Description
For any question or quote please call 2069091225. My name is Dean, and when you call me you get me! Not a recording or answering service.Im a small job specialist with a focus on plumbing and electrical repairs,I have over 35 years experience in troubleshooting,and problem solving. I repair/replace water heaters,disposals,faucets,toilets,sump and sewage pumps and do drain cleaning. And on the electrical side i do outlets,switches,lights,heaters,thermostats and circuit breakers. I have MANY highly satisfied repeat customers and offer super fast service and very good prices. Just call me and i will take the time to talk to you and understand what your need is.I CARE about my customers! And that is what sets me apart from the average plumber/electrician!
HISTORY
Established in 1980.
Ive been helping my customers with their plumbing and electrical repair needs since 1980. Im located in North Seattle and service a very wide area in western washington. When you call my company you get me....not an answering service. And its me that comes to your rescue! I work alone and do one small job at a time so i focus on your needs exclusively until the problem is fixed, repaired or replaced and you are totally satisfied.
ABOUT BUSINESS OWNER
Im a seattle native (third generation actually). Ive lived here all of my life and truly enjoy my career of helping my customers with their plumbing and electrical needs. I actually enjoy solving problems for people and seeing them smile when things are working properly!
SERVICES
Emergency Services, Water Heater Repair, Heater Installation, Water Heater Installation, Lighting Repair, Wiring Repair, Circuit Breaker Repair, Outlet Installation, Toilet Repair, Electrical Panel Repair, Garbage Disposal Installation, Electric Water Heater Installation, Gas Water Heater Installation, Sump Pump Installation, Residential Services, Heater Repair, Outlet Repair, Faucet Repair, Bathtub & Shower Repair, Sink Repair, Garbage Disposal Repair, Sump Pump Repair, Pipe Repair, Drain Cleaning, Faucet Installation, Circuit Breaker Installation & Replace…, Electric Water Heater Repair, Gas Water Heater Repair, Water Heater Leak Repair, ,
Reviews
Dean came out on short notice to do a toilet repair. He was quick to (correctly) diagnose the problem based upon my description and and had me send a picture to him to verify. He had the parts on his truck, so was with me within an hour and sorted the leak in no time.
Pricing was in line with a couple of other places I'd called - but the prompt response and helpful explanation of how to prevent a reoccurrence absolutely justified the cost.
Would recommend.
Dean was referred by a local hardware store. My hot water heater failed and was leaking in our utility room. I contacted Dean on a Thursday and he installed a new water heater on a Friday. His service was fast, friendly and informative. I look forward to working with Dean in the future.
I reached out to Dean for a quote and to to see if he'd be available. Within minutes I got a response. Although Dean was not available, he recommended another company he trusts to do the work. That's great customer service and shows he cares about the customer first. Much appreciated, Dean!
Dean provided fast service at a great price. I highly recommend him as I will be going to him for all my electrical needs in the future.
Kate C.
06/04/2023 12:00:00 SA
Dean is absolutely incredible - he's very knowledgeable, clear, and great with referrals if he is unable to help himself. He diagnoses problems very quickly and is very professional. Highly recommend him!
I cannot say more good of Dean. Yesterday my water heater stopped heating any water, then it became my highest priority task to get hot water for my wife and my kid. The water heater was made by Bradford White 11 years ago, it's 65 Gal, tall and wide. I quoted maybe 6 plumbers about this. They all told me I need to replace the water heater, quoted me from $1,500 to $1,800. Worse thing is the water heater is blocked by a black sewer pipe, I need to remove the pipe then move out the old heater and install the new one. After noticing this, the quote went up dramatically. Then I decided to find someone to repair it.
Luckily I found Dean's page by chance this noon, I made a phone call to him. Dean asked few questions and gave me a reasonable quote. He also told me, if he didn't got the water heater work, he won't charge me a single cent. He arrived in the same afternoon, soon found the problem is not about the water heater at all, it's about the power wire connection to the heater was badly done, the wire was burnt thus the heater was down. Please check out the picture of the wire, I feel so lucky it didn't cause a fire. Dean cuts it off and redone the wire connection, power on, then the heater starts to work! Amazing! And he told me a lot of knowledge about water heater, electricity. He's not only a good plumber but also a very proficient electrician. Lucky me!
Dean's nice, punctual, he does high quality job! Hiring him is the best decision I made in the recent weeks. My only regret is I tried to negotiate on the quote number when I was talking with him the first time on the phone. Just accept his quote, he definitely worth it, even more. Dean will be my go-to plumber and electrician, and I would recommend him to every friend of mine.
Well done, Dean! Thank you very much!
FWIW I just did hire Dean again. This time to install a couple of Kasa 3-way smart switches to give me some automated control of lights. Yes, I likely could've installed them myself but I was happy to have Dean out to do it knowing it was going to be done right the first time by a pro. Dean is a pleasure to talk to and the smart switches work great.
Evelyn K.
03/10/2023 12:00:00 SA
Great guy. Doesn't charge anything if he can't fix your problem. Quick response times, straightforward.
Lacey M.
03/02/2023 12:00:00 SA
Couldn't recommend Dean more. From the first call I made, he was knowledgeable, responsive, helpful and kind. He replaced a single use water heater that was in a very difficult location and used his ingenuity to make it happen. Excellent service!!
Dean was a joy to work with. Clear communication, showed up on time and his prices were fair and no game playing. Would hire him again and recommend without hesitation.
Hannah D.
05/10/2023 12:00:00 SA
I initially called Dean for an electronic issue that he quickly diagnosed as serious and referred us to an electrician. Didn't charge a thing. My next call to Dean was to replace a kitchen faucet in a tricky location, which he did within 24 hours of my call for a reasonable price. I would wholeheartedly recommend Dean to anyone and won't hesitate to use his services again.
Peter S.
08/11/2022 12:00:00 SA
The circuits in our garage were not working properly, the GFCI kept tripping. I called Dean and he was able to come out that afternoon. He was here for around an hour, diagnosed the issue and fixed it.
The old GFCI was on its last legs, but had been cross-wired so he fixed a safety issue at the same time. I'd recommend Dean to anyone.
It's been a few years since Dean did some electrical work for me. He had me send pics before he came out. He's very efficient, knowledgable, and experienced. 100% confidence in him.
Dean just installed a new water heater for me. He completed the process within 24 hrs from the Yelp message which I sent on Sunday evening. This just showed how he cares about his customers and how much he is serious about getting the job done. He is not the cheapest but he provides the service worth every penny of your money and his punctuality is excellent. Thank you, Dean.
Collin J.
08/08/2022 12:00:00 SA
We need more people like Dean in the world. Very knowledgeable, kind, humble and trustworthy.
Dean helped us install a new garbage disposal, kitchen faucet, along with some electrical work this morning. We decided to reach out to him since he came highly recommended by my colleagues and he exceeded our expectations. He did a fantastic job, and made sure we were satisfied with his work. He is an outstanding human being and a skilled at his craft. He also gave us a great deal of insight into our plumbing. He truly cares about his customers and I have no hesitation in recommending him wholeheartedly! The garbage install and faucet work really well and the electrical work was also very well done! He is also very prompt to respond when you call him and is honest in his communication. He truly deserves every five star review he has on yelp!
Matt Y.
11/02/2022 12:00:00 SA
Dean came out the same day and before that had been extremely helpful over the phone. He talked through any potential issues that he could ID without seeing the outlet and pump physically. To that point, he made clear he was knowledgeable about both electrical issues and common sump pump issues, which was right where the convergence of my problem was. On site, he gave a quick assessment and walked through a few scenarios of what could have gone wrong. Ultimately, he addressed the main issue - user error - and didn't charge for the visit since he didn't fix anything and refused to take a check for the trouble. I would totally recommend Dean for your home fixes.
On the note of checks, he does not accept card or digital payment, so be prepared to dig out your old checkbook if you're like me and no longer keep a paper trail.
Responded quickly, assessed the issue quickly, found time to come the same day, fixed the problem and charged what he said he would. Can't ask for more!
Dean was very quick to respond (he picked up the phone himself) and was able to provide specific quotes for an electrical check up that I had. He had both availability for weekend (same-day, but slightly higher priced on weekend due to normal day off) and weekday.
The issue was resolved in just an hour. I know the price I paid (especially for same day on a weekend almost with problem solved within an hour/two of calling) may be steep, but given I placed high priority for knowledgeable and reliable contractor (he guarantees he can solve my electrical problem; if not, he won't charge any!) and for my tenants' experience (not having electricity in bedroom & bathroom), he was worth what I paid for.
Would definitely consider reaching out to Dean again for any future emergency needs!
Soren T.
02/02/2022 12:00:00 SA
Dean is such a savior. He came such short notice to my house to fix an electric repair situation.
He is prompt, courteous and very knowledgeable. He educates the customer on why the issue occured in the first place and repairs it in such a timely fashion.
I've had really bad issues with contractors before but Dean has really come through. I'm really grateful for good people like him in the world.
Steven K.
07/07/2022 12:00:00 SA
I was moving and needed someone to fix some last minute electrical problems. I'd used Dean before so I called to see if he could come out the next day, he did and he got everything fixed up in no time. Great guy, great service.
Knowledgable, resourceful, able to reply quickly either with a quote and proposed solution, or a referral to another place. Very happy
Arvind K.
01/02/2023 12:00:00 SA
I thought I had a room heater that had stopped functioning and needed repair. Dean showed up and informed me that all he had to do was hit a reset switch inside the heater panel. I was not charged a penny for the visit.
Wow! Dean is a standup, hard working, and honest professional. I contacted about 5 electricians because I had a circuit that overloaded. I changed out the breaker and figured out that wasn't the problem. I tried troubleshooting some of the outlets but no luck. Dean talked to me on the phone and convinced me that the problem was a small one. He encouraged me to take another look and if that didn't work that he could help me out. After that pep talk, I was able to locate a burned outlet and sanded down the copper connectors. I put in a new 20amp outlet and everything was great after that. Honest and extremely selfless kind people like Dean are hard to come by. I will be giving him my business in the future for sure and recommend him without reservation.
Dean helped me diagnose and find a solution for a sump pump issue that was causing my breaker to trip (spoiler alert: it wasn't the sump pump). Because of Dean's experience with both electrical and plumbing, I didn't pay for a costly and unnecessary replacement. I really appreciated his patient and friendly attitude and will definitely call him again for my home repair needs.
Had to post a fantastic review. I requested a quote, Dean reached out to me late at night and took the time to answer my questions and understand the situation. Very patient listener. A+ customer service!!!!
Dean is AWESOME!!! I had an electrical problem that I couldn't figure out myself. Gave Dean a call and he came out and had us back up and running in no time at all. I would highly recommend Dean to anyone looking for Electrical help.
Kouji K.
09/01/2022 12:00:00 SA
Dean helped me out when one of our electric breaker panel went out. He was fast and very efficient and was very humble. he is a fantastic person and he is going to be my go to person going forward
Dean is the man. I contacted Dean for an electrical problem. He helped me get the problem solved. Highly recommended.
