Best Emergency Services in Philadelphia PA

Messaged me the first day I sent out a query. Back and forth for a bit and was told they'd call a day later to set something up. Haven't received correspondence for a week since.

update:

not sure how to reply to review - Mark, if you've tried contacting me it hasn't been at the phone number I've provided or via yelp. I have no voicemails or missed messages and yelp looks like this:

imgur.com/cEZYvOz

update 2:

Changed star to 3/5. Mark explained there may be an issue with yelp's messaging system and that they responded 3 times. Only message via phone I received was after I left a negative review.

The guys arrived with good vibes, and examined what I thought needed to be fixed.  They unclogged the tub drain, but discovered that the waterline to the fridge was not leaking, when they pulled it out and examined it, but they went beyond the call of duty and cleaned the horrible mess behind the fridge with bleach etc. (and explained that I had had a temporary water issue from condensation, the day I cleaned the interior of the fridge.)  Intention is so important for any human interactions.  The two gentlemen came to help and were completely fair with the price.

Had a leak they came out and told me my problem and all so clean out my tub pipes (curly hair household ) so you know the hair backed up and created a slow drain. They fixed it up no problem

They are not thorough...they do not have appropriate equipment to do a proper job...added the cost of toilet seat removal which ended up being more than the cost of having them come out for the drain clean.
Added to all this, they did a shoddy job...I will NOT recommend them!

I am giving John Snyder a 4/5 because I initially had a very frustrating and confusing miscommunication situation regarding the service/work order description and quote, and a last minute, day-of appointment cancelation by the tech. HOWEVER, John Snyder came out himself the next day and the following Monday and worked through all the confusion, took responsibility for his Tech and the resulting extra work/time. John overcame all obstacles and was professional, thorough, kept me in the loop, and was adamant about honoring the quote I was originally given, even though it would have cost way more. Overall, the work he did is fantastic and I felt he made up for the situation with his tech.

I imagine how challenging this line of work can be, and I understand that things do not always go as planned; so I appreciate all that John did to rectify the situation, his work is excellent, and I would use him again.

Rick Lucas Plumbing was awesome. He was referred to me by two different people. I called him because my 11 year old heater broke. He was out the next morning. He installed a new water heater and replaced the old corroded fittings. He did a beautiful job. He was fast, efficient, courteous and explained everything before he did it. There was no hidden or extra cost. He removed the old heater too. I highly recommend Lucas Plumbing. He knows his stuff!

Getting a water heater repaired is like pulling teeth.. I called more than 1 plumber and all they want to do is replace the unit when a simple service call/diagnoses will do. I called these guys cause they were listed on Bradford Whites website. My unit was only 8 year old (installed) and a top of the line direct vent gas 48 gal. unit. It had a problem with the burner going out on a relight when calling for hot water. Valdel came out, was very thorough but told me they couldn't get parts for this unit because of it's age (Bradford-White made in USA??). So they gave me a number of $2300 to replace.. after picking my jaw off the floor, I OK'd it but then did some research (kind of late at that point). The model they gave me was a 2019 model at $1295 on internet. So he charged me $1,000. to install!! That's nuts. They also  told me PA code said you need an expansion tank on all water heaters. I Googled that and boilers need one expansion tanks NOT water heaters. I'm not happy, I feel violated. Last time I pick a plumber at random.

I am so thankful for Bommer Plumbing & Drain Cleaning! I would definitely use them again! I would definitely recommend them!
Our sump pump broke and our basement flooded. I contacted Bommer after hours through yelp asking questions and getting quotes and they responded right back to me! They came the next next morning and installed our new sump pump. Jim was so helpful and knowledgeable! Thank you again Jim!

Initially had a booked appointment with another contractor thru Home Advisor/Angi but he never showed up. So I went to Yelp and started a frenzied search here because it was after 3pm on a Saturday and I really didn't want to have to wait until Monday to get a new hot water heater.

Several plumbers responded but Luan was not only one of the first but immediately offered a quote and immediate availability. I texted him my address and some photos. Luan and Kapo were at my house by 5pm new water heater in tow. Flawless process, reasonable price (1,200 for new unit, installation and removal of old unit) and I was able to pay through Venmo. Kapo actually pointed out some other pipes that will eventually need replacement and I would be more than happy to use them again.

