able to get technicians from other HVAC companies out here to give me estimates, and ended up spending nearly $2,000 to restore the system.  While the company initially apologized for the error, they only agreed to not charge for the visit, but the owner refused to compensate me for the costs I incurred to have the unit cleaned and recharged with refrigerant.  I was very disappointed that the owner did not step up to do the right thing.

I'm sorry to give a poor review, but I won't try to use Simmons again. It is hit and miss with their service. I had them close down my swamp cooler and start up my furnace- okay job. Next, I had them replaced a garbage disposal, that evening while doing dishes my shoes were flooded with a river of water pouring out of the cabinet below the sink. He returned the next day and, apparently, hadn't screwed a part together. Whatever. Then my toilet wouldn't flush and they came out and replaced the inner workings. Okay, it worked. Then my husband, who is in failing health, physically disabled and when in the middle of an episode has poor thinking skills and he pushed our toilet about a foot. Needless to say it was broken. I called Simmons and they came came out within a reasonable time and I requested they buy a chair level toilet.  Well, while the installer was finishing up and figuring the bill I noticed he had put my old toilet in my trash container and all the cardboard into my recycling container. I was shocked. I asked if the city would pick it up or would I be fined. He replied he didn't think I wanted it on the side of the house. I didn't know this was an option. At 66 years old I have had many toilets replaced and they always hauled it off. Later I called the city 311 line and inquired if I could be fined and the answer was yes because a toilet is too heavy for the truck to pickup plus damaging the container when it probably would have fallen through the bottom of the container. So I have a freakin toilet in my trash container which is too heavy for me to move, no place to put my trash and now trying to get rid of another mess. I will not give Simmons another chance. The only jewel with this company is the office manager, April, who works hard to schedule service quickly and efficiently.

Was overcharged for a simple tankless water heater flush. Two men sent for a one person job, one who didn't do any work other than translating for the one who did all the work. Nice enough fellows but poorly equipped. Drain hose was connected without a washer and ended up spraying water all over mechanical room/garage. Call someone else.

We scheduled Eric through Sears Home Warranty and he provided us with the timeframe of 12-4. He called at 1:02 saying he would be there in 40 minutes. We arrived home at 1:37 and waited for him or one of his workers to arrive but no one ever did. When I called him an hour and half later he said that he waited outside of the gate and no one was home. He never gave us a courtesy call to even see where we were or notify us that he left and was not going to service our AC. When I called Eric he was rude, and said he didn't have the time to call people and let them know they had arrived. I informed him that not only was pay lost for missing work but there are two toddlers who are left in 90 degree heat without air conditioning because  he couldn't just provide a call. He was still extremely rude and uncompassionate about the situation. I do not recommend the company.

It is now Wednesday evening. I had a leaking hose bib.  I called early Monday morning and was told someone would be out the next day between 11:00 and 1:00  (closer to 11).  We briefly discussed the issue, he gave me a verbal quote.  He seemed very friendly and willing to help.  He had my phone number and I gave him my email address.  

He did not show up and made no contact with me.  I understand that my problem was minor and that things can come up, but still very poor customer service.  I will not be calling again.