Description
Plumbing Outfitters was created with professionalism in mind. Our technicians pride themselves on being professional craftsmen and artisans in the industry. With over 35 years of combined plumbing experience, you can rest assured your pipes are in capable hands. We strive to give excellent customer satisfaction and treat every customer as we like to be treated. Count on our crew to promptly arrive, offer competitive pricing, dress, behave professionally, and leave you with your plumbing problem solved.
HISTORY
Established in 2017.
Plumbing Outfitters was created with professionalism in mind. Warren, owner and master technician prides himself in being a professional craftsman and artisan in the industry. With over 14 years of plumbing experience, in a wide variety of services, you can rest assured your pipes are in capable hands. We are the professional services you want with the local name brand you can trust.
ABOUT BUSINESS OWNER
Warren is the owner of plumbing outfitters. He has 12 years experience in the plumbing industry. He created plumbing outfitters with professionalism in mind. He enjoys investigating and diagnosing plumbing issues, and leaving his customers problem-free.
SERVICES
Water Heater Installation, Emergency Services, Toilet Repair, Gas Line Services, Water Softener Installation, Toilet Installation, Drain Installation, Garbage Disposal Installation, Electric Water Heater Repair, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Sump Pump Installation, Tankless Water Heater Installation, Water Filtration System Installation, Water Purification System Installation, Sewer Services, Sink Repair, Bathtub & Shower Repair, Pipe Repair, Garbage Disposal Repair, Water Conditioner Installation, Leak Detection, Water Heater Repair, Drain Cleaning, Electric Water Heater Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installat…, Reverse Osmosis System Installation, Sump Pump Repair, Tankless Water Heater Repair, Water Heater Leak Repair, Pipe Installation, Sink Installation, ,
Reviews
5 Stars all around for Plumbing Outfitters.
Our kitchen sprayer broke and started leaking everywhere. We were especially concerned as the water built up near the outlet under the sink that the disposal was plugged into.
I called around and Plumbing Outfitters was the first to respond. They took my call right away, gathered all the info and gave me a quick quote for a service call.
I told them that I was a renter and that they needed to contact my landlord to arrange billing and get permission. They said no problem and took care of all the logistics.
They sent over the technicians who quickly diagnosed the problem, ran out to get the parts they needed, and quickly fixed the link.
We're back in business!
Thanks Plumbing Outfitters. You're now my go-to plumber. I hope my landlord and his management company make you their go-to plumber for all of their properties.
Goutam T.
04/06/2023 12:00:00 SA
I requested PO to install descaler and sediment filter I purchased in my garage. Landen was right on time and thoroughly verified the equipment that needs to be installed and provided an estimate cost wise and time wise.
He did the job well and everything working towards the end. No water spills or leaks from the job nor after. I would definitely recommend them and they provide competitive estimates.
The bathtub in my rental property has a leak. I hired this company to do repair. The technician called me and quoted me $530 to replace the bathtub shower knob. When I went to see it myself, I saw the problem had nothing to do with the knob, but a huge gap at the base of the diverter. I could have sealed it for under $10 myself. When I brought this up, the guy charged me $720 to replace knob and diverter. Yes, all those parts can be replaced, but the problem itself is simple.
Those days of integrity and honesty are gone forever!
[Looking at other people's reviews on this company, they all point to one thing, ripoff]
They responded quickly and did a good job. We ended up having an issue that I originally blamed them for. They came out and fixed it, I am sure now it wasn't their fault, they still didn't charge me for the subsequent repair. Very professional. Good communication.
Titan' B.
03/06/2023 12:00:00 SA
They installed my water softener. It was good value and I'm happy with the job they did
Kevin V.
02/10/2023 12:00:00 SA
Quick response and great communication. Landon showed up and was able to squeeze my water softener install in on the same day. He did a great job and cleaned up afterwards. He seemed to be having fun with the job. Very professional and will call them for future needs.
Partha M.
07/11/2022 12:00:00 SA
Looking at all glowing reviews here on Yelp I called them because I had a leak in my master bath. Two techs came in , looked at the water leaking and said they will charge $385 and spend 1 hour to find the leak. If the leak was not found within the hour then they will leave. I said that was unreasonable and had them call their boss. The boss initially said his techs were right. I had to explain to the boss why they didn't make any sense. Sure , spend $385 without even knowing where the leak is and be left with only holes in the bath from the demo.
