Thompson Plumbing Heating And Air Conditioning

I had a great experience. Our plumber was easy to talk to and helpful throughout the entire process.

Also maybe not something everyone cares about, but he was very chill. We contacted a few other places and they seemed almost annoyed to be working with you but here it felt like a family friend came over to do some work for us.

Ignacio was SUPER!!!! After doing an assessment of our noisy pipes he was able to determine the most likely cause. He got the job done and very patient with my 3 year old who is a chatter box.

Thank you!!! I appreciated the reminder text, email notification that our technician was on the way with a pic of who was assigned to do the job. Very pleased.

We had no hot water in one bathtub. We were told by a family friend who is out of town and is a plumber we needed a cartridge. It wasn't a hot water heater issue. Plumber comes from Thompson and wants to charge us $280 for less than an hours work. We turned him away. It ended up costing us $195 and it was a cartridge.

Great service! Came out for an emergency leak promptly and fixed it, afterwards the plumber gave a free inspection of the rest of the house plumbing.

Celina at the office was very pleasant and professional.
Ignacio was friendly and professional and arrived on time. And did a good job.
Both good people, doing their jobs well.

Super responsive and professional service! Was impressed with how punctual and knowledgeable Ignacio was about servicing our toilet! Would highly recommend this company!

Last Monday I awoke to a strange noise in my garage. It was my water heater making a noise like Niagara Falls and spewing out water along the back of my cabinets. I was unable to turn it off. I called Thompson Plumbing, where I had never been a client before, and in less than two hours hero Ramon showed up. He immediately was able to shut it off, removed the water heater, got a new one and installed it, and cleaned up all the mess that had been created. The whole thing from when I found it to when it was finished was less than six hours. I was very impressed and would call them again in a heartbeat for any future plumbing or HVAC issues. Stellar!!

We got our new Furnace and AC installed the day after accepting the estimate.  Arturo and Mark did a great job with the install and got it all done in one day.  Permit process was setup by them and easy to complete.

These guys were easy to schedule with. They even came back out the same day to install a new pressure regulator after their morning visit to install a faucet revealed that our water pressure was too high. They were thorough and professional.  Office staff is great.

Thompson Plumbing Outstanding Plumber: Thomas
I write reviews when they are deserved and this one is! Thomas B. Is a Professional, Courteous, Experienced Plumber who is a great Representative for Thompson Plumbing. He arrived on time well within the time frame. He explained his companies policies and took the time to listen to my concerns. He assessed my plumbing problem, quoted me a fair quote and he began. Regrettably the job turned out to be more challenging than expected, but he was not deterred. He kept me informed and he expertly remedied the problem. I was impressed with: His Service, Knowledge, Expertise, Demeanor and Professionalism. I have found My Plumber! It is a relief to find a Reliable and Trustworthy Company. Bravo Zulu, Thomas! (That's Navy for Great Job!)

Just wanted to let everyone know that Thompson PHA is a very professional company from the office staff to their field technicians.  Years ago they installed our HVAC system so we knew where to call when it came time to do some additional plumbing runs for water and propane.  Our technician Thomas was a master at what he does, from his onsite expertise, congenial personality , and attention to detail.  There was no lapse in detailed communication and every aspect was explained concisely.  When the work was completed the area that got the up grades was spotless and ready to go.  Thomas is truly an asset to their competent work force. H and K Austin

Unfortunately our furnace went out on a Saturday afternoon. I called Thompson's and was scheduled for the following morning.  Garrett arrived on time and had our furnace back up and working in 30 minutes.   The whole process was very simple, professional and easy. I definitely recommend this company.

I called them in a panic when the heater broke at my place of work. They were very professional, understanding and did an awesome job fixing it in a timely manner.
I love that they are a family owned business and care more about people than money.  I felt comfortable having them at my place of work without being able to be there myself AND it was left extremely clean after the work was done. Would definitely recommend them.

excellent, came early, did the job quickly, good price. I would use them again!

