Best Emergency Services in Portland OR

Curtis came out in the rain to replace our broken outdoor faucet.  He arrived on time, provided fast service and his prices are reasonable.  He really knows his stuff; he's friendly and professional.  Definitely would recommend him and hire him again for our plumbing needs..

I used Roy, or Tri County Plumbing last fall and was extremely pleased.   I recommend, and will use again; maybe today since I have a bathroom sink with a bad Cold Water valve not working correctly.   Thanks Roy !!

Dave saved my bacon.  The Good Lady's, too.

Christmas afternoon I headed into the basement for something and found water on the floor.  We get flooding down there during heavy rains but not usually from a little bit of snow.  Some investigation proved this wasn't a normal flooding event.  This was a backed up drain and what we were seeing was the water from the shower I'd taken earlier.  Which meant other kinds of water would back up. Like when the toilet flushes.

That's right. Mr Hankey visited our basement.  Just a little, thankfully.  Attempts via plunger and snake were for naught and I consulted Yelp straight away.

Dave replied to my DM in 59 minutes.  FIFTY NINE MINUTES.  On *CHRISTMAS*. He was on site ready for bacon saving the next morning.  He spent more time on the old, wacky, maintained-on-the-if-it-ain't-broke-don't-fix-it-model, addled elderly person induced clog than I did getting a hold of him.  The residential service business just doesn't work like that.  Except for Dave. Dave works like that.

Thank you, Dave.

My downstairs toilet flooded with sewage etc. that covered the bathroom and hallway floors in the middle of the night. After figuring out that it was in a constant state of overflow and I was ill-equipped to handle it, I did a quick search and called Apollo to get someone out to take a look. It was around 4:30 AM or so when I called, they answered quickly and Justice was dispatched to my home at around 5:30. Super professional and informative, he worked with my HOA on a plan to move forward with repairs/clean-up and he even stayed to do as much cleaning as he could on his own. Definitely happy with my experience and will keep their number on hand if anything comes up in the future!

I was told it would be 69$ for someone to come out and tell us what was wrong with our gas water heater and how much it would be to fix it. The dispatcher kept me well posted on when the plumber would arrive and I appreciated that. When the plumber arrived he asked me how old the heater was and I told him 8 or 9 years. He said they don't have parts for water heaters that old. He added that I might be able to find the parts online and repair it myself. He then quoted me a price for a new water heater and that was it. I never did find out what was wrong with my heater.
To be fair the next place I called also asked me how old my heater was and when I told them they declined to send someone out although they did quote me a price for a new one(about 200$ cheaper BTW).
So my suggestion to Mr. Rooter would be to follow the lead of the second place I called and find out the age of the heater before you send someone out.

Mr. Cates is a small business and I do try and support the little guys...especially when they live in the neighborhood, as his family does. He showed up in a short amount of time, after I explained our water main has a second leak in less than a year. He was very helpful with getting the city out to mark all our lines for gas, power, cable and water as the builders placed them all within a foot of one another at most, so replacing the water main is made more complicated by this setup. He was patient with my questions, kept a safe distance and wore a mask...all of which I appreciate as I have chronic health issues. He was very competitive on the bid, availible in a short amount of time and very professional. I would definately recommend him, without a doubt, and will keep his contact information for future reference.

Terry did a beautiful job reworking some existing plumbing in an ADU we're building. He was on time, professional and took the time to answer all our questions. We definitley plan to use him again in the future!

This started out to be a great experience, I said the clog is probably right there by the shed. My mom has had it fixed there before.
Then once they left I have dirty floors, bag of shit in my carport, big hole not filed in. Telling me to let it dry out, fill with gravel not dirt. It's raining, and winter ... what's the odds it will dry out anytime soon. Charged me 547.00 for a pipe of maybe three feet long and two brackets to hook it on. Outrageous!!
Won't call them again. Tried to stay local, shouldn't have!!!  1046.68 dollars later I feel my toilet and shower work but got handed a mess!!!
Now I can't enter my shed because there's a huge hole.

They replaced our under ground service line because of leaks in the old pipe. Excellent service, Alan is so knowledgeable and professional. He was very responsive, always communicated and kept us informed of their progress. Highly recommend!

Called them almost 24 hours ago and left a voicemail with 2 numbers. Never received a call back. Even tried to call again this morning and went straight to voicemail again. Probably do a great job as they were referred to me but doesn't really matter when you can't get a call back!

Patrick saved the day! He was out at my house within an hour of my desperate cry for help! Tried to fix my clogged toilet myself with no avail... he's professional and friendly. Patrick is literally the best! I couldn't be happier with his expertise and he fixed it in 15 mins! If I have and other issues backed up I will not hesitate to drain my battery calling him for help again! Thanks for putting up with my plumbing puns! Haha!

We had a leak coming from an upstairs bathroom so we needed someone to come asap. Luckily Cornel's helped find us a same day opening so they could get the water turned off and the problem diagnosed. Each step of the way they kept me informed and provided a few different options for how we could proceed. The options were also sent to me in writing so I could agree to the specifics, see the prices, and ultimately sign for the option I wanted to pursue. Loved the transparency and the workmanship.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

Sewer rat is a life saver. Tried another company first. They couldn't clear my sink drain and just left. I had no idea what to do. My boss told me about Sewer Rat. So I Ave them a call. He cleaned the drain in less than 15 min. Also gave me a 60 day warranty.

