Best Emergency Services in Boston MA

I hired Big Blue recently to fix a leaky faucet and leaky toilet.  The plumber they sent, Kumar, was great.  He was prompt, friendly and professional.  My only complaint is that instead of using new toilet stopper I bought, he recommended that I use one he provided which was more simple (and therefore less could go wrong later on).  So that was fine, but he didn't know how much it was and the company later charged me $25 for it, which is excessive.  I would consider using Big Blue again, but only if the job did not involve new parts.

Needed to replace my water heater on a Sunday, and Angel came and replaced it that day. He also replaced some of the pipes, and put the water heater up on some cinder blocks so it wasn't directly on the floor. Very thorough and comprehensive work.

We are very happy with AMC Mechanical.  Our previous plumber retired and we needed a new one one for our home and rental unit. Andrew performed about $2,000 in repairs to the heating systems. He responded quickly to our inquiries, was easy to communicate with, gave us accurate and fair estimates promptly, showed up on time to do the work, and clearly explained any problems that he ran into with this old house. He was respectful of our health concerns.  And his costs were quite reasonable. We are glad to say we have found a new plumber, and will be calling Andrew again.

Frank installed our gas dryer.  He did it last minute on a weekend.  He was very fair with the pricing and did great work.  He took the time to explain and show me what he was doing.  It was my first time using his services and I would highly recommend him to others.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

Fantastic service and PRICING! Came right out and took care of our shower in short time for short money.

When our water heater broke, they responded quickly and came on the same day. Welter was super nice and explained everything what was wrong and how to fix if the same thing happens next time. He never pushed / forced to buy or replace anything and gave us some options. We had a great experience with them and definitely we will use them whenever we need! Highly highly recommend!!!

I have never in my life met a team so passionate at their job.  We needed a water heater replaced in our house as well as some other areas issues looked at/fixed.  Once we called Landmark we were completely taken care of.  We were met at the house and provided options that ranged in prices (with no upset pressure), they educated us on current requirements for venting (3 duct to a now required 4 duct), as well as provided us some good insights into how the water system works in general.  Clearly knowledgeable.  The quote they provided was never exceeded and we were provided options when looking at water heaters.  We chose the one we wanted and before you knew it the team was at the house, early on a beautiful Saturday morning ready and eager to get to work.  The work was done beautifully.  Not only did we have a new water heater installed (which looks darn good I must say), they installed the new venting ducts as well as shored up ALL the pipes in the basement (something they certainly did not need to do): insulated this one, clamped down that one, checked the water pressure here and removed excess pipes there.  A dream team.  

Quoting and invoicing is done through FreshBooks which makes the entire transaction paperless and easy.  Pricing was unbelievably fair for the work done.

These guys have not only earned our trust, but have earned lifelong customers as well as references.

Mike did all of our plumbing for a bathroom renovation, and all of the work to install a new heating system.  I would highly recommend him.

Pat and his team were the most responsive of all plumbers that I called. We felt that our toilets were clogging very easily so Pat and his colleague came and increased the water flow on all of our toilets. Any other plumbing issues I have I will definitely be reaching out to Casper!

Boston is a small town.

My hot water was off. Matt (T-Flow, 617-818-1229) was available late, after Thanksgiving. I chose him because Yelp put him at the top. I read his reviews. And mine will sound similar. Short story, it was the TACO zone valve (whatever) for my indirect water heater, a $450 part.

I said to Matt, you close in 4 minutes. We can talk tomorrow. Matt - instead let's get started. Please send pics. They're worth a thousand words. Matt teaches me by phone: you have the following system. It could be these couple things. I'm sorry, though. I don't feel comfortable sending out my guys to do this specific work. He immediately sends me to another five star resolution. Their work, and that of the city, follows. It applies. Give Matt and T-Flow credit.

General Plumbing and Heating (781-396-3809). Jon - Matt told me the specifics. Here's what I think: Your boiler is only two years old. Before we talk money: Do you smell gas? I open the furnace door and check. Just a little, I said. Call the gas company. Tell them you smell a little gas.

The gas company in Cambridge was prompt. I receive mandatory good phone safety instructions from eversource gas. In maybe 25 minutes flat the gas guy is there and done. It is not a danger. He says I did right by calling. Here I'm thinking hot shower. And I become a safer new home owner. And he guessed right what it was. Free consult, no guilt.

Jon's guys, Roberto and Chris have the system humming early afternoon. Nice guys.

And Matt at T-Flow didn't make a dime. He's just another community leader in his corner of our fair city.

I used their services to check our pipes from the house to the town sewer. Neighbors have been having issues and we didnt want to be surprised by a backup. Wayne's sent someone with a camera on a long snake thing. They looked at our situation and recommended we replace our pipes within the next few years. That is so helpful to know.

I am very pleased with Z plumbers.  The handle of our kitchen faucet broke off one evening.  I contacted Z plumbers about 8PM and spoke with a third party operator.  She forwarded the info to Z plumbers and I received a text back at 1030PM.  The owner called me at 730AM the next morning and asked me to send some pictures of the faucet.  He contacted the supplier and got information on a replacement part within an hour.  I decided to just replace faucet.  The owner was booked for the day but squeezed me in first thing the next day.  Later that day, the owner texted and said that a crew had finished up another job early and they could be out by 4PM.  There were two plumbers, Aiden and another young man who I didn't catch his name.  These gentlemen were terrific, both professionally and personally.  They replaced the faucet in about an hour and our kitchen was functioning again all within 22 hours of my call.  Good (and reliable) plumbers are very hard to find in the Boston area.  I can't recommend Z plumbers any higher.

We used Green Energy Mechanical to change our house from oil heat to electric heat pumps. We already had forced air, but they replaced all of the ducts on the first floor and extended them to the third floor.