I called Dean about a breaker switch that was tripped by a busted extension cord. Dean picked up on the first ring, and not only did he help me fix the issue, but he did it over the phone in 2 minutes knowing only the model of my electrical panel. I'm glad this turned out to be pretty much an oversight on my part, but if I ever needed any expert repair, Dean is definitely the first person I'd try.
In case anyone else has the same issue, breaker switches have to be pushed fully off before they can be turned on again. For some reason, none of my Google searches told me that, and I didn't even realize it wasn't fully off to begin with.
Dean the machine is the best!
This was my first time working with Dean and was so happy with my experience.
Electrical outlet in the kitchen failed. The reset button literally exploded out of it (had never seen that before).
1. Called around 9:30 on a Sunday morning. Dean answered the phone right away.
2. Friendly and clear communication: he was so nice, knew exactly what was happening when I described the problem. Clearly described what my options were, how much each option would cost, and how I could pay.
3. Detail oriented and efficient: made sure I knew he was vaccinated with booster and that he would be wearing a mask. Called me back to say he could come early because of another job that changed his route. Took his shoes off to come in the house.
4. Problem solved by 11am.
Worth every penny.
When he left he made was very clear about the kind of jobs he does and doesn't do if I ever needed help again.
I'm picky and particular and Dean surpassed my expectations.
Dean is the kind of guy you could make a best friend and pass the day talking with. I'm sort of thinking I might lie and call him to come fix something just so we can hang out.
He will be the first one I call anytime I have an electric job again.
Dustin D.
03/07/2022 12:00:00 SA
Had an issue with the outlets due to a heater burning one of them out. Dean fixed this issue quite fast and at a very reasonable price! I highly recommend his service!
Suman G.
10/12/2021 12:00:00 SA
Full disclosure, I did not have any service performed by Dean. This review is based on above and beyond communication and troubleshooting he provided. I called about replacing a mixing valve - he let me know right off the bat that this wasn't something he works on but provided referrals to other companies that could. He also confirmed an estimate I had received from another company was inline with what to expect. Not only that, but he called back to offer some more information/background on what the issue could be. Considering the fact that he simply could have said no and left it at that, I really appreciated his help/knowledge share. I would definitely reach out to Dean for future projects.
Excellent at every step. Dean answered the phone himself on a Sunday evening, came out on a Monday (which worked fine for us). Friendly, professional, helpful, and very careful to follow COVID precautions. Fixed the problem in under an hour and explained what happened (dead circuit due to a burned out GFI - in our case the house was wired in an unusual way that made troubleshooting a challenge) and how to avoid it in the future.
Would definitely call on Dean again and recommend him highly!
Erick M.
02/04/2022 12:00:00 SA
Dean was excellent gave amazing recommendations and insight on our electric box. Extremely fast service and did not hesitate to
Fix the problem. Dean came to my house within 2 hours same day!!!! I highly recommend Dean and will definitely be a long term customer.
Babu M.
10/07/2020 12:00:00 SA
I called Dean to inquire about replacing the anode rod on my water heater. I was fully prepared to pay someone to do the job. Don't do that, you're just wasting your money, he told me. He explained why, and then delivered the good news: Your water heater should be good as-is for another 5-7 years. You don't need to do anything.
Next time I need something done, my first call will be to Dean!
Connor V.
12/09/2020 12:00:00 SA
I called Dean with an unknown electrical/plumbing/heating problem he was very helpful. He was able to get me on his calendar right away (which I truly appreciate given that my heat wasn't working in the winter). All COVID safety precautions were considered and the issue was promptly resolved.
I will definitely give him a call when my next problem comes up. Would recommend.
My family has had wonderful experiences with Dean, so much so that I am writing a review. He replaced my parent's hot water heater at a fair price and was very friendly and communicative.
When we've called him for other things, if it was not something he could get to right away, he gave advice on what our options were.
Great guy and communicates really well. Thanks, Dean!
Chris H.
01/07/2022 12:00:00 SA
Dean did great work replacing a heater for us. He was super responsive and was able to come out and get the job done faster than anyone else I talked to. Was great to work with and I will definitely be using him again in the future. A+
Catalina P.
08/12/2020 12:00:00 SA
Just had a complimentary phone consultation. This guy didnt want to waste my time or take my money . He calmed me down and gave me great pointers on how solve my problem!
This guy is awesome. If one day, I have a plumbing issue - I'm running to Dean!
Lee O.
10/03/2021 12:00:00 SA
It is true, Dean answered the phone right away! I was on vacation when a power surge caused an electrical outlet to burn and melt leaving black soot up the all from the melted outlet. Fortunately, the breakers kicked in and disaster was averted. Also fortunate for me, I found Dean only. Dean was fantastic! He made it out within days of my call and replaced the outlet box and cover, after asserting that the wiring was undamaged. All is working perfectly. Dean also checked on an outlet behind my stove, at my request, involving him moving the stove in and out of place.
Dean was prompt, efficient, knowledgeable and so very nice! He even tried to clean the soot left on the wall and apologized when he could not get it all cleaned off, though he did a good job of it. I certainly did not expect him to even try. As I was cleaning the wall with a Magic Eraser, Dean took the time to call me suggesting that a Magic Eraser would probably do the trick (it did) and he would have used one if he had on on hand. Wow, such a nice additional courtesy... real old fashioned service!
Dean was upfront on his fee and additional costs. He charged a flat fee to come out, assess and do the work, plus parts and tax; labor was included in the flat fee. Other companies wanted more than Dean charged just to come out, let alone do an assessment and then adding additional labor and other costs. I received a very good value.
Dean is also great about offering advice, even if it results in him not getting the job; his interest is in getting you the right information to resolve your needs first. I am completely sold on Dean and I will not hesitate to call him next time I need to. I am telling my family, friends and neighbors because with Dean, you can't go wrong. Thank you Dean!
I didn't get help from Dean directly but he was very kind speaking to my issue (bathtub faucet leaking in a high rise building) and referred me to a business that eventually solved it. I was absolutely clueless that high rise building needs plumbing service with different liability/insurance. I really appreciate his responsiveness and expertise!
My hot water heater sprung a big leak (after 20 years), and I called Dean based on Yelp reviews. Dean is an old-fashioned master. He has the highest standards and offers careful, meticulous work based on his decades-long experience. He was able to replace my hot water heater the next day at a very reasonable price -- and the heater he installed was not some off-brand knock-off but rather the highest-rated Rheem Classic Professional (not the inferior Home Depot Rheem Performance). Dean quoted one price and stuck to it, including all necessary pipe and vent work in my old 1946 condo. He cleaned up well afterwards. One learns a lot from him; he communicates clearly, cogently, and well. If you have a hot water heater or an electrical issue, call Dean! You'll be glad you did.
Dean contacted me 10 minutes after I contacted him. His service was great. I highly recommend his services.
Jon U.
09/12/2020 12:00:00 SA
This man is a very honest plumber. I had a very simple job of just removing a gas cap off of a gas line, but the gas cap was rusted on and I didnt know how to get it off. I described the problem to Dean over the phone and he told me exactly how to do it - WD40 and 2 pipe wrenches. Other plumbers were quoting me $300 just to come out to do it.
I'm keeping Dean in my phone book because I know he's going to give me an honest price.
Dean is the best! I own a rental house with a constant stream of issues and there is no way I would call anyone except Dean for an electrical or plumbing problem. There are 4 main reasons for this:
1. He always answers the phone or gets back to me within a few minutes. I don't have to wait around and wonder if I'm going to hear from him while water gushes onto the floor or whatever.
2. Dean has a flat rate system -- If he looks at it and decides that he can fix it within an hour or two, then he just charges you a flat rate (which is very reasonable) plus parts. If it's a bigger job, he'll quote you a reasonable price. And if he can't fix it (which has never happened, btw) -- NO CHARGE!
He is literally the only plumber/electrician in the world who doesn't charge you $100-200+ just for the honor of having him show up at your house. (That may be an exaggeration, but it is incredible).
3. When I call Dean with a new issue, he talks me through it and sometimes has me text him pics. If it's something I could probably fix myself (which has happened a few times), he walks me through what to do, what I need, etc. He even cheerfully answers my annoying follow-up questions while I'm trying to fix it, as necessary!!
4. If Dean fixes something, I know that it is actually 100% fixed. Like, I just don't have that problem anymore. It's gone.
Today I called Dean for a leak underneath the bathroom sink and he was like: Oh, hi! I'm in the neighborhood. I could be there in 10-15 min. That was like 90 min ago and the problem is now totally solved. Dean for the win!
Also, he's very nice.
I called with a question and he helped me even though he couldn't do the work and referred me to someone who could. Great sign of a great business.
M A.
05/12/2021 12:00:00 SA
I called for a quote, and Dean called back right away. Although he wasn't available for my specific job, he was incredibly helpful in taking the time to provide a referral that would work for me. He seemed like an honest and friendly person, and I highly recommend giving him a try.
jacob m.
06/11/2021 12:00:00 SA
I knew nothing about Arc circuit breakers until hiring Dean. He explained everything he was doing and why & it all makes sense to me now. Highly recommend for punctuality, professionalism & communication.
A+ service every step of the way! I noticed our water heater leaking and found Dean here on Yelp. He had positive reviews and solid 5 star ratings so I gave him a call. He answered on the first ring. Less than 45 minutes later he was at our home providing options and estimates. A few hours later, we had a better quality heater and upgraded hardware for a great price! Dean is professional, focused on quality parts and work, and super FAST! On top of that, he was very careful to follow all COVID precautions along the way. For any future electrical or plumbing needs, Dean will be our go-to! Thanks Dean!
On one whole side of our house, the outlets were not working. I tried the simple stuff and flipped all the circuit breakers but the power didn't come back on. In the morning, we contacted Dean around 7 on Christmas Eve and he was out at our house by 11am.
He quickly found the faulty outlet, replaced it, gave a detailed explanation of what was wrong and how to avoid it in the future. He was wonderfully kind and courteous (and great with our dog).
Highly recommend!
Another great experience using Dean - this time to fix a broken 30-yr old toilet in our master bedroom! He figured out exactly what was wrong, fixed it, along w/installing a new shut-off valve. It was a huge relief b/c we didn't want to replace it w/a new low flow toilet. He also fixed a broken light switch. He's a master at his craft (doing this type of work for 40+ yrs), works very efficiently, is honest, and shows up exactly when he says he will! So refreshing to work w/a true professional! Will definitely use him again and refer him to anyone who needs this kind of work done!
I recently had a leaky faucet get out of hand, which led to a flooding issue. I called Dean, who answered immediately. He quickly helped me troubleshoot the issue over the phone and even had me send him some photos to make sure we were on the same page. He was professional, patient, and took the time to explain the possible issues to me. Working with Dean was an exceptional experience (and covid-safe too!). I highly recommend giving Dean a call if you find yourself needing plumbing help.
This is the second time I've used Dean and both times he was prompt, helpful and fixed my problem! I called 5 electricians who were booked for weeks/months and Dean talked with me over the phone about potential solutions. He then came over to give it a look and ended up fixing it the same day. He went above and beyond to get my new dishwasher working which I desperately needed! A+++ superstar, thanks Dean!!
Ray S.
