Simmons Plumbing

NOT Proffesional at all! They don't return phone calls and don't want to honor their one month warranty. The plumber who came out whined about having to come back out to fix a problem that he didn't fix the first time. He had the NERVE to say to meI'm not making any money coming back out here Now had he done the job right the first time he would not have had to come back out!!!! Don't use them................

I'm sorry to give a poor review, but I won't try to use Simmons again. It is hit and miss with their service. I had them close down my swamp cooler and start up my furnace- okay job. Next, I had them replaced a garbage disposal, that evening while doing dishes my shoes were flooded with a river of water pouring out of the cabinet below the sink. He returned the next day and, apparently, hadn't screwed a part together. Whatever. Then my toilet wouldn't flush and they came out and replaced the inner workings. Okay, it worked. Then my husband, who is in failing health, physically disabled and when in the middle of an episode has poor thinking skills and he pushed our toilet about a foot. Needless to say it was broken. I called Simmons and they came came out within a reasonable time and I requested they buy a chair level toilet.  Well, while the installer was finishing up and figuring the bill I noticed he had put my old toilet in my trash container and all the cardboard into my recycling container. I was shocked. I asked if the city would pick it up or would I be fined. He replied he didn't think I wanted it on the side of the house. I didn't know this was an option. At 66 years old I have had many toilets replaced and they always hauled it off. Later I called the city 311 line and inquired if I could be fined and the answer was yes because a toilet is too heavy for the truck to pickup plus damaging the container when it probably would have fallen through the bottom of the container. So I have a freakin toilet in my trash container which is too heavy for me to move, no place to put my trash and now trying to get rid of another mess. I will not give Simmons another chance. The only jewel with this company is the office manager, April, who works hard to schedule service quickly and efficiently.

I have used several plumbers over the past 30 years and Simmons is the best! Their staff is friendly and knowledgeable and always give you options. They are honest and dependable. They have never let me down.And check this out-when other plumbers run into old houses and cannot handle the job-THEY call Simmons too.

Excellent service and informed me of things that did not need repair, just adjustment. It was very hot but Dean got everything done. I am hiring them again to re -connect plumbing in new kitchen sink.

David was really great, very generous with his experience and knowledge about the area. He helped us complete what we needed and in good time, too.