Best Emergency Services in Portland OR

Amazing integrity and awesome service!  Before even trying to book the appointment he tried to see if we could handle the issue ourselves and advised us on all the what ifs first.  Will definitely use again!

I called them on Sunday (knowing they were closed, but I kept forgetting to call). They got back to me first thing Monday morning, and were here before noon. Roy was our plumber, and he was absolutely professional, friendly, and communicative. The previous homeowners had put tile in the bathroom, and poorly rigged the seal on the toilet with two flanges. Roy got it fixed in no time, and at a lower cost than I had anticipated, which was awesome. I would recommend this company to anyone.

We had a leak under our sink on a Saturday night and Dave was at our house within a half hour. He was courteous, communicative, and followed proper Covid protocol. I would not hesitate to recommend him to anyone.

We've had an issue with our rain drain system outside that Roto Rooter didn't solve. Dan from Apollo came out and spent some time troubleshooting and found the issue and gave recommendations. So thankful!!

We had a sewer line clog that's been on-and off for years (125-year-old house). Mr. Rooter - our long-time drain go-to service - diagnosed a very complex set of sewer and storm drain pipes, found our issue, and used 'pipe lining' to avoid removing a 100-year old tree. They also found a major root ball in the street sewer line and got the City of Portland out to correct a properly-installed city sewer line (tearing up the street et al). The entire team at Mr. Rooter Portland, from the front office to supervisor and dig crew, were fantastic, friendly, and made several trips to make sure all was completed perfectly. I recommend them highly for any drain/sewer work.

Chris installed a new residential water heater in a timely manner. It's nice to have hot water again. Prompt and quality service. He was upfront about installation pricing. Would definitely use Cates Plumbing again on future projects.

Terry has a hard time with the truth.
Attached is the actual message sent to Terry Massey Plumbing requesting a quote for three faucets via Yelp.

Just like his business' claim that he follows all guidelines during COVID-19, like him NOT wearing a mask both times he showed up to come into my home.

If Terry cannot read the Yelp request, is not following guidelines during a pandemic, and cannot repair a basic tub or sink leak he should be the last # you call for help.

Honesty is the best policy, unless you are Terry Massey Plumbing

Just wanted to write a review to highlight the great work Simpson did for me.   My home in Camas unfortunately had a leak between the street main and house main.  Losing lots of water each month and bill skyrocketed.  Called Simpson.  First, the woman taking the initial request was great.  Forgot her name, but friendly and very professional.    Trent came out and did the assessment and estimate.  He confirmed the problem as I did.   Scheduled horizontal drilling under front yard and into basement main.  Today, Kenny and coworker Jeff along with the drilling contractor Steve came out promptly as scheduled.  They efficiently drilled the hole, repiped the line and resolved the issue.  The job was on a fixed cost basis.  Price was fair as uncertainties were unknown.    Would recommend Simpson  110%.   Special thanks to Kenny and Steve for great work!

They replaced our under ground service line because of leaks in the old pipe. Excellent service, Alan is so knowledgeable and professional. He was very responsive, always communicated and kept us informed of their progress. Highly recommend!

I hired Matt Summerson to replace a broken toilet flange.  I also asked him to check the flange of a second toilet, which he did.  He gave me a fair estimate for one flange, plus an estimate if he had to replace them for both toilets.  I was not at the home when he was checking the second toilet.  He could have said both toilets needed new flanges, but instead, he was honest and said the second toilet flange did not need replacing.  I appreciate his honesty!  

He showed up on time for the estimate and also for the job.  His bid was comparable to others I had gotten and was a fair price.  

One thing that stands out about Summerson Plumbing is that Matt Summerson performs the work himself.  I will hire Summerson Plumbing again in the future.

Josh did an amazing job cleaning our line.  He was courteous, knowledgeable, and professional.  We really appreciated his expertise.  Great work!!!

I always always use these guys. Except recently, I almost cheated on them with somebody else and I feel horrible about it. Ultimately, I came back to these guys to get the job done. I don't know what I was thinking even considering somebody else.

This was the first time I had worked with their guy named Justin. He is top notch, just like everybody else they have. In particular, Justin's emotional intelligence in terms of explaining the job was fantastic.  You know, plumbing jobs can sometimes induce sticker shock, but he was able to keep me level headed.  With that said, their estimate turned out to be in line, and even better, than the other estimates I received.  

There's just simply nobody else I'm gonna call going forward whenever I need plumbing done. Being able to trust these guys just puts my wife at ease.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

Sewer Rats have been a lifesaver!  Patrick has helped us with several sewer problems we've had at our recently purchased home, and each time we needed him he was there within hours.  He was also almost half the price of the other people we had initially called.  I give Sewer Rats a perfect 5 for speed, quality, and price, but I have to tone it down just a bit because Patrick was a little careless with our newly planted landscaping and trampled a few plants.  Regardless, I'd call them back in an instant!

I called them regarding drain and toilet issue. Showed up on time. Great communication and good value. Really appreciate it and will use them again

We were given Malmedal's name from a friend and I'm so pleased with their service. We needed a bathroom sink, faucet, and toilet plumbed. They were prompt in getting a plumber scheduled and Dave showed up before the scheduled time! What a nice surprise with a service call. The work was done quickly and Dave was professional and very friendly. Everything looks great and we will definitely call Malmedal whenever we need plumbing work done.

We have used Henco Plumbing services two times in the past 8 weeks for needed repairs to our sewer and plumbing system. They have been great to work with. Their communication with me was great and they tried to find alternative solutions to one of my plumbing issues. There field and office staff are very friendly and most importantly professional in how they treat their clients.

We were in need of emergency service when our well went kaput late one night. We honestly thought our well was fried and would need a new one. We live rather far out, so I looked for businesses that were somewhat close. I sent out 2 inquiries and only heard from 1. Tom, the foreman for Steve's, came out the next day and fixed our well in an hour for a very reasonable price. He was absolutely friendly and professional and knew his stuff. We will absolutely use them again and keep their number on our list. It is always good when you have a reliable business you can go to in an emergency.

Complete scam.  When I questioned the manager why the material charge was so high, he told me that they purchased an amount of piping that was more than twice as much as was needed. I was never compensated for this extra' material.    They will charge you $100 as a fuel surcharge even if they are a few minutes from your property.   They will also charge you for the time to get materials - in my experience it took over an hour and a half.  I checked the pricing on the materials and they upcharge 40%.  Chaz, the manager, will not take your calls once he knows you are a disgruntled customer.  They price gouge and are extremely dishonest.  Avoid.

The plumbing in my house backed up. When i googled roto rooter, a bunch of other companies popped up saying $85-$93 drain cleaning services.

I decided to call roto rooter and let the gal know the plumbing had backed up and asked if she had an idea of price, she told me they would need someone to assess before giving me a quote.
She gave me a time frame of when the people would be arriving and even said they might be earlier but they showed up late. I told them the problem, they came in my house and saw my bathtub and then said it would be $469 to fix. I was utterly SHOCKED by this price. Didn't feel like I had much of a choice as I had already waited hours for them to arrive and getting another company out could take even longer-- will not use them again