The owner Jonathan was the first person who came to our house. He and his colleague carefully took measurements and temperature readings throughout the house and then showed us their proposal. The whole consultation took a couple hours and was at no cost to us.

Green Energy was the fifth and final quote that we got from HVAC companies and it was the one we chose to go with. They seemed to be up to date on modern technologies and talked about going to conferences and learning about new techniques.

The plan for the HVAC renovation was elaborate and EXPENSIVE. I don't necessarily think that it was too expensive for what we got. In fact, I genuinely think we got a deal! They gave us less expensive options but we chose to go with the most expensive one. That was our choice.

Three guys came to our house 4-5 days a week for about 2-3 weeks. The main guy was named Endrit who was clearly an experienced professional. We loved the ethnic and racial diversity of the crews. They were all sooooo nice and friendly. I felt very comfortable with them. They were also very clean, always putting down tarps on the floor.

The only issue was with the electricity. They failed to identify that we didn't have enough electricity coming into the house from the street to support two heat pumps. They were kind of embarrassed but we understand that Jonathan isn't an electrician and didn't know. So, upgrading our electrical box was an unexpected expense that we HAD to do midway through this job. They set it up so that we could have AC in the summer, but we had to upgrade our electrical before using the heat.

Communicating with the company went pretty smoothly. We could email office people or text managers and installers. They were pretty responsive. In fact, we came away with the thought that Green Energy is our favorite major contractor that we've ever worked with! I know that we were annoying at times but they never ever let on that they were bothered. They patiently answered our questions again and again!

Green Energy did a final check of the HVAC system in the summer (with AC) and in the fall (with heat) to make sure that everything worked properly. They submitted our rebates for us to the state and it was SOOO nice to get a little money back.

In the long term, we are eager to continue working with Green Energy. As part of this HVAC renovation, we have a warranty with them. We need to have them come and check on things every year which gives me peace of mind that the people who know our system best will be the folks maintaining it.

Our drain was clogged with roots and Jason did an awesome job cleaning it up! He throughly explained the process to us and even gave us some recommendations for future steps. He was very helpful! Recommended the company!

Like most homeowners, we hate anything relating to a plumbing issue.  For me especially - water and I just do not get along in a house.  I've had various issues already, but this was one of the most annoying - my basement shower, elevated on a wooden frame and installed by the previous owner who did a shit DIY all around job, was a mess and as shoddy as an island shack.  So when the shower started leaking at the base between the frame and the cement floor, I knew I was in trouble and that it would be a disastrous fix if it involved pulling out the frame.  

Well, step one was the research what the eff I was going to do.  After some friendly advice from the all-knowing Google, I knew I probably needed to call a plumber (which I hate) and that it was going to cost mucho dinero (the exact reason I hate calling plumbers).  I didn't want any surprises for the plumbers I reached out to for estimates due to the possibility of tearing up the wooden base, so I was quite frank in my mass emails I sent out describing my issue.  Boy, were the responses fun, and included but were not limited to:

-We don't have time for this type of job.  Ever.
-We're fully booked until a month later, can you wait?
-Yeah, we're going to need to come by in order to do an estimate.  That'll cost you $150.  
-No response. (probably laughing at why anyone would waste their time with an annoying job like this)

No, eff you all.  Luckily for me, Bill answered within a day, and said he'd check out the issue.  Bill was great - personable, reasonable and professional.  I couldn't have asked for anyone better.  He went into the issue understanding my concern, and attempted to fix the leak without getting to the base.  Unfortunately, due to the previous scumbag and his wholesome fail at DIY at using glue like some maniacal second grader, Bill was unable to pry the drain out from the top.  So I gave him a miserable nod, allowing him to start the process of tearing up the frame.  The more wooden planks he tore from both the base and the side frame, the heavier my heart, as I could see Bill was not expecting the layers upon layers of wood blocking his way to the drain and pipe.  At one point, he stopped, stating there was a plank he wouldn't be able to get out unless he tore up the whole shower.  You could imagine the $$$$ rolling through my mind at that point - my field of vision was literally green, and then a sickening blood red.  But Bill, and I have to hand it to him, thought for about a minute when he saw my face, and said he may have another creative idea.

Thirty minutes later, and with a large hole slightly larger than a basketball in the wood, Bill had managed to fix the leak (which was caused by the previous owner not tightening the plastic cap underneath the drain.  Have I made my point about the incompetency of the previous owner yet?).  Despite having a large hole at the most inner wooden base, I was ecstatic, as Bill was able to get underneath the shower with minimal damage.  And the cost?  Slightly over $200 for over an hours+ work of worth, which includes the help of an apprentice he had observing and getting tools from their truck. This may be a bit expensive as this prices in labor only (no parts or supplies were needed), but due to the complexity and woodwork involved, I'm happy with the net result.  Bill will definitely be my go-to guy for my future plumbing needs!  Thanks Bill!

Pescatore is claiming to be out of business and refuse warranty repair for a $15k system they installed 6 months ago.

came quickly and on time, correctly diagnosed and fixed the problem. best of all, i sent them some photos and mp3s to look at listen to so they could diagnose the problem before they even came! reasonable prices too.

I usually read reviews before I call a company but I didn't this time cause it was an emergency. we had no heat on the most coldest day in feb 2015 . he took 5 hrs to get here. looked at my furnance said it was filthy with dust blew a little dust out w his mouth and said we needed a new furnance cause we hadent  been keeping up w maitnance. bottom line he charged me $182.00 for ten min of work. took out my filter and said it was filthy and didn't replace it he said they don't carry filters anymore. you would think for that price I would of gotten a filter. STAY AWAY FROM THIS COMPANY he did fix it though and I don't need  a new furnance this place sucks