02/11/2021 12:00:00 SA
Today was the second time Dean bailed me out of a jam with a light fixture. He was fast, on time, followed COVID safety protocols, and I was surprised at how affordable it was for a last minute call. Honest dependable electricians are like gold, once you've found one you hang on to them. Dean is now my #1 go-to.
Patrick L.
12/06/2021 12:00:00 SA
I rarely write reviews on Yelp but Dean is definitely worth the efforts. I needed help to fix an electrical issue in my kitchen area. Dean was recommended to me by some other company. I called Dean 5pm on a weekday night. He called me back in 2 min. Asked what I need. It turned out the solution was pretty simple and he just walked me through on the phone and fixed the issue myself. I'm deeply impressed how nice this guy is. Will definitely reach out to him next time my home needs repair.
Dean replaced two electrical heaters for me and also provided unprompted insight and assistance on a 3rd. Finding service providers can often be a daunting task - but have no fear with Dean. Dean deserves every bit of the 5 star rating he has here. He's honest, reliable, communicates clearly, solves your problems and then some. Don't hesitate to give him a call! Will definitely be reaching out to him for any future electrical, plumbing, and heating issues.
Kathy Z.
01/08/2020 12:00:00 SA
I had an issue with my hot water heater and Dean was able to resolve the issue.
Dean is honest and very knowledgeable about water heaters. I will not need a water heater for a long time, but I will always call Dean. He is fair and does great work.
Dean is the complete package: honest, well-spoken, articulate, and extremely knowledgeable about his craft. I contacted him regarding an urgent issue I had with a leaking hot water heater and he responded very timely and we got a game plan together to fix my problem. He was there every step of the way and charged a fair price for the expert quality of his service. Dean is everything you could ask for in a business owner and receives my strongest endorsement.
I called Dean in the morning and he swung by my house in the afternoon! The best thing about Dean is that he is both a plumber AND an electrician! So I had him take care of both plumbing and electrical issues while he was here. MUCH easier than calling and scheduling two different tradespeople. Dean was professional, knowledgeable and friendly. He also came Covid-prepared, wearing a mask, removing his shoes before entering my home and keeping social distance - which was important to me. Call him - he's great.
Sim R.
09/12/2020 12:00:00 SA
This is the third time he's Dean's come by and helped us. The first time was during the crazy snowstorm of 2019 and the past two times during the COVID pandemic.
Dean did a great job of helping us with our electrical issues. He was very mindful of adhering to all COVID precautions and was very helpful in teaching us certain tricks and tips that could help us out in the future.
Highly recommended for any electrical needs.
Stauffer T.
12/03/2020 12:00:00 SA
I've worked with Dean twice now on electrical problems with my flakey circuit breaker panel.
This most recent time, not only did Dean field my call at 10:30pm, but he was able to make it out the very next day (today) to get a burnt out breaker replaced.
He was very knowledgeable, diagnosed and fixed the problem very quickly, and inspected all other breakers on the board to check for any similar issues. He also inspected the board itself and provided information on its current state and suggested that an upgrade could prevent similar issues from continuing to occur.
All the while, Dean was sure to adhere to all necessary COVID precautions. He wore a mask at all times and kept his distance throughout the whole visit.
I highly recommend Dean for prompt, efficient, and effective service.
Dean is a role model for service.. answers the phone, helps you diagnose what is needed, educates you, doesn't upsell, shows up on time, and solves problems. I had a problem with a defective breaker and he fixed it promptly. It's no wonder he gets enthusiastic reviews...all justly earned. Thank you!
Lucine Z.
07/08/2020 12:00:00 SA
Well, I called him and he asked me to text him my situation because he is in the middle of the work. I texted him and then he called back and blamed me texting him, because his customer is upset at him liking at the text messages. This is such a rude owner. He might be good at fixing things, but definitely hard to work with.
Eric Y.
08/11/2020 12:00:00 SA
Dean did an awesome job and his customer service is second to none. He answered my call immediately and was able to stop by the same day to fix my leaking washer water valves and kitchen sink. He explained everything clearly and answered all my questions in detail. I highly recommend Dean's Home Repair for any kind of plumbing issue.
Wouldn't you know it, the third time calling Dean went just as well as the first few times. Our garbage disposal started leaking, I called him on Tuesday morning and he was there Tuesday afternoon--fixed everything in about 30 minutes. What else can I say? Professional, honest work for a fair price. I don't think I'll ever call anyone besides him for home repairs.
Thanks again Dean!
B aware N.
01/01/2022 12:00:00 SA
Dean is my New Year's Day Savior!
The hot water tank stopped working!
After trying DIY, we realized that this was beyond our diy you tube lessons. Desperately, I called 14 heating companies! The fact that it was New Year's Eve and the roads snow covered did not help!
Most of the heating companies had either no opening for another week or had taken the week off. One company told me that just to show up it's $500 even if they don't resolve the problem. The kicker was I had to wait for them 8a-4pm (this is at 0758 in the morning) :(
Dean called and said he can be 'there at 10am'. He was apologetic for showing up 15 mins earlier than stated arrival. He got right to work, stating that this was due to the circuitry, not the 2yo water tank. It turned out the shady company that replaced the electric panel had wired the heater wrongly. Dean installed the proper circuit breaker, repaired the light and turned on the hot water! What an amazing human he is! We need more Deans in the world!
Dean is a down to earth humble guy! Genuinely nice and honest to boot!
He was fast, knowledgeable, left his crocs at the door, wore his mask and respectful of our space! I highly recommend Dean's Plumbing and electrical services!
Dean is super knowledgeable and responsive. He was able to quickly resolve a plumbing issue for us. Will definitely contact him first for any home repair work.
I reached out to Dean about a sewer issue, he answered my call right away, asked me for details about the issue, gave me an initial diagnosis based on that info and let me know that while he unfortunately doesn't do the kind of work I likely need, he could refer me to a company that does and gave me their contact info. Appreciated him taking the time to talk through the issue and providing me with info and a referral at no cost. He was very helpful and I'll definitely be calling him again for any future plumbing or electrical needs.
Constance M.
07/08/2020 12:00:00 SA
Found a leak. Dean came by the day we called and fixed it in a jiffy. Wore a mask. Loves dogs. What more could you ask for?
Outstanding customer service and workmanship! Dean responded almost immediately when I needed an electrical repair; came out to the house the same day to fix an old post lamp inundated with ants; and charged an extremely reasonable amount. I highly recommend his services!
Katie D.
06/10/2021 12:00:00 SA
Dean was incredible. I will be calling him again for future issues! He got out very quickly for a water heater issue. His communication was amazing - he was so clear on when he would arrive, what he was doing and why. He was careful and thorough.
Jennifer K.
10/03/2019 12:00:00 SA
Didn't hire Dean as he was overbooked and I needed help right away but we had a good phone conversation and I'd call him again in the future.
Dean was able to come and replace my water heater (and also take a look at an electrical issue I had) over the holidays on short notice. I talked to a few other folks, and while Dean wasn't the cheapest, I felt that I would be taken care of really well with Dean and double bonus to take care of the electrical issue.
When he and his helper were at my house, they were very clean and left the area in good order. I would recommend Dean to anyone!
There aren't enough stars for this rating. Dean went above and beyond - and, then some.
I'm trying to sell a home from out of state. I discovered Dean on Yelp and hired him, based on his reviews, to cap off electrical wires from a hot tub removal and disconnect it from the electrical panel and breaker.
He did exactly what I needed. What's more, he was extremely patient and flexible with some hiccups we encountered. He followed up afterwards to confirm completion.
Not only do I recommend him, but he's at the top of my list for plumbing and electrical issues.
Dean was awesome! Very friendly, great communicator (and I'm Deaf too). Did a great job replacing a couple of switches in a circuit to meet my needs, and telling me I didn't need to replace another outlet as it was protected by another outlet further up in the circuit. Absolutely no hesitation in recommending him.
Eric B.
05/12/2020 12:00:00 SA
I had a shower faucet handle leaking out of the front and called Dean to help. Dean talked me through how to troubleshoot, reassure me it was fixable, and helped make it happen.
If you want someone who operates a community business who is here to help his customers, Dean is your go-to person. I saved his number and will call Dean first next time I need a job done. Thank you for your help, Dean! All worked out great and the leaking shower faucet is fixed.
Dean always does great job!
He has been my go to for many years and I trust his work!
Big thanks to Dean for all his hard work today!
I manage an older duplex that has frequent issues. I had called Dean based on his Yelp reviews for some help with an electrical issue. Unfortunately, the job and what I needed done didn't match with Dean's expertise. However, Dean was so helpful and kind in getting me pointed in the right direction that I will absolutely be calling him in the future for our repair needs. Thanks for the help, Dean! Awesome customer service.
I decided I could change some outlets by myself. I wanted a prettier look. Turned out it was not a task for me.
Dean changed 3 outlets in my bedroom plus the light switch. I appreciate his help! He came over while the street still had some ice.
I am very thankful. In my opinion, he is a bit pricey. . Therefore, I found someone else to change the rest of the outlets/light switches in my apartment for less $.
We had a faucet leak that flooded the cabinet under the sink in the kitchen. Dean was prompt to respond. He fixed the issue following Covid guidelines and at a very reasonable price. I plan to go to him again if we have another issue -- which I hope I don't :)
Jeanette M.
03/12/2021 12:00:00 SA
Dean was able to fix an original light fixture in a 1950s house and he quickly got a slow faucet running normally again. He communicated clearly and even made an extra phone call to let me know he might be late since he was hunting down a part. He was friendly and professional. We will likely be hiring him again when needed.
I contacted Dean at 7 pm today (Friday). I had just moved into our new home and while I was washing the dishes, I noticed water under the sink!
Dean had helped me before - quickly fixing a badly installed garbage disposal. He was wonderful then and he was amazing now!
Dean told me to call him. He asked me if I had a pull out faucet and diagnosed the problem right away. He told me to tighten the connection right below the faucet. It was very loose! That seemed to have done the trick!
Dean is so knowledgeable that even a novice homeowner like me can do as he instructed.
Dean - thank you for being so generous with your time and expertise! You've got a customer for life.
Annie K.
03/04/2020 12:00:00 SA
Dean will be our go to for all home repairs in the future! He is the best. Very responsive, knowledgeable, and helpful. Highly recommend!
Nikki L.
01/04/2020 12:00:00 SA
The light in our main bedroom went out and we have been in the dark (literally) for months. We finally decided to bite the bullet and called an electrician. Dean arrived on time and my husband said he was helpful knowledgeable and professional. It made a potentially stressful situation much more manageable. Very helpful- definitely recommend!
I've called Dean twice in the past few months for minor electrical jobs. Each time, he responded quickly to my call, gave me an accurate estimate ahead of time, and was there within a day. His work has held up, and I would definitely call him again for an electrical issue.
Teresa R.
07/02/2019 12:00:00 SA
I just had another interaction with Dean, as my garbage disposal was acting up, and when I investigated that (in my own un-handy way), I found a bunch of water under my sink as well. Lucky me: I got to combine two issues in one service call!
Exactly as before, Dean was communicative, kind, tidy, honest, and fair. I've said it once and I'll say it again: if you want to save money, buy your own stuff from a big-box store and watch a YouTube tutorial. If you want peace of mind that a quality job will be done with quality parts, Dean's your man.
