Best Emergency Services in Philadelphia PA

Honest, honest, honest. Mark was easy to get ahold of, arrived at the appointed time, and promptly told us that our six year old garbage disposal was not broken (as another plumber had presumed without even examining it), but simply needed a small part replaced. This saved us hundreds of dollars. Thank you Mark. You are now our new plumber!

Incredible people and company. my moms front drain was clogged. Called many plumbers and they wanted a lot of money and couldn't come out til the next day. They came out on a Sunday and was very reasonable. Thanks guys got me brownie points over my sister also. Lol ty!!

For the second time received excellent services from Boss Plumbing & Heating. The services provided by both Jonathan and Kevin exceeded my expectations. I want to take time and to thank and express my sincere
appreciation for their expertise and professionalism.  Any company that is lucky enough to have employee's with their caliber is truly fortunate. They are a great asset to your company.  I strongly recommend Boss Plumbing and Heating for all of your needs. Very reasonable prices.

Mary Johnson
Las Vegas NV

Quick response and availability was quick.  They were very polite and handled the situation promptly.  Their level of communication was awesome.

2/11/19 Update
The agreed upon rate was $125 an hour for repair of the pipe. There was never any mention of the charge being per person as there was never any mention of an accompanying assistant. Bottome line, there was either a charge for the work performed for free or there wasn't and if there was I should have been notified upfront so as to make an informed decision about whether I wanted to proceed and for which tasks, but for JS to act in the manner of pro bono and then inflate the cost of an agreed upon job after the fact IS dishonest. Yelpers take note.
Revised Rating. One star. Awesome work. Shady pricing.

Original Revie
Things that make you go HMM
1. How niceness (is this even a word), can be deceiving?
I didn't realize right away that I had actually contacted JS in December for a nagging issue with my water heater only to be told he was too busy to help at that time. Now, having a situation in late January, where I had no heat, no hot water and a clogged sink with a jammed garbage disposal, I was at my brink and sent a mass message to most of Yelp. 41 degree house? Fine, dress like an Eskimo, heat one room like a sauna. No hot water? Does the stove work? Do I have a pot? Yes, to both? Then what's the problem?? But couple those two issues with, single kitchen sink clogged and suddenly it's hell on earth. This time, John responded within minutes, after hours, while enroute to an emergency call on a Friday (nice, right?). He was booked thru the weekend, but agreed to check his schedule and get back with me by Monday. He called on Tuesday, able to stop by in 2 hours. Luckily, I was able to be home. By the time John arrived, me, a handy friend thousands of miles away and Youtube, resolved the clog, but in all my understanding  and my friend's expert explaining, I couldn't fix the garbage disposal. John took 10 seconds to connect a loose hose and 20 seconds to explain how it all works, for no apparent charge (nice, right?). John took a look at the water heater, which may or may not need to be replaced and by chance at the furnance also. In thouroughly explaining the system to me (nice,right?), we found a leak in one of the pipes. John agreed to return in 2 days to fix both issues. Price: Water heater replaced at $1200 and $100/per hour for the cracked pipe. I passed on the work for the water heater, having already received a more competitive quote. Without the work for the water heater, the charge for the pipe work would be $125/hour. Sure.

2. How does 1x1 equals 3?
Having had the same work done previously (& recently), which I observed from start to finish, and having consulted people that I know and trust before John arrived, I knew the job should be straightforward, relatively simple (it was both) and take no longer than an hour (though John somehow guesstimated 3-4 hours). For whatever reason, (you be the judge) in all his experience and having seen the exterior pipe he would be working on, when John arrived, he claimed to not have any of the necessary replacement supplies (i.e. the standard 3/4 90 (basic elbow) and a 3/4 union pipe). Not sure that I buy that a 17-year plumber that drives a van and presumably has repaired countless pipes, didn't know what would be needed beforehand AND didn't already have the supplies. If not, what a waste of the van's space and so said experience. While you're at it, you may as well tell me that the earth is flat too. At any rate, he left for nearly an hour, obviously at my expense. All told the actual work lasted hardly an hour at best, but with included 1 hour trip to supply store, 2 hours. Lucky me, I have a security camera, so I can be accurate with times. Arrived-8:55. Left- 9:22. Returned- by 10:05. All work completed-10:51. $125x1= $125 right? Not with JS-BS math, as my total was $350. I didnt contest it initially, expecting the invoice to explain further. I don't cheat, I'm not conniving and I have morals, so if I owe you, I'll certainly pay. Instead, the invoice I received (which I checked in email after he left-major no,no I now know) shows one line item for a single, inexplicable, overpriced total. I've reached out requesting clarification twice, by email on the day of service and by text the following day. Two full days have now passed with no response. Guess he's really busy.

