Epipe

If I could give more stars on this review I would!    Restoring our pipes with this company has not only greatly improved our water pressure and security of our home but it's been incredibly refreshing to finally work with a truly professional company!

My husband & I have been working with several different contractors recently for different major projects as we work through upgrading our old home and we're exhausted from having to adjust our expectations as some of these professionals we've hired to work on our property have left us wondering whether companies actually understand what professionalism is.

I'm thrilled to recommend this company because we are amazed that they not only met our expectations but actually succeeded in exceeding them which I assure you is not an easy thing to do because we are very specific when it comes to how we like work to be accomplished on our property.

From the start, we called the office and had a wonderful conversation with Elba who listened to our concerns and answered all of our questions without rushing us.   She was friendly and knowledgeable so we agreed to schedule a free consultation with Tommy.

Tommy was also very friendly and patient considering how on the day he showed up for our appointment, we didn't hear his knocking because of other work that was being done at our home that day but he came back and was happy to help us.   His extensive experience showed as he quickly advised us of the issues our pipes were preparing to have and provided us with an estimate to repair what needed to get done but with no pressure to sign a contract immediately.  We didn't hesitate to proceed and we appreciated receiving detailed instructions as to what we could expect on the day the work was scheduled and how we needed to prepare our property for the work to get done efficiently.

On the day that the job was scheduled, we noticed that the Project Manager, Edgar, arrived early to organize his team outside and get their equipment ready so by the time our project was scheduled to begin, they were actually ready to start working immediately!

The best thing about the experience with this company is being able to have peace of mind that they helped us accomplish something on our property that is very important and we are confident that no other company could've done the job better, so for us, it was money well spent!

We recently hired epipe to apply epoxy spray to our house and highly recommend their services.  The staff arrived on time every day, clearly advised us of the process and gave us ample time to be ready for our water to be turned off.  We had a few problems with our plumbing, not related to the epoxy, which they gladly fixed; beyond the scope of their contract. Antonio is knowledgeable in all aspects of plumbing and instilled us with a sense of confidence regarding the requested procedure.  It was clearly evident that they were not only effective and efficient at their jobs, but they enjoyed working together.   Antonio's staff:  Richard, Rafael and Lucio worked synergistically and were both friendly and courteous.  Their price was competitive and maybe under-valued.  I would definitely recommend.

After our 3rd leak we decided to look into a more permanent solution. We checked out repiping and Epipe. Epipe was about $700 more than the repipe quote.  The plumber, Bob, that gave us the repipe quote told us to expect about 60 to 80 holes cut in walls and ceilings. The Epipe rep, Shara, told me to expect MAYBE 2 holes and that they would patch anything they opened. She was excellent at explaining the procedure and was confident that ePIPE would solve our leak problems.  The crew that came was led by Gilbert and they could not have been nicer.   They protected all the surfaces and worked very efficiently together.  They had the whole job done in 2 days.  They did everything the rep said they would do and left the house just as they found it.  They only had to cut one small hole next to the washing machine hoses but they sent a drywall technician out to patch the hole and you can't even tell there was a hole there.  I was worried that the water would taste different but it does not.  I thought we might have lower water pressure, but it seems better than ever.  So far no more leaks.  If I get a leak again, I will be back to let you folks know, but so far so good. This was by far the best experience I have ever had with a contractor and I would recommend them to anyone.  Definitely money well spent.

The entire EPipe process from start to finish was fabulous. The entire team worked very hard at each step along the way. When they encountered an unexpected issue - which always happens when you're doing home improvements  - they solved it with minimal impact to the overall timeline. The team was professional and over exceeded our expectations ! We would highly recommend the process - and the company - to anyone !!!!  So long unexpected slab leaks ! Great work.

I really like this company! After a series of slab leaks and using other companies to fix them, I was at my wits end. I thought ePIPE was very professional, gave me good advice and TJ and his crew were efficient and friendly. I hope I don't have any further leaks in the future, but if it happens, I will definitely contact them again.

ePipe was my solution to being pro-active in preventing slab water leaks that my neighbors experienced.
Great Sales Representative Thomas Romero followed by a Crew Leader Martin who completed the work.
Utmost respect for me and my house; job well done. Thanks

Our experience with ePipe was excellent from beginning to end! We had all our pipes coated in a four-day process. The crew was very professional especially supervisor, Martin. Though not cheap, definitely worth the peace of mind knowing we will have no more pinhole leaks. Definitely recommend!!!

The dreaded words of my plumber... you have another slab leak.. I was not happy as my first leak was in Dec of last years.. 6 months, here we go again..

On my last slab leak, I had it repaired by the plumber by working around the leak.. As I have now learned, there is an issue with a water additive in Orange County that damages copper pipes leading to the very high incidence of slab leaks.. Ask your neighbors if they have had one and you may be very surprised at how many of the respond in the positive.. It would cost you less to go with a patch..or work around.. but.. if you have to do it again and again, I'm sure it would cost a lot more in the long run, not to mention the inconvenience and potential property damage.

I chose to address my leak by utilizing E-pipe to put an end to this problem.. no bandaid for me... A couple of days before the job, they visited my house and set up a temporary fix so that I would have water in my house for the weekend.. that was really appreciated.