Also, my normally scared cat came out to say hello to him, so I think she knows he's good people, too. ;-)
Thanks, Dean!
Susan H.
07/12/2021 12:00:00 SA
Dean did both electrical and plumbing jobs for us. He did an excellent job with both. The sink for which we hired Dean to replace a broken faucet required more repairs than what we had originally thought but Dean explained what was needed and was able to do the extra work right away. His pricing is fair, with high value for the quality of his work. We would not hesitate to use Dean again.
Michael C.
01/09/2018 12:00:00 SA
Dean was super responsive and offered to talk through my issue with my circuit breaker even though he was already booked out pretty far. He was very honest and passed on my business because he didn't have the right equipment for my specific lighting needs, and didn't want me to have to pay double for a second repair person to come out. He then proceeded to offer recommendations for others who might be able to help. How nice is that? I hope to use his services in the future. Thanks again Dean!
Dean is very responsive and professional. I had a socket that stopped working. Dean quickly identified the root cause and fixed it for me. I would definitely look for Dean again for other home repair issues in the future.
Danny S.
02/04/2018 12:00:00 SA
If he can't fix it, he doesn't get paid. What more guarantee do you need than that??
Dean came out on a Saturday night to fix issues with a couple of breakers and outlet. He probably could have came in, switched out the breaker and outlet, and be done in 15-20 minutes, and it would have been fine. But, he took the extra time to diagnose the issue and pinpoint the problem. He was probably here for a couple of hours in total. I even got to help him a little and learn a few things. He definitely knows his stuff and was very patient in explaining everything to me.
Definitely will be calling him again if I need any electrical work done OR to fix one of my future f*&% ups, hehe.
I'm very late to post this but had to get this done because Dean was absolutely fantastic. He replaced our garbage disposal within 24 hours. He was professional, had everything required to get the job done, did it quickly, and explained everything in detail as he was working which I really appreciated. I did my homework when picking a plumber and he also offered a great deal. I trust him completely and will use Dean for all future plumbing needs. Attached is a before and after picture. Great work and thank you Dean!
Dean is a stud. He quickly handled my issues, was prompt, professional and knew his stuff. He came prepared w/ the parts needed to fix the job quickly.
This one is a no brainer, I'll be using him whenever i have plumbing or electrical issues in the future.
I have had a correspondence with Dean before the water heater work today. He has a wealth of knowledge and is willing to share it. If you are asking something outside of his capacity, he'll give you a referral. And this was over the phone last time.
This time, he was the guy for the iob I had. He was to pick, purchase, deliver, and install a new water heater after my old one died. Finally I met him in person and he was still as nice as over the phone.
I'll highly recommend him!!!
FYI, he is an old school guy who takes cash or check. No credit card.
I highly recommend using Dean's Home Repair. Dean's response time for a quote on Yelp was very fast. More importantly, Dean himself handles the specifics over the phone. His communication was very friendly and professional. Once he arrived to repair the heater in our apt. he was quickly able to assess and fix the problem. Knowledgable, friendly, great communication and high quality work, what else could you ask for. If you need repairs go with Dean!
John E.
07/06/2017 12:00:00 SA
Neutral review here for Dean. Nice guy on the phone and gave me some tips to self troubleshoot my problem.
Here is the rub- Minimum service call is $250 for 1 hour. Then his rate is $40 per 15 minutes after the initial hour which seems very expensive to me. He said if it takes several days to fix the problem, it could cost me thousands to fix one 1 GFCI outlet. He could be the best electrician on earth, But $160 per hour doesn't seem reasonable to me. It would seem like a more fair approach would be to drop the rate a little after 8 hours or something. Union electricians don't even make $160 per hour. But hey, if he can get it, he probably doesn't need to work for me.
Dave- I appreciate your comments, but $160 an hour is highway robbery. Period. If you helped me for free, why doesn't my outlet work? Telling a guy it's probably a bad wire and to replace is isn't such great advice.
John H.
06/08/2019 12:00:00 SA
Dean is an incredibly rude individual. I called to ask him for some prompt electrical work because I'm moving out of my apartment, and he cut me off several times to correct my terminology and insist that it be called emergency work (even though there wasn't anything emergent about it). I refused to work with him. He might be good at what he does, but how you treat your customers is still important in this world.
Don R.
01/10/2019 12:00:00 SA
Dean is good people.
I worked with an electrical contractor and had many encounters with Dean, you can't go wrong here.
Fair, easy to work with.
Dean is your guy
Dean is great to work with. Very respectful and takes Covid procedures seriously. He is a professional and not only did the job under budget but also left me with some knowledge. He only takes cash or check.
His phone response didn't make sense to me. He said he did only emergency work. As such his ad is very misleading. He also said he responded to me via Yelp. If he did, couldn't find it.
The job entailed changing out a bath fan and checking breakers to see amps and upgrade the lower amp breakers. I had sent him pictures of the panel, apparently he ignored it.
Pascale C.
04/05/2021 12:00:00 SA
Dean was fantastic! He helped us replace an ancient water heater, making space in his schedule to ensure that our cold showers quickly came to an end. He walked us through the whole process, giving us helpful tips and things to watch out for. He was also a joy to work with, entertaining our silly questions and was just overall a nice and funny guy. Everything was very Covid compliant and felt really safe. He wore a mask and was very punctual. We'll definitely be working with Dean again in the future! Thanks Dean!!
Dean. Is. The. MAN!!! Our garbage disposal was rusted out worse than the Titanic (see photos) and he replaced it with a shiny new one! He was very responsive over the phone and was in and out in less than an hour. Working with Dean was a very smooth experience. Super nice and personable guy, and I could not recommend him enough!
Wujun W.
01/08/2020 12:00:00 SA
I hired Dean many times for the electrical and plumbing issue, every time he can fix the issue quickly. Recently my tenant reported the oven was off, so I called Dean, Dean immediately called my tenant and figured out the problem was city power issue, my tenant called the city, and then the power was restored, and Dean didn't charge me, this is the most efficient way to solve the problem.
Dean provides excellent customer service and communication, Dean himself handles the specifics over the phone. His communication was very friendly and professional.
I actually had worked with other electricians and after working with Dean, I will always work with Dean and I will never go to another electric company.
I called Dean on a Saturday morning and he arrived at my doorstep about 20 minutes later. He fixed the problem in ten minutes. Super efficient and knowledgeable. Nice guy. I'd hire him again.
He specializes in emergency service calls. If it's a weekend or after hours, call Dean.
Dean came to my address in time and ready to work. Took care of the job promptly and cleaned up after the job too. I was really pleased with his work and professionalism. I will use this business again .
In less than 24 hours after sending the first yelp message Dean had already fixed our leaking pipe problem. After sending him a couple of pictures he was able to provide an accurate estimate for his services. He show up on time and did an excellent job.
I called Dean about a stopped bathtub and he showed up within 24 hours to take a look. He did warn me on the phone that my old house might mean exceptionally old plumbing - something that's outside his purview - and unfortunately that turned out to be the case.
However, after carefully explaining the issue in detail he recommended another well-reviewed company that could help sort things out. I found Dean to be very personable and genuine, and will definitely be reaching out in the future for help when I need it. Thanks Dean!
Dean is great! Totally COVID compliant, which made me feel safe, since I'm in a 'vulnerable population'. This is the second time Dean has done work for me and I'll always turn to him for help. He's honest, responds quickly (answers his own phone!) and knows what he's doing.
Mike C.
02/08/2019 12:00:00 SA
Dean was literally a life saver - he was the only one of probably 10+ electricians I spoke with who was willing to make time to come out in the snowstorm and help us figure out why power wasn't getting to the tankless hot water heater on our newly purchased home. He responded right away, asked me relevant questions over the phone to get an accurate idea of what was going on, and then arrived within 15 minutes of our call. He ran thorough diagnostics and was able to identify and fix the problem. Amazingly, he ONLY accepts payment if he is able to fix the issue - something unheard of among electricians who typically charge for the visit plus an hourly rate. He was even kind enough to tend to a separate, nonemergent issue which he patiently addressed and fixed.
Literally can't imagine a more dependable person, as all other electricians / companies told me their first available appointment was days away, and in the meantime we had a home with no hot water in the coldest days of the year! Thanks to Dean we now have hot water again and our kids are happy after a bath instead of shivering cold. Will definitely use his services again if in need of an electrician and highly recommend him to anyone else.
Dean does emergency plumbing and electrical repairs, and that's it--no projects or long-term work. We really wanted a baseboard heater removed right away. I had called nearly 20 electricians, only to find multi-week wait times, Dean was able to come to our house in a couple of hours, and he was in and done in 30 minutes.
He kept me posted on his arrival time, and asked detailed questions to make sure he understood the project, so I felt confident I knew when he would show and what he was going to do. Definitely saving Dean's contact info!
Dean is THE BEST OF THE BEST ! We have worked with other electricians and Dean was by far the best ! He was super Covid compliant, always felt safe and his price was incredibly reasonable. Thank you Dean !
Sarah A.
11/01/2019 12:00:00 SA
Our garbage disposal and sink were leaking so my landlord contacted Dean to install a new disposal. He completed the jobs quickly and gave me a few tips on proper sink/drain care. He was so kind and professional! I would recommend him to anyone.
Dean was beyond great!! He was able to come out the same day because he focuses on fixes which was fantastic. This was essential since the circuit (see photo) that was malfunctioning goes to the hot water heater. Many other electricians wanted to charge me an overtime fee and couldn't get out here until next week at the earliest which wouldn't have worked. Dean was great to talk to and fixed everything really quickly. He was upfront about costs and enthusiastic about getting things done. I would recommend him to anyone needing help and will definitely call him in the future.
Seriously fast service and even quicker diagnosis time! I called Dean on Thursday morning who offered to come out that afternoon; I couldn't make it that quickly so we scheduled for the following Monday. He showed up on time and called ahead with his ETA. Fantastic! Dean got right to work looking at our electrical concern which turned out to be a bad breaker and a tripped GFCI outlet.
Five stars for Fast and Friendly service. I would recommend Dean to all my Real Estate Clients who need an emergency diagnosis or repair; the Electrician we called was scheduling about three weeks out. I thought I was calling a Handy Man but learned that Dean is a licensed Plumber and Electrician. He knows his stuff. Thank you Dean!
What an excellent human being. Dean helped me fix an electrical issue when he didn't need to. He could have come and charged me and didn't. (He doesn't work for free-but you get the idea). He walked me through what to look for and what to do. This is EXACTLY who you want working with you on your projects because here is an honest man who has pride in what he does. Thank you sir! Huzzzah!
I really hesitate to write a good review here ...because I don't want to have to share him.
But I am impressed. He deserves his five star rating on Yelp.
Normally I am so wary of hiring a new electrician or plumber because, like most people, I've been overcharged by underperforming, underwhelming contractors. But I found myself in urgent need of an electrician to repair my electrical panel before I left town with temps in the teens and my furnace tripping the breakers leaving my house unheated.
I contacted ten electricians for a bid. After two days, only five companies even responded to my request for an appointment. Of those who did contact me, most took the opportunity to upsell the service with estimates coming in over $3000.
