Best Emergency Services in Pittsburgh PA

The lady who took our call was so helpful and did everything she could to get Mark to come out to fix our broken outside faucet. It was Friday afternoon and they were able to get here to fix it. Mark was very friendly and professional. Highly recommend them!!!

Mr Shelton and his daughter Sarah went out of their way to help me prepare for a home inspection! They could not have been more kind or flexible! Their contractors were the nicest, most polite people. I will always call them in the future!! Highly Highly recommend.

I was not at the home during the service -- but this makes my review even more important to me. I learned about it all from my Aunt who was super impressed with Todd from First Call Plumbing. The sewer backed up to the point where we could not use our appliances and were apprehensive to flush the toilet. My Aunt's regular plumber was on vacation so we had to find someone new.  My Aunt was very skeptical about using someone new, but the smell was unbearable and she had no choice. Calling Todd same day, he was helpful, polite and ensured he fit us in, and on a Saturday, too. In addition to solving the problem, he assisted in clean up. He also did a review of other areas of the home. Pricing was generous -- they only charge OT on a Sunday! Thanks for a great experience, Todd!

I asked Brickhaas to install a tankless electric water heater for me. It's not something they do a lot of, and they weren't sure about it, but after checking with their supplier and finding a good unit, they were up for the challenge.

It took a while for the unit to be ordered, but once it was, we scheduled an all-day appointment. The guys showed up and though it was a lot of work and challenging in some respects, they were very efficient in getting it done. And I think they found it a fun thing to do.

I am happy with the work they did, the communication I received, and the results.

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

Have been calling Matt Brown for years. This time around I tried to be a DIY'r and I totally destroyed my bathroom plumbing. Matt Brown came on a days notice and fixed in an hour what took me weeks to botch. Very clean, professional, & polite. Will defiantly call again.

I have had to call Frank three times in the recent months.  Two calls were for smaller problems and one was for a large problem, a broken pipe behind a wall.   Frank was able to fix all three problems in a very reasonable amount of time and at a very reasonable charge.  I recommend Frank to be called for any type of plumbing problem.   John B   Penn Hills

API has done several plumbing jobs for us - plumbing a bathroom, installing a hot water tank and a few other minor jobs.  All done wonderfully and timely with very competitive pricing!  Would highly recommend.

We have been having plumbing issues, with money pretty tight we were looking for anyone. Sullivan for only 64$ (a weekday price) 2 guys came out, one for snaking the drain and the other for putting a camera in there. Both guys were super knowledgable and gave us the rundown of our issues. Would definitely recommend this company to anyone!

DO NOT Work With This Company

They show up late to appointments without telling you when they will arrive.  They call late in the day and then want to charge for showing up after dark when work can't be done.  Hidden charges they request even when work has not been done.  No professional behavior by plumbers or service office reps. Outrageous pricing!!

Mr. Brown was very receptive to our call! This time he responded right away and Cameron was here within a few hours to fix our emergency. Cameron was excellent and knew exactly what he was doing. We will definitely use this service again! I am so glad we gave him a second chance!

Thanks!

I recommend avoiding this outfit. They extremely overcharge for their service. They don't install the make and model that they said they would install during the estimate. they don't install things properly. They did clean up after themselves and arrived on time which is the only good thing I can say.

Old HVAC unit stopped blowing cold air; I noticed this on a particularly hot day in late May. I reached out to Hruska on May 29, and received a callback right away. A day or so later, they sent someone to assess the problem. Recommended replacement, which didn't really surprise me as the unit was 23 years old. They quoted me a price for replacement and I let them know I'd talked to my warranty company, which I did and then called back to schedule the installation of the new unit. When I didn't hear back, I called again a couple days later and left a message at the main office. Finally received a call back a few days later. Scheduled the install on Thursday, June 13, so I arranged to work from home. He called me in the morning because it was raining to say they couldn't install in the rain and would have to play it by ear and he'd be in touch. The rain stopped around 10:30. Didn't hear from him the rest of the day. Or the next, or the day after that.

