Best in Virginia Beach VA

These guys are the best. Reliable, prompt and courteous. They did the job on time and on budget. My AC is blowing cold and we couldn't be happier.

I had what I thought was a huge leak but found out it was a relatively easy fix.   Got a bit of an education from these guys.  If you want honest, dependable and efficient service Stokes Plumbing is the way to go.

I've been extremely happy with my experience working with Drain Wizard. I would use them again and would definitely recommend them to friends. After recent negative experience with plumbers, it was a relief to find a plumber who was honest, knowledgeable, and fairly priced. I had a major plumbing repair completed and trusted them to successfully complete all repairs necessary without overcharging or doing unnecessary work. Great to have found a plumber I can trust.

The customer service here is good. Watch out if you get the wrong part 15 day return policy and no return without a receipt. Even if you can show the charge. It took them two weeks to find my part. It was the wrong part. The cost was $19.00 for two shower seats. My plumber came to fix my shower and informed me wrong seats. I went to take back. They would not take them back or exchange them for correct seats.

The following is the feedback I provided to A1 Sewer and Drain in response to their after 'service' email requesting such.  As it has been over a week and I have not heard from them I am posting my feedback here....

I called Friday, 5/14, because my kitchen sink was clogged very badly.  I was sent an inexperienced plumber who seemed intent from the get go to sell me on having my flooring demo'd so that the line could be replaced (I'm on a slab...).  From the first phone call before he even came out he mentioned that as a possibility.  The estimate started at 10k to demolish my living room floor and the floor in our office and replace the line.

After he arrived, his first attempt at clearing the clog was to use a hydrojet with an inappropriate 75' attachment that he had never used before (it was new..).   He proceeded to climb onto my 2nd story roof which is extremely steep to get to the roof vent.  The hydrojet attachment was only 75 feet of which probably 30-40ft was used just to get to the pipe on the roof leaving him maybe 35ft to insert into the 2nd story roof vent.  The nozzle on the end was 3-4 inches in length and solid metal. There was no way he was going to make any turns with that.  Even so it was at least another 30-40ft to the sink and the clog was at least 60+ feet beyond the sink.  Then they had trouble even getting the water flowing to run the machine as apparently it was not set up correctly.  After this failed attempt (which it was obvious from the beginning that it would be) it took him at least 15 minutes to come down from the roof as he was terrified of the incline.  He partner was considering calling the fire department to get him down.  It was then that we noticed that he appeared to be wearing cowboy boots....  incredible.

Anyway, after getting down off of the roof he finally asked where the kitchen sink was located (I had told him in the beginning thinking he would start troubleshooting there but I pointed it out to him again).  So, then he tried to go in through the p-trap under the kitchen sink with an auger with the corkscrew at the end of it.  He got in about 60ft (according to him) and pulled it back out and it had hair and other crap on it.  He quickly wound it all back into the machine and made no attempt to run it back through again.  Instead, he put the p-trap cap back on and ran the water which still backed up.  He didn't seem to want to try again at the kitchen sink with his auger and instead was intent on trying to sell me on having the line replaced for $10,000 which would require them to demo my floor in my living room and office to replace the line.  Before leaving he did give it one more try through the access port in my laundry room.  He ran a 100-foot auger through and came up dry.  Needless to say that the drain in kitchen was still clogged....  Then after he made several phone calls (apparently to someone at A1) he came back and told me they could replace the line (demoing my floor in LR and office for only $4750 since it was only one line. It was always one line).  Anyway, after 2+ hours and nothing being fixed I was charged $195  I paid him $200 in cash and didn't get a receipt, didn't even think about that at the time after being subjected to all that BS.  Even on the way out he was telling me that as an 'expert' he knew the only way to clear the clog was to replace the line from the sink going through the foundation and that he would hold onto the estimate for when I decided to do it.

On Tue, 5/18, I had another company, Tony and Son Plumbing, come out.  Tony cut an access port into the existing piping behind some drywall on the other side of where the kitchen sink is and ran another auger with a cutter at the end through and my line was cleared in minutes.  Needless to say, I will not be calling A1 Sewer and Drain for service ever again.

If I had one word to describe my experience it would be Shysters...   In my opinion you should be ashamed of yourselves for this service (or lack there of) and should return my $200, but I won't hold my breath...

worst place ever.  They pretended to save us from a twenty year old system that we had 5 service calls on in 4 years. then they replaced it with a bran new Trane system that we had 10 service calls on in 2 years. Refilled the coolest on it 3 times and promised us we didn't have a leak. then on the coldest day in Virginia since we lived here the system stalls, one of our pipes freezes causing 15 k worth of damage, they come out and tell us that they need to refill our coolant again, and since we are 3 months past our warranty they have to charge us $500 to do a leak check, AND charge us for refilling our system, even though we paid them for a service contract on a brand new system that continuously has problems. American Mechanical will not still any more money from me, don't let them do it to you!

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

My experience with Curtis Key Plumbing was very distasteful and left and extremely bad taste in my mouth, April 18, 2017 I had a scheduled appointment for 0700 and at 0721when the contractor had not shown up I reached out to the company and I was given the total run around for 15 mins and then told someone would be at my house within the hour, so my already planned out day had to be readjusted to meet the needs of this PLUMBING COMPANY I thought it was all about CUSTOMER SERVICE. When then contractor finally showed up I asked was my appointment sent for 0700 and he acknowledged yes it was schedule for 0700 and he had no explanation of why there was a no show and that he was tasked with coming over to my residence at 0730 so that is why he is over a hour late. throughout the wait process I spoke with the organization 3 different times and requested for a supervisor to call me and as of now 10:02am I have not spoken to anyone or a supervisor for compensation for the work being done at my home. After finally getting a hold of someone (not a supervisor) I was told that the owner Curtis never reaches out and speak with customers and it rare if a supervisors returns calls. I believe this to be UNSAT. I do not recommend others utilizing this organization for future plumbing jobs.

STAY AWAY!! Ridiculously expensive. Get a quote in writing BEFORE you use them. Total rip-off company!!