Best in Virginia Beach VA

Mike came highly recommended by multiple neighbors.  He was able to get here quickly which was great because I had no idea where the leak was coming from or how to shut the water off to the house.  He really went above and beyond to help me with a situation that turned out to have nothing to do with plumbing.  Helping me get the water cleaned up quickly so it wouldn't get moldy. He put me in touch with some great referrals that helped with the water damage and AC issues.  Can't thank him enough, would highly recommend and will continue to use him.

AMAZING company! They don't price gouge and they do great work! Saved us over $4000 from other quotes and the work has lasted and he guarantees it too!  He has actually checked back in with us to be sure everything is working right!  Where else can you get that kind of customer service these days??  Extremely knowledgeable! The work was done flawlessly in the quoted amount of time even after running into multiple unexpected issues he found once he got digging (literally) into it.  Chris is an amazing human being who actually cares about people not just making a buck. We will trust him for ALL our future plumbing work! Do yourself a favor and give them a call and you'll find your plumber for life! Thank you so much, Chris!

An absolutely great job done. Had gotten a few quotes and listened to their plans on getting a new gas line to a range, but Vic was clear with how he wanted to do it and was much more reasonable with price.  He was quick to respond, showed up fast to assess the project, and was available to do it with very little wait. Everything turned out great and we will be using him again in the future for other projects.

Have used John for several years now and he is an upright guy.
 My husband and I are older and of modest means.
 John always gives us great, honest service.
 He fixes the problem and when he leaves, we don't feel like our pocket has been picked.
 Highly recommend him!

Petit Plumbing is an outstanding company to work with. The owner Chuck was a good listener and very understanding to my family's situation. They gave me an affordable rate and worked with me. They weren't about just getting my money upfront. Instead, he never brought it up until I asked him. He assigned my job to Harold, who had over 25 years of experience. Harold was very friendly, and he communicated well. He was very detailed, very competent, and very skilled in his work. He repaired the tankless water heater in a short span of time. And he even gave me some tips at the end of his visit. The office manager Vikki was also very good about documenting payment details and messages I had to give to Chuck and Harold. And Harold's assistant Jorge was also very helpful and friendly. They are a true example of excellence in the service business. And I highly recommend them.

Had a heat pump system replaced.  They did exactly as indicated, were professional and on time. They followed up after the install to make sure we were satisfied. There seems to be a million hvac companies and difficult to separate the good from the bad
They were recommended to us and we are confident to share our positive experience with others as well.

I'm a very happy customer and will definitely recommend Clafin's Plumbing to anyone.  Small family owned business with an unmatched level of customer and professional service.  Calfin's is the only gas company that I felt provided an honest and fair price estimate.  If you need gas or plumbing work do yourself a favor and get an estimate from Steve Clafin.  Steve was the only person/company that explained the scope of work in detail.  They even provided an explanation of the permit and city inspection process as well as current gas standards and codes compliance.  This was the only company that did this!!!  Everyone else just simply provided an estimate after a quick 5 minute assessment.  One company was even as high as $1580.  

About the job...I wanted to convert my electric range to gas so I purchased a GE Cafe double oven range from HD.  Later to find out HD and Lowes does not provided contract service for this type of work.  My house has gas service to two furnaces and my water heater so I thought it would be a inexpensive job.  I obtained estimates from a few different companies and Clafin's price ranged $600-700 less than the others.  My job required about 30-35' of copper line, various fittings, required regulators, flex tubing, and shut off valve.

Steve and Steve Sr have 40+ years of gas/plumbing experience so they know there stuff and were able to get my job done extremely quick!  Donna handles all the administrative and financial stuff and is extremely nice and professional.

If you get a cheaper estimate from another company be sure to inquire if the job includes filing for a work permit and inspection with the city.  The permit and inspection is only $61 so beware of any company that tells you it's not needed.  I know we all want to save money but it's not worth risking the safety of your family or property to save a few dollars.

Bottomline...talk to Clafin's before having any gas or plumbing work done.  If they aren't the cheapest price I'm sure they'll be happy to explain to you why

James

But late as hell I' was under the impression if.we gonna b  charged a service charge.
But I was trying charge me $95 but the office told me to pay $70so I did that 70 was a lot easier then $95 After that I was broke being a member doesn't mean anything I don't know why They charge that fee It's crazy!

We had them out to fix for 3 leaking toilets', they were expensive but recommended by neighbors. days later, one is still leaking and water is on the floor of another bathroom they serviced. They came out and offered to fix the upstairs toilet for a hefty charge. Stay away.