I call a couple more times and leave messages, literally saying I hope I don't get forgotten. I also tell them I'm off the upcoming Friday and Monday so that would be great for me. Finally get a call back a week after the original install was scheduled. I was in a meeting but stepped out to take the call and he asked if Saturday would work. Great, I say, before remembering that Saturday was the one day I was NOT going to be at home as I had plans with a friend from out of town. I call back to let him know that Friday or Monday WOULD work, and his response is, we typically do installs on Saturdays. Really? When you originally scheduled my install on a Thursday? Anyway... he tells me he'll call me Monday morning and we'll see what we can do.

Never heard from him again. I gave up and went with someone else.

Unacceptable. I get that people are busy, and it's a busy season and the rain is making things difficult. But you don't just blow people off. Never even offered an apology.

Easy to get in touch with, and the guy they sent was great! He was efficient and punctual, too. The price they quoted us was reasonable. We have used them 3 times now and will be using them again.

Tudi installed my central air conditioning system 13 years ago and I have always used them for annual service check ups and repairs. Their service is the best! The office secretary is most competent, efficient and polite. She does her best to accommodate my requests in scheduling for appointment times and service technicians. She even adjusts their schedule if I need someone to come ASAP.

The technician that has come the past three years is knowledgeable about my ac system, effectively diagnoses what needs to be done, tells me what it is going to cost, is neat and cleans up after his work is done, polite, and explains what he has done. He provides information on changes coming to the air conditioning industry in the future ie elimination of current coolant being used and what I need to anticipate doing because of this. It is a pleasure to do business with Tudi!

I called Mark Allen Plumbing to make repairs to my water heater.  They took my information and stated that they would call me back and make arrangements to do the work.  Now a month has passed and I have had no call back.  The hot water tank has quit and I have no hot water.  I am tired of uncaring contractors who can't or won't do what they say.  Do not deal with this company they do not care about you or your problems.

Oh, if only I could give negative stars. We came home Tuesday night to find that Mr. Rooter was working on the elderly lady's house next door, and had dumped all the dirt from a ditch they were digging onto our property, and left track marks all the way up to our gardens. He very kindly placed the dirt AROUND the property marker that had been put in when our fence was put in. The excavator they used had Mr. Rooter stickers all over it, and was still parked in the neighbor's yard. We spoke briefly with her, and she assured us she hadn't been home when the work was done, so we went back to our house and my husband called the number on the excavator. The first girl who answered the phone, Sierra(sp?) asked my husband four times for our address, and he explained that they were actually doing the work at the address next door, and kept repeating not only our address for her, but saying, but the work is being done at (neighbor's address). He started to get frustrated after she asked the fourth time, and asked her for a supervisor because we have property damage. She yelled at him that she doesn't care if we have property damage and hung up on him. He called the local police and requested they come out to make an incident report for the damage.

In the meantime, I called Mr. Rooter back and told the girl who answered the phone this time, that I didn't appreciate her hanging up on my husband, and she said her name was Deena and she hadn't hung up on him. I apologized to her for accusing her and told her that we had already called the police, who were on their way, and that I needed to speak to a supervisor. They get very polite once they find out police are involved, and she had the excavating supervisor, Bill, call my husband back. I'm honestly proud of my husband for keeping his cool talking to Bill, who started raising his voice and arguing that it wasn't his fault his employee had thrown all the dirt in our yard, and basically told my husband to deal with it, and kept getting louder. I was standing four feet away and could hear him yelling through the phone. Again, husband told him police were on the way, and he got very polite. Husband told him that he wanted the franchise owner's number, and he refused, but told him they'd be out to fix it the next day. Husband told him this is the second time it happened (it also happened last year, but to a much lesser extent), and that if it happens a third time, we're going to be calling an attorney. The police came out, agreed they'd made a mess of our yard, and have written up an incident report.

They did come out and clean up the dirt yesterday, although the track marks are still in the yard. But apparently they called the lady next door and told her that I'd called them IMPERSONATING HER, and that I'd put my husband on the phone to IMPERSONATE HER DEAD HUSBAND. So now she's mad at us because she actually believes we would do something so freaking insane. Unbelievable. DO NOT USE.