Then the boss realized it didn't make any sense and said, oh no, it was just a bad communication and said, they will not leave until the leak is found(thank goodness!) and then give an additional estimate to fix the leak.
Work done:
1. Demo 2 tiles and a small portion of the cabinet to find a leak.
2. What was the leak? 1/2 inch pex T underneath the bathroom sink.
3. Total time spent in finding and fixing the leak: 2 hours to find , 1 hour out for lunch, come back and took 30 min to fix.
4. How many people worked? 2. One was helping with getting tools from the van and cleaning up , the other was the actual plumber.
Total charge: $1,186.70 - Yes that's right. One thousand, one hundred and eighty six dollars.
1. Will I call them again? No
2. Will I recommend them to someone ? Yes, if they are Elon Musk or Jeff Bezos. Otherwise, No, do more research and get some one with a reasonable pricing - don't need to be cheap but reasonable - even 10-20% more.
3. Is it a rip off? Does it even need asking?
4. Why did I go with them? They opened up the cabinet and I didn't want to leave it open until I find another reasonable plumber.
UPDATE:
Julia and others have reached out and heard my concerns about the pricing. Although they didn't change the final price that I was charged, I wanted to make sure to note that - the team that came in was professional to deal with and their work was good. The leak was identified and fixed properly. I am adding one more star to that - but I am still not convinced about the price.
Love these guys! Ryan did an amazing job on my gas line installation and the price was reasonable. Will definitely be doing business with them again.
Thanks guys!
Plumbing Outfitters laid some gas line for our backyard grill. They arrived promptly, gave a solid estimate, and did the work professionally without drama (unlike their competition from ET Plumbers).
We particularly love how Plumbing Outfitters uses technology during the process. We received timely text notifications and could see employee map locations along with automated arrival times. Excellent!
Beyond blown away by the customer service we experienced. We live in the country, so our issues are aren't a code requirement. So upon a first visit, the issue wasn't fixed. The owner went above and beyond to hear us out, offer a more than reasonable troubleshoot, and was as kind as I've experienced in a long time...and I'm in sales!!! Highly recommend this company!
I discussed with the company multiple times that the diagnostics fee would be $75. Then, when the plumber came, they wanted to charge $175 an hour for diagnostics. So deceptive.
Had really great service and support from Plumbing Outfitters today. Definitely recommend!
We had a mainline coming into the house break at night, I got online first thing in the morning to find someone who could come out ASAP and take a look. The Plumbers who did a crappy job that resulted in the break would not take responsibility. But Plumbing Outfitters sent a truck within two hours, the guys took a look, said they could fix right then and there for X amount. It took them the time they said it would, and it cost what they said it would. So instead of waiting between 48 hrs and one week, and instead of paying almost $1k, we got our water main fixed in a few hours at a very reasonable cost. Would easily recommend Plumbing Outfitters.
Thank you Carlos for fixing my water heater and water softener. We bought this house a year ago and inherited some issues. When my water heater busted Carlos was out the same day and fixed it the same day way past normal business hours. The garage was flooded and I was filthy from cleaning up all the boxes that got wet and it was so welcoming to take a hot shower that night and go to work the next day. They answer all your questions, they show up when they say they're going to. They're knowledgeable, fast , efficient and friendly. Couldn't ask for a better experience. Keep up the good work y'all, thank you to the whole team!
Excellent customer service and very competitive prices. My husband is definitely calling them again for more plumbing work.
David G.
09/06/2022 12:00:00 SA
Can't say enough good things - from managing to get someone out the same day, to the guy staying late to getting it done AND taking all the trash from the toilets we purchased, this was a solid experience.
Simeon C.
08/11/2022 12:00:00 SA
Crazy expensive quotes. Bid items that were not need. Maybe it was a slow month. I would avoid.
A big shout out to the team who helped install the water softener at my house. Especially to Kevin, Marshall, and Dylan. They were great about everything. On time, patient, and explained everything they were going to do.
Not to mention this company is great because they actually service Elgin! (Unlike some other companies I contacted in the Austin area because I guess Elgin is out of their service range).