Had a leak in my mobile.  Called the office and the girl said she would get someone right out

A couple hours passed.  Nobody.  I called back and asked if someone was coming.  The girl asked if someone called, I said no and she said Guess not.

Nice.  I cant speak for craftsmanship or pricing, but if you need sonething right away go elsewhere.  Peoples lives are effected and that dont care attitude made me write this review.  Ironically, the fix was easy.

Can't recommend these guys enough. Had a guy from a different company look at our toilet and said that we needed a new one, so I contacted My Plumber to install it because I saw their Yelp deal. They picked us up a new toilet at Home Depot (calling to give us a recommendation on what toilet to get and what the various prices were). Then, when they arrived at my house, they looked and said that we didn't need one. They said they could fix the old one, and if their fix didn't work the $89 we spent to get it fixed could be applied to getting them to come back out and install the new toilet. They then took the new toilet back without charging us anything for the inconvenience. Above and beyond the call of duty. I won't hesitate to call these guys back the next time we have a problem.

This is a first class professional operation. They show up like they said they would; give you a fair estimate, perform the work in a timely manner, leave the work area clean and respect your premises. Plus they give you an invoice for your files. They get my vote.

Had such a great experience with Kevin and Vinko Plumbing. Had a leak in the line that supplies water to my fridge, causing flooding and obvious anxiety! I called Kevin and he was very quick to respond. Even offering same day appointment. I have had nightmare experiences with plumbers in the past, so Vinko was a breath of fresh air. He showed up in time and fixed the problem with ease. He explained everything to me and helped me understand how to avoid this from happening in the future. I absolutely recommend and will be using again!

Nic came out promptly to replace my shower diverters and some eroded pipes in the back. He was quick, professional and explained everything he did. I'll be using him for all my future plumbing/HVAC needs, and the best part is, he is a local small business owner.

I reached out to Yelp on Sunday.. Mark got in contact immediately. He come out the next day on time , and got the job done in an hour. Very professional and reliable, will definitely use him and he's highly recommended!

DrainPro Solutions was a great find for me, and, our home will continue to use their services for our plumbing and renovation needs. We worked with Manny who was extremely knowledgeable about all of our project ideas. We upgraded one entire full bathroom (full remodel: shower, vanity, floor, tub, toilet, and tiles) and minor upgrades to two half bathrooms. Manny was transparent throughout the entire process and even came shopping with us for parts at Home Depot/Lowes (telling us what to get and what overpriced items were not needed). His estimates are accurate and he always verified if additional labor or demo work was needed. He also crafted a solution for a unique bowl sink we had installed that wasn't fitted to our existing plumbing. Again his expertise is exemplary and I would highly recommend him and this company overall.

I will never understand the reputation these guys have. I've worked with them twice. Once for a water heater installation that was grossly overpriced. I needed it in a hurry so I didn't balk.

The next time I had them produce an estimate for some other fairly large jobs, fixing a broken pipe, putting in two water lines and  gas line. I waited a week. No estimate. Waited another week, still no estimate. Contacted the big boss, who promised to get an estimate from the person tasked with it. That was the last I heard from them.

The crowning touch on their amazing professionalism is that they're rude.

I have since found a capable, pleasant and reasonably priced plumber -- East Falls -- and funny story, they recently told me that the water heater connected by Goodman goes to the wrong meter. Cool.

Avoid these chiseling, rude jerks.

Worst company ever!!! DO NOT CALL this company. My heater broke 2 weeks ago and they sent someone emergently on a Sunday to take a look. Great right? Wrong! They were able to get my enducer motor running again with WD-40 although they admitted that I would probably need a new one. They recorded the model number down on my receipt just in case. My heat shut down a week later and I called them to come fix it. However, apparently they had written down the wrong model number so had to come out again. Three days later, they sent a plumber who took a picture of my air conditioner (I didn't know it at the time). Two days later, I was told the model number was wrong (of course it was wrong since it was my A/C model number) and they had to come again. This time, they actually sent their heating service guy who recorded the correct number. The company called me the next day and told me the new enducer motor would not be delivered for another 4 days and then they could try to get someone out immediately to fix it. This was a total of NINE days with freezing temperatures in my home! I finally called another company who came the same day at 6 pm, ordered the part and had my motor installed by 10:30 the next morning (for $250 less than what Best Choice was quoting). Best Choice is super disorganized and clearly not knowledgeable about heating systems. Don't waste your time!!