But the SAME day I contacted him, Dean phoned me (even though it was after business hours - which I appreciated since my need didn't end at 5pm), and told me he could be out the next afternoon. And he was. And he very honestly told me I simply needed to replace a couple tired breakers - not the whole panel. And he did.
He arrived early, and he came prepared with the correct parts to complete the job. (And he didn't install generic parts, but installed the correct breakers for the box we have.) He worked efficiently and then submitted his written invoice for exactly what he quoted me on the phone.
Everyone needs a reliable, ethical contractor for those home-critical services like electrical and plumbing. You need to have a guy you know will tell you exactly - and only - what you need, do what he says he's going to do, and charge what he says he is going to charge. And this is him. I am very grateful that 24hrs after putting out a request for a bid, the problem was more than bid out, it was SOLVED.
But now that I've shared this with you, let's just keep it between you and me... I'm not good at sharing when I find contractors this great. :)
Dean is extremely trust worthy and I highly recommend hiring him. There's a reason why he has high ratings. We had as circuit breaker issue and he was able to pinpoint exactly what we needed to do.
Taylor C.
01/06/2020 12:00:00 SA
We had a situation with our light switch and electrical panel and Dean answered his phone right away, came on time even though his day was packed and made it happen for us! He was so kind and friendly and we were so appreciative of him for helping us, thank you Dean!
The reviews definitely are the truth when it comes to evaluating such a quality individual. Dean called me within a couple of hours sending my request on yelp. After giving him a rundown on my situation he was able to give me a hunch as to what he thought the problem was for my rental.
He was honest in telling me where he specialized in for plumbing and electrician background and referred me to someone who could get the job done. Definitely appreciate his help and look forward to calling him again without hesitation when I have an issue.
Eric J.
05/02/2019 12:00:00 SA
Great service and fixed a long standing issue with our dishwasher plumbing. Prompt in returning calls and appointment.
Love C.
02/03/2019 12:00:00 SA
Dean came over on a weekend, at night, to fix a sudden electrical problem that resulted in no heat or light in our place. He was upfront about the cost, what he would deliver, and when he would be here. We really appreciated his fast, skillful, and friendly service. I hope we don't need him for an emergency again, but if we do I'll call right away. Thanks again, Dean!
Sophie M.
06/02/2016 12:00:00 SA
My garbage disposal wouldn't turn on. I tried a few things, asked the neighbor who gave me some tips - no dice.
Found Dean on Yelp. Very pleasant when I called to make an appt. He told me hiis rates and then gave me a range of how much the repair would be, so there'd be no surprises. He was EXACTLY on time. It took him 2 seconds to fix my garbage disposal. He then explained how he fixed it (we both crawled under my sink while he pointed stuff out), gave me a run on why it wasn't working (I had grease build up that seized the motor), and then gave me a hex-key looking thing for when it acts up again so I wouldn't need to call him. How awesome is that?
Highly recommend and would definitely use him again.
Dean is very nice and experienced. I contacted him to get help fixing our leaking water heater. He reached back to me very promptly and helped us diagnose the issue via phone. We followed his advice and were able to fix the root cause ourselves. I would highly recommend him!
Carl L.
05/05/2017 12:00:00 SA
I used Dean's Home Repair when my home was experiencing electrical problem.
While ~10 other electricians were all booked out for days, Dean was able to fight through traffic & come help on a late Friday afternoon. When he was running late due to downtown traffic, he called & updated me on his ETA.
He was spot on in quickly diagnosing the problem to be a Seattle City Light issue (one of the 2 incoming city power lines had substantially weakened voltage). Since he doesn't charge you unless he finds & repairs the issue, he declined to charge me anything. I gave him a big tip anyway.
I can't vouch for his competencies on major electrical work, but he'll definitely get my first call for electrical (& probably plumbing) repairs next time. He is responsive, up front on costs, & friendly.
Had a goof ball moment on my side but Dean came to save the day. I had a GFCI outlet that went bad, and I didnt install the wire correctly and it ended not working. I am a newb at this and was afraid the house might be burn down. I called on Friday night and he came on Monday since it wasnt that crazy emergency and avoid me paying extra $500. He got here on Monday and took care of the issue in less than 15 mins. I will def use him again if there is emergency work.
John L.
02/02/2017 12:00:00 SA
I had a leaking kitchen sink this morning and placed a service call with Dean. He called me back within a minute and actually asked me a few questions to guide me where my problem was. (It as a loose hose on the pullout faucet) Wow, such an honest professional.
I will definitely be call Dean if I ever have a plumbing problem in the future. Thanks Dean.
Dean was absolutely amazing!! I had plumbing issues with my kitchen sink. The faucet had gone bad which caused a major leak. I was very happy I got the urgent help from him under the Covid-19 situation. He was very careful in adhering to all COVID precautions. He wore a mask and finished the work very quickly. He also gave me very helpful tricks and tips that would help us out in the future. I called tons of plumbing places, Dean was the only one who gave me an honest quote over the phone. All the other places were charging $100 just for consultation! Highly recommend him. He is very responsive, fast and informative.
Mark S.
11/01/2019 12:00:00 SA
Dean is great! We had an issue with our heating: our thermostat shorted out and melted the wires. We requested a quote through Yelp and Dean responded quickly. We made an appointment at a time that worked for us a couple days later and Dean showed up at the scheduled time and efficiently performed the repair, answering the questions we had along the way. The job came in at the quoted price and now everything works great. We'll definitely be calling Dean again when we have electrical or plumbing issues.
Misty N.
02/02/2019 12:00:00 SA
Extremely pleased with Dean and his assistant's work to replace an aging hot water heater and expansion tank in my condo hall closet. Received a phone call with in 10 minutes of requesting a quote through Yelp. Upon taking pictures of hot water tank to email Dean discovered lines in and out had slow leaks that had accumulated in the overflow pan. Dean had a reasonable quote for a premium product and expert installation within minutes of understanding the situation. He arrived the next morning, 12-hours from original discussion, with the new hot water tank and expansion tank plus everything necessary fix the leak (which thankfully was just tightening nuts). Even got some tips for self installation of new toilet as an appreciated bonus. Highly recommended.
Had a breaker trip when I turned a light on. I don't touch electrical work so I phoned Dean as he was well reviewed and located very close to his location. He diagnosed it as a bad breaker over the phone, then came and fixed it under 30 minutes. I also inquired as to what type of project replacing a recessed light with a hang down and he was very through and knowledgeable. Clear explanations and efficient work.
Christine F.
08/11/2020 12:00:00 SA
I highly recommend Dean's Home Repair. I have called twice for separate issues in the past year. Both times I got an immediate response and had the problem resolved very quickly after. The first time the issue was with my garbage disposal. There turned out to be an associated electrical problem and he was able to take care of everything then and there. The second time was the water heater and again he very quickly and effectively fixed it the problem for a very reasonable price. Dean clearly cares about his work. He has a wide range of skills, and he is just a pleasure to work with. Dean is the person I will always call for any home repair work.
Dean was really prompt in his response and fixed my damaged outlet issue in 30 minutes. He told me over the phone what the price would be about and it was just that. It was less than a 24 hour turn around from the start of my request. I'm glad I followed yelp reviews and used Dean for my electrical issues. It was quick and painless.
Thank you Dean!
Sarah Y.
05/05/2020 12:00:00 SA
Dean did an awesome job helping with installing the new water faucet in the kitchen. He also followed up on it on the same day evening. I was very happy I got the urgent help from him under the Covid-19 situation. Thank you Dean!
I was in need of help with a clogged bathroom sink...called Dean and he was the best! Came out exactly as promised, was knowledgeable, honest, and reasonable. He also cleared my dishwasher airgap line and replaced a shower head. He's a very friendly guy and was also very nice to our two dogs. I'll be calling him again when I need a home repair.
Amy M.
07/11/2020 12:00:00 SA
Dean is very helpful and was clearly the most knowledgeable and capable of the companies I called when my water heater failed. He was able to get me hot water again the same day! I will be using him again for sure.
Dean answered as soon as I called and worked with my schedule to find a time to set up an appointment. Electrical issue totally resolved. Does not charge unless he fixes the problem. Overall great experience.
Dean was so nice to come by the same day that I called him. Even though he had other customers that afternoon, he made the time to stop by our house. He was very careful to check all the outlets that were not working and wound up changing out our circuit breaker. Dean is very knowledgeable and makes every effort to explain what he is doing and why.
I would definitely recommend Dean. He is a great guy and does excellent work.
Thank you Dean for being so kind and generous with your time.
Dean is a great guy. Very responsible and professional. He fixed my disposal within 10mins. Highly recommend !
Called Dean for a quote and he called back soon. He listened to my issue, provided a few suggestions, and then let me know that he would not be the ideal person for my issue. He provided a recommendation for someone else if his home solution options didn't work out for me. Great experience.
We had Dean out to fix and replace some outlets causing us trouble. He was super friendly, on-time, found the problem quickly and solved it quickly and is super knowledge and great and explaining the cause and fix.
Jessica H.
06/09/2020 12:00:00 SA
Our garbage disposal was making horrible noises. Dean came over the same morning I called and was able to fix it, and was super friendly. 100% Recommend.
Bathroom outlet stopped working, requested a quote here on fixing the issue. The owner called me and explained they don't have availability right now but told me some troubleshooting steps which are very helpful for another electrician to fix the issue.
Mathieu L.
11/10/2017 12:00:00 SA
We had a leak in our garbage disposal and decided on Dean due to many positive reviews on Yelp. We called him on a Thursday and he came out the following morning. He did a great job with replacing our disposal and he was efficient! I highly recommend him.
Dean did not do any work for me, but here is what he did do.
I emailed him to see if he could help me with installing a new electrical outlet outdoors. He replied via email a few minutes later letting me know this was not they type of work he could do for me but he had multiple recommendations for other electrical contractors.
Dean took the time to guide me even though it resulted in no income for him. That is excellent business practice. Thanks Dean!
Raymond V.
05/01/2020 12:00:00 SA
I can't say enough good things about Dean. He responded immediately. He fixed an electrical problem I have been dealing with since 2012. If I could give ten stars I would. So easy to deal with. Great!!
Jason V.
08/07/2018 12:00:00 SA
Super prompt, no-nonsense and knowledgeable. We had Dean come over to replace a leaky garbage disposal. He diagnosed the problem immediately, quoted us a price for a proper replacement and was at our home less than 24 hours later. While here, he noticed two other small leaks/issues with our sink / dish washer drainage setup and fixed both problems. Would definitely call him again... heck, he even loved that our puppy was trying to help him out the whole time.
Smart guy. Very kind and very knowledgeable.
He helped us check the water heater(we did some 'fix' on our own and caused more problems T T), and discovered more problems, which required a heating specialist. He helped us figure out the next step, and gave us good advices. The best thing is that he didn't charge us ANYTHING!
Dean took time out of his day (5pm on a Friday no less!) to listen to my problem. Rather than charge me a bunch to come out and fix my dead outlet, he told me how to do it myself. Doesn't get any easier or honest than that!
David D.
