Description

Here at Urgent Drain, we use today’s highly effective and latest drain cleaning equipment, to demolish the toughest clogs. We offer same day service on weekdays or weekends, daytime or evening. We offer Flat pricing that’s simple, we never charge our customers hourly, we will give you a quote over the phone and that’s what we’ll charge when the job is complete . Our work is backed by a guarantee that we stand by 100%. Our technicians are highly trained and in full uniform in identifying company vehicles so you’ll know when we arrived. Contact Urgent Drain to handle any and all of your sewer or drain clogs today.

HISTORY

Established in 2016.
Our business was founded in 2016

ABOUT BUSINESS OWNER

Have you recently noticed any foul odors or gurgling sounds coming from your drains? Are you questioning the reliability of your old sewer pipes? Urgent Drain can help! from drain cleaning and other types of preventative maintenance to full video inspections to top quality sewer cleaning and repairs, our team of professionals are on the job. We use our expertise and state of the art technology to provide you with the results you need right away. It’s our goal to help you stress less and return to your normal routine as soon as possible

SERVICES

Emergency Services, Sewer Services, Drain Cleaning, ,

Reviews

Diane F.

10/26/2018

Think twice before using this company. Robert came to my Mom's house because she had a clogged sink. He spent 2 hours there and had to leave to go to another customer leaving the house a mess. He left with merky water in 2 sinks and her bathtub. He told her he would return the next day to finish the job but he never showed. He charged her $600 without completing the job. I called the company as I felt my Mom was taken advantage of. I spoke with Anthony and he told me he would speak to Robert and call me back, he never did. I called again and he informed me he was not going to help!

Jon E.

11/22/2021

Mekel came out to fix a clogged sink. We actually had another drain company come and they charged $300 to try and unblock our drain and they failed and recommended opening up walls to replace pipes. I called Urgent Drain for a second opinion and they were able to come out and fix the problem in about 30 minutes and make recommendations on how to avoid issues in the future. Urgent Drain is my go-to company for a clogged drain now!

Maria P.

10/25/2018

I called yesterday night to get an appointment for our tenants apartment. Spoke with Robert he was friendly and extremely professional provided me an appointment for early morning today. Really great fast services unlike others wanting us to wait a week or more. You need anything draining related call them now!! The company name is perfect fitting for them they are extremely correct with urgent, is what they provided us. I'm thrilled I called them and will keep them in mind for any other further services needed. Reasonable cost also, You won't go wrong with calling them.

Erica S.

12/27/2018

They did a great job unclogging my drain and they worked fast and efficiently! I would recommend them to anyone and will definitely be using them again.

F J.

8/30/2021

Good, responsive, wanted a receipt but didn't get it.
Not the cheapest but responsive.
They broke two of my sewer caps but what do you expect if it hasn't been touch for over 30 years.

Tom Gordon G.

2/21/2021

Stay away very expensive and rob is a rip off
They also not licensed !!!!!
The worst company we have ever used

Perla H.

11/21/2018

Robert was super responsive and professional. He came to our home the same day we called, diagnosed the issue and quickly resolved it. He was also very helpful in answering my questions and was able to explain, in great detail, how the issue arose. This was especially helpful when filing a claim with our homeowners insurance. I will definitely use Urgent Drains in the future!

Mike R.

01/01/2023 12:00:00 SA

Came on time, knowledgeable, helpful, courteous. Would definitely recommend them to someone looking for simple drain issues.

Sarfaraz M.

3/14/2018

I called bluekrait n regard it later on . Never ever again calling this guy. Called this guy on 02/16/2018 n we agree he will come n waited. Then later on he got busy n we arranged next day for service no problem . He came he did try to remove main sewer line cap h couldn't open so he broke the tip on main line as you guys can see pictures that i post . If he would have told me hey this is very serious that you should get fixed a asap before heaving rain came or so that will be flood ur basement. And 03/01 03/02 heavy rain came n flooded our basement with 3 to 4 foot of sewer water . He never mention me and me as a new home owner no idea that i have to go throu hell n cost me thousands fo dollars in damages our furnance and furniture n oil tank got damage:( please next time warn customer so they won get heart attack from you ).

Alon P.

07/09/2021 12:00:00 SA

I called Urgent Drain about a downspout underground drain that got clogged. Robert and his tech arrived on time, were very patient with explaining what they're doing and answering all my questions. They un-clogged the drain, provided a good advice on how to prevent or at least lower the chances for a future clogs and the price, which was very good, was exactly as discussed over the phone.
Thank you, Robert!

Assen K.

06/03/2021 12:00:00 SA

Very pleased with the Urgent Drain service. I happened to work with Robert.

