Best Emergency Services in Reno NV

Fast service.  They took 5 minutes to figure out the issue, and 15 minutes to resolve it.  Then they charged me for 2 hours of labor.  I am absolutely disgusted.

I am very happy with the service. This guy was responsive, prompt and affordable. I would use this company again.

Thank you, Phil Smith!  We think you are a genius.  Phil has great detective skills and solved our problem quickly.  What we thought was going to be an expensive fix, was quickly and reasonably taken care of.  We are very much relieved.

This was my first time connecting with a plumber via Yelp and I could not be more pleased!  Luke arrived a few minutes early, which I really like.  The work was done quickly and the result was a flawless repair.  I really appreciate owner run businesses, they take great pride in their work and go the extra mile.  Ohnstad Pluming is now my go to plumber.  Highly recommend you use him for your plumbing needs and, yes, the 530 area code is correct. :)

Called John from a reference from our realtor and boy is he a number I will keep on hand.  We had some funny acting toilets and a slow draining shower.  He came as promised and even returned later in the day to continue the job with parts he had to pick up.  He also gave us GREAT advice for closing up our cabin for the winter to avoid frozen pipes and said if we needed anything, give him a call.  WOW, that is incredible service and ever so nice. I will definitely call on John again if needed.

I found them on Yelp. And I am sooooo great full that I found them. It is labor day weekend. My wife says shower water backing up. Then we get (crap) come out of all our sewer into all the bath tubes.  Yuk
I t call 5 star. And Mr Dave comes out in hour and a half (just like they said) and identified the problem and resolved the problem. I am so Thankful!
Thank you 5 star and Mr Dave!  You are the best. Will call you again!

I have used this company multiple times as a realtor especially when it comes to emergency issues and I have been pleasantly surprised at how prompt and affordable they are. Very quickly to respond and completely reliable I'm so grateful there are still businesses like this out there you can depend on!

Tony responded to our emergency kitchen sink flooding due to a clogged shared drainage line. He was extremely helpful and professional. Would highly recommend for Tony's quality and expeditious emergency service!

We had them out for various plumbing issues through our home warranty. Carlos was super nice and fixed the more run-of-the-mill plumbing issues with no problem, but he just couldn't figure out the issue with our water heater/recirculation pump. They came out 3 or 4 times and kept replacing the pump, but the issue (had to wait 2 minutes before getting hot water) would still persist. Finally, their dispatcher rather rudely said they couldn't help us and basically said our house was just too big. The home warranty company reassigned us to another company, who diagnosed and fixed the problem on the first try, and now we have hot water in 10 seconds throughout our big house. While Friendly Plumbing was friendly in the beginning, I would not do business with them again because of that last exchange with their dispatcher.

Josh is a stand up guy and a great plumber. We had a sewage pipe leak under our cabin and he showed up right away, put a quick patch on the leak, then came back once the sh*t was cleaned up and properly repaired the pipe. BTW, he was replacing and repairing the work another plumber did the year before. His prices were in line with the market, he was polite, clean, professional, and kept us updated. He also referred a service to come sanitize the crawl space. Gotta respect him for even being willing to crawl into a basement filled with standing waste water.

I couldn't help but notice a bunch of people are leaving negative reviews who recently moved to Incline Village, drove up the demand for services, and are now b*tching about guys like Josh being too overwhelmed with work to respond to everyone immediately. He's the top rated local guy for a reason- he does solid work and he's local to Incline. Call a crappy Reno company and see what results you get... if they can make it over 431 in the winter.

You're creating your own problems. If you don't like it here then STFU and move back to the Bay.

Excellent communication, excellent response to assess issue and quick repair at 1/5 the cost of very popular plumber!!!!
Highly recommend Johnson Plumbing for every plumbing repair need!

Joe called us back right away! Got here very fast! Plus fixed our problem very quickly! It was amazing!! He was also very nice! We made sure to get one of his business cards, as we will definitely call him next time we need a plumber! His hourly rate is also very low in comparison to the last plumbing company that we had here, & he only charged us half, since he was able to fix the problem so fast! We are so very impressed with him in every way! Thank you Joe!

We called Rapid Rooter because the water was running in our toilet. The guy came, looked at the toilet for 15 minutes, said I don't know what the problem is and said he had never seen anything like it before, then charged us $65. These people boast 25 years of experience and getting the job done right the first time is our mission. Horrible experience.

Top notch.  Called for an appointment and they were out next day to fix our furnace..  Would have them out again.  Nice people.  Knowledgeable staff...

I cannot warn you enough. Do not go with this plumbing company and definitely do not go with Nikko. He came to diagnose my hot water issue. Said it was a faulty tank and that install was fine. Was nice and advised me best thing to do would be contact Rheem as it was only 2yrs old. He said call him back to come back. I got case # and approval from Rheem within 15min. Called Nikko back. Was going to have them replace for me. Couldn't get a hold of office staff or Nikko for over a day. I left messages with office (goes to a Douglas) twice and also with Nikko twice. Finally got a hold of Douglas. He said he would get a hold of Nikko. Still nothing. Mind you I've been without hot water for 2 days and I have a 6yr old and elderly father living in my home. I waited a few more hours then called other companies.  Luckily i found one and the owner came by to diagnose. Ended up not even being the water heater. He sent over 2 of his techs right away. They corrected the problem, drained the pan, re lighted and sure enough all is great! They were here just under 2hrs, and saved me a shit load of money. Nikko then called me and left a message. Saying he's sorry to lose our business but they don't have time for a week or so and he suggest we call someone else. Not the impression he gave us on first visit. Then I kindly replied to him that we already did call another company and luckily the information he gave us was incorrect and thanked him for his time. He followed up by text I have the screen shots and you can call me a Karen all you want but I'm tired of businesses not having customer service and respect... he replies with good luck with your sub par company and your water heater was installed incorrectly.... yet when he originally talked with us he said the install was fine but some things were not to code with original work but didn't bare weight on actual problem. I replied with WOW so professional. Then he had the nerve to tell me I wasted his time. How did I waste your time when I was about to hire you to do work I didn't need done and cost I didn't need to incur because you never called me back. And you told me to call another company anyway. Wow can't believe contractor's these days. DO NOT USE THIS PLUMBING COMPANY!

Don't do it!! Worst experience!!I was scheduled for a plumber Tuesday am , he showed up Tuesday afternoon .He couldn't fix the issue , charged us 200$. He let us know he will return the following am with the correct tools to fix the issue , which I will be charged more for that follow up visit as well. Next morning , no call no show. I called his scheduler , she states I'm not booked for service , no appts available that day . I had to schedule for the following day , Another no call no show !So now it's Friday am , no communication at all.This is just a waste of time , money . I will never use this company again.

I had a serious leak in main water valve that controlled water into the house.  He is very busy but said the nature of the leak needs immediate attention and came out first thing in am. They were fast working and real pro's. This valve was changed two years ago by Ben Franklin Plumbing with a very inferior valve for about twice the price and twice t he time to fix. Thank you Joe for great service.