Thanks so much again and I definitely know who I'll contact if I have any plumbing issues in the future.
Thanks team at Plumbing Outfitters! Stay safe! Have a great holiday and New Years!
Karo M.
10/08/2022 12:00:00 SA
$285 quoted to change an outside faucet. Hired a handyman who did it in 5 min and charged $50 parts and labor. $285 is a disgrace.
Kyle provided an in home consultation for our water softener and filtration system. He provided all the information we needed, gave us a reasonable price, and made sure his guys would make sure our attic would be accessible. Our builder put the loop connection close to the drop down ladder. William came the next day with his team. All were very friendly and professional. Also, the company sends a text with your contact's picture so you know who you are expecting.
Jen L.
04/04/2022 12:00:00 SA
I had an excellent experience with Plumbing Outfitters. From the easy online scheduling through Yelp to having someone come out first thing the next day to replace our water heater I was very impressed with the service we received.
Kyle came over to evaluate a few things we needed done around the house. We got great pricing (I checked 3 other companies) and a very quick response (which was not matched by others).
Everything was taken care of quickly and professionally, and we were happy.
A week later we had a major leak (which had nothing to do with the work done). Kyle came ASAP, super early in the morning, to look at what happened. Not only did he help stop the leak and make sure everything was intact, but he also recommended other service providers to help deal with the damage (wet leaking walls etc.)
Kyle and Plumbing Outfitters are highly skilled, professional, quick to respond and have fair pricing. Their work, as well as recommendation for future maintenance (done by home owner), is priceless.
Chen Z.
04/05/2022 12:00:00 SA
I had Carlos and a few other folks from Plumbing Outfitters help replace two water heaters and install a water softener system in my house. Really appreciate their professional service. No all the marketing stuff. I was able to directly get to the installation details and get all my questions answered. Price is good. Easy to schedule the service. Highly recommended.
Fantastic service and super responsive/timely. We needed someone to come out and disconnect our natural gas grill from the house as we were moving. Would recommend!
Candice M.
03/10/2021 12:00:00 SA
I have been dealing with low water pressure just upstairs in my townhouse for quite awhile. I talked with the HOA about it and we discovered that whatever those devices are, they generally last about 10 years, and our townhouses are 10 years old. So some of us got together and hired Plumbing Outfitters. Dylan just came over. I had 40 PSI pressure when he started and he got it to 70 PSI. He said he doesn't like to turn it super high for safety. But let me tell you, the pressure is now like a bullet train! I don't need it higher! And he was so nice. Came to my place masked and very friendly. Really appreciate all his work.
Sarah N.
10/01/2021 12:00:00 SA
I can't believe I hadn't already written a review for these guys as this is my THIRD time using Plumbing Outfitters and have had exceptional service every time.
I've had them do the following work:
1. I had a leak in a pipe just above my slab. Another company wanted to jackhammer into the foundation...lol. Luckily we did a hard pass with those psychos and had Warren run a line through the attic instead. He was fast and nice.
2. When the pandemic hit, I was one of those crazy people who decided to take advantage of the time at home (I'm usually on the road) and took a sledgehammer to the bathroom shower wall. I had these guys come back to replace the fixtures during the remodel -- again, fast and nice. Wore a mask bc pandemic, etc etc etc.
3. Today I had Kyle come out to replace my hot water heater. Yet again, high-caliber team. Extremely fast service, communicative, and friendly -- he let me ramble on about crazy stuff and didn't make fun of the hoarders nest I have going on the garage. He even pet my dog and gave me referrals for other local businesses for some other work I need done. They're able to also install the new hot water heater SAME DAY - wild.
For me, I've been in sales my entire career, and while no one wants to pay for this kind of stuff bc it's generally expensive and unexpected, the most I can control is who I work with. For me, using local, reliable, fairly priced and fast is going to bring me back to Plumbing Outfitters every single time.
Thank you to the entire team - I greatly appreciate you and will be thinking of you as I take a hot shower tonight! This just got weird...too much? Lol. Jokes aside - really appreciate your entire team!
