Hugo Plumbing and Pump Service

Amazing service, very punctual and got right to the problem and fixed the issue quickly!!! Definitely would use again and recommend to my friends.

Our well pump died early this morning. I contacted Hugo Plumbing around 10:30am and even though one guy was off and the other was on a different job they made a special effort to come by because they didn't want to leave us hanging over the weekend without water. They were very polite and professional. Total charge was $1,900, which is reasonable based on what I've read/heard from others. I will definitely use them in the future and refer them to anyone who is seeking help.

I had two outdoor faucets that were leaking. I called a different plumbing company that sent out two guys who told me they were fixed but when I went out to use the faucets, they continued leaking. I had them back out and they still didn't fix them. I called Hugo Plumbing, talked to a very nice dispatch lady and they had someone out the same day. The two men were nice and personable, they were able to fix the faucets with a friendly demeanor and smile, and at a lower cost than the first plumbing company.

I strongly recommend Hugo Plumbing and will continue using their services for all of my plumbing needs.

We had Hugo Plumbing out two times to fix an in floor heating issue. The second time was to finish the repair from the first time. However in between service calls the system failed. Long sorry they send out two plumbers and charge for two plumbers full price even if one is just acting as a helper. They overcharged me by a half hour = $75.00. When questioned I was told they get paid for travel time between jobs. We will never have them back.

After not even getting call backs from two other plumbers, I was referred to Hugo Plumbing by a friend and contractor.  I got a call back and same day service from Tom and his team after hours because he knew we were in a bind.  They fixed two toilets even though they were originally only stopping by to fix one and did not charge me extra even though they squeezed us in after hours when they should have been home already.  I will definitely use Hugo Plumbing again and refer them to friends and family as well.

I called on Tuesday and they sent Mike out the next day. He was professional, knowledgeable and got my drain fixed also fixed my running toilet.
Thanks again.