Tarpy Plumbing Heating & Air

Chris F. was out yesterday to our home for a routine check-up of our AC system. He was very cordial, and was willing to share the process he goes through, and answer all the many questions we had about our HVAC unit.
He also let us know what to expect with the next Tarpy visit. He was very
knowledgeable, and professional.

Sam the technician who did our maintenance was knowledgeable and very informative.
Great job!

Thank you,  Chris F. for doing such a thorough inspection & making sure our system is running top notch! My husband was even impressed! We truly appreciate people actually doing their jobs, especially these days.
Thank you so much!
John & Gina Vreeburg

I've been using Tarpy Plumbing Heating & Air for a few years now, for annual checks and maintenance. Always professional and friendly, always explain options available to us without being pushing, always knowledgable about my specific system and requirements.

For a few years we have known that we would need a new furnace and AC coil; this last week during Mario's inspection, it become clear that the work needed to be done this year. Not having the kind of money required to hand, we made use of financing and Stephanie did a great job of walking through the paperwork with us to ensure we received the financing we needed.

Within the week, the work was scheduled and completed. The brothers Crow and Jasper took out the old system and installed the new one with no mess or debris left behind, shored up a weak beam in the garage and did a good job walking me through the new system and how to operate the new thermostat.

The new system is obviously much better than the 20 year old system it replaced but, nevertheless, I have complete confidence in the work performed, will continue to make use of Tarpy for future needs, and have no hesitation in recommending them to others.

Terrible timing for a water heater to go (we were already down one in the back of the house and waiting for a solar install to complete before going electric and/or merging the water lines), but life is unpredictable.

3 days before the solar install our main water heater catastrophically failed. Tarpy had someone out within a couple of hours, provided a much better quote than I had received in the past, and had a great team of plumbers and electricians ready to go (to convert the heaters to electric) early next morning.

Long story short, they (shout out to Adam who was running point on the job) somehow managed to run new electrical to the back of the house, upgrade the laundry room electrical, install 2 new heaters and leave the place looking way tidier than before in a single day.

Worth mentioning that 0% financing for 18 mos was a breeze to setup, and, was very helpful with another major project a couple of days out.

Incredibly professional group from quote to completion. Wouldn't hesitate to recommend to anyone, and will definitely be using them for future needs.

We just replaced our AC and heater with a variable speed heat pump system using Tarpy. They were professional and thorough when they came out to give a quote and they were able to match competitor's pricing (as long as we were flexible on when they did our job). I think they wanted to slot us in between other jobs, and that worked for us. Crow and Jasper did the installation. We've only had the system for a week so far, but things seem to be working well. We like the ecobee thermostat system they set up too, so we can easily control everything via our phones. They threw in free registers/supply vents, which was nice too.

Chris F was thorough and professional. Got here early and even vacuumed where he worked. Awesome people work for Tarpy.

The technician, Chris F, came out and did the AC system check up and did a fantastic job.  He was on time, explained the check up results, and provided us with an gable fan option to help eliminate the build up of heat in our attic.  I have had nothing but good things to say about Tarpy.

I had the pleasure of having Armando from Tarpy visit to conduct an annual inspection of our HVAC system. He was very professional and thorough. Armando took time to document the entire inspection via pics and video, and explained the findings and what needs to be done. I highly recommend them and will definitely pick them again.

We had Robert come out for our annual check on our heater and air conditioning unit. He was awesome. He was very thorough and explained everything so I could understand it.  Very pleased with the service!

My neighbor originally recommended Tarpy to me. Jared from Tarpy was very professional and took adequate to time explain options regarding my heating system without talking down to me or telling me to just trust what he said. Once I had estimates from multiple HVAC companies, I chose Tarpy because I had the most confidence in their expertise, experience, and integrity. Once I accepted Tarpy's proposal, Joe was very responsive and flexible in following up with me. Once the work was scheduled, Stephanie communicated every step of the process, including timing and how to get the HERS test and final county inspection (HERS and county inspection not yet completed). Gilberto and Freddie (Alfredo C) were the on-site team executing the scope of work: 1) replace gas furnace; 2) add water heater drip pan; 3) install new whole house fan. Gilberto and Freddie were efficient, friendly, knowledgeable, and patient with my barking dog (extra points for that!). They listened to my request about where to install the whole house fan return, and they stayed late on the second day to get the electrical right on the power to the fan and the wall switch. I would definitely request Gilbert and Freddie by name if I need any additional work from Tarpy in the future. I highly recommend Tarpy for your HVAC needs.
Michelle in Oceanside

Rafael just completed our A/C inspection. While conducting his inspection he spotted two potential issues. One, a communication wire that should have been internally housed was externally exposed and discoloured by sunlight.  Rafael corrected the issue.  Two, the A/C's original installation did not include a motor start assist. He recommended one be installed which we discussed about doing upon next inspection. Great job Rafael.
Thank you for your promptness and open communication and showing me where the problems were.   Jim Preston, Carlsbad

Chris F. came out and went through our entire min-split system and verified everything is in good order. After Chris expained the Gold Star program, we decided that is a good fit for us as well. Thanks Chris, thanks Tarpy.

Let me tell you about this dude Scott.

Scott. Is. Amazing.

On Sunday, I noticed my bathroom sinks backing up with water and I already knew what it was: a clogged condensation line in my AC. While I had experienced it before, I had never mastered the art of PREVENTING it. I called Tarpy and got an appointment scheduled for a few days later. Their communication was awesome: sending out appointment reminders the day before and letting you know when the technician is on his way on the day of.

I feel like the issue was pretty straightforward and just about any technician could have resolved it. What made me come here and leave a review on Yelp is how awesome Scott was with my pets. I have 6 dogs, all rescued, and all a little weird given their various past lives and traumas. Whenever a stranger enters my home, there is always a lot of barking to start and it eventually (mostly) dies off and then everyone is quiet. I always make sure to put the dogs away when someone is here working in the house, but Scott ended up needing to go into the room that the dogs were in.

He handled them all like an absolute rockstar, knowing how to greet them (holding out the back of his hand for them to sniff) and was SO patient and nice to them as they helped him (I think in their minds they were) with his task. Even Prince, my super nervous Schnauzer warmed up to him after a few minutes and was so happy to have him here working on the AC.

Scott did talk me through how I can clean the line in the future so I can prevent it from getting stopped up again, which I so greatly appreciate. I don't know how long he has worked for Tarpy or how much you're paying him but give this guy a promotion because his customer service is stellar.

Signed up for a maintenance package with Tarpy and will be using them moving forward.

I've had the pleasure of working with Dan, Chris F, and Betty from Tarpy Plumbing Heating & Air, and I couldn't be more impressed with their exceptional customer service. As someone who has worked in customer service for a number of years, I can confidently say that they went above and beyond to ensure that I was completely satisfied with their work. From start to finish, they were knowledgeable, friendly, and honest. They took the time to explain everything to me in detail and made sure that all my questions were answered. The team at Tarpy is truly top-notch, and I highly recommend them to anyone in need of plumbing or heating services. Thank you, Tarpy Plumbing Heating & Air, for your outstanding service!

My AC and Heater units weren't working so a gentleman named Chris Fellows saved the day!  He was so courteous, friendly, and very considerate with keeping my belongings and house clean.  From shoe covers to floor coverings, I really appreciate how thoughtful he was.  And he fixed the unit, cleaned it inside and out very quickly.  Highly recommend!

Today we had a heater installed in our apartment by Tarpy. They worked diligently through the project. They They were very considerate and got the job done successfully. Oscar and Chris did an amazing job!

My family has been wanting heating and air in our house for a long time.  My sister checked into Tarpy's and all the reviews were so good, we decided to go with them.  I have to say that we are so pleased!!!  The professionalism and the work were on point.  We want to thank: Gilberto, Hernan, Erick, Caleb, David, Ozzy, Fredy, Buky, Ricky, and Dylan for everything they have done for us.  They are awesome young men and if we had to do it all over again, we would call them.  On top of everything else, they are so friendly and helpful.  If anyone needs recommendations, take it from me and my family.  Call Tarpys Heating and Air.  They do good work and are very professional and they will get the job done!

Scott, I'm not leaving you out.  You came out and explained everything to us and made sure we understood everything that was going to be done.  You made sure that we knew what kind of system we were going to get and you made us feel good about getting the system.  Thank you for your kindness and professionalism.  And thank you for having such a good crew.  We have our maintenance package so we can have the system maintained every year.  

Thank you guys for everything!!!!!

Hernaan & Oscar came to replace our air duct system. They were very knowledgeable, professional, kind & friendly. They were on time and gave an informative assessment and proposed a great solution for an atypical, challenging situation, regarding our ADU.

Tarpy installed a new furnace for me. This was one of the best customer service occasions I've had in a long time. They were  on time, protected my carpet, were quiet and worked professionally. They updated me several times on their progress.  Ozzie, Gilbert, and Teddy worked from 8 AM to 6 PM. One issue could not be resolved that day but at 8AM the next day the field supervisor, Eric came with Ozzie and They solved all items. I am extremely happy with everyone at Tarpy, including Jared, the salesperson, and I recommend them heartily.

Gilbert, Matthew, Oscar, Ozzie, and crew were professional, knowledgeable, diligent, respectful and worked hard to get our heat pump and ducting installed on schedule in our home. They went above and beyond and we are pleased with the new system.

As most bad reviews go, I'm posting out of frustration. We had Tarpy come out when our A/C wasn't working a couple years ago. During that repair we signed up for a 5 year package that comes with two check ups a year on our HVAC system.

