A Rooter Pros

A Rooter Pros was so easy to work with! They were very responsive and handled the situation with urgency without charging an arm and a leg for emergency work. They unclogged the toilet at a retail store in a mall. Even though I scheduled it, I was not onsite when the work was being done but I did get an update once it was completed. I would highly recommend them to anyone!

Jason, Santi and Jorge did a great job fixing my dads company toilet pipes. They were all very polite when they arrived and throughout the whole job. They did phenomenal work! After the job was done they cleaned up their work space and explained everything they completed step by step. My dad and I are extremely happy with the outcome and would definitely recommend them!

Excellent experience with this company. Easy and flexible scheduling with Abe. We had an outside drain that was clogged. When the guys arrived it was explained what the problem could be, what future issues may arise and what preventive measures to take as well. We were told the price upfront so there were no surprises. Ed and Pedro were the technicians. They were polite, efficient and very knowledgeable. They were able to fix the clog and answered any questions I had. It's tough to find trustworthy companies out there who are good at what they do but this one exemplifies that and knows their profession very well. I definitely recommend them.

I contacted A Rooter Pros to do a camera inspection. Mr. Abe Pires was very pleasant. He inspected several parts of an aged sewer line. He even replaced two corroded drain caps. I paid promptly but when I asked for a copy of the inspection, Mr. Pires told me that he didn't save the recording. He said he was doing me a favor and would do a before and after video, but only if I agreed to pay $1800 for hydrojetting and descaling the line. The camera inspection was $346 including tax. In total, he wanted to charge me over $2000 plus tax to clean out my line and didn't have any video to explain the report. I thought it was expensive, which is why I asked for a copy of the camera inspection to show my family before I signed a contract. He told me I had to agree and then he would do it again. Not only did he not save the recording but he wanted me to agree to pay $1800 before he would redo it. Plus, the report of the inspection was three lines of text on the invoice. What is the point of a video inspection if not for images, or a video recording in the report? All in all, I'm out of almost $350

Fantastic experience. Called same day for a plumbing emergency after the town couldn't help me out. They care very quickly. Very friendly. Even when we ran into issues and more work, they got more help and were able to get it resolved. The owner Brian and another supervisor, Abe, are both very friendly and kind. The plumber was Jorge and another gentleman (Brian's son) but I don't remember his name unfortunately (sorry - my fault!). I believe it was Jason. Very nice. They stayed for hours until the issue was resolved. Found them thanks to good reviews online. Very much appreciate their prompt and good work. They were patient and kind, taking the time to explain everything to me and my bilingual mother to make sure she understood. Kept us updated on the payment and quote the entire time. Will use again.