My repairs were done this week 6-8-16, the crew arrived on time and began work early on that day.. It is amazing the amount of equipment that is required to complete a job like this.. A couple of points:  The crews were very careful to cover my hardwood floors with a soft carpet to prevent any damage during the repairs.

The job took a day and a morning to complete.. The crews replaced all of my water valves in the house.. nice, I will not have to worry about frozen or cruddy valves for many, many years..  

At the completion of the job, any holes were patched, the house was cleaned up and it is now better than new.. Better than new ? you ask ? yes, I now have a water system that should not leak for decades (I hope).. I'm sure it will add to my re-sale value when it is time to sell.

I highly reccomed E-Pipe to anyone who want to put an end to the nightmare of slab leaks.. these guys are quick, clean, professional and have a lot of respect for your home..

Lastly, I even noticed an improved water pressure in my home.. my low flow shower head now feels like a high flow.. nice..

I am now a strong advocate of this process and plan on sharing my experience with all of my neighbors as well..  I do hope you choose this process for your home..

I'm really surprised at the bad experiences noted because mine was almost flawless.
First off Tommy, our rep is honest and sincere. He does fight for you. So nice these days.
We had 3 slab leaks! 5 months being pushed around by insurance company so we decided to listen to our plumber and go this route. It's so nice to know the bomb under our houris gone!
The team was professional and worked as a unit.
Clean and courteous
We had a problem with out upstairs tub that forced them to have to cut a hole in our ceiling. They counseled with us first and explained why, then proceeded with out consent.
Octavio came back to repair hole and patch it up, I promise there is NO sign of a patch AT ALL!
Great investment
Great concept
Better than tearing out all your walls
Tommy was awesome
Management was awesome
Employees gosh I wish I remembered all their names
Two thumbs up!!

After a series of pin hole leaks, we had our home epiped 4 years ago. Since that time, we have rust and sediment in our hot water.  OUr pipes are copper. We flush our water heater yearly, and our home is not old or poorly maintained, yet they refuse to come out and assess the continuing situation. We've replaced the hot water heater, replaced the connections to our hot water heater, yet the problem continues. Each time we call, they say, Well, not sure what's going on. It's on your end.

This is incredibly poor customer service not to mention not standing behind their product. We would prefer not to get our attorney involved, but this is really unacceptable.

I live in Mission Viejo and began having leak after leak. Thomas Romero was my Epipe representative. He was timely and professional at my initial appointment, was able to answer all of my questions and reassure me regarding any possible concerns I had.  Thomas's expertise as a plumber himself and not just a salesman really helped us see the value in the epoxy process and ultimately decide it was the right solution for us. The crew was friendly and diligent and seamlessly had our water back on the same day. After the process was complete I immediately began to see a reduction in our water bill. I have had no issues to date and we completed our epoxy over 8 months ago.  Very happy with our decision to go this route. I highly recommend contacting Mr. Romero if you have any interest in epoxy over repipe. 714-721-9792.

WOULD NOT RECOMMEND EPIPE TO ANYONE. They told us it would take 1 day to repair a slab leak; yet it is 5 days & counting since they left us without a shower. They said they had access to white tile & are now claiming they only have yellow tile. Thanks to Epipe we have been without a working shower for the last 5 days and as of this post are still without a working shower even though they have been paid in full. My calls are met with excuses including ...everyone is at lunch or I'm not part of customer service.  I will keep you posted as to when this shower & job contracted for is finally complete. I WILL NEVER RECOMMEND EPIPE TO ANYONE BECAUSE THEY LIE & DID NOT DO THE JOB THEY SAID THEY WOULD.

After experiencing an abundance of pin hole leaks within a year's time we decided to try ePIPE which a type of epoxy product flushed into your incoming pipes sealing future leaks.  This procedure was completed on January 31, 2013 and I have yet to see the work completed.  The pin hole leaks have not returned but their inability to complete the job is mind boggling.  Since the job was completed I have had them back more than five times for the following reasons:  dirt in my water; sprinklers not working (I had my own gardner replace all); bathroom faucet leaking; bathroom hot water faucet to be repaired/replaced (still waiting).

I would not recommend this company.

ePIPE Restoration helped save the day on us.  We first had our hot water pipes fixed after having 4 leaks and then last month we had 2 more leaks from our cold water pipes and ePIPE came in and got it all fixed in 1 day.  Very professional and hopefully we're good for life now with the pipes in our house.

My HOA scheduled ePIPE to epoxy coat the pipes in my condo due to failing copper pipes that are some 38 years old. I wasn't sure what to expect but I must say, I was quite surprised at how professional and courtesy Antonio and his crew was. He informed me of what the procedure entailed and explained every step that was being performed. They replaced all the valves and lines at each water outlet with the exception of the dishwasher hose and clothes washer hoses. They pressure tested the entire water circuit for leaks and verified a leak free system. That being said my five star rating is well deserved. And a 10 year warranty came with the work.

Tommy was by far the most professional and knowledgeable individual we interviewed to do an epoxy coating on our pipes. He listened carefully to our  concerns and answered all our questions thoroughly. His product carries excellent transferrable warranties both from the company and Ace Duraflo Systems. Our installation took one day due to the size of our house. They only had to cut one hole to access plumbing in a new bathroom with speciality tile. The dry wall person, Efrain, was out the next day to patch the hole perfectly and match the wall texture.

