Best in Virginia Beach VA

These guys are the best. Reliable, prompt and courteous. They did the job on time and on budget. My AC is blowing cold and we couldn't be happier.

Outstanding!  I had a leaking shower drain under my home and the job appeared small but was not.  They were on time professional and very fair price.  I highly recommend!  M Miles

Do not let in your house and if they have been there check your valuables!!!!  I had drain wizard in my residence because my landlord uses them. They were in my house unattended for two days for 8 hrs a day. Both days my wife and kids came home as they were finishing for the day. So my wife told me that they looked shady but I though nothing of it because I'm in the customer service industry and I know you can't judge a book by its cover. But her woman's intuition was correct. As they completed the job I just decided to do some checking around because I had strangers in my house while no one was home. As I get to main area where they was working at which was my bedroom because we had plumbing issues in our master bathroom. I find out that my firearm was missing from the other side of the room totally away from the bathroom. As I check frantically around the house because I have kids and don't want another sad story I came to conclusion that it was gone!!!! I followed the proper channels and reported it. After my report I received a call that it was recovered and I was correct it was the plumbers. I called the business and didn't receive no call back which I find odd because this is a SERIOUS matter. So I had to take my lunch break to drive 35 mins to the office so I can get some answers. I meet one gentleman who was polite and he called his boss or owner. As I explained who I was and what happened he was aware of the situation but did not reach out to me or my family to see how to rectify the problem. So as I'm asking him what is next on the company policy he starts ranting about how he is an ex-cop and he worked hard for his business and the guy was just in the warehouse and went on the jobs site. I'm thinking no background check before you send workers in customers houses. Then he says and I quote What do you want me to do about it?  You should get your gun back in 26 or so days. I will call the detective and see what's the status. This happened in late October 2018. I've waited and waited and after two court dates and 6 months later still no call from the company or no firearm to protect my family!!!!!

If it is plumping related, Comet has it.  The staff is super knowledgeable and helpful.  Save yourself some time if you need something, stop here first, you will be in and out in a jiffy with exactly what you need.

Horrible experience. So switched from septic to city sewer 2 weeks ago. They destroyed my yard. Didnt bother putting dirt in the massive hole correct so now i have no grass to cover it there since they didnt save it. The spot infront of my flowerbed is super patchy as well... the hole in between my driveway is sinking in and the side of my house was just thrown on the hole j spent 45 mins smacking it flat and leveling it out and still had to spread grass seed since once again they didnt save my grass to lay back down. Its been another week and still have a giant hole waiting for them to cover up cause I cant be scheduled sooner. Was set for 8-11am today for that still no one here and called a 2nd time was told oh well they are on another job... we are emergency service so they had to do that first i asked why no one calls and shes like oh well we were about to... yea okay. Don't waste your time with this company... go with zieggler they show up on time and don't destroy your yard. My neighbors yard is proof.

Bought our house a year ago- came with a Nest thermostat. It's worked fine for a year, last week I got an error code about it needing to be re-wired. I called several people before deciding on having American Mechanical come out- I chose them because they charged the lowest diagnostic fee ($85) when others range from $99-150 plus they were able to come out within two business days.

We were told they needed to replace a contactor and given a quote of $487 for the part- plus our diagnostic fee of $85.

I guess it's my fault for not being an HVAC specialist- but I really feel like I got duped. I have to have A/C at home, I have pets with health issues so of course I told them to fix it.

After doing some research after getting my invoice-- the contactor they replaced costs between $11 and $40 to purchase. I understand there is a mark up when selling a product or a service- but I felt over $400 was a HUGE mark up.

I contacted them at the office today and asked if line items were missing from my invoice and I was told, no, that's what we charge for that part

So, I guess if you're in a BAD PINCH- they can fix your problem. It'll only cost you your first born child.

I let them know that I appreciated the quick turn around but after this experience we will never use their services again.

Waited until the end of the business day on a Friday to call and say they can't make it until Monday.

We found Ken and Kevin were excellent. Ken came and did a full estimate on all the work we wanted and we had the quote the next day. Kevin came out to do an immediate change of our kitchen faucet, very friendly, and worked quickly and thoroughly. We will definitely use them again. I jokingly mentioned to Sara that works at the office that we were down to our last roll of TP and could not find it anywhere. She emailed me shortly after and said to stop at the office and pickup some. When I got there she had 6 rolls, I started to take one and she said, no take all of them! So very kind and what a blessing! Wonderful company with kindness and compassion AND quality work and professionalism.

My experience with Curtis Key Plumbing was very distasteful and left and extremely bad taste in my mouth, April 18, 2017 I had a scheduled appointment for 0700 and at 0721when the contractor had not shown up I reached out to the company and I was given the total run around for 15 mins and then told someone would be at my house within the hour, so my already planned out day had to be readjusted to meet the needs of this PLUMBING COMPANY I thought it was all about CUSTOMER SERVICE. When then contractor finally showed up I asked was my appointment sent for 0700 and he acknowledged yes it was schedule for 0700 and he had no explanation of why there was a no show and that he was tasked with coming over to my residence at 0730 so that is why he is over a hour late. throughout the wait process I spoke with the organization 3 different times and requested for a supervisor to call me and as of now 10:02am I have not spoken to anyone or a supervisor for compensation for the work being done at my home. After finally getting a hold of someone (not a supervisor) I was told that the owner Curtis never reaches out and speak with customers and it rare if a supervisors returns calls. I believe this to be UNSAT. I do not recommend others utilizing this organization for future plumbing jobs.

STAY AWAY!! Ridiculously expensive. Get a quote in writing BEFORE you use them. Total rip-off company!!