3. Why it's IMPOSSIBLE to find credible (read, honest) contractors in Philly?
Enough said.

Rating: Decent work, Bamboozle Pricing  -20 stars for the riduclous pricing. 22 stars for the solid work and patient service. TOTAL: 2 stars
BS math back at ya.

Very knowledgeable and honest. It was clear he knew what he was doing right away. 2 other plumbers were not able to diagnose, it ended up not even being a plumbing issue! Also- very quick response time. If I ever have a plumbing need again, going straight to him.

Poor communication from the technician led to my dog ingesting sewage and whatever else was scraped out of my main drain lines. I'm being generous giving 1 star, but at least my sewer drain line is clean I guess?

To make a long story short, the technician did a fine job cleaning the sewer drain line, but they then went and (without communicating this to me) dumped all of the junk they vacuumed out of my sewer drain line into my back yard. The next day, my dog was in the backyard and managed to get into the pile and came back in vomiting everywhere. Fortunately, the dog got most of it out of her system fairly quickly and doesn't appear to have any lasting effects, but who knows what she ingested?! What if it had been my kids?

Totally unprofessional of the technician to even think that it's okay to dispose of human waste (and more) in our backyard, and then on top of it, not even communicate it to me. Fortunate for me, I had a camera that verified the actions of this technician so I could at least feel better before accusing them of this.  

I certainly can't see myself using this company again as I just can't trust them. I didn't think I needed to ask how the technician was going to dispose of the waste, but that's now on my list of questions for future plumbing work...

Call them because my toilet was overflowing said that they would be a very soon never got any Cole no one ever

Luan responded immediately and stopped by that day! He was able to quickly diagnose the problem(s), provided an estimate on-site, returned as soon the replacement fixture we ordered arrived, and completed all three jobs in one day. The pricing was fair and they were a pleasure to deal with. I would highly recommend them, and will definitely use them again.

I've had Chris and his team do a number of jobs for me in the past 5 years. I've always had good results, and Chris is always very willing to explain options and choose the best solution for the job. Definitely my go-to plumber.

Bernie and Mike were great!  

They gave a good price for replacing a rusted out section of iron drain pipe and reconnecting to existing bathroom fixtures.  They were very knowledgeable and new exactly what needed to be done.  They showed up on time, sealed and cover up everything, and did a great job cleaned up afterwards.  They even fixed a couple minor problems with shut-off valves to my sink and toilet.

With Covid-19, they wore masks and kept social distancing.  As a bonus, it was so entertaining to listen in on the bantering between the two .... They definitely have worked with each other for a long time.  

Definitely highly recommend .... Will call upon them next time with plumbing issues.

Quick and efficient. Tyler and PJ are great guys and wonderful workers! I'd call again!

We were looking for help with our clogged kitchen sink, had tried everything on our end and needed a professional! Kevin communicated with us in a timely, organized way, showed up on time, and stayed until the problem was totally fixed. He needed various extra tools and parts as the problem was bigger than expected, but worked through it until he knew it was right. Waited extra 10 minutes just running the kitchen sink to be sure all was fixed, and checked in with us a couple days later. He was professional, courteous, and thorough! Pricing was fair. Would highly recommend.

Nic came out promptly to replace my shower diverters and some eroded pipes in the back. He was quick, professional and explained everything he did. I'll be using him for all my future plumbing/HVAC needs, and the best part is, he is a local small business owner.

I reached out to Yelp on Sunday.. Mark got in contact immediately. He come out the next day on time , and got the job done in an hour. Very professional and reliable, will definitely use him and he's highly recommended!

DrainPro Solutions was a great find for me, and, our home will continue to use their services for our plumbing and renovation needs. We worked with Manny who was extremely knowledgeable about all of our project ideas. We upgraded one entire full bathroom (full remodel: shower, vanity, floor, tub, toilet, and tiles) and minor upgrades to two half bathrooms. Manny was transparent throughout the entire process and even came shopping with us for parts at Home Depot/Lowes (telling us what to get and what overpriced items were not needed). His estimates are accurate and he always verified if additional labor or demo work was needed. He also crafted a solution for a unique bowl sink we had installed that wasn't fitted to our existing plumbing. Again his expertise is exemplary and I would highly recommend him and this company overall.

We have used Goodman Plumbing twice: once for emergency and once for a leak and tub faucet replacement.
Both times I was called back immediately and serviced the next day. Price was fair, service quick, and technicians polite and friendly. I have had other bad experiences with plumbers and it has made my experiences with Goodman that much more refreshing.

Very prompt service from Sam, who not only addressed my main concern but helped with some very friendly advice about possible fixes for other issues around the house. Would hire again.