Best Sewer Line Installation in Santa Ana CA
Last month my Kohler kitchen faucet had a leakage at the hose connection. Kohler informed us about a hose that needed to be replaced, and referred B&B Plumbing as their authorized technician.
B&B Plumbing quoted us about 1 hour to replace the hose - fairly reasonable at first. However, things went south from there: the technician got stuck pulling the hose out of the bearing post. He tried a few times to UNSCREW the hose out of the metal bearing post but no luck. He then spent over 40 minutes looking up the manuals online and contacted Kohler customer support. Kohler support guided him to look up the installation and faucet services part diagram but he still couldn't unscrew the hose out. Finally he came to the conclusion that the connection was corroded/not fixable, and we had to buy a completely new faucet set (~$800 + installation). He was at our place for 1 hour and 17 minutes. and decided to charge us ~$300 for 2 hours of labor - completely insane given nothing was fixed. At the end we negotiated down to 1.5 hours (~$220).
Now two weeks later, I decided to try a general contractor, and it turns out that hose is NOT to be unscrewed as there's no thread at the connection end - there is a clip to secure the hose to the metal bearing post. Simply take out the clip then pull the hose out (took 10 sec). After replacing the hose, the faucet functions perfectly fine, but I was very surprised that as a Kohler authorized shop, the technician lacks this basic plumbing knowledge and had to learn it online on the spot, charged the clients for the on-site employee phone training/support, and then after all this work arrived at the wrong conclusion. Very disappointed at the least and regretted using them in the first place. If you have plumbing issues, find someone who really knows what they are doing, or save the money and look up on youtube for tutorials. Avoid those who charge only easy billable hours.
B&B Plumbing quoted us about 1 hour to replace the hose - fairly reasonable at first. However, things went south from there: the technician got stuck pulling the hose out of the bearing post. He tried a few times to UNSCREW the hose out of the metal bearing post but no luck. He then spent over 40 minutes looking up the manuals online and contacted Kohler customer support. Kohler support guided him to look up the installation and faucet services part diagram but he still couldn't unscrew the hose out. Finally he came to the conclusion that the connection was corroded/not fixable, and we had to buy a completely new faucet set (~$800 + installation). He was at our place for 1 hour and 17 minutes. and decided to charge us ~$300 for 2 hours of labor - completely insane given nothing was fixed. At the end we negotiated down to 1.5 hours (~$220).
Now two weeks later, I decided to try a general contractor, and it turns out that hose is NOT to be unscrewed as there's no thread at the connection end - there is a clip to secure the hose to the metal bearing post. Simply take out the clip then pull the hose out (took 10 sec). After replacing the hose, the faucet functions perfectly fine, but I was very surprised that as a Kohler authorized shop, the technician lacks this basic plumbing knowledge and had to learn it online on the spot, charged the clients for the on-site employee phone training/support, and then after all this work arrived at the wrong conclusion. Very disappointed at the least and regretted using them in the first place. If you have plumbing issues, find someone who really knows what they are doing, or save the money and look up on youtube for tutorials. Avoid those who charge only easy billable hours.
1340 N Hancock St, Anaheim, CA 92807
I just moved to the area and needed someone to come and place a dog door in a door. Teo was super responsive and told me what to get, when he was available to put the dog in and how long he thought it would take. He got here to do the job and was very friendly, precise and hard working. I would recommend him to anyone. He is super responsive even on a Saturday night and Sunday day. Thank you Teo will definitely use him for other projects.
Santa Ana, CA
Jeremiah was professional and they did a great job repairing my tub drain. Very knowledgeable and gave good suggestions. I would definitely call him for any other home repairs. I was satisfied with the work they did.
Long Beach, CA 90815
Let's start off by saying I called With a plumping problem That I attempted to explain but I'm 90% sure I sounded like Charlie Browns teacher (in other words i said a bunch of non sense) Dave still understood came out right away fixed multiple plumping issues fast and efficiently ! Thank you DP plumbing I now know who to call with any plumbing issues!
4711 Schaefer Ave, Ste C, Chino, CA 91710
Of course right before I list my house for sale after relocating for work I find out I have a major leak pop up!! I called First Class again since I had a good experience with them. I was connected with Rick who went above and beyond to work with me, my wife, Public Works, & his technicians to identify the problem and fix it. Rick was very flexible, communicated well (even sending photos), and did everything to help resolve my issue. I felt helpless being so far away, but he handled everything for me and charged me fairly for all they've had to go through. Rick's follow-through separates great service from just good.
6833 Indiana Ave, Ste 207, Riverside, CA 92506
I had a problem with my plumbing in my kitchen, and I gave Andrew a call. He answered right away. He was very professional and answered all of my questions. He came over the next day and fixed the problem. I 100% recommend Andrews Drain Service!
Anaheim, CA 92802
I was very impressed with the service this company provided with repair of my hvac. I've had a difficult time finding a legitimate business in the heating and cooling industry that follows through with appointments and provides quality service. I was pleasantly surprised when I met Ron and Mike. They not only showed up when they said they would, they provided quality work at a very reasonable price. There weren't any surprises or hidden costs. My only regret was not fining this company sooner. I highly recommend them.