We needed help with a slow-draining sink and a tub faucet install. We were able to get someone to come right away (requested help late Weds evening, plumber arrived at 11 Thurs am) at a rate well within the market range. He was able to solve several problems for us quickly and efficiently, and was open about the cost breakdown before each task. Absolutely will use again! Highly recommended!

Fast response-called on Wednesday afternoon and they sent a tech out the next morning and fixed my leak coming from upstairs bathroom within an hour, very efficient! Will be using again.

Disclaimer: Henco has not yet come to service our home but I feel compelled to leave a review because I have called SEVERAL plumbing services and companies today who have all given me the option of scheduling an appointment for 10 days from now for a VERY leaky toilet--I am talking leaking at the rate of requiring 2-4 towels/hour. I called Henco and they were so kind and even better, they are arriving tomorrow morning. I will follow up but so far, color me impressed.

Jason is awesome... great company to work with! Came out to diagnose problem the day after I called and then fixed it the very next day staying late to get us up and running! Thank you Jason! You got my business!

I called River City to repair my septic system in Tillamook. After a very rainy January, my shower and toilet were backing up due to too much water in the drainfields. Chad with River City recommended proceeding on a time and materials basis, since the location is a ways out of Portland - he could diagnose the problem and repair in one fell swoop over 2-3 days. River City required a 5000 credit card hold prior to proceeding, and in looking over the rates list I signed, I didn't expect the bill to be much more than that.

Fast forward 3 months: the shower and toilet is backing up again much worse: sewage including feces in the shower. My entire yard is a swampy mess with up to 14 of standing water in many places, including behind the house where they created a sort of pit through their excavation where surface water can't flow out of. Water is visibly infiltrating into my garage, and could be seeping into the lower level of my house as well which is at the same elevation. My underground rain drain pipe was crushed during construction. Every square inch of my yard was dug up and is too muddy to walk on, and there is Styrofoam poly aggregate (basically artificial gravel which looks like packing peanuts) mixed in with the soil all over the yard. My renters, who have 2 dogs, have not been able to use the yard since January.

The price tag for this was $17,690.25.

The state of my property is much worse, and everything that was done to divert water needs to be redone likely exceeding that amount. I have hired a local contractor to excavate and replace the crushed rain drain and to clean up the poly aggregate. I hired another septic company to siphon the standing water behind the house that is not draining, and drain excess water from my holding tank. I am getting a bid this week for a landscape architect to remove and replace a defunct ground water interceptor - this is basically a French Drain to divert excess ground water that was getting into the septic system. The system River City used has a perforated drain pipe that comes bundled with Styrofoam poly aggregate, wrapped in a geo fabric to provide drainage, rather than the traditional gravel-based drainage systems - supposedly it is a proven system that costs less and is fast to install, if installed correctly. Somehow many of these bundles burst all along the trench line, spewing chunks of Styrofoam all over the yard. From what my contractor observed, the pipes are not even connected in places, and in some cases there is no pipe, just Styrofoam in torn fabric a hole with clay soil fusing to the Styrofoam pieces. In some areas the drain pipe is above the ground. The soil is on my property is mostly clay, and the usual precautions you would use with a soil that does not drain, like additional geo filter fabric, backfilling with a pervious soil etc. was not done. Additionally the grading done does not direct surface water away from the house, instead a low point was created behind the house where water is trapped and just ponds. Normally you would channel the water away from - rather than toward the foundation. The crew had 3 days with an excavator at 1200/day, and this was the result.

I had a phone conversation with the Chad and the office manager about the issues and the bill. I acknowledged that the the shower and toilet seemed to be draining and other maintenance to the septic lines were done, and I authorized a 5000 partial payment on my credit card. Chad agreed to return in April to fix some of the issues, and make some adjustments to the bill. Meanwhile I discovered that feces and toilet paper were piling up behind the house through a sewage line that had been broken during construction. River City repaired that broken pipe, but then I got an email from the contracts manager, Mick letting me know that Chad and the foreman were taken off the project, and all communications had to go through him. In trying to figure out how to remedy the problems, I asked Mick what products were used, placement of underground elements, whether my raindrains were altered or combined with this new drain line, and a conversation that was supposedly had with my neighbor to daylight the ground water onto his property. Mick would only reply by saying things like the amount owing currently is $13,175.25.  We can put you on a payment plan if you like.

At about 6 weeks after the invoice that I disputed was received, Mick filed a lien on my property (wrongly naming my neighbor as the owner initially - causing a great deal of anxiety) with the intent to foreclose if I didn't pay them in full, plus the 500 filing fee.

I hired a mediator so we could have a conversation and work things out, River City refused to mediate. Yesterday I received a letter from Mick demanding payment in 10 days, saying that their work was per industry standards and that their invoice was not overstated.

video:
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A clog in the main drainage line from our kitchen sink caused a flood when I took a shower upstairs this morning. The kitchen sink overflowed onto the counters and floor. Roto-Rooter was the only company I called who could help us today, and the technician (Sam) arrived within a couple of hours. He was very professional and courteous, and he resolved the problem completely in about an hour. The cost was on the high side but the job was done quickly and properly and includes a six month warranty. I would definitely recommend this company based on our experience.