24 Hours Plumbing

Comparing against another review, they seem to have a bad habit of asking for your credit card when you call them and charging you without your permission.

We got an unauthorized charge made by the receptionist on the same day we got a legitimate charge from the plumbing company that was accompanied by an invoice detailing the service rendered.

When we disputed the charge, two things happened:

1) They said it didn't look right, but they can't refund today, call back another day (what they say every time I call)

2) When the credit card company contacted them via their dispute mechanism, they copy-and-pasted the valid signature we provided for the valid charge with a valid invoice to justify the separate and invalid unauthorized charge they made for no service rendered.

Anyway that's how they defrauded $200+ from me. By credit card fraud.

The owner and his team helped us avoid a huge flood in our basement apartment. The team showed up at 3am and stayed until the job was done. Highly recommend their services!!

I had a clog sewer line the plumber came and water jetted the system. Unfortunately he left in a hurry and I had to call the company back. The manager responded promptly came and fix the issue. I can't recommend a better company if you need a plumber.

i used them to unclog my bathtub. it was in bad shape . They did great job. The guys very nice , professional. Price very reasonable.

We had no heat!!! Our usual plumber does not work weekends so we called 24 hours plumbing and they sent Mike
He was excellent
Solved the problem, explained every, was very professional
I highly recommend
The heat is back on!

Skeptically, we called several 24/7 plumbing companies after 11pm to get help with a broken shower diverter. Waiting til the morning wasn't really an option. Only two responded at all. So much for 24/7. 24 HOURS PLUMBING responded quickly, asked for any pictures of the problem and said they could send a plumber. Yes, it was expensive - but it was after midnight when he arrived. Yes, they took my credit card number upfront, but didn't bill me until the work was finished. Yes, the problem was fixed and we could shower in the morning and get on with our day as if nothing had happened. The plumber was a nice guy, polite and able to fix the problem with the parts he had on hand. We would recommend them at any hour of the day but if you need someone at an ungodly hour, these guys are reliable.

24 hour plumber is reliable for sure ,had to call them in the early morning and service reached my apartment in kips bay neighborhood  in reasonable time . They were professionals and got the problem fixed and clean up after job was properly done . Rate was reasonable as well , definitely a service to refer in time of need .thanks

Great guy, I called for an emergency visit because the chain in my toilet had corroded - now everything is as good as new. Highly recommended, very friendly and honest.