Best Emergency Services in Boston MA

I have used Big Blue for a new gas furnace, new plumbing and occasional fixes and clean-outs.  They are totally honest - tell it like it is, give thoughtful explanations of whatever the problem is, and a fair  competitive price.  Occasionally they reward faithful clients ;o)

Angel was able to come down and figure out what's wrong with my leaky toilet.  He appeared honest and thorough.  He also explained to me what he was doing and what the costs were.  He was able to quote me a ballpark figure on the phone and because nothing else was wrong, he did not deviate from it.  Great guy, great company.  

thanks!

AMC replaced our electric hot water heater with a heat pump hot water heater.  We're very happy with how everything came out.

Awesome plumber - best find I've had!  Prompt, honest, reliable - and did I mention honest?   Gave me a quote that was about half of what I got elsewhere, and made a real effort to cut this down further by trying to repair the problem instead of completely replacing the part (shower).  Would go back to him anytime.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

New home owner here, had a small puddle in the basement which grew 2 days later. Texted my issue and Chris came within 35 minutes. Excellent service

Welter is the Man!  

I have an aging Buderus GB142 condensing boiler that has been having those old age boiler things happening. I had been using a local service with a monthly support agreement but recent experiences with under trained techs led me to search for someone more familiar with my boiler.
After having been quoted $4,900 to repair my boiler for error codes and inaccurate pressure readings from Company A, I contacted Welter and he came in and assessed a few problems. The issues were addressed efficiently, parts were replaced, connections were repaired the boiler was deemed ready for service and the total bill amounted to less than 20% of Company A.
Long story short, Welter is an experienced plumber, heating pro, with a positive attitude and excellent troubleshooting skills. Highly Recommend Welter for any heating / hot water issues.

I have never in my life met a team so passionate at their job.  We needed a water heater replaced in our house as well as some other areas issues looked at/fixed.  Once we called Landmark we were completely taken care of.  We were met at the house and provided options that ranged in prices (with no upset pressure), they educated us on current requirements for venting (3 duct to a now required 4 duct), as well as provided us some good insights into how the water system works in general.  Clearly knowledgeable.  The quote they provided was never exceeded and we were provided options when looking at water heaters.  We chose the one we wanted and before you knew it the team was at the house, early on a beautiful Saturday morning ready and eager to get to work.  The work was done beautifully.  Not only did we have a new water heater installed (which looks darn good I must say), they installed the new venting ducts as well as shored up ALL the pipes in the basement (something they certainly did not need to do): insulated this one, clamped down that one, checked the water pressure here and removed excess pipes there.  A dream team.  

Quoting and invoicing is done through FreshBooks which makes the entire transaction paperless and easy.  Pricing was unbelievably fair for the work done.

These guys have not only earned our trust, but have earned lifelong customers as well as references.

Mike has a very charming personality that wins you over, he leaves making you think - wow what a nice and honest man but then you realize that is all a facade. I asked him to come over to look at some corroded pipes. he said nothing was leaking so there was no problem.  I told him our disposal wasnt working and that I wasnt sure if I needed to fix it since I dont use it, he said Oh its easy I said Ok.... He never told me Oh its easy, it will cost you $160 because I spent 1 minute of my time.

I have never interacted with a person who deceived me like this. He should have been upfront about the cost - and then I would not think this way. I dont trust him in my home and would advise you not to trust him in yours.

I just had Casper Plumbing & Heating replace a failed electric water heater and it was a pleasant and professional experience all the way around. Carolyn runs the office and was an excellent and friendly communicator using phone, text and email. Since I had no hot water, they accelerated my job into their schedule and I received next day service! Pat is the master plumber and he was prompt, friendly and did very neat work. I wasn't in a position to shop around a lot of different prices but feel I was treated fairly that way as my final bill was less than their estimate. I'll be calling them again for any future plumbing and heating needs and I'd recommend them to others for sure. They seem like really good people trying to do the right thing!

You never want to be in a situation when you need to call an emergency plumber, but you can feel much better knowing that T Flow is in town. Matt called me back promptly after I left him a message first thing in the morning and arranged for someone to come out ASAP when my shower abruptly stopped draining. The guys were at another job but Henry was great about calling me when they were on the way. My plumbing nightmare was resolved within a matter of hours and for a fair price. Can't recommend T Flow enough!

