Best Air Duct Cleaning in Boston MA

I gave them 5 star review last year for their professionalism and comparative  price. However, thing changes after a year unfortunately.

My same AC leaked on Sat, i called them for service. The Tech said that he would come in in 30 mins. 45 mins later he called back to confirm  that I would have to pay $175  for service fee because my annual maintenance contract with them expired 2 months ago. He also said that if I wanted to renew contract, $175 would be credited to my account and the office would call me next week to handle paperworks. I agreed and be fixed it.

When i called the service today. The lady was rude. She could not answer any question i had ( how many time/ year for clean&check service, how many unit that will be covered.,, ).

When i mentioned the $175 credit, she said that Tech was giving wrong information. It was not part of contract.
I know people make mistake but it was verbal agreement between my business and your employee before he worked. Whatever he said, you stand behind and take responsibility.

She was rude and always interupted me on the phone. Stay away from this business. You got my $175 but you lose a regular customer.

My central AC stopped working. Steve came by and immediately knew what was wrong with it. He worked very well and I will be going with this company with all of my needs in the future.

Dello Russo was recommended to me by my plumber for an emergency hot water heater replacement.  Not only did the hot water heater fail, of course at night, but the main water valve to the home failed as well.  I called at 5:30AM in a fit of desperation and Andrew could not have been more understanding and courteous.  We should all be this pleasant when we're awoken at 5:30AM!  Andrew and Dan were at my house as promised and immediately got to work.  Expert advice on the replacement unit as well as how to fix the main water valve.  They took care of everything.  Within hours everything was resolved.  I couldn't be happier and they made the best of a bad situation.  Very happy with the installation configuration especially compared with the previous set up.  You know you got great service when your basement is cleaner when the plumber leaves than when he arrived.

Excellent work!  Not only were Dan and Robby very persistent in finding the cause of my water leak, they repaired it quickly and at a very reasonable price.  All the way from Tina on the phone (who suggested checking other sources of the leak, aside from plumbing, first!) to the guys themselves, a very professional company!  I wouldn't hesitate to recommend them to anyone .. and I can be kind of picky! :-) .... and did I mention clean?  VERY clean!

Brendan came over day of to look at our heat which stopped working unexpectedly. It only took around a half hour to get it back up and running. Definitely recommend!

They came immediately the next day and got the job done very quickly and efficiently. Wilson's saved us from a disastrous water heater leak. Definitely recommend them for future jobs!

Unethical company. Installed my plumbing but it was not up to code. Bad news - stay away.

I can't say enough good things about Boston Standard!  The quality of service is excellent and Joe and his staff bend over backwards to make sure the job is done quickly and done right!

I will definitely be calling them again for future plumbing problems!

Our kitchen sink was really clogged. The techs from Papalia  rooted it out quickly, efficiently, and with professionalism.

They fixed an issue with our HVAC system, which three HVAC contractors were not able to fix. Not only did their expertise exceed the expertise of the other HVAC contractors but they were the most professional. They delivered what they promised. Best HVAC service in the area.

Needed to get our heat turned on and our Landlord told us to hire this company. First, they told us that this could cost up to $550 if our whole system needed to be replaced. Within minutes they let us know it would be $550 straight away. When it came time to pay, James told us to make the check out to him instead of the company and the invoice didn't have my name or the price on it. Further, James instructed us to not return to the basement. Obviously, we went down to the basement to check the work and nothing appeared any different. These guys were in and out in no more than 25 minutes. Nothing felt right about this experience.

Super sketchy experience.

I needed help to service a leak in my bathroom, along with other small rectification work since it is an old property. Stephen gave me a fair quote, and was able to help schedule a time within the same week. The technician John was professional and courteous. Turns out that some of the rectifications I asked for weren't needed and I ended up with a smaller bill than my original estimate. Good honest plumbers, will definitely be using them again when I need help in future.

Be caution if you have an old unit.  They forced us and disabled my furnace after a faulty pilot light service was fixed, saying CO level was too high in flue gas (questionably testing method), and tried to sell us a new system.  I do need a new system but don't like being pushed around.  We decided to shop around and found a better quote (20% less) and great service from Obie in Framingham.

Had a plumber come out to give me an estimate on moving a washer/dryer into my unit. Received no response and had to call twice. Finally heard back from a carpenter who informed me my request would cost an excessive amount which, the amount was expected to be alot because it was a big job. I still haven't received a quote after 4 weeks. Nothing about my interaction suggests professionalism and I would advocate exploring other companies. I literally paid $70 for no work and a staff member insinuating the amount would be more than I could afford (a staff member whom had NEVER spoken to or had any idea of what I was willing to pay).

I called for HVAC repair at the start of the cold weather and they said someone would be out later that day -- even giving me a time window in which to expect them. They then canceled last-minute during that window, leaving me without heat after I had already turned down other companies due to my exising appointment with them. The best they would offer as a rescheduled appointment was not for another month.

I took a chance on a company without any reviews and this is the result. Call them at your own risk.

Terrible customer service. Their advertisements on TV are total bunk. We had a leaky pipe and they hit us with an $1800 estimate. None of which was broken down. They absolutely refuse to give you the courtesy of a return call. I've been waiting a week to hear back from the plumber. I also called and asked to talk to somebody in management. I was assured I would hear back by the end of business. Well, that was a lie. That was two days ago and I've heard nothing. Avoid this business!!!