ROD Plumbing

Our tubs weren't draining and toilet was leaking. Called at 8am sharp and they can out immediately and fixed the problem! Super friendly customer service, fast response time and fair pricing! I'm keeping them on my speed dial just in case! Thanks ROD Plumbing!

Eric did a fine job replacing a sink garbage disposal unit.  We found a leak under the sink in the morning and the problem was fixed by that afternoon.

I am sure ROD Plumbing is good at small plumbing repairs. I hired them to replace the sewer line from my house to the city (approx 10 feet).  
They started the job on MAY 4th.
They failed inspection a number of times.
We were not told when we were on test.
We were not told when we finally passed inspection.
I had to call or text for updates when we noticed nothing happening for days or when we found our pipes backing up because no one took them off test at the end of the inspection. When I asked questions, Diana usually got back to me, sometimes not. Only once (on May 5th) did Diana reach out to me with an update.

They finally passed inspection and backfilled on the 24th OF MAY.
When they backfilled, they filled the ditch at the street. When I expressed my concern, Gustavo said it's just dirt, it will probably wash down the road.

Gustavo came to the door to collect payment after he told me to not worry about the ditch. At that time I was informed that a credit card fee would apply.  Mind you, I had paid them $450 on April 12th to clear and scope the line. No fee was assessed then. I don't mind the fee HAD THEY TOLD ME, but they did not. When I contacted the office, Diana said they charge it for large jobs as they work with a lot on developers. I am not a developer. I should have been informed. She finally agreed to reverse the charge if I drove to Hutto to get a bank check and send it for payment as, with Zelle, Venmo, Bill pay, etc., I haven't had physical checks in ages. This was a very disappointing ending to a very disappointing experience.

Three weeks into my 4 day job...I am just happy it is over. Two stars as they did eventually finish the job. The reviews are great for minor plumbing fixes. I think this was just too much for them. As it is, I wouldn't even call them for a clogged p-trap.

Angel does great work. He wore a face mask, gloves and boot covers for safety during covid-19.
He came twice and made great plumbing suggestions. He fixed our tub handles, kitchen sink faucet and garbage disposal.
Very reasonable and good communication.

Gustavo came out the same day due to a clogged toilet in one of our bathrooms. He ended up removing the toilet as he was concerned with scratching it with his snake and after doing so found the problem to be a foreign object (from our 3yo) wedged inside the toilet. Unfortunately he was unable to get it un-wedged from either end which forced me to have to buy a brand new toilet, but nonetheless, was very professional, understanding and helpful. Highly recommend ROD Plumbing and thanks for the help Gustavo!

Gustavo with Rod Plumbing was great.

We had two other plumbers check out the issue but Gustavo was the only one to actually diagnose and fix it. Gustavo was courteous, professional, wore a mask at all times, responsive, and gave us a good rate for the work. Fantastic experience all around!

I got a call from my renter saying that there was a leak under the kitchen sink.  He sent a picture of the leak that looked like it was coming from the disposal.
Since our home warranty company doesn't work on disposals, I called ROD on the recommendation of a neighbor. Good choice! They came the next day, 4 hour window with a 30 minute arrival call. They were prompt, pleasant, diagnosed and quickly fixed the problem. Techs were also wearing PPE, including booties, and practiced social distancing.
I was Very impressed with ROD Plumbing, from Angel, the owner,  to the techs, their knowledge and professionalism.
I will DEFINITELY call them again!

I called ROD Plumbing to handle a leak in my tankless water heater. Angel scheduled a repair quickly (he was responsive even on the weekend). Erik did the repair - he arrived early (but called first), he fixed everything quickly and professionally. I felt as though he really knows what he's doing. He made sure to clean everything up, wipe down the pipes to check that nothing else was leaking, and made sure I knew how to run everything myself before he left. My experience with ROD Plumbing was outstanding, and I recommend them without reservation.

Gustavo came out and handled our problem with no issue. He was very pleasant, knowledgeable, and respectful. I would recommend Rod plumbing.

I had an awesome experience with Gustavo at Rod Plumbing. I had sewage backing up into my bathtubs on a Saturday near the holidays, and he was able to come out the same morning and diganose the issue. It ended up being a repair that required additional tools and parts, and so he came back first thing the next business day and spent the morning resolving the issue. I am very happy with the quick turnaround and great service. Would definitely recommend to anyone looking for plumbing services!