Very quick responses, Very helpful! Great plumbers and fixed our leak within an hour the day it happened. definitely recommend
The plumber Kyle Holt came by to look at the exploded water heater from the Texas Coldmageddon and examined the issue. Thirty minutes later had a plan to replace the heater and it's parts that had been damaged by the cold and was personable and complete. Noted the vent was off and they will fix so we won't die of Carbon Monoxide in the future. That's a plus. Will update when the water heater is installed.
Dan S.
10/05/2021 12:00:00 SA
I know and trust Kyle with Plumbing Outfitters and always feel comfortable referring them for any plumbing project. If you need a responsive company that cares about their customer look no further than this one!
Vishal G.
02/03/2022 12:00:00 SA
They are very responsive but I guess my case was just bad luck. They didn't inform me there were any diagnosis fee and just send me an invoice of $75 . I have talked to couple other services and none of them have charged any diagnosis fee . It's kind of a bad business practice to not inform the customer of the pricing upfront. I had told them there was a leak and pics would have been easy to tell that it needs a rebuild. Didn't need a 75$ diagnosis for that. It's a very sneaky way of overcharging the customers.
We own a flooring company and have worked with Kyle on many projects for our customers. Plumbing Outfitters is an all around wonderful company to work with! Their staff is friendly, efficient, and we have had nothing but positive feedback from our clients. Most importantly, they are fairly priced, show up on time, and provide high quality work. We have worked with plumbers for the last 16 years and this is most definitely a company that cares about their customers. Look no further and call Plumbing Outfitters for any of your plumbing needs!!
Mindy R.
04/07/2022 12:00:00 SA
They were quick, came on time. Offered a great price for our loop system to be put in. I'd highly recommend
Jesse B.
09/04/2019 12:00:00 SA
As a home inspector, I received an email solicitation from Plumbing Outfitters, informing me of who they were and letting me know that if they could help my clients in any way, to let them know. Now, as a rule, I do not care for solicitations. But they were asking for trust, not money. Plus, I was impressed with their website and felt a similarity between their Mom & Pop business, and my own.
Either way, before potentially referring them to any of my clients, I figured I would have to give them a shot first, to see what they were about. The timing was perfect as I had been putting off tackling a plumbing issue at my own home (replacing a faulty Pressure Reducing Valve [PRV]). If I'm being honest, I was likely to get myself into a slew of trouble trying to take this on myself, not because I didn't know how, but because I would have likely turned it into a much larger undertaking than was necessary.
I called their office and spoke with a very nice lady (I'm assuming Ashley) and she quoted me a tight price range on the job. I agreed and scheduled for them to come out within a day or so. Warren came out that day (on time), took a look at what I had, and got right to it. There was a particular part that he needed for my job that he did not have on his truck, so he ran to the nearby supply store, got the part and completed the job.
Even with the extra trip, the fee came out almost to the dollar of what I was quoted.
I look forward to referring Plumbing Outfitters to my friends and clients in the future. Thanks again guys!!
They were knowledgable, friendly, and clearly communicated what I was paying for prior and throughout the process.
We had a prospective home inspected and they were able to identify potential issues with broken lines going out to the city causes by tree roots that would not have been caught by a typical home inspection.
I would definitely use again as I felt their prices were competitive , their service was thorough, and I left the appointment more educated myself thanks to their knowledgeable and kind staff.
FitPro 6.
01/06/2022 12:00:00 SA
Sorry, I did NOT employ this business. This looks like the ONLY way I could respond. Five-star rating is because I didn't want to hurt their business. They were not hired for my project.
len r.
07/01/2021 12:00:00 SA
The tech Dylan showed up on time and knew exactly what needed to be done. He repaired the shower faucet in less than 30 mins at a VERY reasonable cost. I will use these people for all future plumbing needs. These people are trust worthy, honest and reasonable.
People in the greater Austin / Round Rock area need to call these people rather than the big name companies who are only interested making costly repairs. Two of these big companies estimates was over $500 for valve replacement when it really only needed to adjusted and a screw tightened to work properly.
Professional, fast and on time. They kept their masks on while working and I really appreciate that since I know how hard it is to do a physical work and not being able to breath easily. When people have good attitude and they appreciate the job you are giving them, you should always recommend them to others. So I highly recommend Plumbing Outfitters to whoever needs such services.
Julliana W.
07/02/2020 12:00:00 SA
We thought we had a leak as our bill was very high, Dylan run the leak test at our home and let us know that everything was good and we luckily had no leak, he was very informative and educate us on the things we might be failing as new home owners.