Click on my google profile to see SOME of the pics !
*Matt, you are a liar!!! There is an outstanding balance due to the poor quality in the work that was started!!! I have ALL of our text messages!!! YOU used caulk instead of grout between my tiles in my hallway bathroom!!! The tiles in my master bathroom are NOT flush!!! How do you explain the situation with Toby coming to my house and leaving my doors unlocked and lights on...and then ending up in jail?! How do you explain all of the issues with the pot head Jonathan and his crew that did my floors?! Anyone with common sense would NOT pay the remaining balance until ALL of those things were completed. I also have a message from you saying that I do not have to pay the other half until I LOVE my floors. How do you also explain you leaving the stairs unsafe and my daughter hurting herself. See, anyone with common sense who reads this would know that I didn't FINISH paying you because you DIDN'T fix your half ass crappy work because you're impatient and starting taking on so many jobs. Once again, another lie when I have proof.

Things started out decent...but didn't end so well. A few days into working on my property I received a call from my realtor that my neighbors had been calling the old neighbors to let me know that my door was unlocked and wide open. Come to find out work wasn't done on my house that day, but the guy Toby that Matt employed to do demo went there for personal reasons, left everything unlocked and then ended up in jail. When I went to see what was happening and lock up, I found an air mattress in the top of the closet in the back bedroom...so I don't know what was going on...but something unprofessional was definitely going on there. Things were already in motion and demo had already started...Matt changed the code on my lock box and found other people to help with my home so we moved forward. Toby went to jail (Matt later bailed him out) and Matt had another guy finish the demo. He then had a guy named Jonathan and his crew do my floors. They rushed it and made so many mistakes that are still present. I have so many pictures. On top of that Jonathan attempted to come fix some things (but made them worse) and showed up to my home smelling like marijuana and his eyes were beyond red. Jonathan and his crew are pot heads and are open about this. Matt also knew this because he told me that he tells them I don't mind you smoking but don't let effect your work. I also have messages between Matt and I proving ALL of this. The list of things literally go on. Matt ended up trying to come and fix things but that didn't go so well either because he started rushing and losing patience and he started trying to take short cuts and I wasn't having it. He had to fix the tile that he did in my hallway bathroom and to be cheap he filled it in with CAULK. I have proof of that from our messages as well. He also tried to charge me for a toilet that my mother's plumber installed one Sunday for me. He uses fresh books for estimates and went in there and changed around the original estimate but I took a screenshot when I accept so I have proof. The tile in my master bathroom is so uneven! He did a tacky job with my quarter round on my stair area. He also left things in here unsafe for awhile and my daughter gashed open her toe on a sharp piece of laminate. I have ALL of the pictures and text messages. On top of that a lot of the things are still the same way because I haven't had a chance to find someone to fix them as yet. I even have pictures of where my daughter gashed her toe open. He then tried to get me to finish paying him before he completed everything and fixed everything that was sloppy and tacky. My master bathroom tile has to be completely done over. Jonathan and his crew didn't mix up the floor patterns well enough and there are some spots where the same board is used 5x so it doesn't look natural. I will be glad to share all of the pictures and even allow people to come take a look at his work. Just email me and we can set it up.
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BEWARE.  I thought I would share my experience (which was the second negative experience)........my renter called to let me know his shower handles were leaking again as Premier was out there earlier this year and replaced the stems for me.  Premier showed up and called me to let me know that the shower handles really needed to be replaced.   Apparently the shower diverter pipe was rusted out and they really needed to replace the entire thing.   They said the good news is there was access to the back of the shower thru an access panel and they make a replacement kit that was around $40.   They also recommended I go back with a single handle versus the three separate handles so that less can go wrong in the future.   I asked if that was cheaper and they said yes, if nothing else it would essentially be the same price.   I told them to go for it.    My tenant told me that once I gave them the green light they left for a couple of hours to go back to the shop to pick up the replacement kit and then returned and replaced everything in the shower (i.e. handles, diverter, cut offs, and sprayer).  The technician later called me to tell me what he had done.   He basically told me everything I already knew (above) and also told me all about the cut off valves that he added in the back that he was not going to charge me for.   I got the impression he did not want to give me the price but after asking him a couple of times he finally told me my total came to $1,680.  After discussing with the technician he had the manager call who agreed to drop the price to $1,275.  Still seems way too high for an afternoon job with what should have been less than than $300 in parts.  I will never be using them again.