On the installation day, Luis, Isidro and Paz arrived on time and began the process of prepping our home. Tommy also stopped by to be sure we were all on the same track as to items we had discussed. The installers instilled confidence in their work by their professional attitudes, knowledge and respect for our home. They stayed until they were sure everything was working perfectly and then cleaned up all areas like new. Luis, the foreman, went over all the pressure readings and pertinent information with me. This company takes pride in its work. Everyone we came into contact with was professional and knowledgeable. I highly recommend this company.

Excellent from start to finish - protected carpets and tile.  Friendly and knowledgeable staff.  No mess, increased water pressure and just cannot say how pleased we are with the service they rendered.  Nancy Grant

If I could give this company zero stars, I would. They are Zero unprofessional. I called for a repipe estimate, i talk with Virginia, at first she seemed nice but instead of focusing on my issue she spent 20 min trash talking their competitor and telling me not to go with them. I urge you to get more quotes before you go with Pipe Restoration, they are a nightmare. I could only imagine how awful they would be if we signed with them.

Suffices to say, I went with their competitor. They made me feel extremely comfortable and their company was very professional and completed the job in a timely matter!

Frankly, I could not even focus on the work they did because I was to busy cleaning up the pee surrounding my toilet from one of the workers.

Worked with Tommy to obtain an estimate for epoxy service through ePIPE and he was great to work with - super professional, all questions answered, and he was up front and clear about pricing and terms and conditions.

Be aware that the length of time the job takes is contingent on how many water sources you have (total number of sinks, hose bibs, toilets, washer, ice maker to fridge, etc).  If it is within a certain range they can finish the job in one day.  The real benefit to me was how rapidly the job could be done and the fact that they made NO holes in the walls (on my particular job anyway).  

The team of Antonio, Ralphie, and Lucio did a great job keeping the workspace clean.  They put ample floor coverings down and cleaned up all debris at the close of the job.  The guys were very personable, presented with nice clean uniforms and  professional work truck, and Antonio kept me up to speed on their progress throughout the day.  Unfortunately we did encounter a problem at the end of the day which required a second coat of epoxy to be put through one line.  They were able to return a few days later and finish the job.  Not what I had hoped for, but Antonio was honest about what was happening and able to describe in detail what steps that had taken and would take.  What's most important is that the job was done right - which it was!

Amazing service

Highest quality customer experience in the industry

They stand behind their products

From the president to all things service tremendous respect for the customer incredible follow through and high-quality attention to detail

Mark

700 lost deposit taken if they find you dont have a leak you will loose your deposit read the small print. No matter what only choose the single line fix. If you choose to have them do more work and there is no leak they will take your 10% deposit. Buyer beware!

My HOA was awesome enough to pay for an ePipe in our entire condo division! We all received a 10 year (transferable to any new owner) warranty! That gives good resale value. I moved into my condo 3.5 years ago and I can say there were always plumbing trucks and water restoration companies in the condo area. It made me nervous that my house might leak soon. So, about 6 months after I moved in I received the ePipe. I was not familiar with the process so they came to do the work and explained to me what it was. They were very nice, helpful, knowledgeable, and clean! They put runners down so they didn't make a mess. Didn't seem like they were here long. Gave me a reading of pressure before and after epoxy - slight improvement but they said my pipes had decent pressure before treatment. So, it's been about 3 years of having ePipe and I've had zero problems with plumbing but the bigger proof is within our entire condo area there are NO plumbing and water restoration trucks in the neighborhood anymore. That to me is clear proof that this stuff is working. Thanks, epipe. I plan on getting my new home in a new neighborhood epiped. I only wish my new HOA would pay for it! It does add value and certainly peace of mind. Sian, Altisse Community, Aliso Viejo, CA

The ePipe restoration crew was thorough, competent and easy to work with. I am relieved to know my pipes have long term protection.

I had them epoxy pipe two of my rental homes.  The first one went without a hitch so I hired them do the second one.  Unfortunately their crew installed a wrong connector at the upstairs master bathroom so a few days after the job was done, we noticed leaking coming from inside the walls.  Ironic since the epipe was supposed to be a preventative measure against future leaks.  I contacted them and they sent someone out right away.  When things go well, it's easy to give someone 5 stars but for me, it's more important to know how a company responds when they make a mistake.  Many companies will fight you tooth and nail to avoid fixing an issue they caused but in this case, ePipe completely owned the mistake, hired a mold remediation company, and repaired the damage.  If I could give them 4.5 stars, I would.

11 years ago we had a number of problems with slab/pinholes leaks and all the pipes in our home were treated with epoxy. We have had no problems since but last week the tiles were suddenly warm and we realized there must be a leak. I called and the team was out the next day and sure enough, there a leak in one of the pipes due to the fact the pipe itself had lost structure from age. They decided to repipe rather than take a chance and did an excellent job with a small hole in the drywall and a small hole in the ceiling. They will be back to fix this and it was all included in the warranty - I was very impressed - they were very professional, prompt and left the area clean and neat. I would definitely recommend contacting Epipe. restoremypipes.com

From the beginning of our extensive research finding the right piping process for our home, to the completion of the process using ePipe, we feel we made the best choice. Sharra Myers, Consumer Advisor, was very knowledgeable and took her time explaining the ePipe process answering all our questions and concerns. She went the extra mile in customer service to help us with our decision with a wonderful and friendly attitude. T.J. Bates, Project Manager, performed a detailed evaluation of our home making the necessary repairs the week prior to the ePipe process. He was professional, courteous, friendly and went the extra mile caring as if it was his home! Edgar Rodriguez and his crew were extremely professional, knowledgeable and courtious throuhout the entire ePipe process. They took great pride in their work and reviewed every step of the process with us answering any and all questions in a courtious and detailed manner. They took such great care of our home from from the begining set up preparation to the end clean up process as if it was their own home. Thank you again Sharra, T.J., Edgar and his crew for a smooth process in protecting our home for future leaks leading to potential water damage to our home, we greatly appreciate it. P.S. Edgar - thanks for figuring out our garage door and the wonderful tips on protecting our home from future water damage!