He responded very quickly to my inquiry. Scheduling and getting a quote was a breeze. Robert called in the morning of the appointment to confirm and yet again 15 minutes before arrival. This did help me with scheduling my own time.

On arrival he was wearing a face mask even though the job was out in the yard. I appreciate that.

I am the type who wants to know what is being done and what is going on. So he explained what he was doing and why as he was doing it. He provided advice on what can be done in the future but did not push or try to sell any 'extras'.

Work was completed within the scheduled time.

Overall - I am very pleased with the service.

Stephen B.

12/06/2017 12:00:00 SA

No job too big or small for Bluekrait Drain & Sewer. This is one company I would recommend to family and friends. Rob is very responsive, professional, and knowledgeable. When you need him, just call. He'll explain the issue, answer any questions, and present any and all options to correct the issue. He works with you and just wants to see a prompt resolution done correctly the first time.

Jason M.

03/02/2019 12:00:00 SA

Robert showed up on time and did exactly what I asked him to do. They were neat, communicated well and got the job done. Thanks!

Charles Z.

3/26/2020

Rob is all we could have asked for in a plumber. We had a clog in the main line of our house and had plumbers come over the night before, but were not able to fix anything within 3 hours. Rob communicated clearly, was able to fix our issue within an hour, and charged a very reasonable price. We will definitely go back to him for any plumbing related issues!

Nicolette M.

7/13/2018

I think it's a fair statement to say that finding a GOOD and TRUST WORTHY plumber is a dime a dozen. I found both here. I read the reviews first and decided to call immediately. I spoke to Robert who was extremely informative and helpful. He arrived on time with another plumber, and was extremely professional and friendly. I couldn't ask for better service from start to finish. If you are in the Union County area, use these guys and thank me later!

Adam P.

05/04/2019 12:00:00 SA

Life savers! Rob was a huge help cleaning a block that I tried to solve on my own, only making it worse. Timely, clean and highly recommend. Thanks again for coming thru in a pinch

Kelly C.

11/02/2020 12:00:00 SA

After a Sunday night call, Rob and company came first thing Monday morning, cleared out our sewer blockage, cleaned up afterward, and clearly explained everything we needed to do in order to prevent future issues. Highly recommend!

Brooke M.

5/31/2021

Officially added to the good people list. On the same day we called, Rob came out and immediately corrected our issue. In the ongoing journey of renovating an 1894 Victorian, we have run into way more bad contractors than desired. It's hard to put into words how grateful you feel as a homeowner when someone simply does a good job at what they say they are going to do for the price they said they were going to do it for. Especially when you don't speak the lingo of the job at hand - you just know you have an issue that you need fixed immediately.

Rob checked all the boxes. He was very responsive in keeping me updated on what time he would arrive although we literally had just called him a couple hours prior. He was professional & considerate, had his own booties to cover dirty shoes (little thing that really is a big thing) and was willing to talk to our other contractors to make sure everyone was on the same page. He was honest and only did what we actually needed rather than what we thought we needed. Literally saved us so much money. He came in, did the job, was beyond fair and kind.

Stop reading and call them. You won't regret it.

Maurizio T.

02/12/2018 12:00:00 SA

I had to replace a kitchen sink faucet and I got in contact on a Saturday, and he came Monday morning, exactly on time. Price was absolutely affordable and the job was done super quick. It was not an easy job as the space was very tight due to a garbage disposal being in the way. There was a problem with the hot water line being too short and he was able to completely solve it without having to leave and get a new part and potentially costing me more. Would absolutely use again and plan on having him come out in the future.

Mal S.

10/28/2020

I had a great experience with Urgent Drain today. We had a very bad back up in the basement which needed to be addressed ASAP. Robert was very professional and efficient. They were able to come within a few hours and got the job done. I highly recommend Urgent Drain! I will definitely be using their services in the future. I'm happy I found them! Thank you, Rob!

Chuck Z.

08/10/2023 12:00:00 SA

Five star. I had sewer backup and called urgent drain. They gave a reasonable quote and arranged same day service. The technician showed up after 6pm and fixed the problem. Great services! Would definitely recommend.

Karen A.

06/07/2021 12:00:00 SA

Rob is the man for all your drain and sewage needs. Called him and he was able to take care of my emergency same day and on a Sunday ! He diagnosed the issue right away and performed hydro jetting to clean the 30 ft of backup found in my home, which has so far worked like a charm. He is very responsive, knowledgeable, and explained to me very well what was going on. Thank you Rob!

Steven W.

07/08/2021 12:00:00 SA

Robert arrived on time, was very friendly, diagnosed the problem quickly, and suggested a great solution. He explained what he was doing and what he was seeing, which is great for someone curious like me. I will definitely call Robert again if I need help in the future! I was able to get same-day scheduling for my issue which is amazing.

Kenny S.

