Best Thermostat Repair in Las Vegas NV

We really needed someone for a maintenance visit on our system. Our four air conditioning units hadn't been serviced in years. They were easy to contact and arranged for a visit in the next few days. They were not the cheapest but I was swayed by the overwhelming positive yelp reviews.

The service person showed up within the appointed time window.

I was braced for something needing to be fixed or replaced. He spent several hours and did a thorough job. He said all was good and that the system had been properly installed and was in good working order. He recommended a furnace check in the fall.

Thank you Nevada Residential. I'm a fan and more importantly a new customer.

Rakeman was hired to run a camera down an old sewer line under house built in 1942 I had under contract to purchase in old Henderson.  The plumber with Rakeman was very knowledgeable, could easily determine where main sewer line was and the configuration of an addition including plumbing, probably built in the 70's.  The camera showed us the old cast iron 4 line under old, original house was cracked, had serious root growth inside and appeared to be collapsed.  That inexpensive inspection saved me many thousands of dollars of potential sewer main repair under house, including ripping up newly renovated floor to replace main line.

This company is anything but reliable - not sure how they ever rec'd a 5 star.  This is what happened with us.  Called HEAVENLY AIR 702-565-3042 on Sat. 3/18, and Troy answered - asked if this was Heavenly Air - he stated is used to be - I guess Heavenly Air sold their
business to Thor in No. LV.  Anyway talked to Troy, and then emailed him at
[email protected] on Sat. 3/18 to confirm an apptmt on Tues, 3/21 at 4:30pm for a/c check. Well someone from Thor called on SAT at 6:20 PM wanting to see if he could do our a/c now because he was in the area.  Are u kidding me - it is Sat. night - the appmt was clearly set for Tues - March Madness is on - my college of Iowa St was going to be playing in a few minutes - we were having friends over - no way - I apologized it just was not convenient, and had to stay with the Tues apptment.  Well, last night - Tues - comes to be 4:45 - no one from Thor - called and talked to Troy, he was going to finish something he was involved in, and call us right back - it is now 11:30 AM on Wed - and have heard nothing from this company.  When it comes to a/c I would definitely pass on this company.

I've been using Anytime plumbing for years. The staff is great and friendly. I recently needed a water heater replaced and within a few hours they came out and fixed it. They do free estimates so you have an idea of what it's going to cost you. I won't use any other plumbers. As a female I also appreciate that the service manager is a female (Dalinda) she is very helpful and knowledgeable. Overall if your looking for a trusting plumber call anytime

Called to have our AC looked at for a second opinion after another company failed to fix it and our house wouldn't get cooler than 80 degrees. Scott showed up with a very motivated and eager to please attitude. He took his time to look at all components of the system and showed me pics and videos of what wasn't properly fixed by the other company and showed me how I basically got robbed and played. He was able to fix the issue within 2 to 3 hours. My wife, 1 year old son, and Dog had to stay in a hotel for a week due to another companies negligence and lack of integrity. Scott was able to fix (in a few hours) what another company couldn't fix in a week. I would highly recommend this company as they even squeezed us into their schedule earlier than promised as they were aware of our hotel situation and us wanting to finally go home again and be comfortable. Another reason I recommend them is that Scott was able to save me from getting ripped out of $1390 by showing me pics of what was wrong and explaining to me how the part should look and work. Basically we were given a used part that didn't work 100% to begin with, 2 lies in 1. His expertise and can do attitude is the benchmark for excellent customer service. We even signed up for their club membership that entitles the subscriber to having their heating/cooling system checked twice a year and 20% off of future repairs plus tons of other awesome options. Our home is 11 years old so it was time to sign up for an air conditioning maintenance plan and this one far and away one of the best ones I've come across. Even the dispatcher I talked to was very detailed and polite. This company is amazing and you should just stop looking for others and give them a call. Their integrity, professionalism, and friendliness is world above the rest. Thank you Scott and thank you Vegas Strong for making our house cool again and being so accommodating. Truly impressed!