Just had my entire house done (both cold, and hot water lines), and I was very happy with the entire process. We live in a post and beam midcentury home and the plumbing is all in the slab foundation. We had been having pinhole leaks more frequently over the past year, and rather than jackhammering up our floors, our only other alternative was to have copper piping run across our roof, which was not a great option for aesthetic reasons, as well as how expensive it would be. After doing a lot of research and speaking with some people who had hired epipe for their own places, I decided epiping was definitely the better option.

Tommy came by a few weeks ago to give me an estimate and provide details of the epipe process and answer any questions I had. I was lucky enough to get scheduled in so quickly (last minute opening) as they're booked out pretty far in advance right now. The day of the epipe restoration the crew showed up on time, were very professional, efficient, and clean. They managed to have our water back on the same day. Clearly they had a lot of experience and it showed since they operated like a well oiled machine. The following day the crew came by to pick up their equipment as well as double check their work and clean up.

Time will tell how well the epipe will hold up, but I'm very confident that it'll do the trick. Knowing that we have the warranty made the decision pretty easy too.

It's now been over two years.  The initial service was all very professional, quick, clean etc.  The leaks are sealed.  The water pressure is low, much lower than before having the leaks fixed.  Another problem came up recently, we were switching out our washer and couldn't get the water to shut off at the value.  They put in a value without a ball inside making it impossible to shut off the water.  We had to shut off the main and install a new value.  Same thing happened when installing a new kitchen facet, the value doesn't shut off the water.  All of the valves were replaced by this company and when I called them, they said that there was nothing they would do.
Looking back, I think that I might have looked into PEX plumbing.  Unfortunately, I'll have to get use to the low water pressure and wondering what other things I'll have to fix.  This company really should stand behind their work!

This was our 2nd water leak in this calendar year.    Our HOA is susceptible because of soil composition and other factors.     DC Drains did everything possible to find the leak with no success.     However there was a leak somewhere.     They recommended EPipe.     Rick was the representative who fully explained what the epoxy repipe  does.     This is not a complete copper repipe  which literally  tears your house apart.   I went through their website that is very helpful.

We agreed on the estimate which was a 2 day job.    Sal was the head man.     30 years experience.     His crew checked and rechecked to make sure the water was back at the right psi.    Bottom line is there is no leak.    

I highly  recommend EPipe and their epoxy method of repiping.     Especially if you have continuous pinhole leaks which are difficult to find.

Dennis Hurwitz
Corona Del Mar

e-pipe/ Pipe Restoration, Inc had a great job with patented e-pipe technology!  When I had pipe leak problem in Jan.'21, I was introduced Pipe Restoration Inc. from my neighbor who had done in 2018.  What I was deeply impressed is:

1)  They have a great patented theology which doesn't hurt or replace present copper pipes or walls at all.  
2) They can finish their job in a day from 8:00 to 6:00 (5/14/'21).  Because my neighbor with 2 floors had 28 connections (water faucet?) it took 2 days. My house has 27 connections with 2 floors, and they finished only in a day.
3)  They issued a beautiful e-pipe Certificate with ten year warranty.  This means my house  value will goes up with leak free warranty.
4)  They discounted $500 from original $8,115 since I have a homeowner's Ins.  At the beginning contract, Bob Pigman showed me the estimate in detail  to compare my neighbor's case.  He also offered the wall repair under sink which was done by the job of Jan. another plumber.
5)  Their follow-up job relieved my anxiety:  After 3 weeks (6/4/'21) later they visited my house.  Jose, the crew boss checked connections and fixed the walls under sink beautifully.  When I complained one old faucet, he fixed it  with one hour.  Although I thought the extra charge for the job, he declined to receive it since those are all under warranty.

If you are warrying about your house leaks, I recommend this e-pipe for your house!

Amazing company
Excellent customer service
I would highly recommend using this company
They were able to Epoxy my whole house in a day. The team that epoxy our house were wonderful and hard workers, on time and worked their butts off fixing our problem From the two gentleman that found the problem right away and were very honest. They sure did an excellent job. I would be referring friends and family to ePIPE. Thank you again! Shara thank you for everything again.

Tommy and the RT3 Crew displayed, by far, the most professional conduct I have encountered in my 37 years as a homeowner.  I was referred to Pipe Restoration, Inc. by a satisfied customer and I will sing their praises as well.

After having 4 slab leaks I went this route and am completely satisfied!  
The crew that performed my restoration were very professional and could not have been nicer!  They also left my house in tip top shape and clean. I would highly recommend them. You will be relieved not to have to worry about leaks any more!