12/01/2018 12:00:00 SA
The power in our apartment went out on a Saturday night and Dean helped us get back up and running in no time. He was super courteous and friendly.
Melanie C.
07/05/2017 12:00:00 SA
The Nordstrom service of electricians. I called Dean today for some help with an electrical mishap we created when trying to wire a light fixture over the holiday. Dean was Johnny on the spot to meet me in under an hour (without a rush fee)! He's clearly in demand but treats his clients with white glove customer service (something so lacking in the market today). I highly recommend Dean as he knows what he's doing and he cares about his service level. Thank you again Dean!
Dean's the man! My wife and I just bought a little house in Bitterlake and after 3 days the hot water heater already broke. Dean came over after hours to diagnose the problem -- a bad heating element on a cheap Lowe's Heater about ready to die. He patched it up to limp through a few more days until we had for him to return to install a brand-new one. Dean is a true pro -- he knows his stuff, works fast, easy to deal with, and is a great guy to boot! Thanks Dean!
I would highly recommend Dean for any job. I needed to get water heater replaced in one of my rentals and called him yesterday and within a day the job was completed to my utmost satisfaction. He was super responsive, courteous and spent good amount of time walking me through the process. During the heater install there were some glitches with how my water heater was set up and he worked through that without any additional charges.
He is also very clear on tasks that he can do vs. tasks he wont do so if he commits to doing something rest assured he will do a great job or tell you that is outside the scope of his expertise.
Thank you Dean for a job well done.....
Dean is the best! He explains everything in such precise language it was easy to understand what the problem with was. We will be calling him again in the future if any other electrical issues arise.
Julie R.
02/06/2018 12:00:00 SA
Highest recommendation for Dean! Our electricity went out in a quadrant spanning floors of this very old house, which called for prompt attention. After many calls to various electricians, leaving voicemails, hearing from one company that they could come out in late March (today is Feb 6th), I found Dean's listing, gave him a call, and he actually answered. I explained the problem, he let me know his fee on the phone and was able to get to my house the same day. This is a large house with pretty complex and old (creative) wiring and two breaker boxes. Dean was able to find the problem outlet through some thorough and tenacious troubleshooting. He quickly fixed the outlet, replaced with high-quality hospital grade outlet and we're back in action. Also, he taught me a bit about electricity.
AND, he noticed another light didn't work when he was in the basement and fixed that one too for no extra charge! So happy about that - the light has not been working for several years. He switched out the fixture (that was 1928 original).
It's not often one has a great experience dealing with an electrical issue, and Dean's calm and expert presence saved the day. I'll definitely call Dean for any future house needs and happy to be able to recommend him to others.
Dean came to my house within a few hours of calling and was upfront about costs before arriving (very appreciated!). Since it was normal operating hours, the price was $250 base fee+ parts. He helped me figure out why one of my bedroom's power went out- traced it to a faulty outlet in another room. He also re-wired another outlet that had reverse polarity. Dean was polite, kind, helpful, and efficient. Explained what he was doing and why. Total cost was very reasonable and didn't add on an emergency fee like other local electrical shops quoted me. I'd call up Dean again in a heartbeat and certainly recommend his services to others.
We recently had Dean out to fix a problem with electrical outlets in our kitchen. He arrived on time and quickly diagnosed the cause (undersized and blown out GFCI and associated burned wiring). He repaired the wiring and replaced the GFCI with a larger unit. All good now ;)
Dean was very friendly and professional. We'll definitely look him up again in the future if the need arises.
Stand up guy who does great work at a fair price. And he knows his stuff. Plumbing or electrical works. He gets stuff done so much faster then the bigger companies, and at top quality.
I hired Dean to repair a faulty water heater. He did an extremely thorough and professional job. He took the time to carefully explain the problem, and fixed it very quickly. He was honest and straightforward on what was actually needed to rectify the problem at hand, and did not try to sell me additional hardware or services I didn't need. I very highly recommend him!
Auzdon A.
08/12/2018 12:00:00 SA
Dean is the most honest and transparent home repair professional I've worked with. He provides fair and straightforward pricing that is backed by quality work. I highly recommend him for your home repair needs.
Amazing work. Called him at 4:30pm Thursday for a water heater replacement and he was at my condo at 11am the next day. The water heater didn't fit on the first try (I didn't provide measurements so he was eyeballing it based on photos) so he went back to the warehouse, swapped it out with a shorter model, came back and finished the job without any additional charges or hassle.
On top of all that, he spent time with me explaining all the important areas of a water heater, what to do if something bad happens, etc.
I got lower bids for this job, but they had inferior water heaters (he installed a professional line Rheem tank) and less experience. A water heater failure can be catastrophic. I'm glad I got it done right.
K K.
01/04/2017 12:00:00 SA
Dean came out the day after we called. He is a super nice guy, and equally knowledgable in all things-electric. He diagnosed our problem, and fixed it promptly with parts he had on him. I would definitely call him again, and again! 5 Stars all the way!
Megan R.
03/01/2017 12:00:00 SA
Dean was great! I had a problem with my breaker tripping very frequently (about 10-15 mins) during after hours and he came right away (10 mins!) and was replaced in no time. It's only been an hour after he left but everything is going great so far! Dean was very helpful and polite as well, which I always appreciate. I would refer him to anyone and return as a customer if I ever need help again.
Super helpful and friendly. I had a very simple electrical problem. Upon describing it to Dean he never even came out; just talked through my problem and solved it for me over the phone for free.
Great service; will call next time I have an issue!
Colin Y.
06/10/2018 12:00:00 SA
This is the second time I've called Dean for help with electrical issues in our kitchen. The first time he came out on a Sunday and helped discover that one of the GFCIs in our kitchen was wired improperly and had shorted out the rest of the outlets down the chain. He was able to identify and resolve the issue in about an hour and was great at showing us where the issue was and how he was resolving it.
Just today I called him because we had some problems with the timer on our old electrical range. He took the time to explain that the person to call would be an appliance technician but also went on to assuage some fears that I had in regards to the safety questions I had surrounding the unit. He could have easily told me: sorry this isn't my area of expertise but he took the time to spend a couple extra minutes on the phone with me to point me in the right direction. Great guy and will definitely be keeping him in mind for any future repairs we might need around the house.
Dean responded quickly, was professional and courteous, addressed and fixed the problem, all for an honest and upfront price. Satisfied customer here.
Ijeoma O.
08/06/2017 12:00:00 SA
Dean showed up right away to fix a sparking outlet. He's up front with pricing from the beginning, no surprises. He works quickly, but he was friendly and informative - even gave me references for other work I'm hoping to get done around the house
Very professional and explain a lot for me so that I can understand why we need to do something like that. Come to my house on Saturday and replace water heater at the same day！Thanks a lot！
Kate S.
04/07/2017 12:00:00 SA
Dean was the only plumber I called that not only answered his phone but could see us today. He communicated quickly and efficiently, was EARLY and called in advance to let me know ETA. His fixed our garbage disposal and charged exactly what he told me up front.
The best handyman i never hired!!! By that I mean that he came to diagnose my toilet problem, but since he didn't feel he could best solve it because of my unique home and situation, he didn't charge me anything, and referred me to Roto Rooter, armed with sufficient diagnostic information to keep the technician from RR from taking me down a rabbit hole of charges for things i didn't need.
The tech from RR tried his best to ignore my information, disparage Dean's findings, and tried his best to sell me other services that i knew i didn't need. I forced the RR tech to do the same tests that Dean did, and finally the RR tech had to admit that Dean was right. And on top of it i was able to bargain the RR price down because i was knowledgeable enough, because of Dean.
Thanks Dean for giving me the information i needed to deal with the Roto Rooter guy effectively, which saved me a ton of money... i hope i never have to hire them again!!!
Will definitely hire Dean as soon as i need some work done that he is willing to take on!
Ari K.
06/08/2017 12:00:00 SA
It's been a while since I've written a Yelp review, but I feel obligated to say something nice about Dean. I called him to fix a sparking and crackling outlet. Not only did he get there the same day and fix the problem, he noticed a faulty switch and repaired it at no charge because he said that I was within the minimum charge time-frame still. He cares deeply about providing honest and quality work, and I know that he would never charge someone for unnecessary labor.
Dean's service was great! Punctual, fair on pricing and very friendly. I will definitely be calling him again.
He helped me trouble shoot over the phone then gave me an exact bid. Came to repair a bad GFCI box and charged exactly what he told me upfront. Honest quality work. I'll go back to Dean again. He even recommended someone to fix my jacuzzi bath which needed repair. I had a hard time finding someone and Dean put me in touch with another great company without having any financial steak in the game. Can't say enough good things about Dean.
YinTat L.
01/02/2020 12:00:00 SA
He is patient and responsive. I am very grateful for this and will definitely use this business again.
B P.
09/01/2019 12:00:00 SA
This guy is a great....funny thing is I have never hired him. I have called Dean twice in the last year needing something I would have considered urgent while I was heading out of town. Funny thing is both times he guided me to a resolution over the phone.
Faith M.
12/10/2016 12:00:00 SA
Needed an electrician stat. After reviewing options on Yelp, and reading the reviews on Dean - I decided to give him a call. He was here within two hours of my call and able to diagnose the issue quickly and perform the necessary repairs in a timely manner. Dean is the man!
Kevin C.
04/05/2017 12:00:00 SA
Showed up and did a good job, for the price he quoted. What else can you ask for. Courteous, skilled and quick. I will use him again and would recommend him to friends
Dean was very knowledgeable, quick, efficient, and affordable. Just the right guy for the job.
Dean solved our electrical problem in minutes. Outstanding work and a really nice guy to work with. Highly recommended.
I called Dean because my outdoor lighting had gone out. Before coming onsite, Dean walked me through how to troubleshoot the problem. I was able to fix it myself. The first electrician I called was going to charge me $249 to even diagnose the problem. I was impressed by his ethics and I will go out of my way to recommend Dean to anyone who needs an electrician. Thank you Dean!
Dean came on short notice, a few days before Christmas. He explained over the phone how he works so as to avoid any surprises. He showed up promptly as scheduled (despite me giving him the wrong address -- duh!).
He tested and evaluated the wiring problem. Unfortunately, it was beyond the scope of his services (I live in a pre-60's building w a funky layout). He didn't charge me for the inspection/consult because, in his words, he didn't fix the problem.
Considering how flaky and arrogant electricians can be, that's a very impressive guarantee!
Bottom line. If he can fix it, he will. If he can't, he won't and he'll tell you upfront.
Sammy W.
07/10/2017 12:00:00 SA
Have an emergency? Need repairs done right away? Dean is outstanding. He is so responsive and helpful. He genuinely wants to help you solve a problem. He will try to help you solve an issue on the phone (which he doesn't get paid for) and I am forever grateful for his patience and kindness. I have worked with a lot of different handy mans, plumbers, contractors, electricians, etc with multiple home ownerships (moving) and repairs. Dean is at the top of the list on helpfulness and responsiveness. If you are looking for top notch service, make sure to reach out to Dean. If he can't help you, he lets you know right away. He even takes the time to offer suggestions. Thank you Dean Worthy!
