Best Pipe Repair in Boston MA

This is a Yelp success story:  I contacted Big Blue for a pair of repair jobs in my three-family after reading their reviews and being very excited to support a local business that seemed to be pleasing its customers.

I have to say, this was not only by far my best experience with a plumber, but, perhaps my best experience with any business I've ever had to contact in eight and change years of being a homeowner.  

Kevin and his staff were incredibly helpful, responding to my calls immediately, having someone visit the same day in exactly the narrow time window I was told, spending time diagnosing the problems, educating me as to what the situations were, how things should be set up if they were built from scratch, what my options were for repairs, and so on and so forth, so that I would be making the most informed decisions possible.  

Rather than up-sell me the most elaborate fix, they asked me what my plans were, discussed the utilities costs associated with calculating a pay-back time for a more elaborate or efficient piece of equipment, emailed me literature and technical specs for different alternatives for heating, hot water, and heat integration, and just in general demonstrated as much care for my investment as they would for their own homes.

Big Blue is, quite simply, a model for how you run a business.  Any business.  I would recommend them to anyone who needs plumbing and heating help, and I would recommend them to any fledgling business owner as a model of how you secure loyal repeat customers.  

My Big Blue magnet is on the fridge and the number is in my Contacts list and I won't have to sweat another plumbing problem for as long as I shall live in Somerville.

Angel has been our plumber for over 3 years. I called him for the first time when I needed our dryer's gas line disconnected for repair. But, Angel's work ethic and his drive to do his best by his customers really shined through when we had to have our new washer and dryer installed. The space was tight, and the installation of the previous washer dryer was botched pretty bad. Angel and I had agreed on the price before he actually saw how bad it was. Even after discovering that the work was a lot more than anticipated, he did not back out of renegotiate. He and his brother worked diligently through the entire day, trying multiple things to make sure that the installation was safe and up to code (the previous installation, as it turns out, was not up to code). He even had to make multiple trips back to his garage to do some sheet metal work to reshape parts to make it fit the tight space.
Since then he has also worked on our replacing our refrigerator and dishwasher lines, and redoing the piping for the kitchen faucet. He has always made things much better than he found them.
He is amazing at his job, and he is definitely my go to plumber. I can't recommend him enough.

I can't say enough about these guys. I had a broken garbage disposal and running toilet. After getting stiffed by another plumber closer to my house, I called Consolidated on a Friday afternoon. They immediately sent someone over and it was fixed within the hour. Incredibly responsive and professional. Love these guys.

Andrew and Nick were great! They helped with my hot water heater replacement. Andrew was very professional and made good recommendations on my heater replacement (PLUS fair pricing compared with other plumbers).  Would definitely do business with them again. Highly recommended!

Toilet flooded middle of the day and Christopher was extremely quick to respond and show up for the job. He was very responsive and showed a genuine care for his customers.

Frank is an extremely competent and trustworthy master plumber. We live in Arlington, MA and he is our go-to guy. He installed our water heater, which turned out to be a complex job, and recently our Bosch dishwasher. In addition, he has fixed our bathroom plumbing issues. He is friendly, prompt and hard working. It is very difficult to find a good plumber in the Boston area. We had some dicey experiences before finding Frank and we could not be happier.

We had an ongoing leak from our second floor bathroom through the ceiling on the first floor.  I appreciated that Welter communicated about what he would do to diagnose the problem, to appropriately set the expectations of the work.  During the process, at each turn he would take the time to explain what he had done, what he had found and what he recommended for a resolution.  I was very happy with the work he did and for the recommendations he provided.  While I certainly do not want any plumbing problems in the future, I would look to hire Welter, again, to get them resolved.

Always top customer service and reasonable prices.  I have had Charlie come to our home on three different occasions over the past year and a half.  The first two times was to fix problems created by another plumber.  The last time was to install two faucet replacements and install a new garbage disposal.  I have always been satisfied and would definitely recommend!

I had a leak in my hot water heater.  I called 3 Plumbing/Heating places.  Casper actually answered the phone.  (1 place never called back and the other called back 24 hours later).  Pat was able to get to my house later that day and replace the water heater.  He was also very informative about the process and made sure everything worked when done.  I'd certainly call them again in the future.

