Description
If you're looking for a heating and cooling expert in McKees Rocks, we're here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.
HISTORY
Established in 1987.
Bob Tudi founded his company with $4,000 and a pickup truck. From the beginning, Bob leaned on technology, employee perks and management incentives to grow sales, as well as employee and customer satisfaction. His contractors use the latest hand-held devices to submit paperwork immediately from the field. And GPS-enabled trucks that let dispatchers speed response times and better coordinate assignments. By concentrating on the customers' needs, and continually working at how to work smarter and faster while training and retaining the best employees in the business, Bob could write a book on how to build a company and customer base right from the ground up. Starting with modest means and fueled by some big dreams, Bob has grown TUDI Mechanical Systems into the premier HVAC and plumbing contractor in the Pittsburgh, PA, area.
ABOUT BUSINESS OWNER
Hi! I'm the Marketing Manager for TUDI Mechanical Systems. Whether you're interested in reducing your utility bills, upgrading to higher efficiency heating and cooling equipment, or need service on your existing HVAC equipment, TUDI can help. Our master plumbers are also on-call 24 / 7 for emergency service, or just routine maintenance. Did you know you can keep the air inside your house clean and comfortable with humidifiers, air cleaners and air purifiers that can be added to your current HVAC system?
Because your heating, air conditioning and plumbing systems are vital components of your year-round comfort, TUDI's Home Comfort Plans are designed to restored your equipment to peak operating condition through regular tune-ups and safety inspections. That means you'll use less energy and save money on your annual utility bills.
At TUDI Mechanical, we're Serious about Service. Call us today.
SERVICES
Emergency Services, Heater Repair, A/C Repair, Backflow Services, Drain Cleaning, Faucet Repair, Pipe Repair, Residential Services, Water Heater Repair, Heater Installation, A/C Installation, Commercial Services, Drain Installation, Faucet Installation, Gas Line Services, Leak Detection, Sewer Services, ,
Reviews
What a terrible company! The customer service issues are only rivaled by how terribly they treat their employees. Call after call has been ignored as well as many emails and texts. Messages were sent to several individuals including the owner and CFO. If you can avoid any interaction with this company you should do so at all costs.
Our rental property in Pittsburgh - Beechview neighborhood - had the furnace go out the night before and being we live in Wisconsin we contacted Costco to see who they have an arrangement with for a new furnace. We'd used that process in Wisc for our primary home and were very happy with the whole deal. Tudi is the company. I called them and literally within 30 min they were ready to send someone out to give an estimate. I got the estimate within several hours from beginning to end - Heather and Rich made a good team.
The 3 different prices with the rebates were appreciated. Heather even called Costco to determine they would make an exception for certain paperwork that required original signatures to do the deal with costco. Ultimately we didn't go with Tudi - mostly because we needed to get a new furnace in ASAP (the renters have kids) and it was going to be a week for them to get us on the schedule. But if you don't have an emergency then I think we would have gone with them.
Had Patton Electric upgrade the electric at a new rental property including adding some baseboard heaters in May 2021. Initially we were pleased with the work and the professionalism but recently learned from our tenants that the baseboard heaters were not working and when we contacted Patton we were told that no work prior to the their recent merger with Tudi Mechanicals would be covered under a warranty even though their merger announcement stresses a seamless transition and continued focus on quality work and customer satisfaction. I have left Nick Patton a message twice sharing my concerns but have had no follow-up. This was a $10,000 plus job and very disappointing that their new company is off to such a poor start. Definitely will not be using them on future jobs and would not recommend them.
Tudi did an exceptional job installing air-conditioning throughout my 1940's home, working with me to develop plans that integrated best with the character and solid construction of my home. They met the budget, the timeline, and were in communication throughout the project. Highly recommend!
I did have some issues with the invoice. They reached out to me and we resolved our differences. The work completed was good. No issues with quaility.
We have used TUDI Mechanical Systems since we bought our home several years ago, at the recommendation of our realtor. I must say that they have never let us down. We have enjoyed excellent service from them in HVAC, electrical and plumbing for several badly needed projects - several of them urgent / emergent.
Most recently, our hot water heater just gave out, almost flooding the basement at 4:30pm. I called TUDI and the dispatcher said she would check with the on-call team. I had family visiting from Florida for the hurricane evaluation, and it was imperative that hot water be available.
Well, I can happily say that when they checked with the on-call team and Dan C, Dan (who wasn't on call that night) offered to come over, knowing full well that I would likely need a new hot water heater. The on-call team, meanwhile went and picked up the appropriate replacement and came over to help Dan with removing the old unit and bringing the new unit into the home, saving (billable) time. Dan installed the unit quickly but beautifully, taking pride in his work and neatness of the installation and the job site, which was left cleaner and more organized than he had encountered it. I simply cannot say enough good things about Dan C, who has done several other projects for us.