Technician comes out today at 1 pm to check furnace. Blasts it full heat, wraps job and leaves. House never really cooled down. We have an infant and put him to bed and realized the furnace never stopped running. Bedrooms have hit 80 degrees and we have A/C running and it's still blowing hot air.

Utility bills are astronomical and I have an infant and cannot turn our heater off. Finally at 10 pm on a Friday I called the after hours line to be told they could take a message but I won't get a response until Monday. So now I either have to let my heater run 72 hours straight or spend money on an emergency service that will show up on a weekend. Cannot recommend this company given all the circumstances.

I Just had my first service by Rafael Juarez from Tarpy plumbing and heating, and was especially very satisfied in the following areas: punctual ness, the thoroughness on conducting the inspection on my furnace, providing easily understood description of what he found, and what that means, and the new service offer from Tarpy Plumbing to me as a former client of the My Guy company which is now extinct.  
I appreciated his honesty, and the time he spent in answering my questions and explaining the new services the company will be providing me next year and for the remainder of this year  
I highly   recommend using Tarpy Plumbing and Heating.

Robert came to see why our 24-year-old furnace was making unpleasant sounds, provided a detailed diagnosis and multiple resolution paths. Professional and easy to work with. Although I was hoping to get 100 years of service out of the furnace, alas: it was time to replace it.

Rafael came out the same day(!) to assess what our home needs and again provided multiple options from Cadillac to K-Mart. This process was guidance and help rather than SALES(!). I'm not a fan of SALES.

20 hours later, Matthew and Oscar arrived. They were courteous, speedy and professional. When  they left, we had a shiny new furnace that works way better than the Ancient One, despite unexpected challenges that they encountered.

From start to finish, everyone I dealt with was great: genuine, professional, trustworthy and courteous. Including the very nice lady I spoke to first thing yesterday morning.

Jasper & Crow of Tarpy did a fabulous job installing my new rooftop AC/Heating system. I highly recommend them, estimator Jared Opp, and the rest of the crew at Tarpy Heating and Air. They explained the process and answered all my questions. Glad I went with this contractor.

Tarpy is our go to for plumbing and HVAC and they never disappoint. Gabe came out today to take a look at an issue with our toilet which he quickly resolved. He also fixed a small issue with out bathroom sink water pressure. Gabe's been out for a different issue before, and has always been friendly and professional. We really appreciate working with Tarpy and always highly recommend them. Thank you!

Great service, highly recommend. Installed our AC in less than 3 days and fixed a lot of other ventilation issues we had at no cost. It is a top notch job and working great. The plumbing service is also top notch. We had several plumbing issues when we moved in and they were quickly resolved with Tarpy at a reasonable cost. The team was very professional, thank you David Estrada, Gilberto Zavala, Paul Burdick, and Gabe the drain specialist.

Paul, , my wife, Maureen, is making the following statements. I had Robert Stillwell with Chris Fellows for HVAC maintenance, and they were very professional especially Robert Stillwell. He knows what he is talking about and an excellent salesperson. He provided the many benefits of Tarpy's Membership Program, and he persuaded me to purchase the Platinum Membership Plan. He is the type of person who excels at his job. I will publicize his name and Chris Fellows to Yelp. I am highly satisfied of their services, knowledge, and demeanor.

We had a great experience with Tarpy plumbing! We had a tough plumbing issue that seemed impossible but Gabe, Anthony and Ron made what looked like an impossible job doable. We had a few estimates and suggestions that would have cost us a lot more money and would mean tearing up tile and floor boards but Anthony had some great ideas when it came to removing some old cast iron pipes that left our our floors intact. I would highly recommend! They also replaced our HVAC a few years ago and service was great! Thanks Tarpy heating , plumbing and air!

I can't believe that my service was done on 10/12 and the transaction is still pending with my loan. I called Wells Fargo and they said they are waiting for correct paperwork on Tarpy's end so I can start paying it off.

Also, to get the final permit I would need a third party to come out. Third party doesn't have any availability until end of December. I asked Tarpy if I can use another company to speed things along. After a week of waiting I called them yesterday to follow up. I received a call back today saying that the third party agreed to fit me in and so I called them right now and they said No, they are completely booked.

I honestly don't know what to do. So frustrating with this company.

We had to replace our furnace. They came out the next day and did a great job. The expert technicians were Crow, Jasper, Matt and Oscar.
Thank you

Had Tarpy  install a new hvac with heat pump.  They where awesome.

Both Hugo SR. and Hugo JR. Did an awsome job.  Always clean and answered my questions.  They took out my old stuff and had if removed from my yard quickly..  always working and always aware of there mess.

I would always use them.  He even said if I had questions he would try and answer them.

If you have Tarpy install ask for them by name

OMG!! What GREAT service this company provides!! Wow!! They really go the extra mile to help their customers. They're friendly, professional, on time and the work provided us EXCELLENT! Mario and Gabriel came to check the plumbing and the furnace. These guys are friendly, engaging and very thorough on what they will be working on. They will text you ahead time to let you know what time they will be arriving. These guys are very knowledgeable and do an awesome job! I feel comfortable calling these guys who work for a great company to work on my house. Give them a call and you won't regret it! Tarpy hires the BEST people to the job!

We have been satisfied and loyal Tarpy customers for over six years.  It started with the replacement of our main HVAC units (heater, coil and air conditioning) and then a few years later we installed a separate HVAC unit for the master bedroom.  Tarpy came out to the house yesterday to tune up our AC units for the summer.  Robert arrived within the promised timeframe and quickly got to work.  He took pictures of the work he did and explained the work that he performed - mostly cleaning out dust and dirt.  We appreciate Robert's professionalism, promptness and attention to detail.  Our house was left spotless.  We purchased maintenance programs for our two units to avoid costly future labor charges.  There was no high pressure sales pitch - I don't react well to that.  We are very happy and satisfied with Tarpy and especially with Robert!!

Robert was a true professional. He explained every detail of what he was going to check, how he was going to fix it, gave me multiple quotes with options and he didn't leave a mess behind like other contractors I've had in the past.
He even liked my dog and didn't mind that she wanted to hangout with him for a bit. Super nice, very professional, very thorough and detail oriented. I will definitely recommend Tarpy and Robert to all my friends and family. Thank you for such a wonderful repair experience!

Thanks to the TARPY HVAC crews and especially Jasper and Crow for their professional, hard work at my house.  We are enamored with the new HVAC capabilities...thank you Paul for setting us up with the right solution for us.  
Keep up the great work!

Use them to service my heating, AC, and Plumbing. Had them install a heat pump for my parents as well. Everyone I have interacted with has been knowledgeable and professional. When I call, a person answers the phone and is able to immediately help me, no waiting for an automated system.

I just had my heater serviced today and Robert was quick and efficient, and had some excellent recommendations for keeping my system working well.

They installed a new HVAC system and we love it! It's already been over a year and the heater has been keeping us nice and toasty! We used the AC in the summer and I'm looking forward to being nice and comfortable!

I am so happy with my new Mitsubishi cooling and heating system installed by Tarpy.
I am in an older building and the set up in my unit was extremely complicated. I had another company come here five times bringing two different units without being able to figure out a solution on how to replace the air handler. The old one was not compatible to modern units and the set up in my ceiling was dated and awkward.

I decided to call for a second opinion and in walked Jared and he was very confident in how we could solve the issues by moving the air handler to my attic.

My technicians Cole and Ryan were fantastic. They took great care of my home, always cleaned up and worked very hard. The project took a little longer than expected but they never complained and were always polite to me and my pups.

I'm so happy I have this sleek, hi tech and modern unit instead of the traditional square or round ones that would take up more space. That's definitely important since it sits on my balcony so I always have to look at it through my glass door or sit right next to it.
Now I have more space and it is so quiet!
Since the weather has been so strange in the last month I have got to use both the heat and cooling and both works perfect and we have passed the inspection.

I'm so lucky I found Tarpy because you could not beat the price either!

After talking with several Heating & AC companies, I chose Tarpy to install a new mini-split system.  I'm very pleased with their work.    Ernie, Jacob, Oscar, Gilbretto and Freddie came the first day and hung all the wall units.  Ernie, Jacob and Oscar returned over two more days to put all the connections neatly in place.  I appreciated that they sought my input on how to lay out the linesets on the outside wall.  Some electrical glitches came up, which didn't surprise me in my 50+year old townhouse, but Ernie diagnosed these like a champ and made sure they didn't affect the installation timeline.   Ernie, Oscar and Jacob went beyond my expectations with finishing touches like removing the old radiant heat coil control boxes, constructing the drain pit to include a special stash of beach stones, painting one of the linesets and fixing an outlet that had lost power.   I appreciated how the Tarpy crew  educated me about how my mini-split system is layed out in the attic, how it works and how to maintain it.  Thank you to all who were involved.  I am definitely a fan and will recommend Tarpy to others!

My evaporator coil failed in the middle of summer, and I found Tarpy online. Cole came out to identify the problem and found it quickly. He thoroughly explained my options and got the repair scheduled for the following day. Matthew and Keegan arrived early and completed the job quickly. The area they worked in was left meticulous.
Everyone was very professional and courteous. I would definitely call on Tarpy again!

A Shout Out to Dan, who coordinated everything!

No Service to Jamul
They sign on with Google and do not service Jamul .
Why is it coming up.
Clear it up when people need help.

We just worked with Tarpy this week. Of all three companies that came out, Joe came out and assessed our system. He was the only honest one of all the companies to not try to sell me a new addition system for our third story. He looked at our current (4 ton) system, did his calculations and let us know that a new system would not be best for us. He recommended to move some ductwork around, and do some resizing. He explained everything to a T. He saved us thousands! So thankful.

