Best Water Heater Repair in Philadelphia PA

Woke this morning to find that our hot water heater had cracked and was leaking water onto the basement floor. I called JB Plumbing and left a voicemail message at 8:30am . Mark returned my call by 8:50 and was at my house 15 minutes later. He evaluated the job left and came back 20 minutes later with everything he needed and an extra set of hands. By 11am the job was done. They laid down padding to not damage my hardwood floors as they moved the old heater out and the new one in plus they cleaned up when they were done. I am very pleased

The guys arrived with good vibes, and examined what I thought needed to be fixed.  They unclogged the tub drain, but discovered that the waterline to the fridge was not leaking, when they pulled it out and examined it, but they went beyond the call of duty and cleaned the horrible mess behind the fridge with bleach etc. (and explained that I had had a temporary water issue from condensation, the day I cleaned the interior of the fridge.)  Intention is so important for any human interactions.  The two gentlemen came to help and were completely fair with the price.

I had a cracked trap under bathroom sink so I bought the trap and a faucet to replace the old ones. He gave me a price of 295 to replace the trap which is the U shaped part that I bought by the way. But the 295 was ok...but he then said in order to install the faucet it would be over 700 hundred dollars.  All the while never getting out of his van but instead sent his worker in to check it out. I don't know if the job was too small for him so he over priced it but he clearly wasn't interested in working that job unless I overpaid for it. Sometimes we are our own worst enemy.

Aqua Plumbing & Heating did a great job at my house getting a fairly complicated drain issue fixed. They communicated really well, answering my questions, helping me figure out how to get the most out of the job, indicating how they would approach the work and what possible issues could be discovered in the course of the work. One of these turned out to happen, and the adjustment to their proposal was completely reasonable. They carefully inspected everything before making their proposal, which was detailed and clear. Everything was done on the schedule they indicated. I feel like they provided an excellent value, and it was a pleasure to work with them. They even managed to do some while we're working in this area extra work that I had asked them about (installing an additional radiator) that boosted the value of the work even more, adding value to my home. Excellent on every front. A fairly rare level of quality, service and value.

I was in a crunch for time and John was quick to respond, on a Sunday at that. He fit me in the next day and worked around my schedule. After immediately determining what the issue was, he was able to be in and out in under an hours time. Luckily, he had the right parts in his truck and was able to completely replace the garbage disposal in that time.

I also want to mention that I'm new to repair work and issues like this so he was very thorough and walked me through the issue at hand. Would definitely use John's services again!

Kit and his team are wonderful to work with. We needed a new water heater to be installed within a difficult, small location within our house, and we were debating whether or not we could use a tankless water heater. Prior to the appointment, Kit texted with me back and forth over my options and answered all of my questions, and in the end we realized a traditional water heater made the most sense. Kit and his team then arrived right on time for the appointment (I feel like that is a rarity with many contractors these days), and he was incredibly respectful and communicative. He noticed that I didn't have shoes on in our house and we had a shoe rack with shoes lined up on it, and so he asked if we normally don't wear shoes in our house and offered to take his shoes off. I was so shocked and grateful since I've never had a contractor be that considerate before! Not only did he do a great job removing our old water heater and installing a new one, but he also cleaned up afterwards and put everything back the way it was. He truly was a pleasure to work with, and I'm grateful to have a plumber whom we know we can trust to communicate as needed throughout the process and can do great, professional work. Thanks again!

Very knowledgeable and honest. It was clear he knew what he was doing right away. 2 other plumbers were not able to diagnose, it ended up not even being a plumbing issue! Also- very quick response time. If I ever have a plumbing need again, going straight to him.

One of the best Master Plumbers in the area. Always great work and affordable. He has done work on our inside plumbing and outside plumbing needs. I've used Miller Plumbing for several years now and I wouldn't think of using anyone else!

Good job - kept us informed, priced as expected, job well tested before departure.  Also, accomodated my schedule, and both technician and front office personnel were pleasant and helpful.

Trusted professionals all the way!

