Best Gas Water Heater Repair in San Antonio TX

I approached Anchor for a quote to install a tankless water heater. It took a while to connect with the right person to discuss the job, and every time I called I had to start over, describe my project, and give my contact info, even though I talked to the same individual each time. They eventually scheduled an appointment for an in-person quote but nobody came. No call before or after or any attempt to follow up.

Keep in mind this happened after the crazy winter storm of 2021, and I'm sure they were quite busy with water damage work. Still, they were not organized, so I went with a different group.

PlumbIt ran a new gas line in our home to operate a gas range during a kitchen remodel.

Out of several quotes received, PlumbIt was the easy choice. The quote was one of the more reasonable ones, but most importantly Henry took the time to answer ALL of my questions. He helped me truly understand all of the options.

They were super responsive from getting the estimate, scheduling the work, arriving for the appointment, and every time in between.

You have found your plumber!

They came and installed a water softener and an RO system, and did a good job. They did asked for payment before the project was complete, but were understanding of why that wasn't a good alternative for us. They also claimed to have a warranty on plumbing related to the project, but now, several months later we've developed a leak from the RO faucet coming from our counter and they are refusing to even look at it claiming it's a faulty RO system sight unseen. I don't plan on hiring them again as I'm sure there are plenty of alternatives that won't miss these finer points.

The owner was very rude when I called for an estimate. He said he didn't come out and give estimates. He gave me an average price & wasn't willing to answer any questions.

These guys... first I used them, and relied on their advise, for the selection and installation of our water softener. Not only did they choose the right softener for our home but, they chose the one that meet exactly what we needed without trying to get us to spend our money on the top dollar unit.

Then, on a Sunday evening, they quickly responded to a broken pipe emergency at our home within almost an hour of us reaching out to one of their techs personal phones.

During each interaction, their folks were extremely friendly, professional, and efficient! They are forever my go-to plumber and I've recommended them to be used as a trusted source for our realtors. Thank you so much!

Tsanko was very professional and knowledgable. He repaired our master showerhead very quickly and cleanly. He even saved cost by doing the repair through the adjacent closet wall instead of making a large hole in the tile wall.  I would highly recommend him for any plumbing project.

I can't compliment Joaquin and Andre enough. My garage had water running along the walls. Joaquin came out and effortlessly replaced my water heater which was corroded and needed replacing. He is highly knowledgable, respectful and definitely professional. He completed his task but after he left I still had water leaking steadily in my garage. Andre responded immediately and Joaquin came back to find that I had a hot water Pex line busted in my wall. He remedied the problem right away. I can't thank him enough for the pride he takes in his job and making sure the customer is left without any worries.

Jaime Santana did an excellent job with broken water pipes repair at St. Mary Magdalene Episcopal Church in Manor, where I am the pastor. After the winter storm of February 2021, the water pipes of all of our buildings were damaged. Mr. Santana assessed the situation, explained what was required, and finished the repairs in a timely manner. He also ensured that all faucets/toilets/water outlets were properly working, and did the appropriate repairs when needed. I highly recommend Santana Plumbing Company LLC.

EZ Flow ROCKS!!! They were courteous, on time, fixed our problem, and were extremely fair priced. Less than half the price of Roto Rooter or any of the other guys I got quotes from. Also, bonus for points for being open on a Saturday!

Thanks EZ Flow Team!

I had a sink that wouldn't drain, and little did I know, the builders of my home never connected the sink to the draining pipe.
We had one of Blue Dragon's newer plumbers out to try to diagnose the problem, he spent an hour or two trying to find a clog but to no avail.
Gilbert came out on a Sunday to follow up and realized what the problem was after using his camera thingy. He was quick to fix it and wouldn't accept any more payment for his visit.
We found him incredibly friendly, generous, and kind, on top of being a skilled plumber and passionate business-owner.
We'll be using Blue Dragon for any future plumbing needs.

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

I went on yelp to look for assistance with my tub spout issues... it's stop working.   That's the diverter that changes the water from the tub to shower.
I looked at several people and companies but chose GUARANTEE PLUMBING & A/C they came and assessed the situation for $39 which they will apply to the overall cost ... (if you continue to use them).

They came in assessed what items they needed .. left to get the materials, returned promptly and replaced it and was out in less than 15 minutes. (yay)
Problem diagnosed, solved and fixed.

The technicians were friendly and courteous.
They were mindful of the CDC requirements.
In addition, I had a toilet seat that needed tightening and they tighten it for me.
I just want to give them a YELP and say you can use them I think that they will do you right with your plumbing and air-conditioning needs.