Matthew and Dawson came out to install. Awesome guys. So respectful to our home. From laying down drop clothes throughout the house while they were working to simply wear booties on their shoes while walking through the house. They allowed me to explain what our goals were, and then worked their butts off all day. They didn't leave until the job was done and they didn't leave until everything was fully cleaned. Like they were never there, well besides our system rippin in. Our system is finally working up to its potential. I will refer these guys to anyone. Thank you again!

I typically don't leave reviews, but I had to come on here and talk about the service and care that Paul B. had provided to me and my home. I genuinely appreciate the hard work, expertise, and professionalism he provided as I had an extremely hard time with getting the issues with my hot water corrected. First, my issues began with no hot water in my shower and Paul was able to easily identify and explain the issue. However, it turned into needing to get a pressure regulator installed as the water pressure in my home turned out to be very high. I'm very grateful that he was able to identify that issue so we could get it corrected. He also had no problem answering my millions of questions about the services and equipment he had to install. I highly recommend Paul B. & Tarpy Plumbing Heating & Air!

I wish there were half star ratings because this would really be a 4.5 star rating. This rating is for a mini split ac system I just had installed.

My installation team, Eric and Manny, were absolutely top notch. Probably one of the best contractor experiences I've ever had. They were on time every day and even when they were going to be a little late, they called and notified me. They worked with me when I needed to change my schedule one day. They were very respectful of my home and made sure to cover everything every day, and clean up amazingly well at the end of each day. Would highly recommended requesting them for your AC install, they were fantastic.

The star deduction comes from the misleading expectations set by the main office. They told me the install would take 4 days. To me, that means from start to complete finish (drywall and paint). They actually just meant the actual AC install. I expected the paint and dry wall team to be different but I expected them to come in as soon as the install was finished. Instead I had to ask about when the drywall team would be coming. Only then was the team contacted and called me to schedule, to which they told me they were all booked up and it could take weeks until the finishing job was actually complete.

Overall, my experience with Tarpy was fantastic. Everyone I spoke with or interacted with was extremely responsive and helpful whenever I had questions, there was just the one little hiccup/annoyance that made it not perfect, but you have to expect that when dealing with contractors I guess.

TLDR: Highly recommend Tarpy!

Great experience from first contact to completed job. Jared thoroughly explained all options to replace my HVAC system and clearly explained exactly the work to be one.

Billy and Chris were awesome installers. They patiently answered all my questions about the installation as it progressed. They treated me with respect and were hard workers. Cleaned up very well as the job progressed. I really appreciated their professional experience.

Stephanie was so helpful as Project Manager. She kept me informed the timeline and answered my last minute questions.

The HVAC system at our family house went out and Tarpy installed a new system for us. My father ​is elderly and lives alone. Ozzy, Gilberto, and Freddy did a great job for him. They were very polite, professional, and friendly. They were patient and took the time to teach him how to use the digital thermostat and phone app. They were also very understanding when he wanted to inspect the work and had questions. Great guys and good work. Thanks!

excellent service from Tarpy when my heater failed on us during this chilly time of year. I was able to get a new heater installed within 2 days. Matthew and Oscar showed up on time and didn't stop till the job was done! nice guys! very clean job! great value!

Had a new heater installed by David and Oscar and it was a great experience. It was completed in a good amount of time. They were friendly, responsible, and respected the items in the space. Once the installation was completed, they showed my father and I what was completed, how to use the equipment safely and showed us how to work the thermostat. If I ever run into any heater, air, plumping issues again I will request David and Oscar from Tarpy!

Had my heating unit and duct work replaced by the team at Tarpy. Extremely helpful in financing and adjust their timeline to mine. Oscar, Dawson. And David came in, pulled the old duct work and had everything up and running in just a few hours. I'm still not sure how Dawson ran new ducts with only 9 inches of clearance, but there was never any grumbling. The 3 of them just came in, got it done, and left my home as clean as it was when they arrived. I highly recommended them.
Quick note. I work from home and am on the phone most of the time. Didn't even need to close my door even though most of the work was right outside my office. Stellar work.

One of hubby's friend recommended Tarpy Plumbing and Heating & Air.  The owner Paul came out and gave us 5 options.  He was very thorough and efficient.   From the bid he gave us and installed all 3 units within 5 days. His crews was amazing group.  Matthew, Dawson, Hugo, Hugo Jr., and Gilbert along with the delivery guys Zack & Richard.  They did what they need to do and all was very efficient.  They all wore booties inside and they left our place very clean.  Thank you Tarpy crew.  We got the Mitsubishi Electric Split System Air/Heating and we love it.  Highly recommended and very professional.

We had our A/C unit replaced last year. The process was fine and the A/C currently works but there were issues with the quality of work and the service is less than acceptable.
We called them to follow up because we were told there would be follow ups where they would tune up our a/c every 6 months and we figured it was a good time to make sure everything is working efficiently.

The lady who answered was extremely rude and claimed that we didn't pay a few hundred dollars out of the 6k+ that it cost to install. We asked to clarify the amount that they received from us so I could prove that we paid the full amount with our ccd statement. She refused to give us that information after we attempted to reason with her several times and eventually hung up on us. She also stated that they would not come to our property to tune anything up (there was a warranty where this was included) and that we should contact someone else for that. At this point I wish we hadn't paid them the full amount.

Deplorable service and I would never use them again.
Stay away.

I recently installed a heating and air conditioning system in my 1946 home, so it needed ducting, electrical, insulation - the works.

The estimator, Jared, walked me through the various options and was thorough and clear in communicating what was included and designing a system that worked with my budget.

The team of Dawson and Matthew that did the work were great. They were punctual and professional - even being quiet when I needed to do some presentations from my home office that week. I also thought I would be living in dust and work tools for a week, but they cleaned up thoroughly at the end of each day, so home didn't feel like a work zone.

The whole experience has been easy peasy from start to finish and I feel so fancy with my ability to control the elements. Looking forward to hot summer now!!

Saw Tarpy at the Fair doing our usual rounds. We were in the market to replace our A/C and signed up for a quote. Jarrod was on time and professional and provided multiple ideas on the system wit a range of prices and options. We went forward with the purchase due to his knowledge, expertise and system design.

Billy and Matthew were on time and explained the process of the install on day 1. Jarrod also came to share his vision of the project and ensure we were good to go. Over the course of the 3 day install I experienced friendliness, a high level of customer service, professionalism as well as great communication. The company brought in extra staff when necessary to ensure the job was completed on time (Chris and Ozzy). I highly recommend Tarpy because of our overall experience.

Excited for a cool home....

I may be biased as I live in east county and these folks are an east county company but they were reliable and honest in the clutch. That really matters to me. We've been experiencing this little mid Oct heat wave and our thermostat stopped working this not allowing us to youse the 2nd floor AC. They were prompt and came out same day to address the issue. A local competitor who installed our system was not so cool. Robert, our tech, was diligent and honest with the issue and helped a representative from our builder figure out next best steps. I signed up for their 1yr service which waives diagnostic visits including the one from today and hopefully avoid these issues in the future. #Murphy'sLaw

The review is about a week late but this company has been superb in every way. Their scheduling folks are easy to work with and great at finding a convenient time for the work to be done. On top of that, the technician, Joshua Blades, who was sent to help us reprogram the thermostats, was a Godsend!  He was extremely knowledgeable on the system as well as the thermostats. Just as important, he seems to have an inexhaustible supply of patience as he fielded all of our questions and provided clarity to our confusion. I would recommend this company not only for its above and beyond service but also for its excellent pricing.

Robert provided maintenance on my mini-split system, installed by Tarpy two years ago. He was very personable and professional and took his time explaining how the system works.  He cleaned the coils in the handler and was transparent in explaining different cost options for renewing my maintenance plan.  I appreciated his patience, clarity, and excellent work ethic.  Honesty and reliability are paramount in my decision to continue to work with service providers.  Tarpy excels at both. Thank you.

We just had two AC units need to be replaced. We called Tarpy and they were so quick to send people out to give us a quote and do the work. We had Matthew and Keegan here for two days and they were so respectful and kind. Our 1 year old puppy especially loved them!! They were so patient with our pup as he constantly wanted to be in the middle of what they were doing. Hands down such an incredible experience. I highly highly recommend them!! This wasn't our first experience and we will most definitely be using them again in the future.

Matthew Delgado And Dawson McClanahan Are Awesome!!!

They completed a four-day job in two days and are very detailed oriented and very good to work with! I highly recommend them be hired for any air-conditioning heating or plumbing service!

A+++ to Michael DellaMora for professionalism, and expert knowledgw in AC repair. Especially since my unit is older too. Michael came out and did an amazing job correcting my AC compressor. The recharge after the initial leak repair wasn't correct. He came out and knew exactly what to do to correct the issue. Now my system is blowing colder air than when it worked prior. Tarpy as a company backed there initial repairs and I'm very happy as customer. This is the business you can trust.
Thank you Michael! 100% recommend!

I can't thank this company enough!! Our ac unit stopped working in 100 degree weather, they went above and beyond to help us get it back running the same day!! Scott was so helpful and down to earth. I will now be calling him for all my ac and plumbing needs!!! They know the true value of customer service

New A/C and furnace Installation.

Keegan and Matthew did a fantastic job on the install. They were courteous and explained the new setup patiently. They took extra time to correct a faulty drainage system which could have been overlooked. Tarpy provided a military discount and a free maintenance service on my new a/c and furnace plus a free plumbing service as well. They also cleaned up nicely afterward. Customer service was super responsive and everyone was very professional. Very happy with my purchase and highly recommend Tarpy.

