Best in Virginia Beach VA
We had a kitchen sink stoppage and clog in our main drain line. A service technician came to the house to diagnose what was going on. Mr. J. Bryan, the service technician came it with the utmost respect and knowledge. He not only diagnosed and fixed the issue but thoughtfully worked through some other weird problems with how our plumbing was set up. Didn't charge us an extra cent for doing so either. My wife and I could tell he took pride in his work and was more concerned about doing the job right than nickel and diming us for every little thing (unfortunately this is a lost art in the service industry -- but NOT for this company or this service technician!).
I fully endorse and recommend Awesome for your plumbing needs!
I fully endorse and recommend Awesome for your plumbing needs!
Virginia Beach, VA
There are not enough words for me to say how good this company is. They care. They're affordable. The elderly and women do not need to worry about being ripped off. During the installation of a new faucet and cutoff valves, he did not like the T line that ran off to my espresso line so T'd the cold water line and added its own valve. Thoughtfulness and professional. He made my house better than what he found it.
3442 Azalea Garden Rd, Norfolk, VA 23513
I want you to know how much I appreciate the excellent service that was provided to me today.
I apprecite how you explained your diagnostic process in reference to my bathroom drain problem and listened to my concerns and answered all my questions.
Your skills as well as your attention to detail as evidence of you coming back tomorrow to ensure everything is good made this plumbing/drain appointment a success.
Please know I will not hesitate to recommend you to others.
Thank you
I apprecite how you explained your diagnostic process in reference to my bathroom drain problem and listened to my concerns and answered all my questions.
Your skills as well as your attention to detail as evidence of you coming back tomorrow to ensure everything is good made this plumbing/drain appointment a success.
Please know I will not hesitate to recommend you to others.
Thank you
3311 Lakecrest Rd, Virginia Beach, VA 23452
I called All Day Plumbing to get a quote on replacing the faucets in my washroom they sent out Morrissey gave me a quote and asked me if I wanted it done I said yes he did a fantastic job Aplus service will use Maurice again in the future thank you All day plumbing
847 Seahawk Cir, Ste 104, Virginia Beach, VA 23452
Very prompt, helpful, and knowledgeable! He was able to come out within 24 hours of my call and fixed the problem quickly.
3808 Highland Ct, Virginia Beach, VA 23456
Avoid this this company at all costs! Awful, awful work--show up late (if they show up), don't communicate whatsoever, can't do drywall if their lives depended on it and then leave a mess for you to clean up after they leave. Do yourself a favor and call actual professionals to get any work done on your property.
424 Investors Pl, Ste 105, Virginia Beach, VA 23456
This company was once excellent at Customer Service and Performance, however staff turnover in recent years has obviously turned it into a bottom of the barrel plumbing outfit.
I set up a service appointment on a Monday in early February 2018 for an 8-10 AM window on Friday morning. 10 AM came and went on Friday - no call, no tech. Called their service line myself and was told All service techs are currently on jobs. Once one is free, they'll come by. Maybe in a hour.
11 AM came and went, then 12PM, 1 PM...no call no, tech. Called the service line again and was fed the same worthless excuse. The techs are on jobs. I understand that if you're calling for same day service that there's going to be a wait. But setting up the appointment several days in advance for nothing more complicated than a clogged sink and then being ignored? Not acceptable. Complete waste of time.
Take heed - setting up an appointment in advance is a useless action with this company. Even if you schedule a visit days in advance, service calls are based on how close your address is in relation to the techs house. So even though I most likely planned a service call before anyone else was on the schedule, those who lived closer to the tech and called for service at any time would be seen first. And in my experience, all other companies I have dealt with at least have the decency to call you and say they will be delayed. You have to follow up with RR yourself apparently.
My time is valuable. Once upon a time, RR was the more cost effective choice among the more heavily advertised and expensive plumbers in the Hampton Roads area. At least those other companies actually show up and complete the work in a timely manner. Worse yet, however, is that RR is now JUST AS COSTLY as those number triple A brands. $500 to unclog a sink. Unreal.
I set up a service appointment on a Monday in early February 2018 for an 8-10 AM window on Friday morning. 10 AM came and went on Friday - no call, no tech. Called their service line myself and was told All service techs are currently on jobs. Once one is free, they'll come by. Maybe in a hour.
11 AM came and went, then 12PM, 1 PM...no call no, tech. Called the service line again and was fed the same worthless excuse. The techs are on jobs. I understand that if you're calling for same day service that there's going to be a wait. But setting up the appointment several days in advance for nothing more complicated than a clogged sink and then being ignored? Not acceptable. Complete waste of time.
Take heed - setting up an appointment in advance is a useless action with this company. Even if you schedule a visit days in advance, service calls are based on how close your address is in relation to the techs house. So even though I most likely planned a service call before anyone else was on the schedule, those who lived closer to the tech and called for service at any time would be seen first. And in my experience, all other companies I have dealt with at least have the decency to call you and say they will be delayed. You have to follow up with RR yourself apparently.
My time is valuable. Once upon a time, RR was the more cost effective choice among the more heavily advertised and expensive plumbers in the Hampton Roads area. At least those other companies actually show up and complete the work in a timely manner. Worse yet, however, is that RR is now JUST AS COSTLY as those number triple A brands. $500 to unclog a sink. Unreal.
105 E St, Ste 100A, Hampton, VA 23661
This guy is very rude and a rip off artist. He charged me $700 for changing a fan capacitor in my A/C and replaced the wire ends that hooked to it, he charged me for a bunch of stuff he didn't do, and I had to have another company come out and rework his work where he used the wrong wire connectors and the A/C only worked two days before the wire connectors he used fell off. Then he had 100 excuses why he doesn't guarantee his work. Don't trust anything this guy says . He should not be allowed to touch anything on an A/C. He could have burnt down my house. He is just looking to gouge who ever he does work for, BEWARE!!!!!.
3805 Harton Rd, Virginia Beach, VA 23452
Please make sure your plumbers don't show up at my house smelling like weed and eyes red and glossy. I don't appreciate some young punk showing up at my house with tattoos and stoned. Not professional at all
411 Rotary St, Hampton, VA 23661
We were matched with this company by our home warranty company. They were a huge pain to get a hold of. They never answered our phone calls and instead would text to set up appointments. Except they never showed up for any of these appointments. They were supposed to come out on a Wednesday and texted us that morning that they were running a few hours late. Okay no problem. That afternoon I texted for an update. They didn't respond until 9pm that night and said they'd call us tomorrow to reschedule. Days went by and we never heard from them so I had to text them again to set up a new appointment. Which of course, they no-showed again. We were unable to get a hold of them again so we had to call the home warranty for a new company. Very disappointed.
4613 Ocean View Ave, Virginia Beach, VA 23455