In keeping with being transparent at first I was a little bit skeptical because I had read a couple of reviews that were negative about this company however,  I forged ahead and received positive results. I am sure you will as well. :)

Conclusion-
Problem:
broken tub spout.
Solution:
Removed and replaced with a new one
Total Cost:
$234.00

I would give negative stars if I could. After the snow here, I had the company come out to repair a pipe. I had to wait 2 days for them to come which would have been okay except he charged extra for emergency service which I'd understand if it was same day but it wasn't. Also, I was charged an ASTRONOMICAL amount of $400 for less than an hour of work and since have spoken to several plumbers who say I was basically robbed and taken advantage of because I was a single woman. I have tried to contact company with no response and have reported them to the Better Business Bureau and seeking legal advice. DO NOT HIRE THIS COMPANY!

UPDATE 5/21- Response from business owner saying that I received an estimate before service was provided is completely false, never happened. Also never told of the additional travel charge (Helotes is all of 8 minutes from my house). A family member was there to witness the event and even gave the suggestion on how to fix the issue which was just cut a piece of the sheet rock out and cut the pipe above the leak and just cap it off, a job that took less than an hour. Also was told when I called that only same day service was considered emergency, so not sure why an appointment 2 days later would require the up charge. And to imply that the price is MY FAULT  because I couldn't find another plumber(which isn't the case, I went with this company because they are so close to my house) is a completely arrogant and asinine statement. Finally, they left the work area a complete mess. No manipulation tactics from the owner response on how they took care of customers instead of family will change this review. Don't be open for business if you are going to use that excuse to rob customers.

People's Choice Plumbing was quick to respond and as a result fixed my claw foot tub which had not been draining properly since my husband and I purchased our home a year and a half ago. David was courteous and on time, I let him know I was trying to surprise my husband before he came back from a trip and David and his team stepped up to the challenge. I am grateful as we have not been able to use this tub and now I get to enjoy it!

Thank you People's Choice Plumbing!!

They looked very professional with their iPad. However they are very young and need more experience. Easy job,  I am sure they will do fine. I didn't hiring them because my job was out of their league.

Contacted Big City Plumbing through Yelp's messaging system on January 14, 2020 at 9:31 A.M.

Travis C. replied five minutes later with a list of availability dates and times. He also provided a preliminary quote.

When I explained to Travis C. that I could not schedule an appointment by phone, he scheduled the appointment for me.

At 12:47 P.M., Travis C. confirmed my appointment for Monday, January 20, 2020 between 12:00 P.M. and 2:00 P.M.

On Monday, January 20, 2020 at 12:57 P.M., Tony and Josh arrived at my home.

Prior to beginning work, they wore disposable shoe covers. They also provided upfront pricing.

$295 for the following:

(1) Haul away water heater.
(2) Remove corrugated copper pipes and solder on male adapters for easy unthreading in the future.
(3) Remove cold-water supply shut off valve and solder on new lead-free copper-alloy ball valve (KITZ No. 858 600 WOG).
(4) Install stainless-steel connector (3/4 in. FIP x 3/4 in. FIP x 24 in.).
(5) Provide an extra stainless-steel connector for hot-water outlet.
(6) 90-day warranty that covers service and labor; however, parts installed as part of the work by Big City Plumbing, LLC is covered by the manufactures warranty only. Customer shall have no recourse against Big City Plumbing, LLC for the defects in parts utilized.

At 2:11 P.M., work and billing were done.

It has been three days since Tony and Josh were at my home; no defect in workmanship has been detected so far.

I look forward to hiring Big City Plumbing again.

Always use these guys for my plumbing needs, and recommend them to friends whenever someone is looking for a plumber.

The week of Thanksgiving my husband contacted John Wayne Heating and Air Conditioning to come out and inspect our unit because the heat was not coming on. The representative did his inspection and before leaving showed my husband a picture of a mold covered coil. The rep sent my husband a quote to have the unit cleaned and it was 3-4 THOUSAND DOLLARS and of course we could always replace the unit.
The problem with this is the picture was NOT from our unit!! My father came over with some cleaner to help clean the coil, and he reported that the coil looked like NEW!!!
I had another company come take a look, and the problem is a motor that has gone bad. Never once was there a comment about mold in my unit or a that I will need to purchase a new unit!!!!
Be very careful with using this company, waiting for a trustworthy company will be worth your time and money!!!!

They quoted my plumbing to be $3000 for 40ft of pipe work to be done and they only did 5 feet of pipe and my wife didn't check because we have a baby and I was at work so they made her sign without telling her they changed the plan, and still charged us $3000. Watch out for these scammers
They charged me for 35 ft and only did 5ft of pipe, I did not get my money back.