Angel and his team were punctual and very professional. They did everything in a timely matter and also wore masks which made my family feel safe during this covid pandemic. I would 100% recommend to anyone looking for any plumbing needs.

Angel is professional and honest.  He did a great job unclogging and flushing hard-water deposits out of water heater and a tough shower repair when another plumber was unable to fix.  Years of experience pay off.  Thank you.

Angel was able to set up a time to replace my rental home's disposal the very next day. He completed the job in a timely fashion. He kept the communcation channel open. It was a pleasure doing business with him.

Angel responded to my request VERY quickly to take care of some slow drainage issues... He arrived with a smile on his face, fixed the problems quickly, all while being respectful and courteous. HIGHLY RECOMMENDED if you have any plumbing needs in Austin.

Angle and the crew are great at what they do. As a plumber myself I run into certain types of jobs that are going to take more man power than I can offer. I care alot about how my customers are treated. Every customer I have referred this company to always has a glowing review. There is no job this company can't take on I have referred him for new construction, commercial kitchen work, jetter services, and foundation repair. You will not be disappointed if you hire these guys they know their plumbing in and out!

Made an appointment with Angel.  He was early and that is wonderful!  A plumber that shows up on time is good, one that shows up early is AMAZING!  Gave us a fair estimate for the work.  Extremely knowledgeable and helpful too.  We will call him the next time we need a plumber!

Angel is always early to site visits and very responsive.  We really enjoy working with him!  We are an Austin-based custom builder and remodeler and ROD Plumbing always does the job on time and on budget!

Angel came out even earlier than the appointment I had scheduled, and was easy to reach and get responses from. Quickly took care of a stopped up sink that I had and good price.

We had to re-do our wet room floor and Rod Plumbing helped disconnect the tub and faucet as we re-tiled the room.  Unfortunately when moving the faucet, something happened to cause water leaks down to the slab.  While I am not sure if it was done accidentally by Rod or the tile guy or the fiberglass company, Angel stood behind his work and came out every time to investigate.  It took several efforts to fix the issue and Angel and his team spent a ton of hours working to solve the problem.  Unfortunately sometimes mistakes happen, but Angel showed great professionalism continuing to promptly address the issue until it was fixed.  I really appreciate how he stood behind his work.  It would have been easy to point the finger at others, but he didn't.  I highly recommend Rod Plumbing to anyone as you know you can count on them.

I've been using Rod Plumbing for a while now. As a contractor I have dealt with many different plumbing crews and this is by far the most competent and competitive company I've had the pleasure of dealing with. All the guys that work for the company I get along with and are easy to talk to and keep me informed on any plumbing issues that may arise and are always ready to help with any issues I may have.

We had a sink that was stopped up.  I called Rod Plumbing and they had a young man named Alex Sosa show up.  He arrived about 15 minutes after my initial call.  Alex went right to work and had a problem fixed in less than 10 minutes.  He listened to my explanation of the problem, was more than polite and took care of the problem quickly and efficiently.  Rod Plumbing and Alex will be at the top of my list when I need a plumber again!!!

We had a water softner in oct installed. Angle was amazing he was very patient in answering all our questions and concerns before we purchased the softner. He did an amazing job installing the softner and his price was fair. He even came back out a week later to retest our water to make sure the softner was working properly free of charge. I would recommend ROD plumbing to anyone. Thanks for your great customer service.

Fantastic! Angel from Rod Plumbing went above and beyond what most companies would do. I had a leaky faucet. I bought one from home depot with intentions to install myself. I couldn't get the old one off. Scheduled an installation through home depot and they sent Rod Plumbing. Angel was prompt and so nice. He had to cut the old one off. Upon opening the brand new faucet, he discovered 3 key components missing. He volunteered to take it back, exchange it and return later that day to install it. True to his word! Saved me a trip to Austin (I live in Manor). I highly recommend Rod Plumbing!

What a great experience!  Angel was very professional and knowledgeable.  Right away I got the feeling he knew what he was doing.  I had been told by another plumbing company that I had a collapsed drain underneath my house that needed fixing after they ran a camera down my drain and failed their attempts at  unclogging it.  My house is on a slab, so this would've been a costly job.  When Angel came out to give me an estimate he thoroughly inspected the drain and worked hard to make sure it wasn't just a bad clog.  Sure enough, it turned out to just be a SUPER clogged drain.  No collapse at all.  After applying some serious elbow grease he was able to clear out the drain and save me $4,000 in unnecessary costs.