I live in a condo and had some water backing up in my bathroom sink, which I suspected was from water usage in my neighbors unit.  I called the company who does plumbing work in our building and described the problem.  They said it was a drain issue and suggested I call Wayne's Drains.  

Well, I'm glad I did! The answering service was prompt and within 2 hrs. Little Wayne was at my building.  He was very polite, personable, and knowledgeable.  He helped me understand the issue as well as steps I could take to prevent future drain build ups.  No one wants to deal with drain issues but Little Wayne made it the best experience it could be and his positive attitude about the whole thing made it much less stressful!  Thanks, Wayne's Drains!!

We've had a problem toilet over the past few years - increasingly slow on the flush - with some pretty unpleasant back ups.  Our DIY efforts to unclog were frustratingly unproductive. Finally reached out to Z PLUMERZ on Yelp - on a Sunday afternoon, no less - and got a response within 10 minutes. They fit me into their Monday schedule. Great communication around the scheduling and confirmations. Shane showed up in the colorful Z PLUMBERS truck -  he was a delightful person - professional, respectful of the house (he even put on booties before walking in) - and within 15 minutes, he'd assessed the situation, given me an estimate - pulled the equipment he needed from the truck - unclogged the obstruction (yep, he found it!) - and was off after a very efficient wrap up/payment.  Set us back all of $99 bucks. As I told him, You hit the Easy Button for us!  I'm still a little in shock that it really was that easy - and relatively inexpensive. Now I'm wondering - why did we wait so long to take care of this!? Thank you Z PLUMBERZ!

Great service, very satisfied with everything! I had no heat in my house, I gave them a call and they arrived at my house within an hour. Very professional, prompt, honest and knowledgeable. I would highly recommend this company to anyone.

Great service, great response but super expensive.  $300 for about 20 minutes of work to clear a drain.

Our hot water heater decided to die, I saw good reviews here on Yelp so I reached out to Clark Plumbing. Bill got back to me right away, provided a reasonable quote, and set up an appointment for the next day.

Scott and Bill showed up on time and completed the work quickly and exactly as quoted. Highly recommend.

Though you may receive good service, you will pay through the roof, and then if you seek feedback on why the cost is so high, the owner will yell at you and berate you.  

The service provided by Andrew Fodera, the plumber who provided my service was great. He was on time, respectful, answered questions and very helpful. However, you will pay through the roof for the service.  Andrew came to my home twice for no more than an hour each time to assist with a leaky kitchen faucet and continuously running toilet.  I was informed I needed to replace the kitchen faucet and he adjusted the chain in the tank and tightened some bolts.  Andrew returned to install a new kitchen faucet that I had already purchase.  The total for the two visits $791.96.

Feeling this was very high for two hours of work, I contacted Ron Pescatore to inquire about the bill and understand the charges. Only to have him yell at me on the phone and ask me repeatedly what I thought his time is worth.  I indicated that I expected to pay a reasonable hourly rate, but am very surprised at 2 hours of time for the work provided totaled nearly $400 an hour.  He continued to yell over the phone about the cost of his trucks and time to drive to my home stating more than an hour to drive each way.

Be advised, you are paying for labor, owners time to coordinate, drive time and god knows what else.  I take responsibility for not getting a cost estimate prior, I have learned my lesson.

I will pay my bill, but I would recommend that no one hire this company, given the high prices and the treatment you may receive from the owner if you reach out to better understand the cost.  Just know that with this company, you will pay through the roof for basic plumbing needs.

came quickly and on time, correctly diagnosed and fixed the problem. best of all, i sent them some photos and mp3s to look at listen to so they could diagnose the problem before they even came! reasonable prices too.

STAY CLEAR FROM THIS COMPANY! Wish I could give a negative star. Very very dishonest! Came and tried to prolong work hour by unnecessary job. The main guy is a big talker, and wastes your time by his life story and investment strategies, and you have to pay for the time he talks! A 30 minutes work eventually took them more than 3 hours to finish. They lied about a machine's price and charged very high price for bringing it to the house. Will never ever use them again. Take my advice, stay away from them!