DO NOT use this plumber. We were forced to by our HOA. They came on Aug 12 to do the job, now mind you we had no leaks to start. After they left my master shower dripped rapidly and two toilets ran constantly. I had to fix the two toilets myself as they took so long to come back. November, after 3 trips and nobody knowing what was done previously they finally installed a cheaper shower faucet. Now all my toilets are constantly dirty from the epoxy coming out and settling in them. makes me wonder what is coming out in the shower. I also talked to someone that said 2 years later they had a bunch of leaks. NEVER USE THESE PLUMBERS. If I could give them a minus star I would.

Except for the 2 week wait to get a broken valve repaired, all was good and the guys who did the drywall repair did an excellent job.  All the workers were very nice and respectful of my home.  would recommend them to all my neighbors.

I decided to use this service when I had a pipe that kept flooding my living room and leaks else where in my home. I did a lot of research on options to protect all of the pipes in our house without leakage. It was a quick and easy service and they did not have to knock out multiple holes in my wall, which was really nice. I think I had two holes total.
Fast forward to today, it's now been a few years... I called customer service with a question and Raul sent out two professional employees on the same day... and they showed up on time. It was determined my problem is not related to the E pipe.
That is great service and if you are like me and want to buy yourself another 10+ years of home protection I would recommend e pipe based on how easy it was and quality customer service down the road.

Epipe is not a company that keeps their word. They make promises after being paid in full thousands of dollars CASH & then keep billing you, take your money again & then apply it to a credit. We will definitely make sure on every web review that is a referral service for plumbers EPIPE IS NOT TRUSTWORTHY.

We hired ePipe to resolve the reoccurrence of pinhole leaks in our aging copper plumbing.  The process went well and they were clean and professional.  The day after I noticed the outside irrigation system was not working due to decreased water flow.  The flow was so limited that the heads of the sprinklers didn't even pop up anymore.  In contacting ePipe / Ace Duraflo they sent out a technician that inspected the sprinklers and stated the flow was normal, and that the irrigation system never worked in the first place.  They further made their claim by stating that the dead spots on the lawn (we have dogs and they pee a lot) were evidence that the system never worked.  I have provided additional proof by taking photos of areas that show over watering (moss growth) as well as the rest of the lawn is alive (where the dogs don't pee).  

The other issues I noticed was in attempt to impress us with the shower water flow the crew removed the shower head water governors.  This in the middle of California's worst droughts in which we should all be conserving water.

The company did eventually solve both of these issues but it wasn't without several phone calls and the dedication and assistance of our sales representative (Tommy).  He continued to be our advocate and pull what strings he could within the company to help us out.

So, in summary, I have my reservations of using this company.  Unfortunately the alternative of re-piping your house is not a cheap one.  Proceed with caution.

Good job.  Actually, Yelp is more annoying: refusing to allow me to edit or delete my review.

I can't enough about the level of service and
professionalism that ePipe has provided from Thomas the salesman to the workman to the office staff.  They did what they said they were going to do and showed up when they said they would. It was a pleasure to have a neat job done by all divisions.  I will recommend ePipe to anyone that wants the peace of mind not to worry about slab leaks for many years to come.

We caught our slab leak early.  They came and were very efficient as well as polite and friendly.  They explained the process and near the end of the process another pipe broke through.  They came back another day to finish.  They cleaned up after their time in our home.  They dry wall fellow did an excellent job on repairing all the opening sheet rock spaces.
They measure water pressure before and after so that it is the same. I would definitely recommend them to anyone who needs their services.
Thank you.

I love Tommy, he is prompt, courteous and professional. I will definitely use E-Pipe to do my two units.

Careful with them.  Terrible.  The price tripled from their estimate.  It was interesting that they diagnosed the problem.  Their technicians got everything ready to go for the epoxy coating.  They said, you have 7 extra feet to coat (in the same line), so the bill will no longer be $995 but will now be $2,850!!!  Total scam.  I spoke with the supervisor.  Total hard sale tactics.  They said if you do it now, we will include the $295 to diagnose the issue.   I said no way.
The next day, their estimator Michael came out and he was instructed to give me the estimate for $2400 plus $295.
The next day, I found another company that did the entire job for $1,150 with a 10 year warranty.
Save your money and be sure to shop around.  Epipe  was the worst, most unethical, high pressure sales company that I have come across in a long time.  Stay away and be sure to find another company.

I had a slab leak in my footing which was going to be very expensive to repair the traditional way. This process was even more expensive, but since I had a pipe leak a few years ago I wanted to avoid future leaks. I had only a couple minor problems with this, the first being that they replace your spigots with a new type that really don't want to turn off all the way. Apparently these are ones that now need to be used as per CA law. I had them replace one of the new ones & I still have to crank it shut ridiculously tight to get the hose to not drip.  I just keep the end in a flower pot so as not to waste water if it drips. The other problem I had is one of my nozzles got ruined since there were still those little black balls from the sandblasting left in my pipes or hose & they clogged my hose nozzle. Their tech came out to unclog it, and it worked ok again for a few days & then more debris shifted around inside the nozzle & it didn't work so well again. I just bought a new one eventually. My advice would be to remove all your nozzles from your hoses until the epipe team is long gone & you have used your garden hoses a bit. No other issues so far & everyone involved in the process was very pleasant.

