Best Toilet Repair in Boston MA

Big Blue Plumbing came by on a Saturday to replace my garbage disposal and potentially clear up a clogged kitchen sink.  From the initial phone conversation until the very end of the service the company was incredibly professional and courteous.  They came to my apartment and were in and out in less than an hour.  The last plumber (different company) who worked in my kitchen left it a complete mess, but Big Blue did a great job keeping everything in order and clean - they even soaped my sink (which let's just say was not in the best of conditions).  All in all, I had a great experience with this company and would definitely recommend it to anyone in need of a plumbing company.  I've been on Yelp for years now, and this is my first review (yes, they were that great)!

Angel is amazing. Our hot water heater started leaking and affecting below floors, and he juggled some work to be able to help us. His work is very professional, precise, and clean. I definitely would like to work with him in other projects in the future.

Consolidated Plumbing is simply the way to go.  They are professional, show up on time, do great work, and leave little to clean up.  I was recently gutting our upstairs bathroom and could not figure out how to move the traps for a new double vanity.  I called them on a Friday morning at 9 and a plumber was there by 10:30!  I have used them for three total jobs and they have been great every time.  They may cost a  bit more than other places, but the professionalism is well worth it.  Don't cheap out on plumbing.

I've lived in my condo going on my third winter.  I have yet to have all those mechanical gizmos down in the basement looked at, checked out or whatever you're supposed to do to them.

I have had nightmares about getting a bad contractor - let's face it - there are more than a few bad contractors out there.  Ok so please don't crucify me here but I spent the money on a subscription to Angie's List and checked out plumbers/HVAC specialists.  Came across these guys who had good reviews that were recent.

I called them about setting up an appointment for service and got a call back from a nice guy.  We set up a time a few days later first thing in the morning.  

Bill from Hinchey came out and looked at everything I needed done or wanted quotes on.  He was extremely knowledgeable and personable and explained things well.  He looked at all those gizmos and ran some tests.  He gave me the lodown on my furnace - he needed some parts but didn't have them on his truck so he would have to come back on Monday.  Since my water heater was out of warranty by a few years and didn't look all that healthy I decided to also have him come back to replace the water heater the same day.  He actually suggested doing it the same day so he could bring an apprentice with him and have help carrying the water heater down into the basement without me paying for an extra guy to help him.

All in all they replaced the water heater with a larger model, they replaced several parts on my furnace after taking it apart and cleaning it and they were both here pretty much all day.  The job was done neatly and they cleaned up after themselves.

The price was competitive...for good work and warranteed.  I'm having them do more work so they'll be back.

Mike did all of our plumbing for a bathroom renovation, and all of the work to install a new heating system.  I would highly recommend him.

The worst plumbing and customer service experience that I have ever had.  Hired to install a new faucet and drain for my kitchen remodel, and at the end of the job the Senior Plumber yelled Oh no, told the Nashoba Tech intern to get the biggest screwdriver and hammer that he could find in the truck, and then proceeded to pound the drain and pop up with the screwdriver.  Left a bent pop up and misaligned drain. I noticed it the next day when the drain kept gurgling after we used the faucet and I inspected the pop up. I could not believe that they would leave a job that they knew was not done right- and, even worse, with a   Nashoba Tech High School student watching.
The Customer Service was also terrible. I called with my concerns and they assured me that someone would get back to me- they did not- and sent the bill to Collections after assuring me that would not happen. Customer Service Manager Jared Foster could not have been more arrogant and condescending, and told me This conversation is over, after a series of emails- never bothering to pick up the phone to hear my side of the story. Then they charged me over $233. dollars for this fiasco- never offering any compensation or consolation. Worst ever- maybe they were better when their father was running the company.

Very pleased with all aspects of my experience with AMC for a plumbing issue. Andrew responded to my request right away, immediately scheduled an appt and showed up when expected. Was able to troubleshoot to find the problem and fixed the issue within hours. I called him back to evaluate the issue and he was again responsive and prompt.

I had a nightmare situation with a toilet overflowing and flooding the place with sewage, on a friday evening. Chris and his team showed up quickly that evening and came back the next day to continue working on the problem till it was resolved. I highly recommend their services.

I called Frank based on positive Yelp reviews, but had a completely different experience.  He is a nice guy, but I'm sorry to say he is not very competent.  He had difficulty figuring out which parts to use to replace part of a faucet, and I literally had to stand next to him, looking at parts and helping him in order to get the job done (and I am not particularly handy).  I don't like to give a negative review, but I could not recommend him to anyone seeking a competent plumber.

Our heat was out. I called the office at 10:15am.  It is now 12:40pm and my heat is fixed!! Staff was polite and friendly. I couldn't be happier.

Charlie is a first rate plumber...honest, knowledgeable and great to work with...we are lucky to have found him and he comes with highest recommendation from this very fussy customer!

Pat and his team were the most responsive of all plumbers that I called. We felt that our toilets were clogging very easily so Pat and his colleague came and increased the water flow on all of our toilets. Any other plumbing issues I have I will definitely be reaching out to Casper!

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

I have a steam heat system that was giving me grief. Chased another dude I found on CL for about a week. Finally called these guys.

They were SUPER quick in response time (literally like 2 hours). Once they arrived they were professional and efficient in their service.

The final price was equitable for the service provided.

I'd definitely call them again.

5 stars for kindness & honesty. My project was beyond Bushi's scope but he did not charge to make the visit & was very helpful with guiding me forward. Will definitely call him for a straight plumbing situation.

Our oven drawer was stuck for a year and we called Z Plumberz to disconnect the gas and help turn the oven over to loosen the drawer. They got back to me very quickly, and I had an appointment set up within hours! Stavros was excellent - super friendly and easy going. The whole process was quick and painless, and now our oven drawer is free once again! I will be calling them again for any plumbing needs.

After posting my previous review about how dissatisfied I was with MacCo, the company CEO (Stephen) personally reached out to me about a month after my initial review was posted.
After speaking with him for about 20 minutes on the phone and explaining exactly what had happened, he agreed with most of what I had to say and assured me that this is not how they run their business.

It has now been 2 months since my conversation with him and during the entire time, he assigned one of his supervisors to my case and was personally involved (through email) in making sure everything was running smooth. As of last week, the issue with the A/C unit at my parents place was finally resolved and corrected. On top of that, the water heater system was also serviced as a complimentary service for the inconvenience.

I decided to update my review not because I had to but rather because I got the feeling that Stephen genuinely cared and wanted to do what was right. Unfortunately, when companies grow and become very successful, they tend to forget how they got there and they don't always reach out to the dissatisfied customers but thankfully Stephen did.

Lastly, I'd like to let everyone who is reading this and other reviews to know that just because you found one bad apple, it doesn't mean you should give up on the whole tree.  
I am satisfied with their work and will continue to use their services in the future knowing that they have a responsible person guiding their team.

Excellent communication and service. I gladly would recommend their services. I had a leaking in my laundry  and it's was fixed fairly quickly. Thank you

Forgot to mention one detail.... regarding my last post of 3/21/17... I was able to get another plumber who easily replaced that old shut-off valve section  (that was left with goop)  without having to change the entire pipeline system!  And he fixed the boiler situation!  There are good people out there... you just have to look and compare.