Best Emergency Services in Newark NJ

It's been a few weeks but I wanted to make sure I left a review for this company because the entire experience from start to finish was superb.

Unfortunately over the years we have dealt with subpar plumbing/mechanical contractors for work inside our properties. That was certainly not the case with Schaaf. Scheduling was very fast and easy (and I certainly enjoyed the woman I was dealing with on the phone; she put a smile on my face). Schaaf was literally at my property the next day and scheduled their visit around my hectic schedule. Everything about their visit was fair and professional. The pair of licensed professional plumbers (and I use the word professional because there are too many other companies out there with hack job plumbers) arrived on time, assessed issues we had and performed the work we needed in a very timely manner. The work was done correctly, and they even did troubleshooting to pinpoint an issue we were having with water flow to a hose spigot. We initially thought a valve needed to be replaced, however, the internal component of the existing hose spigot had actually exploded and jammed the line. They replaced the hose spigot with a quality (American-made) product and ALSO tightened the packing nut on the associated valve that we thought was faulty. (Any other plumber would have tried to sell you an entirely new shutoff valve in addition to the hose spigot). The price was fair (or better than fair compared to previous experiences). You receive text message updates when the plumbers are scheduled to arrive and when they are on their way, as well as immediate copies of invoices and such. There is literally no reason to call anybody else. There are only a handful of plumbers in the area that perform quality work at a fair (for both parties) price (Schaaf, Triple P). Don't call anybody else. When we need our AC condenser and air handler replaced soon we will not be calling anybody else. Excellent experience. Thanks again Schaaf.

This was the best service I ever got while being a homeowner! Fast and reasonable service I will definitely call them for any of my plumbing issues!

Realistic ethical quotes by reliable dependable quality professionals performing quality workmanship in a timely clean neat fashion

My hot water heater had a leak from both incoming and outgoing pipes and needed a help. Guillermo was very prompt and gave me clear information about the issue. He was able come 1 hr earlier than the scheduled time, fixed the problem in about an hour. Maximo team is highly recommended.

Very knowledgeable and professional services rendered.

I had this terribly clogged drain, which no amount of drain cleaner or snake could handle. Thankfully Michael came over late in they day and was able to unclog the drain and flush out the system. He was also honest and dependable.

Would highly recommend to anyone in a jam.

Brian and Adam ...so the story starts with me calling them and Brian gave me a price and they were on time and they did job while they were doing the job Adam told me a different price so I called Brian that you told me a different price then we negotiated and agreed on the price I gave the money to Adam (while he was complaining to Brian that he got payed less) I asked them if they can do 2 more things and Adam told me that yes he can but told me to call Brian it's been a week trying to call Brian and Adam Brian is the biggest liar  he is been giving me run around that he is in traffic he is in company meeting lying lying and lying not reliable arlo specially Brian stay away from Brian Adam is a good person but he dosent have a phone ( in beginning Brian told me Adam is his partner ) now he is saying Adam is the main owner like i I said if this review can help someone I did my job

I appreciate you coming out to fix whatever concerns we had regarding the airflow after the install. My wife told me you guys were very professional and noticed a difference immediately after the adjustments. Thank you.

Jason, Santi and Jorge did a great job fixing my dads company toilet pipes. They were all very polite when they arrived and throughout the whole job. They did phenomenal work! After the job was done they cleaned up their work space and explained everything they completed step by step. My dad and I are extremely happy with the outcome and would definitely recommend them!

Excellent service, they replied very quickly to my message, I sent them pictures of the leak under my kitchen sink and were able to give me a quote right away. We scheduled an appointment for next day at noon and the technician arrived on time the next day as we had agreed. He was super friendly and worked very efficiently!! I would totally work with them again and i am totally adding them to my phone book for any plumbing needs or to  recommend to my friends. Pricing was good too, I  had received a quote from another Plummer and it was way higher! Love these guys for the reliability, efficiency, responsiveness and decent price.

The plumber never showed up to his appointment. We called the office and they said that the plumber will come later in the day. Never showed up and nobody apologized. This was just before a long week-end when we could not call any other plumber.

