Best Pipe Repair in Boston MA

Called Big Blue this am and could barely get my story out before I was told rudely nothing is going to happen today' .... I replied thank you and hung up on the rude customer service ....on to the next plumber

Angel saved our lives today. We just moved to Charlestown and, not knowing anyone in the area, got the name of Dynamic Plumbing from a previous owner. From the onset, the communication with Angel was fantastic. During the installation, we encountered several problems as the kitchen was custom-designed poorly. However Angel explained all our options to get the situation resolved effectively. Angel ended up waiting in his truck while I ran out to Home Depot to get a piece (and did not charge extra for the time!). He was very knowledgeable and friendly. Highly recommend!!

I've now used Consolidated Plumbing and Heating twice, both times they were exceptionally helpful and quick to respond.   The first time, our repair was handled the next day and done cleanly and professionally.  The second time, they helped me diagnose over the phone and were above and beyond helpful.  I will not hesitate to call again!

My garbage disposal started leaking one random night and the plumber I worked with before had relocated to a different area. So i took to Yelp at 10pm on a Wednesday night and luckily found Andrew. He was so responsive and clear in his communication. By Thursday morning, we had an appointment scheduled. He was so flexible and worked with my schedule--and even came out on a day off without charging a weekend or emergency fee. He arrived promptly and kept me posted on the issue (garbage disposal needed replacement). So then, he drove to the nearest Home Depot to pick up the model we agreed on. Nicest guy ever! He was so professional and transparent. If I ever need a plumber again, he'll be my first call.

New home owner here, had a small puddle in the basement which grew 2 days later. Texted my issue and Chris came within 35 minutes. Excellent service

Frank has done an excellent job in my house. My water heater started a bad leak. I called several places, he was the only one who responded right away (no answering service). He was in my house in 15 minutes to check out the situation. The job was completed  neatly and professionally, in about three hours (including a warehouse run). The price was more then fair,  right down the middle of the already low estimated range. I would call him again in a heartbeat.

Our heat was out. I called the office at 10:15am.  It is now 12:40pm and my heat is fixed!! Staff was polite and friendly. I couldn't be happier.

Always top customer service and reasonable prices.  I have had Charlie come to our home on three different occasions over the past year and a half.  The first two times was to fix problems created by another plumber.  The last time was to install two faucet replacements and install a new garbage disposal.  I have always been satisfied and would definitely recommend!

Just like most homeowners, when you need I plumber it's almost always at short notice and wIth a sense of urgency.  This week we noticed that one of our heating pipes  in the basement looked compromised and wasn't going to last much longer in its current condition.  We called Casper Plumbing as a new customer and got our problem fixed that same day.  Pat was extremely polite, professional and very reasonably priced.  We will use him in the future for all of our plumbing needs whether they are planned or of and emergent nature.

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

I called these guys Monday to get my sink and tub unclogged and stop my toilet from dripping. They were here on Tuesday and fixed everything super quick and because our house is old, told me what I could do to prevent certain things from breaking/leaking/clogging with our old pipes. They were courteous, quick, professional and reasonably priced. I will definitely use T-Flow for all my future plumbing needs!

Steve came out and confirmed my suspicion that roots were blocking main drain. Snaked it out and was done in what felt like no time. Did a nice job of making sure to minimize any water in the basement when he removed the clean out. Very professional and personable. I highly recommend them.

I had high hopes after reading many reviews. But he was not responsive at all. Took many days to answer and then visited me to provide pricing on my job. It's been almost a week since then and I'm not able to get any answer back from him. Very disappointed

I booked an appointment for 5 days out. Never called, never showed up.  When I called, was told I wasn't in their system. Unbelievably inconsiderate of my time. Had to take a useless work day off. Would NEVER use them.

Addition: I did get a message from the owner and he did try to make things right. Unfortunately I had already booked another plumber and used them.

Bill did an exemplary job. He is extremely responsive, knowledgable, and a pleasure to work with. His customer service is second to none. He took excellent care of our furnace and addressed all of our concerns. I look forward to hiring him again in the future.

