Best Emergency Services in Pittsburgh PA

I had a weird water problem happening in my laundry room/basement. Water was pouring out of the hole where my waterline goes. I had no idea what was happening. Ron Miller was recommended to me through HomeServe. He came out to see what the problem was, and immediately knew that it was my sewage pipe. Once everything was authorized by home serve which was for the very next day he put in as a emergent repair. He showed up at 8:30 AM, even took my plants out for me so that I could hopefully save them because they were where he had to dig. He let me know what was happening every step of the way. He is very knowledgeable in what he does, he is very kind. When he was finished with the repair, every thing was put back the way it was. You almost didn't even know that he was there! If I ever need a plumber, I will call him in a heartbeat.

I can not recommend these guys enough and I've been telling everyone who will listen about them since they were here. We got ripped off and ghosted by another plumber, so I called Shelton Plumbing. They came out same day and had my problem fixed in less than an hour and literally saved me thousands of dollars. To top it all off, they were extremely conscious of COVID protocols and made sure I was comfortable with everything they were doing, even down to placing their clipboard on my table. I've been beaming all week and I'm just SO elated to have found a great, trustworthy company to call when we need them. Thanks again guys!!!

I was not at the home during the service -- but this makes my review even more important to me. I learned about it all from my Aunt who was super impressed with Todd from First Call Plumbing. The sewer backed up to the point where we could not use our appliances and were apprehensive to flush the toilet. My Aunt's regular plumber was on vacation so we had to find someone new.  My Aunt was very skeptical about using someone new, but the smell was unbearable and she had no choice. Calling Todd same day, he was helpful, polite and ensured he fit us in, and on a Saturday, too. In addition to solving the problem, he assisted in clean up. He also did a review of other areas of the home. Pricing was generous -- they only charge OT on a Sunday! Thanks for a great experience, Todd!

J.P. from Brickhaas was very accommodating in informing me of everything that was being done to service my furnace. In the process we found a gas leak downstream of the root valve coming into my basement. He was able to make repairs in a timely matter, all the while explaining step by step what was being done. He was also able to save me $90.00 from the next cheapest estimate.

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

Top notch, efficient and capable. . (and tidy too!) Mr. Brown is the real deal plumber. He does excellent work at an affordable price. We will recommend him to everyone we know!

I have had to call Frank three times in the recent months.  Two calls were for smaller problems and one was for a large problem, a broken pipe behind a wall.   Frank was able to fix all three problems in a very reasonable amount of time and at a very reasonable charge.  I recommend Frank to be called for any type of plumbing problem.   John B   Penn Hills

API has done several plumbing jobs for us - plumbing a bathroom, installing a hot water tank and a few other minor jobs.  All done wonderfully and timely with very competitive pricing!  Would highly recommend.

We called for an estimate and they were unprofessional, and very rude. I recommend finding another plumber with a better reputation.

I called Beverly Services to replace an old rusted out piece of ductwork prior to getting our basement remodeled. We had contacted another local company who sent out an estimator, but completely showed no interest in taking on our project. Beverly was our second choice, and we had no problems scheduling appointments or getting our project taken care of.
Everyone we dealt with at Beverly Services from the estimator, office, duct work guys and plumbers were friendly, answering any questions. We've been at our home for a few years using other service providers but will more than likely call Beverly Services again for future service.

Mr. Brown was very receptive to our call! This time he responded right away and Cameron was here within a few hours to fix our emergency. Cameron was excellent and knew exactly what he was doing. We will definitely use this service again! I am so glad we gave him a second chance!

Thanks!

Stay AWAY from these guys!  I had a pipe burst on Friday with the intense cold, and as a result, water all over the place - had to turn off the water main.  My insurance agency recommended Restano and when I called they were closed/busy and I got sent to their answering service (on a Friday afternoon).  I must have called at least 4-5 times and while the answering service was extremely nice and assured me that a technician would contact me soon, nobody ever called back.  In my last message, I basically said that all I wanted to know was if I could expect someone to contact me before the end of the day and if they were too busy, to just let me know so that I could contact some other company.  NO RESPONSE.  Finally, 5 hours after my original call I gave up and contacted another company that I Googled up.  They responded right away, sent someone home and my pipes were fixed and I had water back in a couple of hours.  Meanwhile, it's now Sunday night and I STILL haven't heard back from Restano.  If I could give them zero stars I would...