I like to personally thank Matt and Dawson for helping me relocate my Split and getting it online. They were very professional and friendly. I would recommend Tarpy plumbing because they aren't too small but aren't too big that you feel like you are dealing with Corporate Sales people.  

I recommend this to anyone looking for a family feel yet professional company.

Part two of three reviews.  David/Oscar Billy/Chris, and Manny did a tremendous amount of work in one week.  They install a whole house new A/C unit with everything being replace including an attic fan and new water heater.  Overall, I am very pleased with the workmanship. The job is still pending the insulation blow in, after the project is completed, I will post my final experience with Tarpy.  

David/Oscar Billy/Chris, and Manny OUTSTANDING JOB GUYS!!!!

I recently purchased a 95 year old house with an 80s floor furnace
that is, at best, temperamental - my description is it has three
settings: too hot, too cold and not-at-all.  Joe Ates, the technician,
was very professional and did as thorough a diagnostic as possible - something many companies will no longer perform for a floor furnace.
Although the furnace may be headed for the junkyard, I recommend
Tarpy PH&A and will keep them in mind should other issues arise.
Which they have, and will, in a rickety old house.

I'm in a condo complex, so my issue that needed to be fixed was a leaky shower valve. Plumber (Drew) had to work within minimal spacing and got the job done. Look at the photos and judge for yourself. Note that I'm in a condo complex where traditionally, you are able to go behind the walls and complete the job that way. In my case, no. Drew did an awesome job. Tarpy plumbing took the job when the initial plumber I had called in sick. It was upsetting because I did all the work to notify my HOA, e-mail my neighboring units of water shut off, and posting physical notices on front doors for the 48-72 hour notice. Tarpy plumbing came in clutch and did not call In sick on me, but the other did (Burtech). Drew was friendly, straightforward and knowledgeable. Water pressure is beyond great. I could go on but...Give them a call!

Well-structured system and staff. Get email and message reminders of the appointment, and the technician is professional and polite, and on time. Also, provide a free estimate for the repair, which is rarely offered in the same industry. Recommend giving them a call for any project.

I've had great experiences with Tarpy for both plumbing and HVAC work at home. All of the folks I've interacted with have all been very professional, helpful, and friendly.

Most recently, Joe came and provided a tune up service for our furnace to make sure it was in good working order for the winter months, and he provided something like a 20 point inspection on my system and walked me through all the areas that were showing some concerning wear and tear. I have a pretty good idea of what to plan for in terms of maintenance costs and the remaining lifespan of my current system. Thanks Joe!

***THIS REVIEW CONTAINS TWO UPDATES***

Jared was my sales rep and during his visit he gave me a very detailed breakdown of what I needed to efficiently cool my house during San Diego's summer heat. Just don't get fooled into 'limited' special promotions or any other sales gimmicks. It's inevitable w/ any sales pitch so take anything in regard to losing out on a deal with a grain of salt. It was something about selecting 15 families for a discount and only two families remaining for selection. The coupon is advertised on Yelp w/o the family selection 'deal.'

Besides the sales gimmicks the price breakdown was fair and they use highly quality equipment. After Jared left I even got the President of the company, Brock, on the phone to negotiate a little more because I was about to go with another company with a lower price. He was very responsive to what I had to say and gave me a better deal I couldn't refuse.

The good: Day of installation the two technicians SEEMED to know what they were doing. Each of them have been installing HVAC systems for seven years each and both previously worked for ASI. The A/C system in the backyard was professionally installed with electrical wiring and plumbing looking very clean. The furnace and coil in the attic was of the same caliber (so I thought). As promised, Jared even paid a visit toward the end of the end of the installation to make sure everything was going smoothly. The techs walked me through everything they installed. They even went beyond what was required by code and installed two fail safes instead of one at the coil in case of a leak.

The bad: Cleanup could of been a lot better. One of the techs dropped a bag of screws in my living room. I found six scattered underneath the dining table and couch after they left. Doesn't go well with a two year old around wandering around. In the attic I found plywood and vent piping from my old furnace laying around. The last thing I found was a fountain of water coming from the ground in the morning b/c of a broken sprinkler head. The head was thrown back in the hole in the ground it was originally placed in as if I wouldn't find something wrong. I would've been ok if it was disclosed to me rather than hiding it.

UPDATE 2/18/21: Ken and Kai promptly contacted me after hearing about what happened and sent Mr. Handyman services to replace my one broken sprinkler head.  Because they did they I believe they deserved a high rating.

UPDATE 2/25/21: I had to drop from 5 stars to 3 stars, which seems reasonable after you read this. About a week after using our furnace my wife smells something in the house and it eventually goes away after about 30 minutes and thinks nothing of it. I wasn't home so I wasn't there to help her locate the source of the smell. She also told me she heard a bang around the same time and went outside to see where the sound came from; nothing obvious found.

The next morning my wife text me the thermostat wasn't working and I told her I'll look into it when I get home. When I arrived I made sure all the wires were snug behind the thermostat and still nothin, none of the breakers in the main electrical service panel were tripped. So, my next course of action was to go into the attic and see if a sensor tripped causing the furnace to not work. What I found was confusing and irritating. I thought the furnace failed after one week of use, which it did but because of human error.

I called Tarpy, sent some photos and they sent Bruce within a couple of hours to determine what happened. Bruce was in the attic for about 5 minutes and informed me what he found. A can of PVC glue inside the furnace. WTF? This glue is HIGHLY flammable and burned parts of the furnace and as you can see in the photos. This could've burned my house down WITH my wife and baby inside.  The heat was so strong it melted the plastic vent in front of the unit, cracked the powder coating, and singed the gas line.

Tarpy sent out Jason, their senior tech, to replace the furnace. I requested Jason look over all of the work the previous techs did. Everything else appeared to have been installed correctly. I did notice during this repair visit the ENERGYGUIDE a sticker on my A/C unit outside had been torn off. It's the yellow sticker on major appliances that tells you the estimated yearly energy cost. I do like to compare my energy usage to what it's rated to, so I was a bit disappointed it was taken off without informing me first. In the end, Tarpy extended my warranty for my equipment, which is what I expected at the very least.

I initially said I highly recommend this business BUT now that I updated my review and I had some time to think about what had happened, all I can say is DO YOUR RESEARCH. I don't think this business is bad one but based on my experience I don't see anyway to give - five star rating. I just think the employee made too serious of a mistake that some attention to detail and more company training could've prevented.

Robert did a great job checking and repairing the A/C systems at both of our properties. He was very friendly and outlined our options clearly without pressuring us to choose any one in particular. We will definitely continue using Tarpy in the future.

Its great to find a company you can trust, does a good job and goes the extra mile to get the job done.

Joe, my project manager has been a pleasure to work with.  We had a tough job, with a super crunched schedule due to Christmas and he managed to get a crew that could replace our entire system in one day!  Joe is professional, very knowledgeable and great to work with.  The follow-up post install has been top notch too!

The crew Joe sent were also excellent.  Big shout out to  Matthew, Dawson, Eric and Keigan-they all worked like crazy, literally from morning till night, to get the job finished.

Very happy with Tarpy, recommend 100%

I recently had an issue with my A/C Ducts where air was not reaching some of my bedrooms.  I contacted many local HVAC businesses.  I got some in-home estimates where the technicians told me my problem was pretty much hopeless or the cost was high to fix the problem.  As I was about to give up hope, Tarpy came in and was able to schedule an in-home estimate pretty quickly.  

Robert came out and I explained to him my issue within my old house.  Robert was able to instantly find the problem and came up with a solution.  I was impressed about the time he took to diagnose the problem. He wrote it out on paper and made it easy to understand what the problem was and his solution to make the current setup to be more efficient.  After reviewing the quote, I decided that Robert's plan was the best for my house at the right price.

A week later, the project began. Robert came back to explain to the technicians the scope of the project and his vision for fixing my problem.  Chris, Degan, and David went right to work and undertook this project over two days.  I honestly did not grasp the scope of this project.  It had a lot of moving parts and these guys made sure it was perfect.  Each room was planned, and new ducts and registers were run.  They even took care of the minor cosmetic issues that no one would have noticed if they didn't mention it.  It was not easy to work up in that attic with temperatures a little warmer than normal, but they did it with ease.  Every time I had a question, they explained it to me and did not make me feel like I was wasting their time.  As with any project, there was some snags, but we worked through them with little disruption.

The end result was each room in my house getting more air and my house running about 10 degrees cooler than it was before they started the project. For the first time in a long time, I walked into a cool house after a long day outside.  The bonus was they cleaned up after themselves and it was hard to tell they even cut into the ceiling.  

I cannot thank these guys enough.  It was miserable in my house during the high heat and Tarpy came to the rescue.   The new ducts work perfect. I would recommend Tarpy to anyone who needs duct work in their house.  They are amazing and know what they are doing.  When the time comes and I need to use Tarpy's services again, I will for sure give them a call. They pride themselves on their customer service and work ethic and it is noticeable.

Tarpy has been wonderful. Everyone that we encountered so far has been great! We have used plumbing and AC. Drew with plumbing was very helpful. Jared took time out of his day to help us out on the weekend. Eric, Manny, and Dallas who installed our AC were friendly and professional. Stephanie was great to work with also. Everyone has been responsive, professional, kind, informative, and kept us up to date through the entire process. I can definitely say we recommend Tarpy!