Santa Ana, CA
Mike was amazing! I originally thought I had one problem and Mike offered his expertise advice and the work was done impeccably. He is very responsive and professional. Is honest and offered tips not just about my garbage disposal and dishwasher issue but just drains and HVAC in general. Will definitely keep him in my list of go to house service calls for plumping and HVAC. Thanks Mike! Go Blue!
Santa Ana, CA
Steven came out within 45 minutes after my call for a drain clog. He was professional and so polite and considerate of my home and not hurting the stucco. Probably the nicest plumber I've ever worked with. He also cleared my stubborn clog all with a kind smile. I would absolutely recommend Jetline Plumbing if you want a detail oriented, considerate, clean plumber that is efficient and effective.
Santa Ana, CA
I hired Optimum Plumbing Services to move a drip line. John came out and gave me a price and his team performed work later the same day. About 2 weeks later, I noticed that the drip line was sticking 8 above the ground―not flush with the ground as requested. I texted John (with a photo of issue) to have the drip lowered because it is an easy target for breakage since it is in the same area as a hose we use often. I didn't hear back, so I texted him again. After no response, I reached out to him a third time via phone (voicemail) in case the texts were overlooked. It's been 4 weeks since my initial request to fix and he has neither repaired the problem or responded to my inquiries.
1410-A S Ritchey St, Santa Ana, CA 92705
I really don't know how my houses plumbing situation was working for so long but before Better Sewer Maintenance got a hold of it, it was terrible. But I am so relieved at the fact that I hired this company because I don't know where me and my whole plumbing situation would be without them. All around great company and I most definitely recommend.
Santa Ana, CA
Christian has come by and helped us out multiple times in the past year. He's great at communicating and has always done a good job at a fair price. Gonna be using him for our plumbing needs going forward.
Santa Ana, CA
This is the best plumber I've ever dealt with. He's knowledgeable, professional, and affordable. What more can you ask for? I would definitely call him again!
Santa Ana, CA
Thank you HR Plumbing.
HR plumbing provided excellent service unclogging my kitchen sink. This has been a constant issue for many years. HR plumbing was patient and explained everything very thoroughly. Finally found someone I can trust, knows the job and their pricing is good.
HR plumbing provided excellent service unclogging my kitchen sink. This has been a constant issue for many years. HR plumbing was patient and explained everything very thoroughly. Finally found someone I can trust, knows the job and their pricing is good.
Yorba Linda, CA 92886
Wow...where do I begin. I was referred to Stephen's by our realtor, who's used them for many years and has had nothing but great experiences, but wasn't sure what to expect. Called for an appointment to fix a problem with our heater and they were able to send a service team out the next day. Omar and Oscar came over, were great to work with, very professional and very experienced when it came to working on HVAC equipment. They also did a great job fixing the gas valve on my fireplace. Even the initial experience with their receptionist/scheduler was great. Thanks guys...you're now my go-to company for HVAC and plumbing
16742 Gothard St, Ste G-212, Huntington Beach, CA 92647
I tried and tried to plunge, use chemicals, and snake our pipes, but the main line just wouldn't clear. A recommendation for Federico came from friends at church, and he did not disappoint!
He worked hard, was very efficient, communicated clearly, answered all my questions, and showed me everything he was going to do.
We have a new cleanout in the front yard, a cleared line, and peace of mind. Thank you Federico!
He worked hard, was very efficient, communicated clearly, answered all my questions, and showed me everything he was going to do.
We have a new cleanout in the front yard, a cleared line, and peace of mind. Thank you Federico!
Santa Ana, CA
WOULD NOT RECOMMEND EPIPE TO ANYONE. They told us it would take 1 day to repair a slab leak; yet it is 5 days & counting since they left us without a shower. They said they had access to white tile & are now claiming they only have yellow tile. Thanks to Epipe we have been without a working shower for the last 5 days and as of this post are still without a working shower even though they have been paid in full. My calls are met with excuses including ...everyone is at lunch or I'm not part of customer service. I will keep you posted as to when this shower & job contracted for is finally complete. I WILL NEVER RECOMMEND EPIPE TO ANYONE BECAUSE THEY LIE & DID NOT DO THE JOB THEY SAID THEY WOULD.
2926 W Pendleton Ave, Santa Ana, CA 92704
I would like to highly recommend Tony and Carlos. We had an awkward layout in our new kitchen that required piping the water line to the fridge around the entire kitchen and they handled it extremely well, stayed within their quote and went the extra mile. We are so pleased with the outcome and will be using them for some more work down the road.
Anaheim, CA 92802
Omg!!! I had the most awesome experience with dial one they were experts in their field
Showed me all the issues I had with my AC system, and they were very sweet and caring with my home. I want to give a special shout out to the best technician I ever had Ozzy Juarez!!! You are awesome sir and thanks for the advice on keeping the air in my house clean
Showed me all the issues I had with my AC system, and they were very sweet and caring with my home. I want to give a special shout out to the best technician I ever had Ozzy Juarez!!! You are awesome sir and thanks for the advice on keeping the air in my house clean
3655 W Mcfadden Ave, Santa Ana, CA 92704