E pipe-pipe restoration is a plumbing company you can count on... E pipe-pipe restoration will back up there work!!! I want to say thank you to Raul, for listening to my water leak problem for my home.... Water leaks inside your home are no fun!! I wanted to say thank you to Giovanni and Alaro , the field technicians, for a job well done...They were able to find the water leak fast, work efficiently, clean and safe.... I would recommend E-Pipe Pipe Restoration to anyone with a water leak problem.... I am now going to schedule my house for a complete epoxy lining to eliminate all leaks.... Thank you!!!

If you ever consider Epoxy Lining to protect your plumbing from future leaks, and if you desire to have lead free pipes, Epipe, Ace Duraflo  (aceduraflo.com/epipe/pro…  ) is the company to consider.  This company has its own patent for the Epoxy product(water repellent) which is far more superior to others.  They also have top of the line equipment. The plumbers are experienced and knowledgeable and they did not need to cut any holes in the walls.  Unfortunately, we first hired company named Nuflow OC, they cut holes in the walls, damaged our plumbing valves then abandoned the job without putting things back and restoring the water, they did that due to their lack of knowledge in this field. Epipe came and restored our water, provided us with utmost professional service. Epipe Project manager Thomas Romero was prompt, professional and courteous as he explained the Epoxy process in details, and made sure all was proceeding according to schedule.  We certainly feel very comfortable recommending this company to anyone interested in preventing future water leaks and lead free water.

As far as I know, the pipes have been restore which is quite an expensive insurance policy but provides peace of mind.   There have been a few things that I have been disappointed by.  

The first, I had to make arrangements for an inspection after restoration was completed.  I had to wait all day for the inspector only to find I didn't pass because ePipe did not put tags on all necessary connections.  I had to make another appt. for ePipes to come out to house to tag everything.   With the second inspection this issue resulted in an unnecessary two extra days of my time.  

Second, after my cold water clothes were ruined by hot water, I figured out that they switched the hot/cold connections on my washing machine.  I called to request a fix ASAP leaving a message and writing them through their website but received no reply.  I called them to follow-up and they initially told me it would take 5 days to come to house.  After I debated with them they accommodated me with a next day appt.

This resulted in additional 3 unnecessary days of service.  I just hope I don't need them within the warranty period

I highly recommend E-Pipe.  They are very professional and easy to work with and they perform excellent service.

The short version: horrible service. Estimate visit which lasted literally 20 seconds. Didn't ask questions, made no effort to understand our situation, just took one step into our 2300+ sq ft house and said No, we aren't doing this job.  Details below.

The longer version: Had two leaks in copper piping in the ceiling of the kitchen and family room of our 30yo townhouse. This caused a bunch of damage and forced us to relocate much of our stuff to our living room and dining room due to demolition and remediation while the rooms were sealed off with plastic sheeting and ServePro's blowers and dehumidifiers did their work.

Both plumber who repaired the leak and ServePro recommended we look into repiping whole house since leaks happened in rapid succession. Since so much of the ceiling was demolished, you can literally see where the pipes are running instead of trying to guess. ServePro guy suggested we also contact ePipe and get an estimate since he'd heard good things. Called and made an appointment.

Two days later, Tommy arrived on time.  He literally took one step in our house, and I said, Sorry for the mess, referring to the clutter from the contents removed from kitchen and family room adding to office setup in dining room (work at home setup since COVID pandemic started). He took one look around whike standing on our doormat and said, No, we aren't doing this job. We have to trace the pipes and there's too much stuff in the way.

He didn't bother to ask if we'd be willing to move the stuff. He didn't hear the 5 industrial air movers blowing air in the family room and kitchen. If he bothered to take five more steps into the house, he would've seen the plastic sheeting ServsPro out up where the demolition from the water damage had occured, and maybe would've thought differently. But he didn't. He just said No within the first 7 seconds.

I was shocked. I was about to explain why the stuff was there and that if it was a concern, we could move stuff eventually. (Note that we already had one plumber give an estimate for a copper or PEX recipe, and we knew that they'd need even more access than ePipe would, and that plumber didn't express any concerns). But I decided that if he was too clueless to express interest in the job and be as terse and rude as he was, I wasn't going to try to talk him into giving me an estimate, let alone actually trusting this company with a major repair on my house likely to cost $15k-$30k.

So I politely said, Oh, okay. Thank you, let him turn around and walk out, and closed the door behind him.

My first experience with ePipe lasted 20 seconds.from start to finish. It will be my last.

You blew it, Tommy. Maybe you have so much work coming your way that you just DGAF.  Maybe you were just having a bad day. Maybe the extra five minute delay before I could let you in the house put you in a bad mood. Maybe this is how you treat everyone. I have no idea.

Epipes is a life saver. We had a pin hole leak in our plumbing after 20 years. We had leak repaired but were concerned about the future. Their team came and used their equipment to clean, sand and coat our existing copper pipes with a patented process of epoxy to coat the pipes throughout our home. They were on time and efficiently did this entire job in two days. Their crew was trained, clean and protected our floors and home during the whole process. Highly recommend.

