Best Water Conditioner Repair in Austin TX

Abel came by on short notice and fixed a leaky heat exchanger. Cleaned up and did a fantastic job, attention to detail was great.

I had a major issue on a Friday night at about 9 o'clock that came to light on Saturday morning around 7 AM with my water supply to my home being completely dead. After calling around to more than a dozen companies Adam from PlumbSmart. Adam was incredibly polite, knowledgeable, and ready and willing to help me with my small water emergency. Even though the trouble it turned out to be was not his area of expertise he was resourceful enough to team me up with providers who could professionally solve my issue; he even followed up with me over the next 2 day to make sure I was completely taken care of. I recommend Adam and PlumbSmart for any plumbing home systems issue you may have. Five stars all day every day

I have used the Strand family for years, and with their move to Stans, I am continuing to use them now because they have not only been thorough, but stand behind their work. When the work involved replacing a system in one place and installing a new system in another place, they took a very scientific approach to the solution to insure the result was exactly what I expected.

My shower had been clogged/slow draining forever. I finally made the decision to call and received same day service. Skip was amazing. He was very polite and personable. Not only did he fix our drain, he also gave me a great gift idea for my boyfriend who happened to be grilling when Skip arrived. Thank you Skip!!

thank you mr paul for contacting me and apologize . i appreciate it and i'm going to update the review .

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he is sorry for not getting to my call yesterday due to an unexpected family emergency.

he was unable to assist me due to unforeseen circumstances .

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im accepting your apologies because you are polite, good person & know how to treat a customer . appreciate it & god bless you .

best regards

Excellent customer service and very competitive prices. My husband is definitely calling them again for more plumbing work.

Great service very fast same day only problem prices hig and they have one price calculated in with service charge so you are not aware of what you are paying for it seemed simple was done in 15 min was told 1hr tech was friendly.. I bit confusing n
Because I was to be charged 19.95 and then that deducted would go to balance but the 19.95 was never collected

Alamo water softener company always provides the best service. Have been their customer for two years now and have always found them very courteous and prompt in handling my softener needs.  Their techs are very knowledgeable - for this visit, Angelina was most informative and helpful.

Great experience. No issues. They were able to handle an issue my handyman couldn't tackle and got to it the same day. Will definitely reach out again.

Well I got the number through a friend of mine, which is a good way to get a skilled professional when something is beyond me or it's cheaper for me to higher out because I don't have time. This was an instance of both. I had changed out the thermopile assembly, checked the thermal switch, and tested the valves and found the pilot valve not clicking, leading me to believe the gas control needed to be replaced. I called Radiant who could book until November then got these guys number. I called on a Tuesday and I explained everything to the call taker hoping to give enough information for a plumber to either call me or have an idea what the issue was before coming to minimize time for getting parts, because we were already on day 4 of cold showers. She set up an appointment for Thursday. Thursday comes and 2 plumbers show up, I take them upstairs and ask if they had gotten the jnfo I gave. Nope. Nothing was on the ticket. Nothing. This visit was their assessment. Guess what. He concluded the gas control valve and that I needed a new door gasket, which I also knew and had ordered the previous Friday from Morrisons when I bought the thermopile assembly. He said he would need to order the part or see if they had it and he would call me later in the day. Friday morning rolls around (no call Thursday) and I get a call from another employee who says they have my gas control at just over $350 and $200 in labor. I ask him if that includes the door gasket. He asks me, what are you talking about? Briefly explain that the water heater needs that gasket to operate safely. We go back and forth for about a minute and he says he will call me back. So he calls back and says, that part only comes on a burner assembly and that's gonna run $177, plumbers price from Morrisons. I tell him that I already ordered the part, $77 from the same Morrison's, and I'll call about the part. He says, ok, ill put your name on the part and to call him when I was ready for the job to get done. Well guess what- it's now Friday afternoon and it won't be till Monday when these guys will come out again. My issues: 1) my info didn't get passed on, which MAY have mitigated having to find parts on Thursday afternoon. 2) not getting a call back on Thursday about the part 3) a whole different employee calling me and what I perceive as trying to up ahead me a part assembly I may not need and then 4) trying to make my water heater sound like it needed replacing you've already replaced the termipile, now the gas valve and gasket,  well...its your money you might want to get a new water heater. OH and 5) I was so turned off by the experience and wanted to get my kids hot water for showering, that I went upstairs to inspect and get measurements so I could do the work myself (I know stuff, but just don't have time) but my simple inspection found a corroding and sweating hot water pressure pipe coming off the top of the water heater! This was the only reason why I opted not to do the job myself was that pipe. So yeah, were they prompt, sure.  But I was not happy with the rest of the experience.