01/02/2020 12:00:00 SA

Had a situation on my bathroom that when the toilet flushed, the shower would flood up with water. I messaged Urgent Drain through Yelp and was quoted $400 flat fee to resolve the matter. The scheduling was prompt and easy. Robert texted 30 minutes before he would arrive.

They looked at the situation and said snaking the drain would resolve the matter. They removed the toilet and began to snake the drain. They were prompt and cleaned up after themselves. A+ for that

The fee came out to a bit more than what I was quoted. $400 for the pipe cleaning, $150 to remove the toilet and put it back on, and $20 for a credit card processing fee. Luckily, I had a discount through yelp but I would have liked to have been notified of the additional fees beforehand, so that was my only gripe.

Gina D.

12/23/2022

Robert was great. He responded to my call immediately and scheduled an appt for next day to clear my kitchen clog. Price was very reasonable. When he arrived, he explained everything he was going to do. He even updated some old parts and provided some recommendations on how to clean the drain periodically. He's my new go to plumber. I've also recommended him to my friends.

Jose P.

6/14/2021

I just purchased a home in North Brunswick and had major sewage issues, basement flooded the works. I literally called urgent drain and they were there that day. When the workers came they went right to work. They put the camera down my trap, snaked my line and hydro jetted it. It was hot and they was grinding. At the end before they left I found out that one of the guys that was out there grinding for like 4-5 hours was the Owner Rob. If the OWNER grinds like that, I know all his workers do. I highly recommend him. You get top quality service at fair and reasonable prices..

Solopirate R.

05/10/2022 12:00:00 SA

Called them after having snakes my pipes twice to no avail - basement toilet kept overflowing and water not reaching sewer - several plumbing companies were offering major jobs costing several thousands. I called urgent drain, they came, and worked on it immediately - they fixed it for a great price - no tearing up the floor or re doing pipes or unnecessary expenses .... That was 2 weeks ago and basement is dry and all is good!!!

Nila S.

3/29/2021

Thank You Rob for coming and unclogging my shower. You were right on time, provided a reasonable price and professional. I appreciate your line of work and thank you for your service!

Gino D.

12/05/2019 12:00:00 SA

Had a great experience with them. Robert ran the show from the office and handled all of our requests, schedule changes and inquiries like a pro. All four plumbers that were sent to our home were professional, well-mannered and completed their work swiftly and effectively. Highly recommend this company!

Ashton M.

01/11/2020 12:00:00 SA

I called in Sunday night circa 9pm as my sewage was backed up. I explained the situation to Rob (the owner) over the phone, and he came in first thing the next morning. Rob and Junior resolved the issue for us within an hour. Very nice guys and I will call Urgent Drain again should any plumbing issue arise. Thank you for the great service!

Anthony S.

11/06/2020 12:00:00 SA

This morning we discovered our basement slop sink wasn't draining and I couldn't get to the clog. I called Rob due to the great reviews on yelp. He called me back almost immediately and he gave me what I thought was a reasonable quote and we agreed on a time when they would arrive.

Rob arrived when he said he would and was friendly and polite. Got to work right away and found the clog and after a little bit cleared the drain. We were chatting throughout and he gave me some tips on keeping the drains clean.

Best part was when it was time to settle up he asked for LESS then the original estimate that was quoted because it didn't take hm as long as he thought it would!!

That's the kind of honesty and integrity that you just don't see much these days and it was much appreciated. Rob told me I had a 90 day warranty and if their were any further issues they would return at no cost.

Highly recommend!! Thanks Rob!

Samantha W.

10/12/2022 12:00:00 SA

Absolutely AMAZING plumber!! I called late at night last night with a plumbing emergency. I have been experiencing flooding in my basement for several days. Robert was so kind; he patiently listened to my concerns and explained his recommendations. I was impressed that he could fit me in for the next day in the morning. He discovered that there was something stuck in my pipes, causing a blockage. I had planned to get the trap replaced, but he informed me that I no longer needed to after he removed the blockage. I have had at least 3 plumbers come by in the last few months, and none of them discovered the blockage. They all said I have an old system and need to get it replaced. Robert saved me a lot of money, work, and stress. I am so incredibly grateful! I would highly recommend Urgent Drain for any plumbing needs. They are affordable, kind, and knowledgeable. Better than any other plumber I've used in the area. Do not hesitate to reach out!!

Robyn G.

08/09/2020 12:00:00 SA

Responsive, kind and right on time. Clean as could be and courteous. Highly recommend!

Jason S.

09/06/2021 12:00:00 SA

Amazing service. Quick and efficient. The technician found the problem within minutes, explained the issue, educated us on the problem and had the drains unclogged within 15 minutes.

Warren C.