Dylan and assistant arrived on time and follow all new covid rules as well they were very respectful. Very happy with the service provided.
Highly recommend them.
Judy A.
04/06/2021 12:00:00 SA
Five Stars to Plumbing Outfitters!
This group are skilled, courteous, helpful.
Kyle spent time with me finding the best shower head for my safety. In a few days, Kyle will return and install in my new shower. It is a pleasure to have Plumbing Outfitters in my home. They are careful and clean, and they always wear masks. I recommend Plumbing Outfitters to neighbors in Round Rock and to many miles away.
Like many people in our area some of my pipes froze and burst these guys were able to fit me in a day after I contacted them and when they were arrive they were friendly and polite they were efficient and reasonably priced and explained everything that needed to happen and showed me
Absolutely amazing service. Quick turnaround time, even in this winter weather disaster. Great communication, reasonable prices. Will definitely use them for all future plumbing needs!! Can't recommend them enough!
Josh H.
05/03/2021 12:00:00 SA
Recommended by my realtor! Great service, Ryan was awesome. There was a mixup on the water heater tank size but a quick switch mended things perfectly fine. Will be using these guys as my go-to for the future!
Ange K.
07/09/2020 12:00:00 SA
Awesome work! I called them in about a mystery pipe that just started leaking. Turned out to be runoff condensation from my a/c unit (or something along those lines hehe). They gave me an estimate after checking it out and came back to do the work. Super nice crew and efficient. thanks!
Mat B.
10/06/2020 12:00:00 SA
Showed up in masks, even outside. Professional and did a great job. Scheduling on Yelp was awesome!
From the scheduling and all the way through the repair process it has been a total pleasure to deal with Plumbing Outfitters. They show up on time, notify you when they are on the way, cause minimal damage, explain what has to be done and provide written quotes for all work. I really can't recommend highly enough.
Warren changed out the fixtures and plumbing in our shower and tub. He was fast, very professional and did great work. Samantha who answers the phone was very courteous and worked with me on my crazy schedule. Definitely recommend them!
We just experienced the hardest winter storm of my life. Seeing as though we have never had to deal with snow or below 20 degree weather before we had no idea what to expect. Plumbing Outfitters not only helped prepare the community by offering advice but checked in through out the week ensuring everyone had answers they needed. They walked us through all of the issues we faced through out a week of no power and frozen plumbing pipes, ways to troubleshoot, thaw out our pipes and restart water supply to our home. There's no doubt in my mind that we made it through like we did with out Plumbing Outfitters. My family and I are forever grateful and recommend them to all of our friends, family and more.
Haley R.
07/08/2020 12:00:00 SA
Couldn't be more thrilled with the responsive, efficient, professional and effective service provided by Plumbing Outfitters. Warren (the owner) responded within 10 minutes of my yelp request, used a great scheduling app that make it easy to find a time that worked for me; was able to schedule for later that same day. I had a septic issue that was causing an odor to emanate from a bathroom -- he figured out the problem was a deteriorated wax ring underneath the toilet and had the issue resolved within a few hours -- my air quality is a thousand times better! Apparently, that's something you're supposed to replace about every 5-7 years (mine was 20+ years old). He also repaired a Kohler toilet that was running chronically -- working like new again. Highly recommend!
We needed two faucets replaced in our home. Our technician was Warren, who BTY is the owner of the company.. He did a fantastic job..Everything one could want in providing plumbing services. This company has my highest recommendations...
I can't speak highly enough of the team. The owner, Ashley, was incredibly responsive when we had a minor emergency at our rental house (clogged washing machine drain line). Dylan showed up the very next day (on the freakin weekend!) to assess the situation and made it very clear what our options were. We scheduled a hydrojet appointment for two days later to have everything cleaned out. It's an older home with a lot of goofy handyman mistakes, including this drain line. Dylan and his helper got the line cleaned and also gave us some realistic expectations on the health of our plumbing system overall. He was genuinely curious to know the history of the house and the symptoms our renters had been experiencing. Top notch service and glad to know we have a plumber in our network when we need something. Thanks to Dylan and the Strouds for their help!
