Best Sump Pump Repair in Saint Louis MO

Lorenzo provided professional and prompt service in replacing our hot water heater. He explained everything at the conclusion of installation and was very personable.

We really like using Crafton for all of our plumbing needs. They're  always upfront and honest about what we need and don't need done.

Great company to work with. I called late at night for a clogged drain and received a quick response. I was extremely satisfied with the service and the price was a great value! Will definitely recommend and use this company again in the future!

He was able to help us out with our bathroom vent.  My husband got stuck & we needed someone that could repair & get the job done. It worked out perfect! Fair price & good quality work!

Sean completed the job same day.  He was thorough, friendly, and reasonably priced.  Definitely recommend him.

Honest, experienced and convenient!  Jim showed up on schedule, provided an explanation of what the service will require and the cost.  He had all the materials needed on his truck and how long it would take.  He did a great job!  I would highly recommend him to friends and family!

Carlos Perez

Tried screwing my mom out of thousands of dollars when all it cost to fix the problem was $150.00 They will screw you if you don't know any better.

I have used this ervice several times, but the last two times I felt the level of service had declined. The most recent experience, I made an appointment a full day and a half before service needed with two windows of times I would be available, along with my phone number. I left work early to be available for the second time suggested and waited, but they never showed up or called. When I called to ask if they were still planning on performing the service they said they had been too nusy today and asked if I would like to schedule tomorrow.

The plumber was professional and gave full estimate before work started.

We've used Preferred Plumbing on several occasions.  They have always done a good job and have been up-front about issues, costs, etc.  They are extremely professional and respectful of my home and my family.

Terrible. They gouge you for money and rarely actually fix anything. I've given them
Tens of thousands of dollars in installation and work and have been a protection plan member, and finally I've had enough. Just one week after having to pay for a service call during which nothing was fixed, they have the audacity to tell me they won't service one of the furnaces unless I pay more than I already do every month for their protection plan. This is after about a month ago someone came out to fix the heat, charged a service fee, diagnosed the problem, and then said they wouldn't fix it because they no longer work in attics. What? You installed the device six months ago and now won't service it because suddenly you don't do attics? Aren't you an hvac company? Biggest waste of money. Company should be ashamed of itself. Never again.

Have a broken air conditioner?  Just call these guys and don't bother comparing prices.  I have already done the leg work for you, just trust me on this one.

These guys are awesome.  There is no other way to describe them.  They show up on time, they do perfect work, they are friendly, and their bid was hundreds (yes, hundreds) less than the other guys I had in my place checking out my very old broken down air conditioner.  Also, it wasn't hard to get an appointment.  I simply called up, and within the week my home was cool and I was less miserable.  I have never had such good service from air conditioning guys.  

I can't speak for their heating work directly, but seriously, if it's even remotely as quality as their air conditioning work it's top notch.  I can't imagine why it would really be any different.

A few years ago, our sump pump stopped working during a torrential rainstorm.  Swift Plumbing came out, as they were the plumbers our home warranty company notified.  The plumber did a great job and was very professional.  A few years later, the sump pump had a problem, and Swift came out, installed a new pump, also very professionally.  Swift had stopped using the first pump as it had been experiencing problems, and gave me a fair discount on the second service call because of that.  Swift if the first plumber I will call the next time I need plumbing help.

Where do I even begin. Dan has helped us at our house in South County multiple times since moving in here in 2020.

You will not find a more responsive, genuine, and customer-service oriented company that working with Dan and DNS.

On Sunday, we noticed some water in our basement storage room. I called Dan, and he answered right away. We were scheduled to have him come out on Monday around 12pm. When we woke up on Monday morning the water continued and I sent him a message with pictures. He ended up getting here before 8am.

Dan diagnosed the problem immediately, was able to shut off the water leaking issue and then let us know what was going on.

Unfortunately we had to replace both of our water heaters due to various issues. Never something you want to hear, but Dan was very open and transparent with his pricing and the ETA on everything.

That afternoon the old water heaters were taken away, and the new ones installed.

He's even answered a few questions for us after the fact.

10/10 would recommend Dan & DNS for every important reason when it comes to hiring a plumber.

I would give this company 0 starts if possible.  I scheduled an appointment with them today to check a drain issue.  I received an email confirming the appointment and then confirming another stating the technician was on his way.  After waiting hours I called to see where the technician was.  I was ensured he was finishing up a job and would be here shortly.  I then received a call stating he wasn't actually finishing up his job and they wanted to reschedule the appointment.  I wasted an entire afternoon waiting for someone that didn't show and could have easily had another company out to complete the task.  Don't schedule unless you have unlimited time to wait for this unreliable organization.

Research other plumbers before making your decision. Bono Plumbing performed a simple faucet leak in my home. After a very brief review of my faucet the owner of the company said I would need a new faucet. When I questioned that he then said he would try to repair the old one. I assumed he would let me know of the problem once determined and then give me a quote before continuing to do any work as any other home repair service has done for me in the past. He did not. He completed the job in less than one hour and then charged an exorbitant fee such that I could have had an entire new faucet, fixtures, etc., installed for the price he charged. In speaking with other industry professionals they confirmed that the price was a complete rip off. I will never choose this company for work in the future.

They are in the business of selling products that have been marked up so high you'll need to finance. They do not want to repair anything you didn't purchase from them. Sell, Sell, Sell should be their motto. Do yourself a favor and stay away from this company and hire a service and repair company with integrity.