Best Air Duct Repair in San Diego CA

Had a/c and water heater serviced. Guys were really professional and the lady who answers was really nice. They had masks and really know their stuff.

A very bad experience not recommend. Say and do are different thing charge terrible service $450 for two hours to repair.
Last week my water heater was brook. I called them come to checked the leak. The representative said. They won't charge first visit for the inspection.
The guy come see and said the unit out the warranty need to order the part will be $450. He order it for me.
Next day I called the water heater company directly. They said to me you are unit still under warranty. You just pay for the labor.
I called back to Billhowe Plumbing explain the all detail and why lie didn't cover and why charged $450. They representative said and change the story , we charged first visit and charge $150 an hour. That is why charge $450. Never ever call they again.

Next day a local guy called recommend from water & heater company. He help fixed only charged $75 an hour. He just charged $150 for two hours.

Jeff is one of the more honest plumbers around. No BS. Also he's an active member in the community unlike many businesses. Honesty and involvement. A great combination. I would highly recommend Jeff.

Tarpy heating and air conditioning company put a heater in my mobile home .I was very pleased in a timely manner, I was super pleased with the two men they sent out Crow and Jasper Lazaro. They were polite kept any mess cleaned up all the time and they were good about answering my questions. When and if I need any more Plumbing or AC done I will call this Company, Tarpy. When I call the office to ask about heating and air conditioning receptionist was super helpful which you don't always get and I thought that was a good start to. She sent a man out that day we went over everything and he explained very well to me what was wrong .So if you need an AC company this is the one to pick Five Stars.

Ely is a complete professional from appearance to knowledge of plumbing. I would highly recommend his company for your plumbing needs!

Early Saturday morning my water heater sprung a leak from the water fitting that had corroded. I called Ely who I found on Yelp. Ely immediately sent one of his plumber to assess the situation in a timely manner.  He explained the severity of the situation due to the valve that had to be replaced which was in a tight spot. There was a possibility the water heater would have to be removed to in order to replace the valve correctly.  

Ely returned with the new valve and fittings and was able to complete the job in a timely manner without removing the water heater saving me a lot of money  in labor cost.  

I would definitely recommend Castillio Works Plumbing and would definitely call them again for my plumbing needs.

Thanks Ely for the awesome work!!!

Regards,
Vince

Called them out to look at my AC compressor that was struggling. The tech they sent was awesome, very knowledgeable and capable. We discussed options for repair, and unfortunately there weren't a lot of options for repair that stood up to the cost/benefit ratio. So we committed to replace the ENTIRE A/C, compressor and heater AND add a whole house fan that I was REALLY excited to have(18+k!). I was amazed at their immediate availability (now looks suspicious) of the next day to start... that's when everything went south. The install was problematic from day one, the tech they sent to install was grossly under-trained and didn't have any support from his office or team to speak of. He struggled for 4 day to get everything installed, and STILL we didn't have a functional whole house fan. (same day heating and air????)  Their tech, fried the controller that came with the fan due to improper install, luckily it didn't burn my house down! The manager didn't seem too responsive to resolve my problem, and stated that due to supply constraints, this might take a while to get. You would think that as this is their primary function and probably install a lot of whole house fans, it would be a good idea to carry spares on hand for just such an occurrence, right? NOPE! At this point I ordered my own controller, (that was amazon prime!) and received it 2 days later. Another entire week passed before I had to reach out to them to ask if my part had come in to repair their initial screw up. Amazingly... it had JUST arrived and they then asked me if I'd like to schedule the repair... AFTER I called THEM! THEN... I ask them to install the additional controller, figured that maybe they could throw this in in exchange for the delayed install and the poor customer service and completely missed deadlines... NOPE! They actually want MORE money! $225 to land two wires. That's a hard pass.

I should mention that the manager, Dan, did offer to make things right even if that meant coming off some of the cost. That sounded great and a valiant effort! AND I believed him... all the way up until i got the first payment demand from the financing company... BEFORE I even had a functional unit!!

Grossly disappointed with the company as a whole, they talk a big game and make all the right promises, but utterly fail in execution and customer service. Take your money, patience and worth elsewhere.

Update #1. Owner of the company saw this review and got involved. He called me to get the details of what had been going on and was determined to make things right. He immediately cut me a check for $500 as a show of good faith. He then assured me that he would put his best people on the job to get us complete and happy. Long story short, the whole house fan was bad from the start. It had caused all the issues up to this point. Still rather disappointed that it took as long as it did to figure that out... Regardless, they stepped in and made things right and for that I have updated this review. I can appreciate snafus happening in the maintenance realm, stuff happens and timetables get missed. It's how the company reacts to these stumbling blocks that changes whether I will do business with them again or not.

These guys are great! Carlos Cervantes was on the call and he did a fantastic job. We'll gladly give our business to these guys. Thanks

My furnace was not working and i called 5 days before christmas figuring I would have to wait.  He came out the next day to diagnose the problem and said he would order what I needed and be back the next day after his scheduled work beause he didn't
want be to go any longer without heat.  He came the next day and worked until 9:30 pm installing my new furnace then came back the next day after work and finished the
details and the cleanup.  I cannot say enough about the work ethic and the great job.
I would recommend them to anyone needing their survices.

Had the most professional service ever.. my issue was fixed rapidly with great smiles and service.. I would highly recommend this company for any plumbing needs.. I rate that company highly..

Debra Mena from La Puente

Awesome. Prompt service clearing a kitchen drain. We had scheduled with another drain service, and they no-showd? keeping us waiting for two days. Finally could not lock in a timeframe for sure, and said they would try to get to us the next day. Anderson scheduled us first thing. They did not keep us waiting, and called in the AM to let us know exactly when the plumber would be there. Excellent customer service and professional results! I highly recommend Anderson Plumbing!

Called because I had a condensation leak told there were some chips in the drain hose. Needed to be cleaned out. 20 minutes later had bill for 420.00 dollars. told them that was outraggest. told that what the book said to charge. Would never used them again. Be carefull when using them. would not recommand to anyone!!!

Oliver was such an amazing employee he came in with a  mask and was very respectful and fast! He went into the restroom looked at the toilet and in literally 5 minutes done my toilet worked again! I would definitely be calling them again if any problems arise and asking for Oliver!

Thank you again!

We wanted to give a shout out to Ty and Chase at SHERLOCK PLUMBING HEATING & AIR! Very polite gentlemen, very trust worthy, they installed our new furnace and made sure it was working correctly. They did a wonderful job and cleaned up after themselves too! We felt like they really love what they do and care about their clients! Thank you Ty and Chase
Bob and Colleen M.