If you have money to flush away call them!!  Most unprofessional people ever!!  I recently had a water tank that was covered under warranty go on a Friday evening, on Monday Jeff came out and quoted me a price of $175.00 for a hull, he states he had to go to Monroeville to get.  The next day 3 men show up to install 1 water heater and tell me I owe $575.00.  I said Jeff said it would only cost 175.  That's when they said well we upgraded the tank and there is a charge for installation and we did extra work.  Which was never discussed with me.  When I spoke to Jeff that next day he agreed that they should have come talk to me, the homeowner, before doing anything extra and they would be reprimanded .  So I paid the money and was going to chalk it up as a bad experience until I get to work on Monday only to find that Jeff's mother had come into my office saying to the girls are you that girl that started all the trouble and how her son drove to Monroeville!!  WHO DOES THIS???????   Please don't use them unless like I said above you have money to throw away!!!!   VERY UNPROFESSIONAL COMPANY. And this was under warranty????

I like to use local and family owned businesses.  Our longtime plumber retired so we're on the market again.  Curiously, Cuccaro's website has rave reviews.  Based on the poor quality of response I've had from them, I suspect they curate these and only post the ones from their satisfied customers.  They can curate their website--Yelp?  Not so much. I found it quite interesting to find that the recent positive Yelp reviews for their services are from 2019 and 2020.  Nothing current.  Hmmmm. I should have checked Yelp before trying to hire Cuccaro!

I filled in Cuccaro's online form over a month ago--received a fairly prompt reply and set up a time for someone to come and give us an estimate.  I've called, texted, emailed, left messages---to no avail.  Not even a --Sorry--we'll get back to you.  At the beginning of this week their receptionist actually answered the phone instead of it going to voice mail.  It's been a full TWO WEEKS since the guy came to look things over and 4 days since the receptionist said she'd get right back to me.  Still no estimate--and when I called the receptionist herself admitted she hadn't received anything from their estimator. I don't know if their work is any good or not--but they're sure lousy at customer care and support. So.not.prompt.   What is clear is their website is more hype than reality and if it's going to take them this long to give an estimate--I can't begin to imagine how long we'd have to wait to get one of their plumbers here. I know life can be difficult and there are often mitigating circumstances--but several weeks of waiting and not hearing anything whatsoever from Cuccaro is really unconscionable.  I'm not going to wait to find out what kind of work they do.  I've hired someone who's actually showing up and doing the work. I definitely DO NOT recommend Cuccaro!

I did have some issues with the invoice.  They reached out to me and we resolved our differences.  The work completed was good.  No issues with quaility.

Advertised as 24/7 so when I had a problem with two toilets not flushing on a Friday night, I called them at 12:30 AM.  The woman who answered sounded like I just woke her up.  I asked for someone to come out the next morning.  I'd give 5 stars for promptness.  When the guy looked over the problem he saw that the drain stack was leaking and would need to be completely replaced, along with needing a new toilet.  Knowing this diagnosis was (putting it gently)BS, I thanked him for his advice and said I'd think it over.  Then I called a real plumber who came the next day and correctly diagnosed a clog in the outside drain line.  He and his helper did the repair and all is well, without needing a new drain stack or a new toilet.  So, minus 4 stars for not properly diagnosing the problem and for trying to upsell an unneeded item.

If I could give them zero stars I would.  The above review-more of an ad for them maybe?  Are you one of them?  Mr. Rooter of Cranberry is a crook.  We were told we needed a $7,000 reconstruction job of our main sewer line...at LEAST.  The one guy tried to push us to sign that night but it didnt feel right.  The next day I had a second opinion, by a BBB, A rated company here in Pgh, family owned.  Basically they just counted the lies Mr. Rooter had told us.  Measurements, the direction of the pipe, the condition...you name it.  Total BS.  Please do not call this company, I have heard more horror stories of their dishonest work and it makes me sick to think of others getting ripped off.  I am so glad we got a second opinion, but we had already paid them close to $900-they did not fix our problem, and then lied on top of that.  Flat out LIED to our faces.  And know this-Mr. Rooter is not a member of the BBB...and failed to respond to our complaint filed with the BBB.  Can't stand by your work Mr. Rooter?