Best Emergency Services in San Antonio TX

Hello,  I would like to thank Pete for his professionalism and prompt service and also Anchor for getting someone out so quickly I would definitely use Anchor for any future needs an would also highly recommend.

Andre and Joaquin did several jobs (mostly unfinished & sloppy work by our contractor) for our home. We were very pleased with their professionalism, responsiveness, doing plumbing the legit way (permits and all), and attention to detail. They are a smaller business so it may take them a little longer to finish the job - but they do great work! I'd recommend them to anyone looking for a good plumbing company.

I've had Henry to my house twice now & he is fantastic!  He's prompt, friendly & very knowledgeable.  I would not hesitate to refer my friends & family to him.  If you need plumbing service, he's your guy!!

Brad is a fantastic guy, very professional, friendly and courteous. You couldn't ask for a better person to take care of whatever you need with pride. I've been working with him for two years now and he's been a pleasure to work with.

I had a major issue on a Friday night at about 9 o'clock that came to light on Saturday morning around 7 AM with my water supply to my home being completely dead. After calling around to more than a dozen companies Adam from PlumbSmart. Adam was incredibly polite, knowledgeable, and ready and willing to help me with my small water emergency. Even though the trouble it turned out to be was not his area of expertise he was resourceful enough to team me up with providers who could professionally solve my issue; he even followed up with me over the next 2 day to make sure I was completely taken care of. I recommend Adam and PlumbSmart for any plumbing home systems issue you may have. Five stars all day every day

I called with clogged sink problem at our business that i needed a quick response on. It was Friday afternoon at 1pm and the plumber showed up in 2 hours (as quoted) and got it working in 30 minutes.

Very easy to work with, they did the job well, and I would call them again.

I felt compelled to give Gilbert a shot based on his outstanding reputation, and indeed, he does it great justice. He diagnosed and fully repaired three toilets in my home which had been developing various issues and costing me exorbitant utility fees and minor leak frustrations. We also discussed an ongoing issue with low water pressure inside my home on which I intend to follow up soon, and I'm certain that Blue Dragon Plumbing is the company for the job despite his generous offer for me to shop around.

The total cost of the job came in near the estimate and the components of the bill were reasonable and well justified. He was in touch via cell phone the day of service, showed up on time, and stopped the work clock when he had to leave for a short time to get some parts. He works quickly and efficiently, but not without great character.

He does seem to be fairly booked at the moment - we had to schedule a week out from my initial call. He was training a new employee named John on the day of my service, who was also professional and seemed ready to uphold the Blue Dragon name and quality standards. Hopefully this trend will continue and Austin will have ready access to a fleet of honest and skilled plumbers who share Gilbert's passion for helping people to stay clean and hydrated.

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Very professional service. They responded quickly to my request and completed it with great craftsmanship.  I will use them for all of my plumbing needs going forward.

I've used Juan once and recommended to a friend. He's very knowledgeable and professional. He is very fast to respond, even on Christmas Eve. Thank you!

A very respectful and courteous plumber arrived within only a few hours to fix one of our outside hose bibs. Even as new customers they were able to work us in on the same day! The lady answering the phones and scheduling the work was very helpful and kind. I really appreciate their professionalism. Thank you!

Guarantee Plumbing arrived an hour late to the appointment my wife scheduled days in advance.  The plumber did not apologize or acknowledge he was late.  I showed him the drain that was clogged, it was a simple clog and the only reason we hired a plumber was to save us a trip to home depot to buy a $26.91 pipe snake router (already ruined by Guarantee Plumbing being an hour late).  This appointment was originally supposed to be a Free Estimate.  After Guarantee's employee went to the laundry room to the clogged drain, he asked, Do you want the free estimate, or do you want me to just take care of it?  This is where I made my mistake, I said, I would like for you to just take care of it, knowing all the steps he had to take to unclog this drain.  Expectedly, he finished the job within 15 minutes using his pipe snake router attachment to his power drill.  I said Thank you for the help.  He then went off to take care of the invoice.  When he got back he gave me the invoice for $218.00.  This was simply ridiculous.  There was a $25 trip fee that didn't make much sense since it as a free estimation to begin with but, whatever, he did service the drain, that's fine.  Then, there was the $193 drain clog removal fee.  For 15 minutes of work and after being unapologetically late I paid Guarantee Plumbing $772 an hour.  I understand that it was my mistake to ask him to Go ahead and take care of it, but an honest company would see that their invoice was WAY off base, and in order to keep their clientele, change the invoice to something a little more reasonable.  In the end they did refund $50 making my payment $573.00 an hour, which is still outrageous.  I guarantee I will never use this company again, and I would not recommend them to anyone.   After all this they called me and accused me of not paying my bill, I read them my receipt and explained to them that this was a clerical error on their part.  This has been a nightmare.

***Issues were handled by management to our satisfaction***Late, disrespectful, and had to call another plumber to fix their incorrect repair. Disappointing.

