Best Electrical Panel Repair in Seattle WA

Pro: service was prompt, they were able to come by and diagnose the issue within a day. Arrival window is less, and Service person arrived on time. He was friendly.

Con: unfortunately, I was quoted a very high price (1400$) to replace inducer motor. I was considering replacing the furnace. But I got it repaired for less than half this price elsewhere.

Dean is very nice and experienced. I contacted him to get help fixing our leaking water heater. He reached back to me very promptly and helped us diagnose the issue via phone. We followed his advice and were able to fix the root cause ourselves. I would highly recommend him!

Okay, so no one really wants to have to call a plumber because we all know it's usually going to be costly but sometimes you need a professional. I had done everything I could and decided it was time for someone with experience to help. I originally called another big plumbing company and felt very uncomfortable with the person taking the call so I then decided to call South West Plumbing. Everyone I spoke to on the phone was not only helpful but polite. The plumber arrived when they said he would and his name was Colton.

Colton took the time to explain every thing to me and was upfront about the cost as well as possible other things that might have to be done. He was friendly, polite, took care of any mess that was made, went out of his way to answer my multitude of questions and most importantly was upfront about all possible options and prices to fix my problem.

So my project ended up being a two day project and I am glad South West allowed Colton to be here the second day as well. He gave me the new estimate for what we we're going to do today and further options if this did not work.

Colton never tried to take advantage of me and overcharge me which was greatly appreciated.  I felt I could trust him and would not hesitate to call South West Plumbing and have them send out Colton if I ever needed anything else.

Also, every single person I spoke with from the initial phone call  to the dispatchers and the manager were great! This is totally a great team of people who really want to get things right and make you feel as good as possible under the circumstances. I actually even called to speak with the manager to let him know about Colton and everyone at the organization I dealt with and how impressed I am.

Thank you South West Plumbing for amazing customer service. You made a loyal customer out of me.

Jessie was great!  This is the second time he has fixed something for us.  Each time he has quickly diagnosed the problem and quickly and effectively fixed it!

Although they responded quickly in an emergency the quality of their work was disastrous. While cleaning out the drain in my basement they disconnected my sump pump resulting in flooding. The process they used to clean my drain cost $3500 and I later found a large hole where they had worked. This resulted in grey water flooding my crawl space. They denied any wrongdoing, but the plumber we had fix it confirmed it was due to negligence and told us he has 20 or so calls a year to repair Beacon work. Do not use Beacon. I wish I had been warned.

Our septic tank started backing up into our basement toilet and shower of course late Sunday afternoon. Frantically I called numbers on the web. I got the answering machine and did not leave a message, thinking no one would ever call me back on a Sunday. About an hour later, someone did call back asking about a missed call from my number and asked if I needed anything. They were unable to help me that day, but did schedule me for service the next day. When they showed up, they were quick, professional, and very helpful. I will definitely use them again.

I called to ask for an estimate for split air conditioning. explained 3 times to 3 different people! Technician came out , 2 hours late, but he did call to tell me he would be late, he thought he was coming to repair a split air conditioner, had no idea that I wanted a quote/ estimate. He did the estimate but told me that there would be an extra charge as an electrician was needed. He said I could use theirs or get one of my own. I asked to use one of theirs.  I found It really odd that I needed to have 2 estimates. He then told me that I had to sign off on the paperwork to get a job number so that the electrician could come out and give me a price.
I told him that I wasn't going to give the go ahead for the air conditioning until I had a full price for the whole thing. He arranged for the electrician to come out 2 days later. Electrician never turned up, called Beacon, they didn't know anything about it . Arranged again for electrician to come out, never turned up and no communications at all from them.
don't waste your time or money with this company, the left hand doesn't know what the right hand is doing. I would give them no stars if I could. I'm so annoyed that I had to pay $75 plus tax for the estimate.

Jeremy did a great job !! Same day service
and arrived on time and completed quickly!!
Thanks

On Wed Aug 24th, 2022 I found out our water heater leaked. I contacted my home warranty company (Fidelity) and got a plumber here the same day (other company). They said my water heater was broken, but it was still under manufacture warranty. I contacted AO Smith that night to start the warranty claim, I got a claim number and was told by AO Smith I had to have a new water heater delivered by a authorized retailer, which was Harts Services.
I contacted Harts the next day and let them know per AO Smith my water heater was under warranty and that I needed a new one delivered, got a warranty claim number from AO Smith.  
Harts came out the next day, the guy told me there would be around a $80 charge for him to contact AO Smith and let them know of his findings and to start the warranty. I was VERY confused because I already explained to him that I had a claim number from AO Smith already.
He kept thinking he was installing the new water heater and could not understand all he is doing to delivering the new water heater.
I asked him how much it would even be to have the water heater installed by him and he quoted me over $2000! I let him know, no thank you and that per Fidelity I had to go through a different company to help cover the cost of install.
He told me I would have to submit the claim to AO Smith and that it wasn't Harts job to do so. He changed me almost $1300 for just the water heater.
I contacted AO Smith to finish the warranty and they told me Harts should have done the claim (which they would have done if they started the warranty).
Come to find out Harts WAY over charged me for a warrantied item. AO Smith said they should have only charged me $385 which is the price of the water heater since it was under warranty.
Spoke to Chris manager on Friday the 26th at Harts and said he would call me on the 29th, never heard from him. Contacted Harts the next day and he was out sick. He called me on 31st to let me know he can bring the cost down to about $800

Very poor experience with Harts Services. They scheduled to come to my house to install a tankless water heater, and they said they would call me to tell the technician was on their way. I called to follow up close to 4pm because I was suspecting that they weren't going to come anymore, to only find out that they supposedly tried to reach me a few times, and cancelled the service. I obviously did not get any phone calls or voice mails (or text messages as I had mentioned this was my preferred means of communication). Really upset because I had set aside the afternoon to have this done and do not have any more availability to do that before the end of the year. So yes, don't contact them if you need something reliable.

Called this contractor twice to fix a problem. They did not fix the issue but did refund my money for the second call they should not have billed me for in the first place. They bid over $400 for a 5 minute job with a $12 part (transformer) that would have been installed on a third visit. The root of the problem was a miswired thermostat both of their technicians looked at.  My brother, who is a contractor in another state, helped me troubleshoot and fix the problem with a phone call I should have made in the first place.  

PS - They also gave me a ridiculously overpriced bid on a new furnace. I passed.