Best in Saint Paul MN

We thought we had a water leak in our hot water heater (HWH) last Friday.  We checked into a few plumbers and decided to get a quote from Jake The Plumber.

I'd read, and discovered by phone message at the shop, that I could send messages and photos for a quick estimate for replacement if needed. I sent my info and photos of the HWH currently in my home.

Within eight minutes, Deb responded and asked for some more specific details.  After sending all my HWH details, she advised a plumber would contact me by phone with an estimate based on my HWH and needs.

That same afternoon, one of the plumbers called and left me a detailed message with an estimate and timeframe.  Jake the Plumber was very prompt and responsive to my inquiries.

Although we discovered we didn't have a leak (condensation due to extreme weather), we appreciated the prompt response from both Deb and the plumbers.  We would consider Jake for any plumbing needs in the future for sure!!

Our well pump died early this morning. I contacted Hugo Plumbing around 10:30am and even though one guy was off and the other was on a different job they made a special effort to come by because they didn't want to leave us hanging over the weekend without water. They were very polite and professional. Total charge was $1,900, which is reasonable based on what I've read/heard from others. I will definitely use them in the future and refer them to anyone who is seeking help.

We are very happy with Kelly Plumbing- we have had them do a handful of things around the house (new shower hardware, toilets, faucets, etc.). They are prompt, professional, and very reasonable on pricing. I'd recommend them to anybody in the MSP area.

I had a new vanity installed along with new shut off valves. Also a new toilet and in the kitchen all new faucets, including a dishwasher hook up. Just sorry I didn't need a new water softener. Ok, maybe I am not sorry about that. Service is prompt and prices are good. This guy knows his stuff.

Excellent service from all staff. Thorough, informative, professional. I highly recommend them.

The service tech used a video scope to examine the heat exchangers and then showed me the many cracks that would lead to carbon monoxide being released. I didn't have to rely on their say-so; the evidence was in right in front of me. They explained the issues with my old furnace and discussed options tailored to my house and needs. At no time did I feel pressured to buy an expensive new furnace; their service reps shared information and I made the decisions.

The estimator discussed options and alternatives with me, giving me information to make the decision about which brand to replace my old one with. The cost was very reasonable, and their payment plan helpful.

I called about a leak under my sink.  Paul and his son arrived the same afternoon within an hour.  Corrected the problem, identified other potential problems from our last contractor, corrected those as well!  all under $200.

Prompt, neat, clean, competent and I see why their phone is ringing off the hook!

I am a senior who over the years has had some experience with plumbers. However, I ran into a problem that none of the plumbers I hired were able to repair. Our upstairs shower began leaking down into our kitchen. It was not immediately apparent since it was leaking behind the crown molding of the kitchen cabinets. Over time, I had a parade of experience plumbers in my home working on this and none of them could find the problem. After one plumber thought the problem was fixed, we ended up with water running down our kitchen walls, out an electric outlet and out on to our counter top. Not getting any results, this got costly and we gave up. We just didn't use the shower. Many years later, and out of shear frustration, I made another attempt to find a good experienced plumber. After numerous phone calls, Jim Murr Plumbing was highly recommended. I was afraid to get my hopes up, but this time we got lucky! Jim came out to our home, and we explained all of the problems we had gone through over the years and to his credit, he did not try to run away. Essentially, the job was quite complex, and involved other issues as time went on. However, we could not be happier with the out come. Jim sent the A team over to our house and they wasted no time. They also carefully explained along the way everything that needed to be done and the costs involved. Surprises like the wall being moved. Also, after all that we had gone through, we decided to put in a tile shower. And fortunately, Jim had just the guys to do the work! The quality of the work was exceptional and we were thrilled with the results. We also have a greater appreciation for the work involved. I have recommended Jim Murr Plumbing to others.

He was very easy to work with. I was able to schedule service online. I was provided with a quote up front, which was based on service performed rather than hourly. He was able to do the work very soon and on a weekend. He showed up on time, was respectful of my home, and did a great job.

Cannot recommend them enough. We've lived in Shakopee for 4 months and they've already been out twice - once to find a leak and another time to look at our water softener that we didn't know how to use. The plumber set my water softener correctly and told me everything I needed to know about it and gave me a plumbing 101 lesson. They are super reliable, professional, and knowledgeable. Will ONLY be using Affinity Plumbing.

Paul the Plumber is an outstanding company.  We contracted them to do the plumbing into a bathroom we were installing in our basement.  Paul came to our house evaluated the job and gave us some suggestions.  He had his son-in-law Mark come to do the work.  They showed up on time.  Did the work efficiently and left the work site clean and ready for the rest of the bathroom remodel to proceed.  I would highly recommend this company for your next plumbing job.

I called LaBrash Plumbing with an issue. They were able to come out the same day. The technician was polite and personable. He completed my job quickly and at a reasonable price. I intend to contact them to complete an additional job since my experience was so positive.

You can't ask for better service! John offers great service at a resonable price. We'd call him again!

We had a failed boiler during the polar vortex and Don was really great. He talked us through some of the easy fixes on the phone and then provided a great service on the stuff we could do. Highly recommended.

My new landlord informed me I would have no sink AND no hot water for 2 weeks the day before I was supposed to move in, but these guys showed up the NEXT DAY, while we were moving our things in, and got everything squared away within moments and even walked my husband through what the problem was so he knew what they were doing. Honestly wonderful service, knowledgeable AND pleasant guy. I work in major home appliances and I know exactly how rare that is

Wes was very knowledgable and took his time.  He answered all my questions and genuinely cared. Thanks Wes!

I had a great experience with them today.  Water heater broke last night, called HD today, told them the heater I wanted and Darnell from Champion came out promptly at the beginning of the time HD had estimated.  Clean job, protected the carpets and very pleasant and knowledgable.  If I need further work, I would ask for him specifically.

This has to be the biggest scam company of any home service I have ever seen.

They wanted $3200 for a job most guys charge $600 for.

I paid the $50 fee for the quote and looked elsewhere for the work.

They wanted $500 to take my toilet off and put it back on to do the work.  This takes a normal person maybe 15 min of easy work.

The person who gave me the quote acted like I should just accept the insane quote and tried to get me to commit and pushed in house credit. I said no and was followed up on by a text and phone call right after he left.

Today the guys boss emailed me with the quote attached. At the bottom of the quote was a button that looked like the button to see the next page. It was an auto signer that would have obligated me to use them and accept the price.

Run the other way if you see them coming. Tell everyone you know that they are scammers.

I've tried them a couple of times for different things and they are complete scammers. Each time they try to tell you something additional is wrong and needs replacing. Each time I got a second and even third opinion only to find they were full of crap. In the latest example I needed a water heater replaced. Quoted me a ridiculous price of $4700 for a gas water heater replacement. I got two other quotes who were both less than half of what these jokers quoted. Got it done with an even better unit for $2200. Don't call these guys at all costs!