David C., Your people already let me know in no uncertain terms that I will never win in court because I can't prove they did anything.  I'm really glad you put in writing that they turned off my water. When we parted ways your manager was screaming that I had done it myself. I've read your other bad reviews. I guess this is just par for the course with your business.  Your people were late more than once, they were disrespectful, and I did have to have another company come fix what your guys caused. I don't see how my review is unfair.  By the way, I HAD to get my water fixed. Your guys blew up my softener (4 years old) and left us with 0 running water in the entire home.  All pipes were clogged with resin.  He thought we had a main break. He went from faucet to faucet turning them on and watching them clog because he had no idea what he had done by cranking on and off my water 15-20 times.  He even told me he couldn't believe my softener didn't have a bypass valve. Well it does. The next 2 plumbers I called knew what had been done within 30 seconds.  They showed me how to put the bypass on and how the original repair could have been done by turning the water off at the h20 heater itself. He never needed to turn the water off at the street.  I had 0 water for 2 days. Your crew of bullies blamed me and wanted to charge $700 to clear the lines. They said I would need to buy the new water softener and heaters that were then filled with Resin!  The tiny little repair turned into one big nightmare.  Your guy said it was just a coincidence that my water softener blew up on their second visit!  While they were turning my water on and off!  Why on earth would I PAY your guys to repair it?  Is that the scam?  Break stuff and charge to fix it?  Your comments about shirking responsibility just aren't true. All y'all had to do was fix it. If I hadn't told your plumber what was wrong, he still wouldn't have known. He was at my house for 7 hours using a compressor to blow out my lines individually. Problem was when he would turn the water on, they would re fill with resin. He hadn't bypassed the now broken water softener. It was a night of madness. They made a huge mess of water in every room they were in. Knowing what I know now, their blowing efforts were futile! Other plumbers laugh when I tell them how your 2 guys blew line after line not knowing Resin was in the lines.  It literally took the next plumber 30 seconds to know what was going on.  The next plumber after that took 30 seconds. I wanted to see if he could figure it out. How does a licensed plumber not know this???  Y'all keep challenging me to take you to the plumbing board. I will file a complaint because I'm not sure your guys were really licensed plumbers. We have filed with the BBB.  Your guy let me know that I'll never win because I can't prove you did anything. At least you now agree your guy shut the water off. They literally screamed at me saying I did it myself. That I had turned off and on my water. I don't even know how to do that!

Pete and his company are first class.  From the moment I contacted him to the end of the job, Pete was a consummate professional.  The communication was seamless, his quote was the best price out of 4 other companies, and he is military friendly.  Our tenants were also impressed with his professionalism ensuring the job got done correctly.  We are stationed overseas, and the peace of mind knowing that I wasn't going to get taken advantage of means everything.  This company is veteran owned and run.  We will definitely use Pete again for our plumbing needs!!

Called for emergency hot water tank leaking. Received great customers service from both office staff and plumber. Came same day. Installed new tank. Very professional

Wonderful company!  We were concerned about a potential gas leak by our hot water heater and called Big City to come check.  They arrived on time and did a thorough job checking the gasline for leaks.  They found the problem and gave me an estimate to fix it right then.  I appreciated the fact that they didn't try to up sell the job.  They just worked on fixing the issue with the leak.  This is the second time we've used this company and will definitely call them for any future plumbing issues.

On the day we paid for the foam insulation, we had the representative add to his notes that the attic had rat traps.

The Pest Company, for $180, had just set the traps.

The representative added it to the notes that the traps should be set aside.

On the day of installation, the installers were reminded about the traps. They said, yes they saw it in the notes.

The insulation was installed, and we had the Pest Company come out again to install wire over the vents and reset the traps, which he could not do because:

The rat traps were missing
The vents were covered with foam

We asked Jon, the son of the owner, to come out. He admitted that they made a mistake and offered to send a check for $145 (the Pest Company offered a reduced price to set out new traps.)

This was on 02/14/19. We contacted Jon, via email, on 02/25/19. No response and no check even though in a previous email he said he would send one out that week.

Later, the house began to smell of rat.

Called the Pest Company again. The employee went up to the attic, located the smell but could not get through the foam insulation in order to get the trap and the rat.
Needless to say, this was a very disappointing experience.

We like to find companies and use them again for other projects.

For anyone reading this review, I cannot recommend this company due to the quality of work, and the check and response that were never received.

Two months no return calls then a call Wednesday from manager of All Pro plumbing with a promise to call back that afternoon
Nothing it is now Friday
Heed the warnings of the poor reviews here on Yelp for this corporate plumbing company
Worst in San Antonio
No customer service
Run don't walk

They quoted my plumbing to be $3000 for 40ft of pipe work to be done and they only did 5 feet of pipe and my wife didn't check because we have a baby and I was at work so they made her sign without telling her they changed the plan, and still charged us $3000. Watch out for these scammers
They charged me for 35 ft and only did 5ft of pipe, I did not get my money back.