Beyond excellent. Truly exceptional. I am now a customer for life! The response was quick, the quote was reasonable and up-front, and they were able to come the very next day to replace a pressure regulating valve in my yard. It all went off without a hitch, but we noticed that the water flow in our kitchen sink had not increased, even with the new PRV. Even though they were already in their van and almost on their way, they came back in and figured out what was wrong with my crazy kitchen faucet. They absolutely did not stop trying until they had gotten everything just right. I can't remember the last time I was so impressed with somebody's commitment to doing things the right way on the first try. Keith and everyone were awesome. Truly impressed!
They came out the next day for a quote. When we decided to use them, since the other estimates we got were twice their price, they came out the next day again for the install. Everyone was on time, quick, and very friendly!
I recently had Plumbing Outfitters remove the older water heater from the attic & instal a new tankless heater outside the garage. I worked with Kyle who was amazing in providing different options/ estimates and answering my gazillion questions. The guys who did the work (sorry I didn't jot down their names) were also great & answered all my questions throughout the installation. They wore masks, the work was done in the time they estimated & they made sure everything was cleaned up before leaving. Julia, in the office was also great , professional & was on top of when the guys were supposed to arrive. I had them come back to replace a toilet & again, very professional. I highly recommend this company for your plumbing needs!!
Great company to take care of your plumbing needs. Ryan was prompt,efficient, very professional. Went above and beyond. Highly recommend.
M A.
07/06/2020 12:00:00 SA
This company did a great job. If you are hesitant, just send them an email or give them a call. Stephanie answered my questions and sent someone out right away. The work was assessed and estimated and the company did not try and sell me extra. Another company quoted more. They even took before and after pictures to show me the work that they had done. I will be using them again in the future.
Great crew, dependable, good people.
Reasonable price.
Call them for your plumbing needs!
Warren just left after replaced PRV in our main line. Unbelievable communication from start to finish. Great job was done. Water pressure better than when we moved in. I texted on Sunday with job details. Warren said he would be out Monday. Monday morning got a call asking to reschedule because it was raining like crazy. Reconfirmed for Tuesday am. He showed up on time and finished on schedule. I will keep this company in my cell phone. Best price, awesome service, great communication. Everything a great company should strive to be!
We have continuous plumbing problems because of the way the city laid out the water lines. We are at the end of a line and get a LOT of crud coming through our pipes. Warren just installed a device that will break up the crud so that it doesn't get stuck in everything. It's a lot cheaper and easier to maintain than a water softener, which is what I asked him about.
While here, he also fixed our broken kitchen faucet (broken since the last time the city messed with the water outside our house.
I also asked him, given our crud issue, whether we needed to replace our tankless hot water heater. He could easily have said yes and made a bunch of money. He said, No. As long as it's working fine, leave it alone. I really appreciated that.
Sara R.
11/01/2018 12:00:00 SA
Plumbing Outfitters did an awesome, quick, and affordable job fixing my toilets, sink, and bathtub knob today! They gave me an estimate via Yelp, sent an email confirmation and a text within 1 hour of arrival. They did a a ton of work in only about an hour. I'm so impressed! I was previously quoted and ended up being about half the price from another company. Would definitely refer or hire again!
We called plumbing outfitters when our home inspector noticed the water meter was running but couldn't find the source of the leak. Warren was able to find leak which saved us from footing the bill! Since they did such a great job, we called them again when we needed a repair for our tenants.
They were responsive, professional, and did truly quality work.
Our warranty company connected us to Plumbing Outfitters. I believe it was Warren that came to our rental property to fix the garbage disposal leak. He was very accommodating and made sure to report to warranty first so that we only ended up paying a minimal fee. He was also responsive via email when we asked for the invoice.
I was recommended to Warren Stroud from a friend. Our home is only 4 years old and we had a leak under our sink in the master bathroom. I was thinking it would take days for a any company to respond because it wasn't a big issue. Well I was wrong, I received a call with a few minutes. The guys came out and were very efficient, helpful, great customer service and knowledgeable. It turned out our leak was coming from upstairs and it was a very affordable fix. We are very please with Plumbing Outfitters and would highly recommend there services.
This company is very professional, communicative, and timely. They are very clear on who is coming to your house (they send you a picture) and did great work! Definitely recommend!