Zero for trust
zero for customer service
zero for courtesy.

Mike was great. He actually had to lowest of three quotes and saved me a couple of hundred dollars. He came the same day to give me a quote and came back the next day with Miguel to start and finish the job. Miguel was on point. They removed a pipe that was no longer working and then bricked and cemented the hole closed. Miguel then used the rest of the cement to patch up a couple of old holes that were in the wall as well (at no extra charge). They also replaced about 20 feet of a damaged cast iron drain line. Mike guarantees his work for 10 years and writes it on his receipts.

All American is the best around. Quick and readily available to provide services. I've needed a plumber on 2 separate occasions and they were able to fix both problems with ease. You will not find better quality service. Thanks Pete and Demitri!

Emiliano replaced a cracked pipe under our kitchen sink but left behind a significant leak. He did not return to remedy the situation despite his assurances. We waited a few weeks and eventually had to call another plumber.

Comparing against another review, they seem to have a bad habit of asking for your credit card when you call them and charging you without your permission.

We got an unauthorized charge made by the receptionist on the same day we got a legitimate charge from the plumbing company that was accompanied by an invoice detailing the service rendered.

When we disputed the charge, two things happened:

1) They said it didn't look right, but they can't refund today, call back another day (what they say every time I call)

2) When the credit card company contacted them via their dispute mechanism, they copy-and-pasted the valid signature we provided for the valid charge with a valid invoice to justify the separate and invalid unauthorized charge they made for no service rendered.

Anyway that's how they defrauded $200+ from me. By credit card fraud.

I want to provide accolades of praise for the service that your technician Dan #2491 and Nir provided yesterday.

They arrived about 40 minutes after I called.

Dan was knowledgeable, personable and very quick.

Within minutes the problem was resolved.

In today's world, companies are all too often sluggish. Typically, a call center with a lengthy menu will leave you frustrated. Typically, it takes a great deal of time for someone to respond let alone be at your doorstep. Typically, the service provider may not resolve the problem.

Your call center response was immediate. The arrival of the technician was almost immediate. Dan, especially, was absolutely great.

Thank you for your service.

Sincerely,

Marion Sommer
Princeton, NJ

Did not fix my water hammer and when he tried to fix the problem by adjusting the water tank in the toilet, he caused the water to not shut off.

I had this toilet for 7 years with no problem, then this plumber caused a new problem  So, did not fix the water hammer and caused another problem with the water tank not shutting down, but continuing to run.  Cost us over $1,000.
Do not use Russo Bros.

They were very rude on the phone. I should have known that this was a red flag but I still had them come out to install the new faucets.  They sent some new guy that didnt have much experience and he broke both of them.he left without puting back the old faucets and I was stuck with two bathrooms that could not be used.  I called them back several times over a 4  week period and they just don't care.  I disputed the credit card charges for $2000  and now they put this into collections.  This is the worst plumbing company in new jersey.

I am literally copying and pasting this note from Royal Pro as they are the same company and seem to change their names constantly to avoid all the bad reviews, avoid these scammers at all cost:

We had Super Plumbers (they have changed their names several times) install an HVAC Unit and everything has been hellish since. Initially they put in a Rheem that is too big for our space. They tried to do work without getting the proper permits in Hoboken, NJ, to the point where our condo board reported them to the buildings department. We have since had several issues with leaks from the unit. I have had to call them in several times and they did not fix the problem, but managed to charge me extra for coming in. They blamed it on everything but their work including our pipes being clogged. Now we have another plumber dealing with it and they pointed out that the unit was installed too low and therefore is not draining properly, so they should have installed a drainage pump. We now have to pay for the pump and the work as well as the significant damage to the unit downstairs and in our hardwood floors. Now onto the courts.

Now onto the personalities. Frank the owner has been one of the rudest, most aggressive and obnoxious people we have ever worked with. At one point, he threatened to burn our apartment down. I have had several shouting matches to get them to come in and try to fix this debauchery. If you read this note and still use them, just be aware, you are going to have a lot of problems and only yourself to blame.