Best Emergency Services in Pittsburgh PA

Update: Mr. Miller took the time to call me and I was so surprised since no business has ever done that. I am very appreciative of that and it totally took away my frustration of my experience he was very nice and said he would refund me, I don't want refunded I just wanted a job done and not to be thought less than. He took the time to talk and explain and not make me feel taken advantage of, thank you.

Please be warned about hiring plumbers in the New Castle PA area, they are crooks. After having to pick one of these crooks (Ron Miller plumbing) I thought I picked someone honest. The quote was $160 an hour and then you pay by the half. The job was to snake the hole by the wash machine, he wasn't down there more that 5 minutes before he said it couldn't be done, I really didn't hear the machine. He was only on the job for 30 minutes and most of that time was spent going up and down the stairs and in an out the house for what I didn't know, he said he had to snake the main drain but that was impossible the floor was completely dry. And then the pitch came, they conveniently can't do the small job so the can force you into a way bigger more expensive job. What he didn't know was that my husband usual do this because we live in a wooded area and we have to keep our lines clear but because my husband couldn't get off work I wanted to do something nice for him and have it done. Not only did I have to pay the $160 for him doing nothing but he constantly kept trying to up sell me and I had to keep telling him to just leave my house. Sorry for the length of this but that's what these plumbers are doing, over charging then forcing other jobs on you that you didn't ask for. Please do your research and be adamant about what

I have been using Shelton Plumbing for years.  They go out of their way to help me when I need them.  They return phone calls promptly and call when they are on their way.  And to say they are friendly is an understatement.  This is a great team and I highly recommend.  I wish I could remember everyone's name but high five to Sara, Denny and Jake.

I was not at the home during the service -- but this makes my review even more important to me. I learned about it all from my Aunt who was super impressed with Todd from First Call Plumbing. The sewer backed up to the point where we could not use our appliances and were apprehensive to flush the toilet. My Aunt's regular plumber was on vacation so we had to find someone new.  My Aunt was very skeptical about using someone new, but the smell was unbearable and she had no choice. Calling Todd same day, he was helpful, polite and ensured he fit us in, and on a Saturday, too. In addition to solving the problem, he assisted in clean up. He also did a review of other areas of the home. Pricing was generous -- they only charge OT on a Sunday! Thanks for a great experience, Todd!

I have nothing but good things to say about Gary and the work he did to fix several leaks in my gas system. When People's shut off my gas due to the leaks, I was panicked trying to find someone to fix them on short notice at a reasonable price. Gary not only picked up the phone at 8pm, but he let me know upfront about some standard charges that can't be avoided, which other companies did not do. He told me he was available the following morning, and really helped to calm me down. Once he got here, Gary quickly identified all of the leaks, fixed them, and tested twice to make sure that they were solid. His work was clean, fast, and affordable, plus he is a nice guy to boot. I highly recommend him!

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

Have been calling Matt Brown for years. This time around I tried to be a DIY'r and I totally destroyed my bathroom plumbing. Matt Brown came on a days notice and fixed in an hour what took me weeks to botch. Very clean, professional, & polite. Will defiantly call again.

I have had to call Frank three times in the recent months.  Two calls were for smaller problems and one was for a large problem, a broken pipe behind a wall.   Frank was able to fix all three problems in a very reasonable amount of time and at a very reasonable charge.  I recommend Frank to be called for any type of plumbing problem.   John B   Penn Hills

API has done several plumbing jobs for us - plumbing a bathroom, installing a hot water tank and a few other minor jobs.  All done wonderfully and timely with very competitive pricing!  Would highly recommend.

The service has been fast and thorough. They do a great job and get everything done right and in a timely fashion.  Highly recommended!

DO NOT Work With This Company

They show up late to appointments without telling you when they will arrive.  They call late in the day and then want to charge for showing up after dark when work can't be done.  Hidden charges they request even when work has not been done.  No professional behavior by plumbers or service office reps. Outrageous pricing!!