I called Dean at 8pm and he was at my house the next day to replace my garbage disposal. He is professional, punctual and customer service oriented. Rates were fair and all his work was accurately estimated. There were no gotchas or unexpected costs.
The wonderful reviews about his man are 100% true. At 6 am this morning (Saturday) I called Dean for help. What an awesome fellow! He took my call with a wonderfully cheerful attitude. He asked me to take some photos of my dead water heater and to email them to him right away. A short while later he called back as he had not yet received them - we were still busy taking them - but what fantastic support! He then spent half of hour talking to me about the unique challenges of my water heater installation and explained that due to the complexity it would be best if I he refer me elsewhere. He kindly gave me the names of other companies and answered all my questions. Customer service like this is so rare. I truly felt like Dean was a friend looking out for me and my best interests. When I next need regular plumbing services there is only one person I'm going to call. Thanks Dean!
Pam H.
06/08/2019 12:00:00 SA
Dean is awesome. Very responsive and polite. He told me my leaky washer connection did not need a plumber & what needed to be done. Saved me hundreds of dollars. A true honest and caring person. Thank you Dean!
Great fast and reliable service. Room lost power and called him. One hour latet he arrived and figured out the problem in 5 minutes. Fixed in ten. Was out in twenty. Phenomenal service.
My husband and I are pretty DIY home savvy. Dean was able to diagnose, troubleshoot, and give us some quick solutions right over the phone. Because he was so helpful and kind, we will be looking to use his service in the future for a larger project.
Dean is a great guy and helped me when the circuit breaker for my condo was tripped. Fair, easy to work with and follows up. Give him a call with whatever is broken and you'll understand what I mean.
My wife and I needed an outlet changed in our master bathroom. The plastic nature of the box and the fact that the hole into which the outlet cover screwed was broken made the fix more difficult than anything I could possibly handle. Dean arrived shortly after my call and was able to fix the issue with a creative solution. We're delighted with the work that Dean performed and with his pleasant demeanor. We highly recommend Dean to anyone with electrical issues similar to ours. Thanks, Dean.
What a gem! I've had on and off electrical troubles with my outlets in my mixed up home (remodeled/added on different times) for years and many electricians have come and gone who charged service calls and solved nothing. Today, I found Dean and his reviews here on yelp and it sounded like he could handle my current issue. He answered the phone himself immediately when I called (Monday morning), by 2:15 he was out here on the Eastside from Seattle, by 3:00 he was done and had my lights and outlets operational. Dean guaranteed a fix with his service call or else I wouldn't be charged. Happy to pay when there is an actual solution. Wish the other electricians I paid before with less productive results could figure things out. So nice to have a competent person actually fix the problem. Sounded by his phone ringing while he was here, that he is a busy person, yet he came through for me as scheduled and gave a call too at the time he was on his way over. Work done neatly - no mess left. He replaced a failed GFCI that I didn't know could fail, I thought they were supposed to trip and protect against a problem, but I guess not when they fail themselves!
I contacted Dean through Yelp to get help with a bathroom GFCI that was tripping frequently. He responded promptly and offered to come out same day.
This is a stark contrast compared to other electricians talking about we're scheduling into October. Who wants an contractor that can't even respond within a month? Probably no one.
Mei F.
04/03/2018 12:00:00 SA
Dean is, by far, one of the most honest and cool people I've spoken with since I bought my first home. He talked me out of expensive work I didn't need-- he really knows his stuff and takes the time to make the world a better place by sharing his wealth of knowledge.
Nicole C.
12/01/2016 12:00:00 SA
Called for a service that he doesn't do and was nice enough to take the time to direct me to someone who could!
Cam Z.
04/08/2019 12:00:00 SA
Dean replaced my dead hot-water heater a week ago and did a great job. He also did a great job communicating thoroughly beforehand about the job. And there was no funny business on the pricing: What he quoted was what he charged, even after the job proved to be more involved than anticipated. He was prompt, knowledgable, professional, and courteous, and I would highly recommend him to anyone. Thanks again, Dean!
Dean came out and replaced my hot water heater. He was fast and highly ethical. He bid the job by photo and stuck by this price, even though there were additional issues. He came out quickly and did a great job! He even liked my big dogs. I will definitely call again.
Megan K.
12/06/2015 12:00:00 SA
Could not recommend Dean any higher. I got myself into a mess on Sunday and ended up leaving my living room and dining room without light or heat. As the sun started to go down, I reached out for help. On a Sunday, Dean picked up the phone and talked in detail about my issue. I felt confident that he understood what I had done. He was happy to come fix it then, or the next day when it was cheaper. I felt no pressure to choose either. When i called him back and said I would like it fixed today, he said he would be here in :30. Sure enough, right on time he pulled up. I was impressed at the speed and care of the job. He put everything exactly back the way he found it, and even better put some stuff back better than he found it. Power and heat are back on again, and he made sure I didn't feel dumb for what I had done. He is courteous, fair, and fast. Even with the weekend emergency rate - I still feel like I got a decent deal. I will certainly be back for any electrical or plumbing issues in the future. No doubt.
My sister's garbage disposal had stopped working recently and started leaking badly while I was visiting. We called Dean on a Saturday morning and he was at her house within the next hour. He was very helpful, knowledgeable, and personable, giving tips on how to elongate the life of her disposal and what things can/should go into the dishwasher. The whole process of replacing the garbage disposal took less than half an hour! I would definitely recommend Dean to anyone with repairs that need to be done. Also, he loves dogs which is a plus.
I'm extremely satisfied with Dean's service. As all the other reviewers have stated, he's up front about pricing, punctual, and fixed my electrical outlet issue within 45 minutes-ish. The wiring in my building is 55 years old, and I'd had friends try to fix the outlet with no luck. I'd had several other electricians tell me they couldn't make an appointment with me for 2-6 months, and Dean was available the same day I called (I was unavailable, so we arranged to meet 2 days later). I'm saving his information for any electrical/plumbing needs I have in the future!
Wendy T.
12/07/2015 12:00:00 SA
I had a great experience calling Dean to help fix an issue with my breaker box. I had called him on a Sunday and he had availability the next day. He was very professional during his visit and made sure everything worked properly before he left. Prices were reasonable and customer service was excellent. I would highly recommend Dean.
Dean was extremely kind in talking through a recent problem we had with the fuse box. In 10 minutes on the phone he had sorted it out and saved us an expensive house call. Thanks Dean -will be calling you next time!
I called no fewer than six electricians. Dean got back to me first, well before any other electrician. I tried to explain our issue (admittedly, I'm not a handy guy) and Dean did all the necessary research before he arrived. He was conscious of my time and money, and tried to save me time/money before he arrived by diagnosing the problem over a series of phone calls. The problem was not as I described it (see above, I'm not a handy guy) and Dean tested several different theories. He narrowed down our problem quickly and suggested another company to do the repairs. All on a Friday afternoon. Great guy.
John G.
02/11/2019 12:00:00 SA
I had a leaky water heater and Dean drove out in 6 inches of snow and got the job fixed within a few hours. Couldn't possibly ask for anything more.
Great service! I was having trouble with my circuit breakers. It was probably a small job for him, but I appreciated how quickly he was able to get to it and that he didn't recommend really expensive options that I didn't need. Would definitely call again.
Dean is the kind of service provider you always hope actually exists. My breaker failed an hour before out of town quests arrived, and Dean (on a weekend!) was able to come over and quickly replace the problem part. He was quick and efficient and incredibly helpful. And his pricing is fair and exactly as he said over the phone!
I contacted Dean and about an hour later got a reply. He was fast, friendly and efficient!! Our work was not in his area, so he said so, and I really appreciated the timely and friendly reply. HOpe we can do some biz with him!
Jeremy D.
01/07/2019 12:00:00 SA
Dean was great! We had scheduled a toilet leak fix and water supply valve replacement for a Wednesday, but he texted & offered to do it on Saturday, as he would be in the area on other calls, and at no extra (weekend rates) charge! He was on time and took care of the problem with quick, clean, efficient skill. Very satisfied.
Chris R.
12/12/2018 12:00:00 SA
Incredibly nice and was able to help me resolve my issue over the phone. Would highly recommend and will certainly call on other issues as Dean sure knew what he was talking about.
Jessica B.
12/12/2018 12:00:00 SA
Dean was very professional and patient. We discovered our water heater was leaking. He was the first to answer my calls. He was patient with me, when I took a bunch of pictures for him to see exactly what was needed for replacement purposes. It took me a few times to figure out what pictures he needed me to take. He was able to come over that night and get it replaced. He also helped us with our lights in the garage that we couldn't figure out. He was very friendly and we would use him again.
Dean is great. I had a number of issues around my condo, both plumbing and electrical.
One of the repairs required a specialty part from Germany. Dean was upfront and honest and said that he didn't have those parts nor the capability to order them, but he continued to give me advice on the other issues I was having around the house without charging me at all. Rather than saying that he could do part of the work, and then leave the other parts he couldn't do for someone else, he said that he recommended that other specialists handle all of my issues together. I was really stunned by his honesty. This is a guy that will not screw you over just to make an extra buck. (Also his rates are very reasonable.)
Justin C.
12/06/2018 12:00:00 SA
I talked to Dean on the phone and he was able to talk me through the issue without making a visit. Great service!
Dean showed up with like an hour's notice to fix an outage in our house before our house guest arrived. He fixed the problem right away! Amazing!
Heather F.
10/08/2016 12:00:00 SA
Dean answered his phone right away on a Saturday evening and helped me figure out a fuse box problem. Very nice, very helpful, and explained rates and schedule clearly. Would call again, but I hope I don't have to!
Nic M.
10/06/2016 12:00:00 SA
Dean wasn't in a position to take on our epic project, but pointed me in the right direction less than 10 mins after reaching out to him here on yelp.
For that, he's first on the list of people to call when things go bad!
I'm writing this review because I called Dean to come look at a project and after describing the issue he told me he could not come out in good conscience. He told me how to test his hypothesis and save money (at least initially) and it worked. While I've not spent money with him - I can say I was struck/impressed by his integrity.
Had to connect the stove. Dean was able to explain in great detail how I can do this on my own. I was able to successfully do it in one try. Very helpful and easy to work with. Would definitely recommend him.
I called Dean's Home Repair to get a quote for fixing my kitchen sink. I wasn't sure exactly what the problem was, and Dean asked a few questions over the phone and narrowed down the issue. He made sure that I understood the issue and what my options were for resolving it. He also made himself available for a same-day repair.
G S.
02/07/2017 12:00:00 SA
Dean came to look at our panel and hot water heater which was not working at full capacity. He could not find a problem with the electrical to the hot water heater. He did offer to replace it for $1500 which is twice what it should cost. Kind of an odd encounter. Did not hire him.
Was changing an outdoor light and the new one wasn't working. Put back old one, not working. Rechecked wiring, everything looked good so I was tracing the wires back to my box in garage to see if issue was blown fuse or something. After taking off panel, entire house power goes out. It's 5 pm on a Sunday so of course I'm freaked out. I called Dean, and he helped me get power back on without having to even come down. Seems like a legit straightforward guy. May need to call him again if I can't figure out the light situation.
Liz I.