After posting my previous review about how dissatisfied I was with MacCo, the company CEO (Stephen) personally reached out to me about a month after my initial review was posted.
After speaking with him for about 20 minutes on the phone and explaining exactly what had happened, he agreed with most of what I had to say and assured me that this is not how they run their business.

It has now been 2 months since my conversation with him and during the entire time, he assigned one of his supervisors to my case and was personally involved (through email) in making sure everything was running smooth. As of last week, the issue with the A/C unit at my parents place was finally resolved and corrected. On top of that, the water heater system was also serviced as a complimentary service for the inconvenience.

I decided to update my review not because I had to but rather because I got the feeling that Stephen genuinely cared and wanted to do what was right. Unfortunately, when companies grow and become very successful, they tend to forget how they got there and they don't always reach out to the dissatisfied customers but thankfully Stephen did.

Lastly, I'd like to let everyone who is reading this and other reviews to know that just because you found one bad apple, it doesn't mean you should give up on the whole tree.  
I am satisfied with their work and will continue to use their services in the future knowing that they have a responsible person guiding their team.

Though you may receive good service, you will pay through the roof, and then if you seek feedback on why the cost is so high, the owner will yell at you and berate you.  

The service provided by Andrew Fodera, the plumber who provided my service was great. He was on time, respectful, answered questions and very helpful. However, you will pay through the roof for the service.  Andrew came to my home twice for no more than an hour each time to assist with a leaky kitchen faucet and continuously running toilet.  I was informed I needed to replace the kitchen faucet and he adjusted the chain in the tank and tightened some bolts.  Andrew returned to install a new kitchen faucet that I had already purchase.  The total for the two visits $791.96.

Feeling this was very high for two hours of work, I contacted Ron Pescatore to inquire about the bill and understand the charges. Only to have him yell at me on the phone and ask me repeatedly what I thought his time is worth.  I indicated that I expected to pay a reasonable hourly rate, but am very surprised at 2 hours of time for the work provided totaled nearly $400 an hour.  He continued to yell over the phone about the cost of his trucks and time to drive to my home stating more than an hour to drive each way.

Be advised, you are paying for labor, owners time to coordinate, drive time and god knows what else.  I take responsibility for not getting a cost estimate prior, I have learned my lesson.

I will pay my bill, but I would recommend that no one hire this company, given the high prices and the treatment you may receive from the owner if you reach out to better understand the cost.  Just know that with this company, you will pay through the roof for basic plumbing needs.

Mike, has done a number of jobs for us over the last year. Excellent communication and top notch plumbing.  Highly recommended.

THE WORST COMPANY EVER! DO YOURSELF A FAVOR AND AVOID AT ALL COST!!!

On a Saturday, we experienced problems with our water heater, and we called the company to fix the issue. Plumber JOSEPH HERSEY arrived. He was very unhappy and complained that he had to work on a Saturday and kept throwing the F word and S word in every sentence that came out of his mouth.

Upon looking at the water heater, he said only one piece was broken and that he could fix it. After another 10 minutes, he said that he could no longer fix the heater and that we needed to buy a new water heater. When we asked him how much it would cost, he said he didn't know. Then he got out and came back with the new heater. We asked again how much the heater would cost, and again, he said he didn't know. After installation, he asked us to pay a whooping $2000!!! When we asked him why it would cost this much, he said, $2000 includes extra labor cost because he's working on a Saturday.

When we asked him more questions, he got angry. JOSEPH HERSEY POUNDED OUR KITCHEN TABLES LOUDLY AND KEPT SWEARING USING THE F AND S WORDS. HE THREATENED US TO PAY HIM. We then called Crescent management and asked them to give us a breakdown of the cost. The manager sounded very annoyed and didn't want to give us any information. She was rude on the phone and was yelling at us and again threatened us to pay!

We called Home Depot and asked about the water heater and the installation price. They quoted us $800 heater plus labor. Joseph also mentioned it's an ignition problem. In retrospect, we think it's very likely that we didn't need to replace the water heater. Joseph and Crescent Plumbing took advantage of our situation and just wanted to us to pay for extra.

So please, stay away from this company! Crescent Plumbing will send rude plumbers who will threaten you and cheat money out of you!!!