We had our HVAC service evaluated today by Robert Stilwell and he provide outstanding technical and customer service allowing us to make an informed decision on repair or replacement without any stress!
We greatly appreciated his time and not making us feel rushed!!
Again Robert's customer service and professionalism are superior!!

Thank you
Michelle E & Paula G.

Matt was here today for our annual inspection.  I just wanted to send a message to thank him for his courteous and professional service.  He was aware that we were concerned about our furry friends so he took care to ensure that they were secure.  He was thorough, polite and pleasant.  Thanks Matt!

I have called Tarpy for several projects on an older home I recently purchased. From installing a water pressure regulater to replacing failing old cast-iron pipes, evry Tarpy team member that worked at my home was friendly and professonal.  A huge thank you to Gabe, Brandon, and Aaron, who spent several days on my property digging and discovering. With Tarpy Plumbing, I have a peace of mind that the job was done right.

I had a mini split AC unit installed. I got 3 quotes and Tarpy was the best deal. Paul came out to survey my AC needs and did a very thorough job. He gave me multiple choices of ways to go and I chose the least expensive. The installers were professional and careful however there were a couple of issues along the way. Tarpy did what they needed to do to make things right. I'd even say they went above and beyond to make things right!
I recommend this company for their value, integrity and professionalism.

Our AC quit last summer, so we were in the market for a new system or repair. After reading reviews about various companies, we decided to go with Tarpy. Jarod came over and checked out our system, showed us what was happening to the AC and then walked us through all our options. We didn't feel the least bit pressured. We decided to upgrade our AC/Heat system and scheduled work to be done that week. A crew showed up at 8 a.m. and stayed for the rest of day getting our new system in place. Ozzy, Manny, and Eric were very professional, friendly, easy to talk with and ask questions. They did a thorough clean up after the job was done. Great guys!! I highly recommend Tarpy for heating and air. They're professional, very knowledgeable, respectful of your home and property, and super nice!! Thank you, Tarpy!!!

We have been using Tarpy for several years now and could not be happier.  Recently, our condensation pump would not shut off so I had to unplug the pump and could not use our central air conditioner.  When I called Tarpy, they we able to schedule me the very next day.
Michael Culpepper was the technician who came and determined the 20 year plus pump needed to be replaced.  Upon completion of that he went through our entire system thoroughly and made some recommendations which were spot on.  My wife and I were extremely impressed with his professionalism and his work ethics.  He took the necessary time to answer all our questions.  We would certainly request Michael again when we have our annual heater inspection.  Thank you Tarpy for another wonderful experience.

Bob and Sharon Platt

Such amazing service and clear communication!
Im feeling lucky to have found Tarpy for all our plumbing and HVAC needs. Tony was an awesome technician who did our plumbing maintenance check up . He has given a few more years of life too our old tankless water heater despite us not maintaining it for over 10 years
Billy and Dawson just spent 2 days installing our new HVAC system and ducts and things are tidy and seem to be working awesome. They were knowledgeable, agreeable and hard working.
Out original technician who came out yo remove the old system for your ADU concrete poured, whose name I have forgotten spent hours checking EVERYTHING and going over our options to repair or improve on what we had. Feeling pretty good about continuing to work with amd have real people to call when things need attention. Even our coordinator Stephanie in the office, was a pleasure yo work with amd communicate with. After a year of working with MANY contractors to build our ADU, Tarpy has been one of the best we have dealt with. Super grateful for the experience!

Tarpy does a great job of staying true to their warranty program.  We have a 3-zoned house.  A few weeks ago was the first time we testing the heating.  One of the zones wasn't working correctly.  Eric and Manny came out and fixed it in about 30 minutes.  They worked around me while I had a few meetings from the home office.  Great service.  Thanks guys.

Called for a diagnostic, but the technician determined our AC system is not working. 20 yr old system and he recommended putting 2 different parts on the system, topped it off with Freon and signed me up for the $99 maintenance plan. A total of over $1300 to put bandaids on the system and said we should consider replacing the system in 2-3 yrs. A month later the AC stopped working again and the next tech that came out told us the system is shot and needed to be replaced. Why did the first tech not determine that!? I ended up getting a partial refund but still not happy about getting worked by the technician. I don't think all their techs are like this but they definitely have some techs that will take advantage of you if they feel they can. Definitely unethical and borderline illegal. Normal homeowners do not know the ins and outs of their AC, heating, plumbing, etc. so to take advantage is pure greed and evil.

We called Tarpy early on for a duct cleaning when we purchased a new home. We had to push the appointment back several times, and each time they were gracious and helpful on the call.

They haven't finished the work yet; we ran into a holdup based on an original communication snafu. But they handled it all with understanding and patience. The techs working on the project at the time were extremely considerate and patient, and we even met the owner who took the time to come and resolve the issue.

They're working double to get the project done in time still at no extra charge to us.

They'll be completing work this week and I can update. So far I'm very happy we went with them, and appreciate their ability to pivot and adjust when it comes to doing the job well! That's important when you need it.

Tarpy sent out Gabe Willis and he was a very nice guy. He came in and checked on a leaky tub spout. I told him that the last company wanted $1,300 to fix. He admitted that the charge could be that high if we went with better fixtures  and he stated that they would last a lot longer. He also stated that he could fix what we had,  which is what we wanted since dropping over a grand was not possible right now. He did the work, and had to run out for a part, but was still under 90 minutes total. We are thinking about the upgrade next year. We will call Tarpy and ask specifically for Mr. Willis. Guy was a class act.

Mathew, Dawson, and Zach were awesome. Mathew and Dawson worked all day (and a good portion of the evening) to finish the job in one day. We were due with baby number 3 in 4 days so getting it done quickly was important to use. Zach dropped off some material from the warehouse they needed to complete the job. Overall very satisfied with the work, professionalism, and friendliness.

Fantastic Service & Professional Installation!  

I had a brand new Tank Water Heater installed today, and the process from start to finish was about as stress free as you can make it.  Anthony Anderson is 100% awesome.  He walked me through the entire install.  He quoted me last week for a very reasonable service price for removal of old equipment and installation of a new water heater.  He even made it abundantly transparent what every item on the service request was and how much it cost.  No surprises!  

I appreciate the extra effort Tarpy's Pluming & Heating put in with respect to new Tank Water Heater.  It honestly feels like a space age upgrade from the old one!  Thanks again and HUGE thumbs up to Anthony Anderson.

This review is in regards to a follow up visit that my wife, Nilda, previously reviewed (5 Stars) recently. We requested for some additional work to be done to complete the job. Without hesitation, Paul sent out Matthew and Dawson again to our property. We requested that our old wall furnaces be capped, as they were now deemed unnecessary. The Dynamic Duo took it to the next level and actually removed them. They left the rooms very clean and neatly taped off where the old heaters were located. They were so professional and conscientious! Did I mention that there was no additional charge? We're loving our new Mitsubishi Split units. Highly recommend this business!! Thanks so much, Tarpy Heating and A/C, for being such a blessing to us!

I have been using Tarpy Heating and Air for about a decade. I am always impressed with the service I get from these guys. We just had our AC, Heater and Water Heater replaced to run off our solar. They worked hard, ran new lines, replaced everything and then...get this... they cleaned up everything that they needed to move. They even swept the garage!!! Matt and his team get an A+. So easy and so friendly. If you need any HVAC work done, I highly recommend these guys.

After 22 years of hard work heating and cooling our home, it was time to replace our old HVAC unit with something new and more efficient. We called Tarpy Plumbing Heating & Air and their Sales Specialist Jared Opp came to our home and sat down to discuss several options for a replacement. With Jared's help, we selected the option that best met our needs for home and our budget! On the day of the Installation, we were met by Jared Opp and his installers Dawson and Billy. What a pleasure it was to have Billy and Dawson do the installation of our new HVAC unit. They were unbelievably professional, courteous, respectful during the entire day of the install. They answered all my questions and explained what they were doing in regards to the old unit and installing the new unit. In a few hours, I was downloading the app on my phone and the new unit was working in our home.  They made sure to lay down tarps everywhere they worked and cleaned up after themselves. Its as if they were never here! I would highly recommend Tarpy Plumbing Heating & Air and ask for all three guys Jared, Dawson and Billy!

Had our A/C unit tuned up today and Robert Stilwell was very informative on how I could save money and different options on improving our air quality!
Very helpful!

Adam and Aaron came out when I was overwhelmed after a flood in my home. I needed a fridge valve replaced and they were calm, kind, and very responsive. I felt they had a great demeanor, were honest and explained things to me in a way that made sense. I will be using this company in the future and will request them to come out specifically. Thank you guys again!!

This is the second time that we have had Tarpy Plumbing Heating and Air install a Mini Split system in our home. Paul Tarpy the owner, came to our home and gave us a few different options for what we needed. David & Oscar were awesome. They did a wonderful job installing the system. We will be sure to use them in the future. Thanks again.

Tarpy is absolutely amazing!  All their people are extremely knowledgeable, professional, and courteous.  We had all our AC ducting replaced, and their work is impeccable.  Nicholas, Manny, and Dawson were awesome!  We loved them so much that we had them put in a new water heater and service all our plumbing as well.  Anthony, Brandon, Adam, Chris, and Paul were phenomenal!   There was a lot of work to be done, but they were able to complete it in 1 day--there were 5 trucks in front of our house!  We've worked with a lot of AC and plumbing companies over the years, and without question Tarpy is the best.  It is hard to find a company that has top notch employees and excellent customer service.  The rest of the world should learn from Tarpy.  Thanks so much!

We just replaced all of the duct work for our aging AC system. JD and Ozzie did a fantastic job getting us up and running and our house has never been cooler. A big thank you to Robert as well, for explaining everything that was going to take place and checking it once it was done. Your team is top-notch!