The home maintenance plan pays for itself with just 1-2 smaller or one large project, and we plan on keeping this up indefinitely. TUDI is not inexpensive, but you DEFINITELY get excellent value for the investment - high quality service that is not only done right the first time, it is done efficiently, professionally, and without cutting any corners whatsoever. Dan is a true professional, and we are delighted that he knows out home well. Excellent experiences - thank you to the entire TUDI Mechanical Team!
Previous work done:
Electrical circuit breaker panel replacement
HVAC maintenance plan
Leaking toilet flush system replacement
The electrician, Josh provided quality, experienced service. He was informative and patient when I was not. Great electrician.
I did not go with the heating because the representative was demeaning and had an overall poor attitude toward me. I asked questions, he wasn't communicative nor clear, so I chose another to do my furnace.
Just had Dan from the plumbing department visit today for an issue with my water heater. True professional. Great work and cleaned everything when done. I had to have 3 things fixed and he made sure to explain each thing and did not pressure me into deciding. Glad to have Tudi near. Hope I don't need you that much though!!!!!
I even got a call when they were on their way.
Tudi installed a new HVAC system and a new gas water heater and 3 new toilets. Trouble with all installations from the outset. They kept returning and charging for labor' for adjustments and/or replacements. Can't trust these people. Fast talking sales people.
Our system is 3.5 years old and it keeps braking down. We bought a top of the line system with variable motors and replaced the furnace and a/c and every single year when it's time to switch to cooling or heating the system won't work at all. 14k spent on a system that is constantly breaking down. Abs when I called this weekend to get emergency service because my child is sick and can't sleep from the heat some d-ck named Josh let me know they're only helping customers who pay for some special plan and we can't sign up for their special plan until Monday. So they have times available to help but won't. And can I speak to a manager? No. Can I speak to someone else? No. Call back on Monday.
Anthony T.
07/08/2018 12:00:00 SA
The came out on a Sunday, professionally worked the problem in a logic sense, didnt try and upsell or be skeevy at all like A Comfort is every time. And they didnt gouge me for pricing. Fair price and fair, high quality, friendly work. Thank you!
Marc D.
03/01/2014 12:00:00 SA
I am a established customer as is my mother in law. During the recent extreme cold weather my mother in law had a frozen pope in a toilet. I emailed Tudi at 9:00 P.M. And the next morning they contacted me to arrange for service that day. They arrived as scheduled and fixed the problem in 20 minutes. I do not believe that most other plumbers would gave been as attentive or prompt and am very pleased with their level of service to established customers.
I manage 100 residential property units mostly for private investors who choose their own heating and air-conditioning companies they want to use. Had the misfortune of needing the services of this company because the owner of this property chose them to install brand new heating and air-conditioning systems to a duplex costing well over $20,000 in total. Made an appointment to have the air-conditioning systems checked trying to keep good maintenance of the systems service man comes checks one system takes less than five minutes I ask him if he's going to check the other he said no .I said well the two systems here why would you only check one ,he said no one mentioned two systems and walked away and got in his truck. They have cute commercials and well thought out jingles ,perhaps they should spend more time training their employees on good customer service, there's a four letter word for the gentleman that serviced my unit today that word is jerk.
Tudi installed my central air conditioning system 13 years ago and I have always used them for annual service check ups and repairs. Their service is the best! The office secretary is most competent, efficient and polite. She does her best to accommodate my requests in scheduling for appointment times and service technicians. She even adjusts their schedule if I need someone to come ASAP.
The technician that has come the past three years is knowledgeable about my ac system, effectively diagnoses what needs to be done, tells me what it is going to cost, is neat and cleans up after his work is done, polite, and explains what he has done. He provides information on changes coming to the air conditioning industry in the future ie elimination of current coolant being used and what I need to anticipate doing because of this. It is a pleasure to do business with Tudi!
Mark And Nancy W.
8/16/2017
Good people, good work, nice local company to support, the techs are always patient and answer all our questions. They also offer a very reasonably priced annual maintenance program.
Colleen M.
11/01/2018 12:00:00 SA
Twice now, I've encountered their vans being driven on Rt51 and the West End Bridge with no regard for the safety of others on the road, speeding and weaving in an out of traffic and nearly hitting other vehicles. An email to them about this reckless behavior was ignored. I have no interest in using them again if these are the sorts of employees they hire.
Similar Items
Plumbing Restoration and Services
Fagnelli Plumbing Company