We had a leak in one of our pipes a couple years ago.  Our house was old (built in the late 50's) so we had ePIPE coat all of the pipes in our house.  They gave us a quote for the job and that was what we paid.  There was a nice discount for paying cash.  The work was done in one day.  Recently we decided to have a water pressure regulator installed as well.  Called ePIPE and were able to schedule an appointment within a week.  We got a discount on the cost of the regulator for being a repeat customer.  Dave installed the regulator yesterday.  Dave was unable to turn off the water at the main junction on the sidewalk (the valve was frozen), so he had to do more work to install the regulator.  He did not charge extra for the work.   Dave also noticed that one of our other outside pipes was showing some wear.  So he replaced it, also without any extra charge.  And thanks to Dave I found out that our main water street shutoff was frozen, so I called the water company who will fix the main valve for free.  I would recommend ePIPE to anyone.

Stay away ... Save your money and time. They'll make you wait months before any work is started ... The salesman are also very abrasive and try to pressure you into signing a contract right away.

I used ePipe for my rental. I had a very different experience than what others have noted. As it turns out, they did not check all the lines and the water line for sprinklers had too much epoxy and they had to come out and reroute the pipe. Secondly, they did not relight the water heater. Most importantly, while completing the work over the water heater, they caused a pin hole size leak in the gas line to the water heater. Thankfully, my tenant contacted The Gas Company who came out and saw the source and replaced the gas line. There was an opportunity to reach out by telephone to apologize for their mistakes rather than emailing me. This could have been far worse had my tenant not raised the issue with the gas leak.

We loved the fact that each day they worked here, they were on time or early.  We also appreciated them being consistent in wearing masks.  Antonio and his crew were professional, polite and clean. They treated our house as if they were working on their own homes.  Antonio also helped us with a minor plumbing issue that was out of the scope of our contracted work (Outdoor faucet leak).  

Tommy, the gentleman who came out to our house to tell us about what epipe would do for our plumbing, was very informative and helpful.

We have nothing but the highest of recommendations for this company.

I know that many of our friends here in Leaky Niguel struggle with the decision whether to repipe or E-pipe.  Epipe is the epoxy that is blown through your pipes.  5 years ago, we did our homework, counted the cost, and decided that it would be better to epoxy than repipe. Each of the issues have their problems, but epipe seemed to have less problems at the time.  Four and 1/2 years ago we left for 10 days because they needed the water off for a week.  The thing we liked was that they have a 10 year warranty.  Since we had had 7 leaks in 14 years, we figured a 10 year break would be good. Well, 4.5 years later, we find that their warranty is to only repair the costs, not for any ancillary damage. That is after we read the contract. I guess if we had read that it didn't cover any ancillary damage we would have understood that they don't stand behind their product.  We used Pipe Restoration, Inc., based in Santa Ana.  Here is the compilation of our results:
Saturday, February 27, 2016 7:30 am - come downstairs to find water all over the surface of the kitchen floor, the eating area floor, and the dining room carpet soaked. We can hear the water coming out of the pipe.  We shut off the water.
8:00 am - call Epipe, instead of our usual, reliable plumbers, to make sure they handle it and to keep the warranty intact.
8:30 am - get a call back from SOS plumbing that a plumber will be there
11:00 am - SOS plumber shows up at our door.  We have already pulled out the drawers, with an open panel to show him where it is leaking. He wanders around our entire house for about 2 hours, upstairs and downstairs, with his listening devices, with the water both on and off, and about 1:00 PM he tells us that he can't determine where the leak is and he thinks it is a slab leak.  We tell him to open the wall opposite of where it is leaking behind the cabinet drawers and he tells us that he is not authorized to open up the wall. He turns off the water and tells us to have a nice weekend.
Sunday, February 28th, I call Epipe again, asking them to send out a plumber so that we can have our water restored.  I am told someone will contact me on Monday morning.
Monday, February 29th, finally SOS and Epipe come, open up the wall that we had requested to be opened on Saturday, find the leak about 1 inch above the slab, replace the pipe, rip open more of the wall, take the baseboards, find fans for the carpeting, and we have water restored by about 10:30am.
Tuesday, March 1st, Epipe comes by and adds a fan.
Friday, March 4th, Epipe comes by and removes the fans.
Tuesday, March 8th, Epipe calls and asks if we have more baseboard to match because they accidently threw away the old, wet baseboard.
Monday, March 14th, I leave a message, asking what the next steps are. The wall is still open, and the carpeting is still not set.
Monday, March 21st, I leave a message, asking what I need to do next. The wall is still open, and the carpeting not set.
Monday, April 4th, I leave a message, asking what I need to do next.  The wall has now been open over 5 weeks. Later on that afternoon, a contractor that we had contracted with to work on our bathrooms, came to get his sub-contractors started.  After he is done working on getting the bathrooms demolished, I pull him into the kitchen area and show him the wall that has been open for 35 days and ask how much it would be to patch up the wall.  He looks at the jagged cut, and determines that there is black mold.
I call Epipe and leave a message saying that black mold has been found.   I get a return call and they said that I need to call a mold remediation company, that they don't cover. He said when that was done, they would get their dry wall guys out to fix the hole. Hello? It has been 6 weeks, was anyone ever going to call? They didn't know we had black mold. In fact, it probably wasn't there before the leak and has grown since the leak. I take to their Facebook page, trying to get someone's attention.
Tuesday, April 5th, I call Epipe again, leaving a message, asking for help with mold remediation, and I receive a return call that it is not covered.  I then told them that I would be sure to register my displeasure on Facebook, Yelp, Angie's List, etc.  And the guy, said, Oh well.  Later that day, our contractor recommends a mold remediation service. I call and set up an appointment.
Friday, April 8th, Mold remediation starts to the tune of $3000. Kitchen cabinets all taken out.
Epipe blocks me on their Facebook page.  
Thursday, April 14th, Mold remediation ends.
Monday, April 18th, we get a quote from our contractor to have our kitchen put back together:  $13,500.
Thursday, April 21st, 8 weeks after Epipe tore open the wall to fix the pipe, the contractor that we have been working with for our bathrooms, has his subcontractor drywall the kitchen area that was dismantled by the mold remediation company.
Tuesday, April 26th, A mutual friend writes us an email, while we are traveling saying that