The relationship started out good at first. The person on the phone was very nice and scheduled me for same day service. Since it was a rental, they had to contact my renter to schedule a time. All was good. The Technician called me around 4 pm to tell me that the compressor was bad and it needs to be changed out, $2098.00 for 6 month warranty, of course he suggested a better 1 year plan for $2600.00. I  realized from reading the past reviews that this company tend to charge more. I asked the technician several times IF THE ISSUE COULD BE SOMETHING ELSE? He replied every time No Mam this is the only way to fix the air conditioning and make it run again properly. Also, the compressor has to be order so he was not sure when it will get done. The company will have to call me back later to reschedule since they need to order the part and do not know when it will be available.
So I called Legacy Air for a quote, they gave me a quote over the phone of $1850. 00 to change the compressor if that was the problem.
So I followed my guts and reviews on Yelp and went with Legacy Air.
YES, I had to pay #1 plumbing the $49.00 service fee. (total waste of money) but It was worth it to follow my gut.

Legacy Air had an appointment open up at 6pm. The Legacy Air technician called at 6:15pm and said there was something wrong with wiring out side and fixed it. He charged me $70.00 total. Now the air conditioner is blowing cool air and running good.
THANKS TO LEGACY AIR, I DIDN'T GET RIPPED OFF TODAY!!!!!!!!!!

My husband and I have used Rebel Refrigeration for over ten years. It is hard to find A/C repair you can really trust. Joe, Tony and everyone at Rebel are better than the best. They helped us keep our old units running much longer than we expected. When time came for replacement, they were clear and honest with their quote, finished the job ahead of expectations and kept us informed every step of the way. I wish we could give more than 5 stars.

Alaskan Plumbing Heating & Air installed a new A/C unit and Coils for us about 3 years ago. Not that long ago and it was working great, until the other day. Warm air started to blow in the house. I called them on a Saturday morning, during normal business hours, and a technician was here within 2 hours. The technician arrived and replaced a blown part that was under warranty. All good.

What bothers me about this company is that they charge an $89 troubleshooting fee over the phone, which DOESN'T go towards labor and parts. So I had to pay an additional $150 for the labor (no charge on the part, as it's under warranty) which is what they called a non-standard repair. Non-standard? The technician was here for 15 minutes, knew right away what the problem was, and replaced a part about the size of my hand. The repair seemed pretty standard to me. $150 for 15 minutes of work? Total cost: $239 for a job I probably could've done myself. Feels like a scam. It's just sad that this company has to offset the part (that's under warranty) by upcharging the labor, doesn't disclose costs until AFTER the job was done, and takes advantage of its customers during 100+ degree weather. Bad business. But hey, this is Las Vegas -- HVAC, automotive, pet care, and doctors, all rip off people here.

Other than that, the woman on the phone was nice and as most of the technicians (I'm not even counting the atrocity of service that your former technician Rob provided back in March 2020).

I'll probably find a different company next time -- or fix it myself.

The business owner, Michael, reached out to me after reading my previous review. He took full accountability for the technician and said there should have been an option offered to me to at least fix the issue. He was very polite and refunded my $49 fee. I do agree that I was not initially offered the best service but I can appreciate a business owner who truly cares about their customers and vows to make it right. I am updating this review and after speaking with Michael I would give the company another chance.

The time had come to replace the HVAC system in my condo. I didn't want to wait until the system gave out.  James C came out, and we discussed the project on Monday. By that Friday, Hector and Eric were laser focused installing the equipment. They are a great team with such professionalism, knowledge and super courteous. This company has proved to me they care about their customers.

On 9/2/22, Express Home Services came to our home to provide an HVAC A/C tune up. The 2 Technicians (Mason and his assistant) were extremely polite, knowledgeable and prepared.
  They found 12-15 irregularities. They repaired all but 1, which they explained they were not authorized to repair. There was too much coolant in the A/C! (Who knew there could be too much coolant in an A/C unit?)
 We are EXTREMELY pleased with Express Home Services. The technicians were honest, helpful and a pleasure to have in our home.