Jack G.
02/05/2019 12:00:00 SA
Warren and his team are reliable, professional and reasonably priced.
For any plumbing needs call Warren and Plumbing Outfitters.
I encountered Plumbing Outfitters when my GC used him to install a new bathroom. Warren was awesome! My 7 yr old son didn't know he was working on the plumbing and decided to take a bath. When he let his water out Warren got an unexpected shower. He was so sweet about it and handled it like a pro. I had a minor leak that was detected after he left and he offered to come back that night after he had been here past 6. I will definitely use them for my future plumbing needs. True Texas service!
I highly recommend Plumbing Outfitters. They are customer and service- oriented, courteous, responsive with scheduling, and always show up on time and work hard to deliver. I had contacted several companies for estimates and they are the only ones who made me feel comfortable enough to allow them to work on my home. I am super pleased with the work they did for me and I confidently recommend them to my family and friends. Don't hesitate to give them a call.
Honest and competitively priced! We had to replace the main line on our 1930's home and it was a pretty big job! We took several bids and Plumbing Outfitters were not only one of the better bids - the were professional, not pushy, personable and just made us feel the most comfortable about the company. They did a great job and kept us informed the whole time (the job took several days). The didn't try to upsell us on anything but made sure we were aware of any issues that might come up in the future. We've already had them out again to do some work on a rental property and will definitely use them again!
Received great service from Plumbing Outfitters. They were on-time, efficient, and fairly priced for the services. Also appreciated the text options for scheduling. Thanks so much!
Exceptional job & customer service! William exceeded all our expectations...and we will use this company again! 5 stars!!!!
Ellen G.
11/11/2019 12:00:00 SA
They were one of the nicest companies that I've worked with in a very long time. They did excellent work and the price was a third of what other plumbing companies quoted me.
Bill A.
10/11/2019 12:00:00 SA
I had let several plumbing issues accumulate due to being out of town frequently for some family health issues, but finally had a window of opportunity to get the plumbing taken care of. This business had some good reviews so I called them and am glad I did. I had a tub single lever valve faucet running a thin stream that would not shut off completely and the same with one of my yard hose bib faucets. I also wanted to replace the float/fillers in my two toilets that were really LOUD - like jet turbines at takeoff, lol, with some quieter ones and replace the standard shower head in my tub/shower with one with a hose.
I had bought a shower head with a hose, two toilet float/fillers that claimed to be quiet, and a hose bib but had no idea what would be needed for the tub valve. I was also leery of trying to replace the hose bib myself since it is in a brick wall and did not know if I could do it without breaking something behind the brick. I thought since I would need to call a plumber anyway I would just get it all done by a professional.
It was not an emergency so when I called we set up an appointment for this afternoon. They called this morning to let me know Warren was coming and then he called to see if I knew the parts he might need. I explained I had the parts except for the tub valve. When he came and I showed him what I wanted done he discussed the pricing based on time, and when I agreed he determined what valve he needed for the tub and left to get one. He returned shortly and got to work. It rained last night and the yard was still wet and muddy from that and the leaking hose bib so he took his boots off each time he came in the house. He finished everything in about an hour and gathered the debris. He had one of those fancy phones that allowed me to pay by credit card. I am very pleased to have all those plumbing issues addressed so efficiently and at a relatively reasonable cost. Warren was very considerate and businesslike and I recommend his work to anyone needing plumbing work around their home.
I don't leave many reviews at all but felt the need to for Plumbing Outfitters. Every person in this organization operates with integrity, compassion and an eager effort to quickly and professional get the job done. This is the only plumbing company you will need to ever call.
Our experience with Plumbing Outfitters was so positive. The office staff was exceptionally courteous, and Warren was on time, prepared, and obviously competent and experienced. He performed a camera inspection of the plumbing system of a house we purchased, as well as finding the sewer lines. He took the time to clearly explain the results and to discuss options and answered all our questions, which were many. I felt the charges to be fair for the service performed, and appreciated the respect he showed for my time. We would definitely use this company again!
We've used Plumbing Outfitters on several occasions. Our handyman gave us his information when we needed plumbing help on our 100+ year old home. Warren was quick to respond, communicated his ETA, and was the ultimate professional. Very reasonably priced and highly recommended.
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