Had a quote for a new water heater. The tech was very polite and informative. But when I got the quote I was shocked. Went with another company for a fraction of the price. They may do excellent for for all I know but wasn't in my price range.

Drew and Tony came out an installed a faucet and garbage disposal and connected them after I had new countertops and sink installed. They were fast, friendly, and very knowledgeable! I can't recommend Tarpy enough.
As for pricing, they gave me several options that fit my budget. They are competitive with other plumbers that gave us quotes too. I will definitely reach out to them for my next plumbing job.

We recently moved into our new home and it already had an existing smart thermostat (Ecobee).  I prefer Nest and changed it out myself (like I have done many times).  Turns out the wiring wouldn't support the Nest thermostat.  Since I really like how Nest looks compared to Ecobee, I decided to call Tarpy to come check it out and give me their professional opinion as to my options.  Robert Stillwell was the technician that showed up and he was amazing.  After checking out the situation he explained my options.  To support the Nest, I would need to add additional wiring which came with a significant cost based on the locations of the AC closet and the current thermostat.  Robert talked me through the functions of the Ecobee and convinced me it was a good option.  The current Ecobee in my place was an older version and I mentioned that I would buy the newer version and install it.  Tarpy carries Ecobee thermostats on their trucks and he was able to install the newer version right then and there. If you go with Tarpy, ask for Robert!!

Tarpy heating and air conditioning company put a heater in my mobile home .I was very pleased in a timely manner, I was super pleased with the two men they sent out Crow and Jasper Lazaro. They were polite kept any mess cleaned up all the time and they were good about answering my questions. When and if I need any more Plumbing or AC done I will call this Company, Tarpy. When I call the office to ask about heating and air conditioning receptionist was super helpful which you don't always get and I thought that was a good start to. She sent a man out that day we went over everything and he explained very well to me what was wrong .So if you need an AC company this is the one to pick Five Stars.

I called Tarpy to investigate the air quality and overall shape of our AC unit in the new house that we purchased.  Robert was the technician that came out to our place.  From the very beginning to the end, Robert provide exceptional customer service.  He was prompt (even giving me a call 30 minutes before our appointment to let me know he was on the way), friendly, professional and EXTREMELY knowledgeable.  He answered all my questions (which I had a million of) and did so with a positive, patient and helpful attitude the entire time.  He did his inspection and then provided us with our options...never once being pushy or salesy.  Because of his service, I'll be doing all of my AC work through Tarpy.  Thanks Robert!

I hired Tarpy Plumbing to do a re-pipe of my 2 story condo in Point Loma.
Years of hard water had corroded many of the pipes, and leaks were inevitable. The tankless water heater was so corroded it could not be serviced.
They ended up replacing that as well. This was a major job with the tankless and the complete repipe.
Definitely would like to thank Adam and Brandon for the work they did. I did not anticipate the scope of the work. However, both guys, were great, and Adam specifically kept me posted on the progress, as well as answering many questions that I had. Both were hard working, and professional.
I also ended up purchasing a soft water system, something I had not planned to do, but the difference this system makes in water quality is absolutely amazing! I had not realized the hardness of SD water, a major contributor to the deterioration of my copper piping. Again, Adam and Brandon did the installation, and I'm really very satisfied how it turned out.
While the total pricing was not something I would say was
cheap it was absolutely competitive with other pricing that I received.
I would also add, that you pay for what you get..
So in this case, the pricing reflected the professionalism, the quality, and the experience Adam and Brandon provided, backed by the company's reputation.
I would definitely use them again, if it was a major job, I would probably ask for them by name.

My AC went out during the heat wave and Tarpy was able to come out and solve my issues the very next day!  Received excellent service from Sam who was friendly and knowledgeable and took extra time to troubleshoot and solve the issue with my condenser.  Also want to recognize great service from Scott and Dawn who were both super responsive and helped me out when I needed it most.  Very highly recommend!

I just spent a LOT of money to get a water heater replaced.  I asked for an itemized receipt and they won't give me one.. They said we don't do that.  What are they hiding?  The workmanship seems good so far.

Scheduled a quote for a sewage line inspection for a client. Tarpy Plumbing HVAC reached out to me and got us scheduled the next day! The inspector showed up early and got it done. Super impressed with this Co. highly recommend this business. 5 stars to Tarpy!

Let me tell you a story about how some mouse poop resulted in Tarpy saving the human race.

One night, I saw some scurrying in the corner of the kitchen, late at night, when I flipped the light switch on.  A few days later, some tiny brown nuggets under the sink confirmed that some mice were running around the house.

We had some pest removal folks come out - though, don't worry, they only used the humane traps where the mouse goes in to eat a bunch of yummy peanut butter, a trap door closes, and then you drive the mouse over to a nice grassy country club and let them out to humanely snack at the all-you-can-eat buffets.  They discovered that the mouse family was living, pooping, shedding, producing fleas, and just having a grand old time in our air ducts!

So, Tarpy came out and replaced all of our ducting.  We also had them install a filtration system, to filter out all the mouse poop particles from our air, that was undoubtedly giving every member of our family kennel cough.  

While they were down in our crawl space doing the duct work, the Tarpy folks noticed an alien mold creature growing on the support beams holding up our house.  Turns out the previous owner had skimped on plumbing - she decided to save $15 in piping, which resulted in massive leaks onto our support beams, such that an infestation of mold spores began thriving mightily, which upon reaching maturity would take over the human race like in Invasion of the Body Snatchers.  So, Tarpy immediately treated the wood, cleaned up the water damage, dried out the crawl space, and fixed all the plumbing.  

While they were here saving the human race from the alien mold creatures and preventing our death by mouse poop, they also inspected and topped up our AC unit.

The human race owes its continued existence to Tarpy.  They're good at what they do.

I highly recommend Dan Phillips the operating manager and JD and Ozzie the installers of my ductless mini split system!!. they have integrity, competence, and personal consideration... Top notch!!

Robert the HVAC service technician came to my house to troubleshoot our AC issue. He was both professional and courteous. So glad I called them. He was able to find the problem and scheduled a day to fix the issue. I would call them again without hesitance.

After I talked to the office, they re-send technician to fix the issue.
Now i can properly install the stove and valve is located on right spot.
Thanks

I was very happy with the work Tarpy did on my furnace. They added a new register in my sun room. That was a tough job. I highly recommend them for all jobs. The new furnace is great!
Don Francis

They auto reply saying they can do the job and meet my time frame but when i called the number they gave they say they can do neither. Waste of time.

After receiving quotes and finally getting someone truthful we decided on Tarpy to replace our18 y/o HVAC. First off they were all very pleasant and professional. We ended up having a major issue after the work was done by Tarpy and there were 3 steps left. Fix some dry wall that was knocked off at the attic opening, and have 2 types of inspections. I had not gone into the attic where the Eq. was after the final inspection. However, something happened and to make a long story short, we had water dripping from our ceiling from the drip pan around the unit. We had no idea how this happened because everything was good when Tarpy finished their portion and we only had 2 other folks in the Attic to finish it up and they were not Tarpy employees.
I called Tarpy frantically because the water was ruining our home. They dropped everything and contacted the Management staff to see what they could do. Tarpy had water mitigation out within hours and had them repair the entire issue which took 2 weeks. What great follow through and there wasn't much finger pointing, they just wanted to get the job done and have satisfied customers.
In this world of consumers I don't find that level of professionalism or pride in work, not to mention their customer service was top shelf.
I would recommend Tarpy in Northern San Diego because they are honest and fair and have great customer service, besides doing great work!

Tarpy was a great company to work with! I had a complete HVAC install on my house and they gave me several options to choose from! They were very responsive to all my inquiries! They were a tad bit more expensive than some other quotes I got but I felt confident using them! The technicians that came out Billy and JD were awesome! They were on time kept me in the loop answered all my questions and wasted no time getting the job done! Check out this company if you need HVAC work done!

We moved back to the area and with the changes with SDGE, we decided we really needed a new system. We shopped around for several companies but none quite met the mark like Tarpy. We had Scott and Dylan come over and give us a quote. It wasn't rushed like others, it was well explained, and they gave us several options that would best fit our needs and budget. We liked how they conducted themselves and decided to go with Tarpy. They were able to get us in within a week which was amazing seeing that most companies had to wait months to get the equipment in. We had Cole and Ryan do the install. They were friendly, respectful, and did a great job. They were booked for 3 days and ended up taking the whole time. We were told they could rush it to get done earlier, but they didn't want to miss something by rushing. We appreciated their time and commitment to our install. When Cole and Ryan were done, it was as if no one had been there- that  is how clean it was. Overall we were really impressed with Tarpy and the everyone we encountered. We would recommend them to our friends and family anyday.

We've shopped around for HVAC for a couple years and received many quotes. Most who have come out turn out to be more of a sales push.  Our guy, Cody, was awesome.  He gave us the estimate and let us decide without any kind of hard sale.  Tarpy's estimate was the best we had received.  Cody helped us with the financing, once we decided, and they started the job within a week.  The installers were very nice and worked super hard. We've lived in our house for 18 years without A/C and I couldn't be happier with the job and the coolness of our house. We got a Bosch system which is considered one of the better HVAC systems and they were still to lowest bid.

We had a little hiccup with the system shutting down.  We called last night, got a live person (which is shocking for how late we called) and she offered to have someone come out right away.  My husband told her we were ok until today and she scheduled a tech to come out between 9 and 11.  He showed up on time and fixed the issue immediately.  Cory was our tech who came out today and he was very friendly and knowledgeable.  He gave us some good tips on our system.  