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

I found TFlow via Yelp. Service was excellent from start to finish. Matt returned call promptly on a Sunday (opening hours mislisted on Yelp so I'd called) re: leaking toilet and referred me to Drain service. Matt worked to find replacement toilet that would fit in limited quirky space. Had to wait a few days until new toilet could be installed but Jose and Henry were well worth the wait. They were professional, courteous, and efficient. They also cleaned everything up and were a pleasure to work with, as was Matt. Highly recommend this company and plan to use TFlow to install new bathroom sink shortly. Fairly priced, polite, and honorable staff and service. Top notch!

I highly recommend Wayne's Drains for your sewer draining or cleaning. They promptly answered my call and had someone ready for dispatch within the hour. After the tech cleaned my main drain to the street, removing roots that were invading the drain, they used their camera to show me the results. The tech Steve was outstanding taking the time to explain to me what he was doing while cleaning out the drain as well as while he used his camera taking a video of the cleaned drain. Best part was he took special care to cleanup after he was finished. Great job!!!

Highly recommend!! My toilet was clogged and it was very bad so I called many plumbing companies in the area but Bushi plumbing services was the first one to respond. He was very professional and fast and did exactly what I needed. Renato was so friendly and such a pleasure to work with and the rates are very reasonable. I highly recommend hiring him and will definitely work with him in the future!

The company was very efficient and helpful. They sent one of their plumbers to my place the same day. Mark R the plumber was great and knowledgeable and he took care of the wax ring in the toilet. I no longer smell the foul mold and other disgusting odors. It was expensive but worth every penny. I have other plumbing projects and would definitely call them again.

I have never in my life met a team so passionate at their job.  We needed a water heater replaced in our house as well as some other areas issues looked at/fixed.  Once we called Landmark we were completely taken care of.  We were met at the house and provided options that ranged in prices (with no upset pressure), they educated us on current requirements for venting (3 duct to a now required 4 duct), as well as provided us some good insights into how the water system works in general.  Clearly knowledgeable.  The quote they provided was never exceeded and we were provided options when looking at water heaters.  We chose the one we wanted and before you knew it the team was at the house, early on a beautiful Saturday morning ready and eager to get to work.  The work was done beautifully.  Not only did we have a new water heater installed (which looks darn good I must say), they installed the new venting ducts as well as shored up ALL the pipes in the basement (something they certainly did not need to do): insulated this one, clamped down that one, checked the water pressure here and removed excess pipes there.  A dream team.  

Quoting and invoicing is done through FreshBooks which makes the entire transaction paperless and easy.  Pricing was unbelievably fair for the work done.

These guys have not only earned our trust, but have earned lifelong customers as well as references.

I just built a custom home in Chelmsford, MA and Macco did all of my HVAC and plumbing. They did a great job and the customer service was good. I highly recommend them.

Though you may receive good service, you will pay through the roof, and then if you seek feedback on why the cost is so high, the owner will yell at you and berate you.  

The service provided by Andrew Fodera, the plumber who provided my service was great. He was on time, respectful, answered questions and very helpful. However, you will pay through the roof for the service.  Andrew came to my home twice for no more than an hour each time to assist with a leaky kitchen faucet and continuously running toilet.  I was informed I needed to replace the kitchen faucet and he adjusted the chain in the tank and tightened some bolts.  Andrew returned to install a new kitchen faucet that I had already purchase.  The total for the two visits $791.96.

Feeling this was very high for two hours of work, I contacted Ron Pescatore to inquire about the bill and understand the charges. Only to have him yell at me on the phone and ask me repeatedly what I thought his time is worth.  I indicated that I expected to pay a reasonable hourly rate, but am very surprised at 2 hours of time for the work provided totaled nearly $400 an hour.  He continued to yell over the phone about the cost of his trucks and time to drive to my home stating more than an hour to drive each way.

Be advised, you are paying for labor, owners time to coordinate, drive time and god knows what else.  I take responsibility for not getting a cost estimate prior, I have learned my lesson.

I will pay my bill, but I would recommend that no one hire this company, given the high prices and the treatment you may receive from the owner if you reach out to better understand the cost.  Just know that with this company, you will pay through the roof for basic plumbing needs.

Mike did all of our plumbing for a bathroom renovation, and all of the work to install a new heating system.  I would highly recommend him.

one star is too many for these guys. Very impolite very unprofessional. They came to our place and we asked them politely to put on shoe covers that we provided and they just left right away. Then I call the company and I describe the situation for the person on the phone, again very politely, and she hung up the phone on me. I am pretty sure their service as crappy as their behavior. Glad they left without making any further mess. Good luck some where else. You won't have my business EVER.