8/30/2018

I hired Rob and his son after they assured me that the reason why water/sewage was seeping from the base of my toilet was a clogged pipe, not the sewage line like what two young men from a business in South Orange, NJ, said. Jerry and Shawn quoted me over $600 to snake the sewer line and secure my toilet to the bathroom floor. I turned them away, even after Jerry asked if $500 was acceptable.
Rob and junior came 5 minutes later, inspected my my sewage system and bathroom pipes, and got started right away. Rob explained everything before and during the service. He even educated me on preventative measures, i.e., use septic-friendly tissue, even for non-septic systems, and to have my pipes redone to correct the 90-degree angle.
Why only 4 stars? I had to take off one, because my wife spent a good hour cleaning up the oil splatter from the snake drain. Other than that, Rob and his young son did a great job. They won my trust.

Craig C.

06/10/2021 12:00:00 SA

Urgent Drain responded to my request quickly and efficiently. Polite and professional, they assessed + corrected my problem where others could not. Pricing is competitive and delivers great value. Highly recommend for any type of plumbing, drain, or cleaning services. Thank you!

Gregory H.

5/24/2021

Had a major clog, called Urgent Drain late Saturday evening and Robert was able to come over early Sunday morning. He provided several options along with upfront pricing. Very happy with their service and cost. Thank you for your professionalism.

DaNnie L.

12/26/2018

We had a major issue with our kitchen sink drain that couldn't be fixed with Drano. Due to holidays, it was hard finding someone to come out or the rates were very high. Robert got us a very reasonable quote and scheduled us for the earliest time next morning. He got the sink draining in less than half an hour and saved us from any more of take outs and delivery foods! Definitely will recommend Robert and his team to our friends. Thank you!

Chloé J.

09/08/2020 12:00:00 SA

Thanks Robert for your quick answer on Labor Day weekend, as well as showing up on time and doing a great job fixing up my leaky sink! Highly recommend Urgent Drain!!

My V.

8/15/2022

He respond my request so fast. He got this job done in a day, very good service. I will recommend him to my friends

Al D.

11/04/2020 12:00:00 SA

Great experience with Robert and his team. We had a major clog on the day of the election and he made accomodations and came by in 3 hours! Spent the whole time making sure they find the source of the blockage (roots in the sewage pipe 100 feet away!). Very approachable when asked questions and provided real logical responses. I rarely give reviews but when its due, it's for a worthy cause. As for the bottom line - very reasonable compared to the others who gave mediocre results and on top - ripoff (I know them). These guys are now on my speed dial. Thanks, Robert!

Tony B.

06/03/2018 12:00:00 SA

Very unprofessional
Not clear
Sounds like he has no time for the unfortunate
Not helpful
I don't know what else to say
Yelp shouldn't be helping this guy or company

Hugh J.

11/14/2022

Response to my message via Yelp was no more than 15 minutes and was answered by the actual drain specialist/company owner. He gave me a quote to open a cometely clogged sink drain and we set up a same day time slot. It wound up that he finished a previous job earlier than expected and offered to come earlier. Of course I took the offer.

Upon meeting Rob G in person, he was very cordial, clean, professional and took care of my clogged sink drain in less than 30 minutes. He made sure the drain was clear and fully operational and offered to call him back as a guarantee should there be any issue afterwards. Price was as quoted - NO bait and switch.

I found Rob G to be very respectful, honest, and cares about his business/profession/work. You will see this from interacting with him but the proof is in his truck with how meticulously organized and clean it was. I am very happy to have hired him for the job and I highly recommend Urgent Drain for you DRAIN needs as this is their specialty.

Casey L.

01/03/2023 12:00:00 SA

I called and spoke with Robert the owner, around 5 pm he said he'd be at my house within an hour and he was. He had to come and fix something that another company didn't do properly the first time I had the clog. He was extremely nice and professional, he had to snake my sewer line and did it fast and right. I highly recommend Robert and Urgent Drain.

Raven F.

05/10/2022 12:00:00 SA

This was the best service I ever got while being a homeowner! Fast and reasonable service I will definitely call them for any of my plumbing issues!

Kathy C.

10/11/2018 12:00:00 SA

Prompt response , same day service! I hired two plumbers before urgent drain and none of them were able to fix the problem. Urgent drain responded quickly and were able to solve the problem that has been going on for over a year right on the spot. Now I have peace of mind and they didn't break my budget.

Kyle S.

6/26/2021

Rob came to my home the same day as my initial request. I'd called two other specialists in the same week, they came out but did not fix the problem. When Rob came, he went straight to the problem, said that he fixed it and that I wouldn't have another problem and to contact him within 30 days if I did.
Rob is professional, reliable and quick and I am glad to know that he is a phone call away.
Thank you Rob and I will be recommending you to anyone who needs your services.

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