Best Emergency Services in San Antonio TX

Replied very fast! Was able to come out the very next day and had reliable great service

I have to echo the other excellent reviews.  Joaquin is not only a super-nice guy, he went way out of his way to get our water heater repaired and did an excellent job.  He takes his time and makes sure the job is done right, is honest, and the charges were extremely reasonable.  He also returns calls promptly and clearly takes as much pride in the customer service that he provides as he does in the quality of his work.  I simply cannot say enough good things and am thrilled to have found him.  Having a plumber you can really trust brings peace of mind, and that's the best thing of all.

PlumbIt ran a new gas line in our home to operate a gas range during a kitchen remodel.

Out of several quotes received, PlumbIt was the easy choice. The quote was one of the more reasonable ones, but most importantly Henry took the time to answer ALL of my questions. He helped me truly understand all of the options.

They were super responsive from getting the estimate, scheduling the work, arriving for the appointment, and every time in between.

You have found your plumber!

Called to inquire about changing the water pressure at my house and the person I spoke with was incredibly rude. He told me over and over I didn't know what I was talking about and didn't bother to give an explanation. No idea the quality of work because I couldn't get past the bad attitude.

If you want reliable and highly intelligent Plumbers who will walk you through everything with Water Softeners and Carbon Filters, this company is 10000% for you. I actually couldn't believe how quick they responded, got me a quote, and saw me same day. It's amazing what REAL CUSTOMER SERVICE is like. They are above all othe plumbers in San Antonio.

The water Softeners they installed and recommended for us were perfect for our house needs and made us feel like we were in great hands. I never once felt sold or pitched to; only was guided to the right decision and given the knowledge I needed to feel comfortable.

Cody was the one who got me all set up. He was amazing. Adam and Roger were the ones who installed and they were so kind and answered any questions I could possibly ask.

Save these guys in your phone  I will only go to them from now on.

Theo and his colleague are the best! Very professional and helpful with their insights! Highly recommend !!!

Very impressive response.  Unfortunately, Blue Dragon does not service my area, but Gilbert was extremely responsive and actually provided a recommended local company to use.  Now that's service - even for essentially a non-customer.  Thank you Gilbert!

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

Very professional service. They responded quickly to my request and completed it with great craftsmanship.  I will use them for all of my plumbing needs going forward.

I've used Juan once and recommended to a friend. He's very knowledgeable and professional. He is very fast to respond, even on Christmas Eve. Thank you!

A very respectful and courteous plumber arrived within only a few hours to fix one of our outside hose bibs. Even as new customers they were able to work us in on the same day! The lady answering the phones and scheduling the work was very helpful and kind. I really appreciate their professionalism. Thank you!

By far the best service I have ever received! AC went out on a long holiday weekend. A tech was dispatched and was able to get the unit running even though it was in need of replacement. Replacement quote was very competitive and complete and upgraded system was ordered and installed without haste. Techs were very courteous, professional and clean. Follow up calls made by Guarantee Plumbing & AC to check on the service received and to ensure our satisfaction. Service was so great that I signed up for their Plumbing and HVAC maintenance plan!!
You are making a mistake if you do not call them for all of your needs. Highly recommend all of their services.

We called at 8 with water pouring out of our shower, so we turned off the water to the whole house. They said they'd be out by 9:30, called at 9:40 no one answered so I left a message. Called again at 10 was told plumber had difficulty at previous job couldn't show up until some time between 12-1, still no one shows up and no one calls, so we call again and they had pushed us back to 7:30 AM. All this waiting and no water and no call from them and they aren't willing to help they just say, well sorry. So much for 24 hour service or any service for that matter.

I would give negative stars if I could. After the snow here, I had the company come out to repair a pipe. I had to wait 2 days for them to come which would have been okay except he charged extra for emergency service which I'd understand if it was same day but it wasn't. Also, I was charged an ASTRONOMICAL amount of $400 for less than an hour of work and since have spoken to several plumbers who say I was basically robbed and taken advantage of because I was a single woman. I have tried to contact company with no response and have reported them to the Better Business Bureau and seeking legal advice. DO NOT HIRE THIS COMPANY!

UPDATE 5/21- Response from business owner saying that I received an estimate before service was provided is completely false, never happened. Also never told of the additional travel charge (Helotes is all of 8 minutes from my house). A family member was there to witness the event and even gave the suggestion on how to fix the issue which was just cut a piece of the sheet rock out and cut the pipe above the leak and just cap it off, a job that took less than an hour. Also was told when I called that only same day service was considered emergency, so not sure why an appointment 2 days later would require the up charge. And to imply that the price is MY FAULT  because I couldn't find another plumber(which isn't the case, I went with this company because they are so close to my house) is a completely arrogant and asinine statement. Finally, they left the work area a complete mess. No manipulation tactics from the owner response on how they took care of customers instead of family will change this review. Don't be open for business if you are going to use that excuse to rob customers.

Chris Green was my plumber twice now, and has done a good job. Quality is good, and they have a very efficient process. Very professional.

I have used this company twice and both times I've been happy with the service. Most recently this week I had them clear a sink and install a new faucet for me. I asked for pricing for each service and received a estimate. When the crew was done I can say the price matched what I was told by phone.

What was most impressive is that they adaptive to our new normal and upon making the appointment I was asked COVID questions to make sure their workers were safe and when they showed they had a mask and gloves and kept a good distance which was much appreciated. It's stressful enough to have a stopped drain but to have it during COVID is double stress. Thank you all for easing that for me.

they came into my home for a estimate on upgrading my unit.  JJ didnt even ask me what I wanted to do nor did he want to look at my unit until he finished his sales pitch.  He was more worried trying to get me to agree to their service instead of trying to put something together for me.  Tried to sell me a product that was $18,000 but wouldnt tell me what the brand name I am paying for.  The one thing that pissed me off more then anything he wanted to talk about financing before we came up with an idea of what I wanted and what needed to be done.  what a scam artist.  very unprofessional.  Save your sales pitch and build report with the customer first JJ.  You never start with a sales pitch.  Know your customers better before you even think about asking for info like social security number and all that.  I cant believe he had enough balls to talk about calling the finance companies to get approved before we even talked about products.  What a scumbag!

Rip Off! It's a money game not a how can we help fix the problem game. We had some plumbing issues and we also wanted to flush out water heater. We called them out and they did absolutely nothing and charged us for absolutely nothing. They literally came in flushed my downstairs toilet and said it flushes fine so everything is good here. They went out to get their paperwork for payment and weren't even going to check my other two bathrooms. I had ask them twice to check and again they just flushed the toilet and said well they seem fine so we need to collect the payment now. I basically paid $50 for a small stuffed animal dog and a flashlight that they hand you when they get their. They wanted to run $1000 tests which I'm not sure why since according to them everything was fine after flushing. They also will not show up and just not tell you unless you call to see where they are (that happened twice)! Very unprofessional and I'd be very hesitant to use their service and definitely wouldn't recommend.

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!