Bill helped me out with an emergency repair the same day, and explained things in great detail so I knew exactly what the issue was.  Incredibly professional and honest.  Thanks again Bill.

Stay AWAY from these guys!  I had a pipe burst on Friday with the intense cold, and as a result, water all over the place - had to turn off the water main.  My insurance agency recommended Restano and when I called they were closed/busy and I got sent to their answering service (on a Friday afternoon).  I must have called at least 4-5 times and while the answering service was extremely nice and assured me that a technician would contact me soon, nobody ever called back.  In my last message, I basically said that all I wanted to know was if I could expect someone to contact me before the end of the day and if they were too busy, to just let me know so that I could contact some other company.  NO RESPONSE.  Finally, 5 hours after my original call I gave up and contacted another company that I Googled up.  They responded right away, sent someone home and my pipes were fixed and I had water back in a couple of hours.  Meanwhile, it's now Sunday night and I STILL haven't heard back from Restano.  If I could give them zero stars I would...

If I could give Hruska Plumbing 0 stars I would. In early October of 2022, I decided to replace the 15 year old hot water tank in my home. It wasn't an emergency so I got several estimates from local plumbers. Hruska's price was great so I contacted them and spoke with Brad, who is one of the owners...we discussed a timeline and I was told a project like mine was usually a one day installation, which was perfect...EXCEPT THAT DAY NEVER HAPPENED! I had read about other customers (and potential customers) experiencing a lack of  communication with this company, but I decided to move forward anyway. WHAT A HUGE MISTAKE!  I quickly realized what others said was accurate. My phone calls to the office were rarely returned. The easiest way to talk to the Brad was via FB messenger, and even that wasn't a sure thing.  It one excuse after another...an emergency at a school, coworkers were sick with COVID, a heating emergency for an elderly woman, family illnesses...all of which I was sympathetic to and understood. BUT, every time I contacted Brad for an update on my install, I never received a return call (though I had been told SEVERAL times I would be called). After the COVID illnesses at the company Brad even expressed they were backed up with work and how they were losing money, which is why I couldn't comprehend the lack of communication about a $1400+ job. FINALLY my patience gave out and on 12/9/2022, I sent Brad a message via Facebook (again, this was the most reliable way to contact him) and told him I was done with his lack of professionalism and would be finding another contractor, which I did immediately. The new contractor has been very communicative with me and my project is scheduled to be done 1/5/2023!  BOTTOM LINE...BELIEVE THE REVIEWS!!

Easy to get in touch with, and the guy they sent was great! He was efficient and punctual, too. The price they quoted us was reasonable. We have used them 3 times now and will be using them again.

The electrician, Josh provided quality, experienced service. He was informative and patient when I was not. Great electrician.

I did not go with the heating because the representative was demeaning and had an overall poor attitude toward me. I asked questions, he wasn't communicative nor clear, so I chose another to do my furnace.

Highly inflated prices for drain cleaning and plumbing services. Technician was pleasant and showed up within the provided time frame, however wanted to charge $300 to pull a toilet/replace wax ring, and an additional $250 to clean a clogged drain. I declined service.

Was charged a $55 trip fee (waived if you accept service) for me to tell the plumber what I needed done and him to reveal pricing, despite the website and advertisements touting free estimates! The estimates are NOT free if you decline to have the work done, or simply cannot afford it.

Mr. Rooter takes advantage of their clients, especially senior citizens.  I called them on behalf of my elderly parents regarding a sewer trap backup.  Upon inspection and snaking and a computer imaging, they told my parents they would have to dig to get to the clogged trap and charged them $3,500.  As they proceeded to do the work, they then told my parents they would have to dig outside to install an outdoor trap and that would cost them an additional $4,500 and told them if it wasn't paid in full they would not finish the work.  Again taking advantage of senior citizens on a fixed income.  We really found out what scheming thieves they were when an insurance adjustor came and told us that all the work that was done should not have cost more than the original $3,500, if not less.  DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE!