Best Reverse Osmosis System Installation in Austin TX

I had a leaking water heater that started slow and became progressively worse - Cody was able to move things around and get Joe out to see me the next day for an assessment.  The new water heater installation happened the very next day with Joe and Roger and it works great!  Can't thank Cody, Joe, and Roger enough for the fast action and quality install.  Highly recommend PlumbSmart!

This company is the best, at first we were going to have to wait over a day before they could get to us. They later called and told us a job had finished early and could work us in, yea! The guy that came, James Clanton was super polite and nice, he got us up and running in no time. We highly recommend them.

Ralph and his associate were outstanding! they were able to come by the same day i called about slow draining tubs. They were punctual, professional, experienced and highly skilled!

The tech Dylan showed up on time and knew exactly what needed to be done. He repaired the shower faucet in less than 30 mins at a VERY reasonable cost. I will use these people for all future plumbing needs. These people are trust worthy, honest and reasonable.

People in the greater Austin / Round Rock area need to call these people rather than the big name companies who are only interested making costly repairs. Two of these big companies estimates was over $500 for valve replacement when it really only needed to adjusted and a screw tightened to work properly.

Gustavo came out and handled our problem with no issue. He was very pleasant, knowledgeable, and respectful. I would recommend Rod plumbing.

S&D Plumbing told me that their work would require 2 to 3 days but they took 14 days mostly due to working only about 5 hours per day and due to their work error which required an extra day or two.  Due to the pandemic, I was forced to use my backyard as my toilet during this time.  

Also, despite my asking them several times to use a trap under dirt from the 22-foot tunnel dug under my house they did not do so.  Therefore, when removing the dirt, they removed much of the rock from my rock garden and tore through the weed barrier thus causing weeds to now appear.  Finally, they dumped the remaining tunnel dirt and my garden rocks over my back fence.  In writing, they claimed the delay was due to removal of rock rather than dirt under my house, but I produced a photo showing the dirt pile with no rock.

I paid half of the $20,000 upfront now their attorney demands full payment of the other half or they will sue me for full payment along with attorney and court fees.  Despite the damage they did, they refuse to reduce the invoice amount and have never offered an apology.

Do not use this company, they completely screwed us over.  Sold us a cheap garbage disposal after paying extra for the top of the line . It broke after a year.  Extremely rude customer service on the phone and the plumbers.  There's so much more but too much to explain here.  There are better companies in SA, any company would be better than this one

So glad I called Alamo Water crew. Trevor came out n was very knowledgeable n helpful and explained how bad the water was. He helped me purchase a new system as well as great financing terms. Then Jerry n his crew came out did a great job installing the unit as well as the under cab drinking system. Great bunch if guys also did an excellent cleanup job and Jerry made some great suggestions. Ms Trudy the office wizard (she's Trevor's very helpful mother), helped setup my install and credit information and got me a great financial plan. The continued service these guys promised to make is outstanding. Big big Mahali Nui Loa to my new Crew. Aloha to u all 734 Sawtooth Dr.

Great experience. No issues. They were able to handle an issue my handyman couldn't tackle and got to it the same day. Will definitely reach out again.

Jon came to our house for a few simple plumbing items during a kitchen reno. The work was completed quickly and easily, no issues at all! But what really stood out to me was Jon's interactions with my 4 year old son, Isaiah. Jon didn't mind letting him watch and even help with the work! My son was (and still is) thrilled about it. Anytime I tell the kids a contractor is coming to the house to do some work, he asks if Mr Jon is coming too. Thankful for the plumbing work but also the kindness, patience, and graciousness with the kids, very personable service. If we ever have a plumbing issue, we will be thrilled to have Mr Jon at our house again!

Very unpleasant and stressful experience. They slow walked and took 3 months to complete drainage water blockage job, several things were not done or had to insist on getting them done. Initial invoice had 1 line item for entire $15K charge, had to insist for itemized invoice several time.