I'd recommend Tarpy to anyone.  Thanks for the great work.

Tarpy was amazing.  I called lots of places trying to find someone to come out asap to fix our AC when it went out.  The receptionist was awesome.  We got disconnected and I didn't bother to call back because I had a long list of places I was trying to call, but she called me back! She got me an appointment in just a couple days. Our service tech Cole Taylor really made us feel like we were in great hands.  He called before coming (and was able to come early).  He was friendly, knowledgeable and I didn't feel like I was with a salesman.  He found the problem and laid out the options for repair.  Everything was super clear.  I wouldn't get my repairs or maintenance down with anyone else now.  I couldn't have been more pleased with the experience.  Thanks Tarpy, thank you to the receptionist (sorry I can't remember your name), and thanks to Cole, my family and I are in the cool again!

The plumber gets 5 stars, but the company gets 1. He had obviously been trained to upsell, and told us that we needed not only a valve but also a line to connect it to the toilet because they're sold together and I need both because they're connected. I'm old but I'm not dumb. I've replaced both and know better.

I need a plumber I can call whenever a problem comes  up. Tarpy isn't it.

REVISION; Tarpy called, agreed that I didn't need both parts and offered a refund for the hose which I accepted. I appreciate that and have revised my rating from 1 star to 4. Tarpy might be my regular plumber after all.

Our 1960's California Ranch is pretty small, and has very little attic space. Jared provided us with a ducted split system option, that no other company even mentioned. We were excited to have a central-ac type experience, with the effeciencies of a minisplit type system, and it could fit in our tiny attic to boot. Jared was clear about the pros/cons of each type of system.

The installation team was top notch (shout out Ernie, JD and Dawson).

They were great about creative problem solving when a few roadblocks appeared in the installation process. They did a wonderful job keeping us informed, being honest about various options, and were so polite the entire time.

They did a great job cleaning up at the end of each day, and were on time every morning.

Ernie and crew were the real stars of the show on what was admittedly a difficult install job! We couldn't be happier with a our new AC system.

I had my entire central A/C system upgraded by Tarpy. Chris and David took care of the installation. They were professional and did the job well.

Shout out to Chris and David. Excellent job.. 5. Star job. Would like to thank. All for making our choice easy

UPDATE 8/2/21- - - Today Tarpy, AT THEIR OWN COST, replaced my A/C unit with a better unit with correctly coated coil. Matt & Dawson worked tirelessly for over 6 hours on our condo roof - thank you guys!!

Scott the Service Manager came to check why our tankless water heater was leaking that they installed 3 years ago. Last Saturday one of their plumbers, Anthony, replaced piping we thought may be the problem - Anthony was great. But leak still happened, so Scott came to check it out. In our condo set-up, bathroom sink drain line mixes with A/C & Tankless water heater condensation drain lines; it clogged causing other condensation lines to have nowhere to empty except out the tank. Scott worked hard trying to figure out what was going on & made good suggestions to avoid this issue again in a few years - thanks, Scott!!

Scott was also upfront and apologized that he was the one that quoted me the wrong original A/C unit that should have had the coated coil. I told him I appreciated him telling me that- but especially appreciated Tarpy making it 100% right after 3 years by installing the correct unit, at no cost to me. That is doing the right thing.

Epecially BIG KUDOS to Ken, Tarpy's newer Administrative-Operations Manager who  contacted me originally about wanting to do anything to make it right - and by golly - he DID!!!! Thank you so much, Ken, for the numerous calls, keeping your word, always following up, being professional and so pleasant to work with!!!  You are a gem!
- - - - - - - - - - - -
ORIGINAL REVIEW - - - Any HVAC contractor who knows their stuff will tell you if you live within 5 miles of salt water, you should have an A/C unit with a coated coil to help it last longer so the salt air doesn't corrode the unit quickly. WE LIVE TWO BLOCKS FROM SAN DIEGO BAY AND TARPY SAID NOTHING ABOUT THIS AND INSTALLED A NON-COATED UNIT.

We found out 2yrs after the fact our $11,000 downtown San Diego condo new air conditioner installation by Tarpy. As you can see by the price, we weren't trying to go cheap (we got the more expensive model of the two offered us) - so another few hundred or a thousand dollars to get a coated coil version to last as long as possible would have been something we would have opted for HAD WE BEEN ADVISED....BUT NO!!!! They never said a word - completely irresponsible for a contractor we paid a ton of money to and trusted to sell us the right equipment for our location.

They work in the greater San Diego area - they should know units close to ocean water should have a coated coil!! NO EXCUSES!!! Last year, our son-in-law asked if ours was coated, as he is in the commercial end of HVAC, and I wasn't sure as it wasn't noted on our paperwork. So I emailed Tarpy, asked if they could look up whether it was or not - I RECEIVED THE BIGGEST RUN AROUND!!!!  I NEVER GOT AN ANSWER.

I would write and get replies like - I sent your question to  the manager - or We are really busy, they will be in touch - or just no answer at all. The final straw was the reply that they have been really busy with new customers and installs and it would be a bit before they got to me. I WAS AN EXISTING CUSTOMER, I HAD HAD THEM DO ANNUAL A/C INSPECTIONS (also on my furnace) - AND I WASN'T AS IMPORTANT AS THEIR NEW SALES CUSTOMERS!!!  So, keeping a current customer happy is not a priority to them??!!??  BAD BUSINESS!!!

It was very telling that they kept evading giving me an answer, since they realized they sold me the wrong type of unit.  So I hired a different company to come out and do an inspection/preventive maintenance on our unit and they were awesome. But before I had them come out, I asked what type of coil they would suggest if we needed a new one and they said because of our location to salt water that it SHOULD BE A COATED COIL UNIT....[duh]!!!!!  

They did an inspection and said the coil was already showing signs of wear (after just two years!!!) and they took photos and cleaned up what they could and wrapped some exposed cables. BOTTOM LINE...we paid a boatload of money to have this unit installed and now we will have to have a new unit put in within 5-10 years, versus a correctly coated unit that could have lasted us up to 20 years.

Why were we not sold a coated coil unit?  Lots of cities are within 5 miles of the ocean - should Tarpy not work on places that close if they don't know who should have a coated coil and who shouldn't??? IF THEY DON'T RECOMMEND A COATED COIL - SHOW THEM THE DOOR AND FIND A CONTRACTOR THAT KNOWS THEIR STUFF - FOR US, THAT WAS *NOT* TARPY!!!!

They never had the guts to admit they were wrong, I tried for weeks & weeks just to talk to someone and get an answer, but I was given the first class run around. They were cowards and wouldn't be honest and talk with me. It's way too late for me now, but not for you.

We have worked with Tarpy for all our air conditioner, heater, and plumbing work.  They are always so kind, friendly, prompt, and do fantastic work.  We cannot recommend them enough!

Excellant company. Lowest price with a quality A/C & heat pump combination. Excellant service. We had a small problem trying to fit the
air handler into the attic and it caused some paint damage. They came the next day and repaired it like new. Men came after the repair and moved everything back to where it was originally. Their installers were careful, polite, and knowledgeable, It was an excellant job and I am totally pleased.
I compared many other companies and would highly recommend Tarpy.

My AC/Forced Air Heating unit located in the attic was running 24/7 making a gurgling noise while the thermostat was in the off position. I called Tarpy and they sent someone out on the day of my request to have it assessed. A very nice young man, Robert Stilwell investigated the situation and fixed it within minutes. I will definitely call them again. Very reliable and friendly.

I had Cody and Joel for air duct cleaning. I still appreciate their courtesy and professional attitude. They provided accurate assessment and proposed feasible options to resolve the HVAC issues. I would strongly recommend them again to my family and friends. Deserved 5-star!

Tarpy is ALWAYS quick, courteous and comparable in pricing.  Their technician, Robert Stilwell was prompt, polite and did a great job. We don't use any other company.

We had an excellent experience with Tarpy. Very polite and professional, easy to work with and honest technical advice. We had an issue with the new A/C unit we requested being put on back order so they upgraded us to a better one at no cost and worked to ensure it was up to my HOA specifications. Great communication throughout. They're going to be my go-to San Diego HVAC service for life.

Responsiveness, Value , Arrives on time ,
Excellent Communication skills

Jared is a highly qualified technician. He took the time to explain the work while he was working on a hot rooftop. He is very thorough and goes the extra mile to achieve a positive outcome for the customer .
I will definitely enlist Tarpy  & particularly Jared again.
System Diagnostic inspection of heat pump on roof found concern with voltage regulator and mainline switch recommended a AC rejuvenation which would include balancing refrigerant charge replacing voltage regulator and mainline switch also injected system with high-quality leak sealant to prevent any further leak occurrences . Completed testing of the system found air-conditioning producing Supreme cooling were intake temperature was at 74° and supply temperature at 52° testing of heating System found dramatic increase in output temperature rating as high as 120° after five minutes of run time system tested well at this time.
Thank you for a job well done.
Services: HVAC maintenance, Heating maintenance, AC maintenance

We had our air conditioner and heater tuned up today . The technician, Robert Stilwell,  was very polite, clean, thorough, and showed up on time. I always feel comfortable with any of the Tarpy technicians coming into my house. I would highly recommend Tarpy Heating and Air to anyone.

Nicholas came by and did any excellent job. It was initially going to be a standard Inspection, but he took the time to let me know how my system was doing and make the required improvement.

Very knowledgeable and personable I would highly recommend.