I did my homework and researched several HVAC companies. I ended up with over 10 quotes. I chose to go with Thompson because Garrett was so pleasant to work with. Their price was the most reasonable, and the cheapest one was not necessarily the best (for example they wanted 1/2 payment up front, which Garrett noted was not allowable by CA law). Garrett didn't even ask for a deposit! I gave him the OK, signed an agreement, and in a week, Garrett and his team got the work done on time, there were no issues, and  they cleaned up everything. It was just in time to enjoy the AC before the summer heat blast this last September.

Beware, many of the companies out there will try to convince you that a particular size unit is what you need. Garrett was the only one who said I didn't need such a large unit (we needed 2, 1 up/1 down, 3500 SF house). He was right. What he installed for us works perfectly to cool each of the floors.  He saved us over $1000! And that is with a good quality brand unit.

I'm extremely pleased, and I have the highest praise for Garrett and the Thompson team!

Called them out to check out the furnace in our new home, before we fired it up for the holidays. The tech was friendly and knowledgable and went through everything he was checking as he did it, teaching me along the way.

I would give a perfect score, except that a few weeks later I installed a Nest thermostat, and found that the wiring from the furnace to the thermostat had some wires wrong. I would think that's something they would check but maybe not since it was apparently working.

Thompson Heating and Air and their Technician Darrell was awesome. After two local companies did a no call no show for two appointments to fix my A/C I called Thompson heating and air and they had a tech come out within two hours of me calling. Darrell was very friendly, professional and quick. Pricing was great and the explanation of the fix was explained in a easy way for me to understand. I highly recommend this company for any of your A/C or heating issues. Honest and professional. Thank you...

Thompson Heating and Air Conditioning is AMAZING. They know exactly what they are doing. We had a couple of local well-known companies come out and diagnose our A/C unit, which wasn't cooling. They all gave an hour explanation on what they found and how the numbers of their tests don't lie. They all said to get a new unit and quoted around $2,500. Thompson came out and just by what I told him he knew exactly what was wrong. $145 later out unit started blowing cold air. Thompson is the ONLY person to call when you have problems with your heating or air.

My furnace was not working and i called 5 days before christmas figuring I would have to wait.  He came out the next day to diagnose the problem and said he would order what I needed and be back the next day after his scheduled work beause he didn't
want be to go any longer without heat.  He came the next day and worked until 9:30 pm installing my new furnace then came back the next day after work and finished the
details and the cleanup.  I cannot say enough about the work ethic and the great job.
I would recommend them to anyone needing their survices.

I had a problem with my air conditioner freezing over.  I read on-line that it could be due to a lack of coolant (go figure).  

Based on Yelp reviews, I called up Thompson Heating and AC and made an appointment.  Garrett showed up.  I explained the problem to him and he said he'd check it out rather than just proceeding on what I'd told him - this is a really good practice if you actually want to fix the problem.

Sure enough the pressure was low.  Before he charged it, he told me that it was an old system (25 years old) and may still have a leak, albeit a slow leak.  He laid out the options in simple language and the risks/costs associated with each option.  I chose to charge the system.

If there is a leak, they'll be at the top of the list for replacing the unit.  

Bottom line:  friendly, professional, and knowledgeable for a decent price.

Highly recommended.

Contacted Thompson Heating for a servicing of my furnace and turned out that it needed to be replaced.  Darrell worked with me on the price and came up with an excellent system that was a huge improvement over the old unit.  Everyone was a pleasure to deal with including all three of the service reps who worked on the instillation (Ryan, Nate & Brian).  They never complained and worked diligently until everything was set up and running.  Would DEFINATELY call these guys back.

We really appreciated Garett's promptness and understanding of our needs in our new coffee bar. Service was timely and our AC is running smooth (and so silent). Thank you, Garett!

We have used this business at two different locations. They were able to find a quick (and cheap) fix for our heater at our old residence. We had such a good experience that we also had them to install air conditioning at our new house. Their bid was fanatic and came on time and competed the installation quickly. Highly recommended.