Called these guys out for a leaking tub faucet that turned out to be a corroded and busted cartridge. They sent Chris Prince and he was great. He was really responsive, very professional while remaining friendly, incredibly knowledgeable, and did an amazing job. I highly recommend them!

I would like to follow up with a second review as Gary  returned to finish my leak issue. He replaced the part and he rechecked the areas where we still heard dripping. He thoroughly explained the origin of these noises and reassured me that they were not causing any more plumbing issues. Gary was, once again, kind and very professional, as were all the office staff who confirmed my follow up appointment. I would recommend this company in a heart beat!!! Thank you 5 star for excellent customer service and a job well done! Stay safe and well during these scary times! :)

I recently had my air conditioner running on its last leg. After endless battles with my home warranty and shady visits by companies they sent inviting my unit was fine, I decided to give Goettle a call. The receptionist answered the phone and was extremely warm and helpful in my increasingly frustrating situation. To my surprise, she said she would have someone to my house in just a few hours. For it being the middle of summer in Vegas, I was absolutely astounded they had a same day opening when competitors were at least a few weeks out.

Their text messaging service alerted me that the technician was on the way and gave an actual picture with the name of the individual, which I thought was pretty cool. Upon his arrival he took the time to listen to my frustrations and got to work immediately diagnosing the problem in less than 20 minutes. The technician event went as far as to show me his work, what had failed and what needed replacement all to ensure that it was accurate and necessary.

The financing process was quite easy and painless which was completed in less than 15 minutes. After my approval, he recommended three different products to me and we ended up going with the middle line unit. After confirming stock he said he would contact his installation team for service. He asked what time that day that I wanted the unit installed. Still surprised, it was scheduled for only four hours later.

The installation team arrived and they were all wonderful, diligent workers. In about five hours, they had the entire unit installed and functional. They cleaned up every little thing and removed all the rubbish from the installation.

I can't recommend Goettl enough as they helped me in a situation when I needed It most with a solution delivered in the fastest time possible. Forget the competitors and give Goettl a call as I'm sure you won't be disappointed!

Nope! We had to use them because they were contracted through the Home Warranty. Never again! Rude! We request a different vendor when we call in now.

We have used them 3 times through our home warranty company,  and each time  they have been prompt and professional.

Our upstairs a/c unit went out two months ago. We filed a work request with our warranty company and this is the company they contracted. Long story short this company came out three times and didn't resolve the problem. The last time they come out they forced the louvers open for the upstairs unit and said they needed to replace the motor. This is how the unit stands now.  They were scheduled to fix the problem and never showed up(no call no show), so I called them and they said the technician was already there and repaired the unit. I told them I just got off the phone with my wife and she has not seen the tech yet. These guys are liars and grade F techs. DON'T US THIS COMPANY! The right guys should be called THE WRONG GUYS.

They also replaced a programmable thermostat with a basic bone programmable one and the tech acted irritated when I told him I wanted a comparable thermostat.

STAY AWAY FROM THESE WRONG GUYS!

The service was fine. The plumber, Ian, was great. The price quoted was very high, but with a leaking pipe in a multi-unit condo I couldn't let it go overnight or I would have gotten another quote. That is a professional opinion as I am a retired general contractor and facilities maintenance professional.

Update:
The service manager called me a couple of days after the service regarding my initial lower rating  and said that they had mis-classified the charges for my service and I would be getting a $298 refund on the $708 initial bill. This is more in line with what the charge should have been. I have received the refund and I am now very satisfied with this transaction.

Quick response and techs know what they are doing! Very kind and cut my cost!!! Will recommend to anyone!!! They did various repairs to my home...AC, heater, pool and plumbing. Very reliable. THANK YOU AIR PRO MASTER!!!!