Cody Miller came to my home today to service my mini split A/C unit.
He was very professional and knew his job well about my A/C unit.
He also gave me good advise on getting my plumbing looked at.
I have been very pleased with Tarpy since the day I met the owner and I had my mini split A/C's installed.
Thank you Tarpy!

Did you know that a dirty dryer vent is a fire hazard. Well my dryer vent had not been cleaned in years. I called Tarpy Heating Air & Plumbing and Nicholas & Robert came and did an excellent job! Not only that but they inspected my air ducts free of charge. Now I have peace of mind. Thanks guys!

Buddy Husser from Tarpy inspected and tuned up my furnace last week. He was on time, corteous and professional. I highly recommend Tarpy.

We used Tarpy last year when our AC broke down during a particularly hot week in San Diego. With a newborn at home we were desperate to get someone out ASAP. Tarpy understood the predicament we were in and with their tight schedule they were still able to come out the next day but unfortunately we had to replace the entire unit. When it came to install, they arrived on time, laid paper down on the floors so they didn't dirty anything and got everything running smoothly.

Now, a year later, I'm still blown away by the customer service. We had to have them come out last week to replace a pump for the ac. We got a call and email 20 minutes before the set appt letting us know they were on their way. Every interaction I've had with the employees has always been incredibly professional. Could not recommend this company enough.

Looking for the right business to do this kind of job is a big and stressful task; making phone calls, arranging appointments, getting quotes...But we were blessed when we contacted Tarpy Plumbing Heating & Air. From the very beginning we knew we were dealing with the right people!
Unfortunately, our daughter has Cancer and this makes planning very difficult. But Jacquelin was very understanding, accommodating and even concerned about our daughter's condition. She wasn't pushy or dismissive. She was patient and she worked with us. When the time was right and Jared finally came to our house we knee this was the company! Financing was easy and very favorable. We met on a Thursday. The very next Monday, Cole and Ryan, two of the nicest young people we have ever met, showed up to install our system. They were friendly, professional, efficient and very nice! By Wednesday afternoon our system was installed and fully functional. Cole and Ryan have become friends.

We cannot recommend this company enough! Financing, service, warranties, equipment all top notch. Awesome experience. Thank you guys.

Changing form 1 Star to 3 Star....This is an Update:

The new system is working like it should.  After a lot of patience on my part and multiple trips by several technicians, Tarpy was able to get the system running like it should.
Bowen was able to determine that the drain pan was not sloped properly which was causing the water run off.  This whole process was a huge headache.  Although, I would cannot personally recommend Tarpy, I will say that they were very professional and friendly in the way they handled this mishap.

Original Post:

In over 18 years of home remodeling experience, I have never experienced anything as shocking as what I did today with Tarpy Heating and Air.  Yesterday, they installed a completely new Amana 2 ton heat pump system in my condo. At first, I thought everything was fine but that all changed when the installer left. First, I noticed that they never even came back to do a final walk through with me after they were done to make sure everything was working, which I thought was odd. Then, I noticed that they left the AC set at 55 degrees so I turned it back to 72. After about an hour after they left, the AC stopped working.  I called Tarpy and spoke to Chad. He said that they wouldn't be able to get a technician out for another 48+ hours which completely blew my mind.

Tonight I just came home and noticed that my ceiling was about to cave in because the water condensation was pooling up on top of the drywall panel.  I'm still waiting to see if my floors will begin to buckle from the moisture that fell from the ceiling.

It appears that the installer forgot to hook up the pvc drain line. Instead, he connected the condensation line to the air vent line so the water had nowhere to go.

I'm no HVAC expert, but I'm pretty sure that drain line is pretty critical to the proper operation of the air handler.

More importantly, why didn't Tarpy send someone out right away to make this right instead of waiting 2 days.  Unbelievable.

We had maintenance done on our air conditioner. Robert Stilwell was professional and provided amazing service in a timely manner. He called prior to arrival and was extremely knowledgeable and shared information. Thank you!

Tarpy team Cole T. and Jake Y. Completed the installation of a new A/C unit in less than a day. The job was completed in a professional way. They went over and above looking for any air leaks and sealing everything.  
Richard

We took advantage of Tarpy's furnace and air conditioning tune up coupons we received in the mail.  Phoning in to set up the appointment , I was greeted by a very friendly voice on the other end of the phone.  Confirmations were made by email and text and Joseph A. was sent out as our tech.  We were so pleased with how knowledgeable, thorough, and friendly Joseph was.  Great customer service all around!

Tarpy went above and beyond to reach out to me. Explained the problems I encountered. They took really good care of me. I will definitely recommend this company.

The founder Paul was incredibly thorough and did CFM tests before making any recommendations, something no other contractor did during the complimentary estimate inspection. The team gave me multiple options and we got an amazingly quiet Bosch heat pump installed!

I replaced my heater and air conditioner I had you Hugo Ceja Sr. and Hugo Ceja Jr. As my installers. They gave good customer service, arriving  on time, explaining every detail, working precisely to do a great job and keeping their work area clean. I would would use this company again. I give them 5 stars

Tarpy Heating Air Plumbing recently replaced major parts of the HVAC System on our 3,000 square feet house. Tarpy HAP exceeded our expectations at every step of the process. It started with Paul Tarpy examining our existing system and explaining in detail five possible options together with the advantages and disadvantages of each. While discussing these options he arranged for a crew to carry out the work four days hence.
The job was financed, but Tarpy HAP did not wait for approval. The crew arrived as scheduled.
The crew were prompt, courteous and knowledgeable. Seemingly, in a flash the old system was gone, and the new ducting was being installed in a better configuration than before. After three days they were done.
Tarpy HAP seamlessly managed the post construction activity mandated by the local municipality.
We would cheerfully utilize the services of Tarpy HAP anytime in the future
Trev and Kristy

I paid a fortune for routine maintenance and they sent an email for an asp ointment that I accepted and waited the three hour interval and never heard from them. They accepted money quickly but failed to honor their commitment.

With the cooler days on the way, we had Nicholas Gildark from Tarpy Plumbing come by to do a tune-up on our HVAC system. What a pleasant experience. This is one nice guy. Very professional in his approach and in his ability to explain what we needed to know about the system and some issues with our 10 yr. old system.
Knowledgeable, Not pushy. Will request him by name when I schedule the work.

I have been trying to find an honest HVAC company for years. I have tried  the glove guys, and the pink lady, neither of which really helped me. As a matter of fact, both of them tried to sell me a HVAC system that was over 20k.  One of these companies actually over filled my current system and told me I needed a new one. I was done......

I found TARPY on Facebook and thought I would give them a try. The online and phone scheduling was as expected,timely and re-assuring. They did not skip a beat and made the scheduling as easy as it could be. Jared came to my house and reviewed my system.  He explained everything and even showed me where my system was failing to deliver. He explained all my options with examples and was very patient. Jared proposed a solution that I could deal with, he broke it down by what was required and what was needed and what could wait. He took the time to explain everything and I was left satisfied when I purchased all new ducting for my house.  

The journeymen that showed up, Mark and Luis were very professional,  fast, courteous and overall pleasant. They rocked out my new ducting super fast and explained to me what they were doing. I appreciated their professionalism and the quality of work performed. I signed up a yearly family plan and I am proud to be a Tarpy customer.

BTW...they showed up impeccably on time and even early the day of construction. I am sold.

We had Eddy change out 4 of our bathroom faucet sets and all the plumbing under the sinks. He worked with us on timing as well as overall price. I am very happy with Tarpy and will use them again.

Competitive pricing on our replacement furnace and high-efficiency air conditioning. Excellent guidance from comfort advisor Jared, and a thoroughly professional installation and training in the use of the new  system and the ecobee thermostat control by techs Matthew and Dawson. Thanks for exceeding our expectations.

If you live in SoCal, you understand how important good air conditioning is during the summer months when it's blistering hot. I sourced three different contractors and Tarpy came out above all. Tarpy provided competitive price value, exceptional warranty and impeccable customer service.

I was impressed with the all day work when the contractor came out and started the installation from morning to late evening. The team wasted no time in consulting, designing, installing and delivering a powerful AC/Heating HVAC unit for my home. I asked a number of questions, and they took their time explaining things to me.

If you want exceptional customer service and an HVAC solution product that best suits the needs of your home and family, then consider Tarpy! Locally family owned business, high craftsmanship and professionalism throughout the work delivered. I highly recommend Tarpy.

Ist off I wanted a quote for a duckless  A.C. called other companies  but Jared from this company  came and was real clear about what we needed and the price for what we were getting. He took the time to explain  what the process  was and very honest about  doing some upgrades on our electric box. Thank you  guys

Eddy and his teammate (forget his name) were great! They had everything they needed to replace a main water pipe to restore water to my home. They were fast, professional, and courteous. Highly recommend.

Steve and James were my technicians that installed my two story home with a brand new Air Conditioning unit.
They were amazing!!!!  Not only did they do a great job and were very professional.....but they are the most respectful and genuine guys!!!!  I am so pleased to have contracted TARPY for this big job..... again I am so pleased especially with this heat wave here in east county......they are truly the best!!!!!

After having 4 estimates decided to go with Tarpy Heating/Air/Plumbing. We were impressed with Paul professional approach. Had 4 mini units installed and their staff has been professional and pleasant. Starting with their front line Jessica, Jackie, Cheryl.  Miguel and Luis came to installed the units and were very accurate personable, and left their work area clean.
Had an issue with one unit and Billie was sent to access the problem, he also helped us understand how to operate the thermostats (we are not computer savvy‍) which it made it easier.  So far, our experience has been wonderful.  We highly recommend Tarpy.