We had a leak in our downstairs bathroom which was clearly caused by the master shower directly upstairs. We initially called in another plumber, and he and his boss felt very strongly that a hairline crack in the pan of our master shower was causing the issue. They came back with an estimate of $7,000 to redo the entire master shower (and vanity). What? We called Bommer Plumbing for a second opinion and boy, are we glad we did.

Jim arrived right on time and he worked with my husband and me to troubleshoot the leak. He spent close to 90 minutes at our place. Long story short, the culprit of the leak was worn caulk along the top of of the master shower basin, NOT a hairline crack. We all cheered when the source was found! We saved thousands of dollars with this (accurate) diagnosis. And he even pointed out a potential issue with the electric source for our downstairs bathroom fan.

Jim was knowledgeable, professional, courteous, and hilarious. We were cracking jokes like old buds. He was awesome!  And office staff is super friendly. They keep you apprised of your plumber's whereabouts on the day of your appointment. They even send a picture of your plumber so you know what they look like ahead of time. This was a great touch and much appreciated, as you can never be too careful these days.

I cannot recommend this company enough. Don't do what we did and call Bommer Plumbing second...call them FIRST.

They were quick to respond to messages and their quote was $50 to $100 less than anywhere else. They let me know when they were delayed by the weather and when they came they were efficient and courteous. Would definitely hire again.

Prompt and professional.  Mark communicated frequently, was reasonable, and cleaned up leaving everything finished.

Mike is great. We just moved into a new home in South Philly and had a bunch of stuff from our inspection list that we needed to have taken care of. First was the HVAC condensation not draining properly. He came by the next day to build out the appropriate fix for it. Really quick and explained what he did in detail.

He also talked us through some of the other stuff on our list and look forward to calling him up again to take care of it.

Mr. Rooter plumbing was great. We had a huge crack in our sewage line into the concrete. They were able to give a consultation same day and snaked the drains same day as well. They were very knowledgeable and professional. They even followed up with us and were able to schedule their work in the same week. They came 2 days in a row to drill into the concrete, remove the old plumbing and insert new PVC pipes. They did a great job and for a reasonable price. All their workers are very friendly as well.
The only thing that wasn't 5-star worthy is they left some old piping in our front lawn for a couple of days. We were told someone would come pick them up next day but we had to bug them for a couple of days to come get it.

It's never good when you have a plumbing issue at 4pm on a Thursday. After calling a ton of folks and not hearing back from anyone and searching emergency plumbing Philly I stumbled upon Vinko plumbing and now have a new plumber in Kevin! He was very responsive, did the work thoroughly, walked me through what was wrong, what he could fix now, and what we should do later, and was an all around nice guy. Highly recommend him for your plumbing needs!

Nic came out promptly to replace my shower diverters and some eroded pipes in the back. He was quick, professional and explained everything he did. I'll be using him for all my future plumbing/HVAC needs, and the best part is, he is a local small business owner.

We've been long-time customers and generally happy with their service, although I fail to understand why my heating needs repairs every year.  A new (expensive)heater should have done the trick.  The guys who come always seem competent, but they call the office to get price quotes, usually resulting in some stated coupon or discount which results in typically very expensive service.  That said, wait times for service have gone from a day or two to many days, even a week, regardless of the problem.  No heat for a week mid-winter while my pleas for a service call have often fallen on deaf ears.
So I tend to be a loyal customer and attempted today to discuss my concerns, met with defensiveness, bad attitude and a snarky Do you want us to come out or not?  No thanks. Taking my business elsewhere.

Absolute crooks, in my opinion.  I paid $225 to have 2 drains cleared.  The guy left before doing the second drain and said a guy would be back tomorrow to finish the job.  The new guy came and said he's not there to clean a drain, he's there to install a new bathtub drain.  They charged $150 more for him to open the wall, which he then says needs about $3K to complete.  I said stop, I don't want the work, I just want my other drain unclogged.  He left.  I followed up for a MONTH tying to get someone out to finish the 2nd drain cleaning for the $375 I paid.  They said they would come back out for another $175.  Classic bait and switch.  DO NOT USE BEST CHOICE for anything, in my opinion.  I have never had such an experience.