most horrible experience. these people have horrible service. they were all set to come out to do my slab leak and do a cut and cap. and leak detection. gave me the price. sounded okay.  then  after i give all my info  i get the bomb. you have to pay another 400.00 for asbestos check. firstly say that in the beginning. secondly who does that. not one other company i called afterwards said anything about that extra charge. they dont know what they are doing. do not use them. im so tired of companys trying to get more out of customers. greedy and unprofessional. takes so long to get an honest company anymore or one that knows how to do business right. straight forward  and efficient. these people are none of that. they would have just kept adding to the bill in the end. stay away.

All around top notch company. We first got an estimate from Tommy a year ago after a we had a copper pipe leak in a concrete slab, he came out and went through all the details, super nice guy. We ended up not doing anything about it but a year later we had more leaks. We contacted Tommy and there was absolutely NO I told you so attitude coming from him, very professional. They sent an excellent, knowledgeable team (Martin, Hector, and Daniel) out to epipe the line but after a close inspection they said the pipe was most likely too corroded to successfully epipe, but they were willing to try if we wanted, the other option was to reroute the pipe and abandon the pipe in the slab, they gave us a good quote and time frame so that's what we did. The house is complicated but they were able to figure out the best way to do it. The company and team were very accommodating to our schedule and the job was completed quickly and cleanly. We will definitely use them again in the future.

We had a slab leak at our home. We called the service department at Epipe and talked to Stephanie they sent out a technician and found the leak right away. Since we had marble tile  a direct repair was not an option. We decided to only repair the line that was leaking. They stopped the leak got out water back on and returned the next day. Every one at Epipe was very professional and clean would recommend them to family and friends

I extremely pleased I chose this company. Their workers were highly skilled and neat. Their work exceeded my expectations.  I highly recommend this company, especially for those who are worried about pinhole leaks on pipes.

I had planned on having this service performed for a few years. Unfortunately I waited to long and suffered a series of pinhole leak's causing over $100,000 in damage. I so wish I had called in ePipe before I suffered this loss affecting two levels of my home. But now I can move on and feel confident my copper pipes are protected.

I hired epipe on our plumber's recommendation.  It has been a nightmare ever since the job was completed, or shall I say, not complete?? The procedure was completed Friday February 27th. Two hours after they left, and one hour before I was hosting a party at my home, water is pouring through my foyer ceiling.  Explanation didn't make me very happy. 10 days later I am waiting for them to come and fix all the dry wall holes, I have to call 3 times to get this to happen.
Since the job was completed, I have two dripping showers, a running toilet, and a leaking kitchen faucet that can't get to seem either cold or hot water that I didn't have prior to the procedure. I call over and over and have been continually blown off. It's been 33 days since I wrote a check for almost $20,000 and am still trying to get them to fix the problems they caused.
Never ever use this company unless you like to spend time calling people and leaving voice mails and getting no response.

We used ePipe after interviewing several repipe companies...the repipe people were for the most part dishonest in their pricing, not truthful in the extent of damage they would leave behind and misrepresent how much of your plumbing they can actually replace.  EPipe was a perfect fit for us...Tommy was very knowledgeable and professional and Stephanie is an angel.  The process went smoothly and our water pressure is amazing. No wall damage requiring no patch and repair.  As to another review I saw regarding the asbestos testing, any reputable company will demand asbestos testing before they will remove drywall and plumbing if your home is a certain age...we had to have it done for our furnace replacement also.  It's the law. So no worries with ePipe!!

We started have pin hole leaks in our  aging copper plumbing which we  had repaired, then the pin holes leaks started in other areas.  We looked into replumbing the house but that would involve cutting multiple holes in the drywall and several days while the pipes were being replaced.  We found ePipe and decided to have them install the coating inside of our pipes.  The crew that came out to do the work were very professional explaining what they were going to do.  The crew was very good about putting down plastic to protect the carpets and putting down other material over the tile to protect the tile floors.  They even changed  the main shut off valve so the house could be turned off while leaving the irrigation system operational.  During the process they had to cut a couple of holes in the dry wall to do a repair but they sent  someone  over to repair the dry wall.  He did an excellent job of repairing the dry wall you  can't tell where he did the repair, he matched the texture of the wall.  If you're having thoughts of replumbing your house I would recommend considering ePipe.

I can not recommend this company enough!! From the estimate with Tommy to the work completion with Antonio and his crew, I had complete trust that the job would be done as anticipated. We feel comfortable being protected from future pinhole leaks and the damage they cause for a long long time!!