07/07/2018 12:00:00 SA
An outlet in our kitchen stopped working and we had a few other outlets in our place with the same issue. I called Dean and he was just finishing another job and able to come over within 20 minutes. He was super thorough about the issues with each outlet and even taught my husband a few things about the wiring. Overall, we could not be happier with Dean's work and would definitely recommend him for any electrical work.
Eva C.
11/10/2017 12:00:00 SA
Dean is a very honest person who is willing to share his knowledge with his clients! We realized that our waste drain pipe was leaking yesterday. I contacted Dean about this last night and he got back to me right away asking me to explain the situation. I told him that we have the p trap replaced less than a year ago so not sure what might cause the leak. He suggested that sometimes the surrounding stuff might have loosen the nuts. He was willing to fit us into his schedule to take a look at it the next day. However, after we tired Dean's suggestion to check the nuts, we found one of them was loseen and successfully fixed the issue ourselves. We will definitely hire Dean for our next pluming needs!
We were on vacation out of the country during the Xmas weekend when our tenant reported that the electric heater was not working. I called over 10 electricians and services that advertised 24/7 services but they are all just call centers that take your number down and pass it on. None of those guys got back to me until the next Monday, two days later. Dean was the only person to actually answer the phone every time I called. I ended up asking the tenant to use a space heater till I came back and it turned out he had just not reset the breaker properly but Dean will be the first person on my call list for electrical issues.
He is such professional for the plumbing. I called him on Saturday afternoon and he came so quickly to fix the problem.
Ta T.
05/06/2016 12:00:00 SA
Dean completed multiple projects I had pending for several weeks. He was responsive prior to the appointment via phone and Yelp. We discussed/vetted certain concerns before scheduling. We both had an idea of what we were getting into.
With that conversation in mind, he was prepared with additional parts if necessary and ready to explore options given the results of what he assessed once on-site. He kept the appointment time as we scheduled, was prepared and ready to go.
Dean was thorough, patient with my questions and precise in his work (end to end, from arrival to clean up).
My projects were both plumbing and electric. He utilized both skill sets.
I will call Dean again.
Dean is responsive, reliable and just an overall nice guy. I hired him to do some lighting fixture changes on my very old house, and he was able to jump in and explain all the issues involved. Very conscious of how much time he would take and what that means for you price wise. Highly recommend.
Our garbage disposal stopped working last night and was not draining properly. Called Dean this morning asking if he can come take a look at it after reading his stellar reviews on Yelp. He said he'd be able to come over later this afternoon and gave me an upfront quote of what the service charges would be.
Fast forward to later this afternoon...Dean arrives politely deals with my screeching and panicking dog and somehow manages to keep his hearing intact. 15 minutes later my disposal is fixed and working! Its great to feel like a problem solver knowing my wife will thank me as if I actually did something when really it was all Dean! I highly recommend Dean and thanks again for being a big help! -Mike
Sahar C.
04/05/2018 12:00:00 SA
Dean is very knowledgeable and most of all honest. His prices are reasonable and you can trust his work. I wouldn't call anyone else.
He was really personable, intelligent, and understood our situation. He was incredibly helpful!
Dean came. He saw. He conquered. And all in under 30 minutes! He's a top notch guy with a good heart who wants to do his customers right. I won't go anywhere else from now on! Thanks, Dean!
Dean helped us out on very short notice for an electrical issue in our circuit box. He was very courteous, fast, and kept the price down. I highly recommend him.
Just called Dean about an issue that was going to cost a few hundred bucks, and he told me a super quick and cheap fix instead. So honest and helpful! If I have another issue, I'll definitely go to Dean!
We had a sudden leak in our dishwasher and Dean came out immediately and identified the issue quickly (garbage disposal build-up that hampered drainage from dishwasher tube) and fixed it, giving us some tips to avoid the situation from repeating in the future. He was professional, smart and reasonably priced. Recommend him!.
Ta-wei L.
09/06/2017 12:00:00 SA
I sent a quote request to Dean last night to fix a small thing in the panel, and Dean called me right away, which was amazing! He explained to me thoroughly about the scope and impact whether to fix this or not on the phone directly without any charge. I will definitely use Dean's service in the future, and recommend him to my friends. Thanks Dean!
Dean was great. He was able to out to my house quickly. He was professional and down to earth. He quickly assessed my emergent plumbing issues and came up with a couple good options on how to best address the repair. He explained these options in layman's a terms without making me feel talked down to. All that for what was a very fair price. You can't ask for better. I would definitely recommend.
Mike H.
02/06/2017 12:00:00 SA
Wow... No wonder Dean gets a very high rating. I just requested a quote from several companies less than an hour ago and he was the very first one to get back to me. Even though my jetted tub issue wasn't something he handles, he referred me to a company that could possibly help me. I have used proreferral.com with no luck, and contacted few companies on Yelp with no one being able to assist me so I'm happy Dean referred me to a company I can reach out to. Thank you Dean. :)
Easy peasy! Dean is courteous, fair with his time/billing and very good. He came out within a few hours of the call, got to work on the problem and it was done fast and right. He also explained how to keep from overloading the circuits so I won't continue to have problems. I'd use him again in a minute.
iheartfood s.
07/03/2017 12:00:00 SA
I called Dean last week about two clogged drains. He called me back right away and told me he needed a specialist and recommended another business (they were awesome, too). Thanks Dean! I'll definitely call him in the future.
Merrily F.
11/11/2017 12:00:00 SA
Needed after hours help but up front about how long it would take to get here. Offered suggestions of others who would be more timely. Appreciated honesty. Thank you.
Dean just fixed an electrical issue we had going on in our house. It only took him a matter of minutes to track it down and fix what was going on. He was incredibly nice and very honest. I would definitely recommend him to anyone who needs a little help with electrical issues around the house.
Julie B.
03/07/2017 12:00:00 SA
Dean knows what customer service is all about! I'm a new homeowner and was looking for an honest plumber to fix my leaking bathtub faucet. I decided Yelp would be a good start. I read every single review and was blown away. I then doubted if the reviews were all his friends and became hesitant. Anyway, I gave him a call and first impressions goes a long way. He was respectful, kind and patient. He requested photos before he came out so he could be prepared. I sent the photos and called him back and he provided me a quote over the phone that way I knew what to expect. He came out around 1945 hours the same day and fixed my bathtub faucet. My fiancé and I was in the bathroom the whole time as he explained step by step what he was doing and also let me see and feel the damaged cart with gunk all over it. He provided me with an invoice and left a very lasting impression on me. People like to be treated with respect, fairness and professionalism. Dean definitely did that!
Messaged Dean thru yelp, and received a call 2-3min later!! Dean let me know the work I was looking for was mostly for an electrical contractor, and while some of the troubleshooting help i needed he could do, it would be cheaper in the long run to work with just one person. It doesn't get any more honest than that. Thanks Dean!
Though I did not use Dean for home repairs because the project I had was not in his repertoire, he was the fastest getting back to me (like , within an hour!). After many non returned emails and calls, this was refreshing, plus I appreciate his honesty. I will update my review if I end up using his services for the many future repairs needed on my old house.
Joe B.
07/09/2017 12:00:00 SA
I called Dean at 9pm Sunday for help with an issue that I thought was plumbing related. He attended to it right away. He was very thorough, professional and helpful. He identified the problem and guided me on how I could possibly get that fixed. I highly appreciate his help and look forward to work with him in future if needed.
Really impressed! Answered phone on a Saturday when my furnace decided to stop working, outlet wasn't getting power. Had tried breakers and GFI reset. Came out within an hour and got the situation resolved. Thanks, Dean!
After leaving messages with several other plumbers because of a leaking kitchen sprayer, I called Dean. He picked up his own phone! He really listened and asked questions to make sure he understood my problem, plus made a suggestion that was a HUGE help until I could get the problem resolved. He was no-nonsense, provided pricing information up front, and clearly answered my questions. With another issue that was out of his area of expertise, he provided the name & number of another business. I appreciated his prompt response, good work, and willingness to suggest helpful advice.
I called Dean on Friday morning after Thanksgiving. He listened to my problem and offered possible solutions over the phone. He gave me a clear estimate for time and labor. He arrived promptly, did the job in a few minutes and his estimate was on target. Very satisfying to have a home repair transaction go so well so we could get to the clean-up part of things.
Dean gave me extremely helpful advice that no one else had mentioned to me. The issue ended up being a contractor problem, not a plumbing issue. However, Dean took the time to explain the issue even though it meant he wasn't getting our business. I could not recommend this guy more to anyone. Very honest and helpful. A++++
I cannot recommend Dean enough. Super responsive, thorough communication, quick action, friendly demeanor, and overall great customer service. I called on a Saturday afternoon, and he was able to come out the next morning. Definitely my go-to electrician from now on.
Alicia S.
08/03/2016 12:00:00 SA
A rock from our fish tank got stuck in our garbage disposal and had locked it up. Dean came out same day within two hours of calling and had it fixed within 15 minutes. After fixing, he stuck around to make sure everything sounded right and the motor was clean. He was very nice and showed me where the circuit breaker is located and how to reset it. I will definitely be calling Dean for my plumbing and electrical needs in the future. Highly recommend!
Dean did a great job for a reasonable price. It was a relatively simple light fixture replacement, and amazingly the job was done within 40 minutes from when I first CALLED. It was crazy because several other companies I tried calling hadn't answered, others said 3 weeks, 2 months, 3 months for an appointment. The fact Dean was able to be at my house 10 minutes after I called was a great surprise for me. Left everything clean. Guy seems like a pro, I'll call him the next time I have electrical or plumbing issues.
We had a weird problem at our condo; 80% of the lights didn't work, but most of our appliances did. We tried contacting electricians around the Redmond area, and Dean was the only one who ever contacted us back. He called us back within twenty minutes of contacting him and stopped by our place a few days later. Our experience with Dean was incredibly positive; he was a very nice and funny man, very kind and considerate of our problem, and found and fixed our problem very very quickly. If anyone has any plumbing/maintenance/electrical problems, contact Dean ASAP! You won't be disappointed with his service :)
My hot tub just stopped working. Tested the wiring and found one of the leads was only giving me 93 volts (they other was just fine at 120v). I did some tracing and found voltage was low all the way back to the panel. I'll install an outlet, but messing with the panel is something I just don't do. Called Dean because of all his great reviews. He's very upfront and straightforward -- all business. Rates are way cheaper than the electricians I called. He said if he couldn't fix it, I wouldn't pay a dime and he's recommend somebody trustworthy to do it, but he was confident that he could get it done. He was booked out a week, but called me when something opened up due to a cancellation. I needed about 20mins to figure out if I could make it to the last minute call. When I called back in 17minutes, he said another job came in and now he had to juggle, but he was still going to try to make it work. As I described what troubleshooting I had done, all of a sudden he said, Ya know, I'm just going tell you this to keep some money in your pocket. He then described what was the most common cause of my voltage situation and told me how to test and solve it. He turned what would have been a $160 visit (would have been $200+ for any of the electricians I called), into a $11 trip to Home Depot and 5 mins on Youtube. Too bad he only does break-fix repairs because if he would do it, I'd use him for a bunch of plumbing and electrical work I need done. Thanks, Dean. You're a straight shooter.
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