Best Air Conditioning Services in Indianapolis IN

Excellent company to work with! We had 3 different companies come out to check our broken air conditioner and provide us with a quote on a new unit, and Chapman surpassed the other companies in every way. They were knowledgeable, professional, and easy to work with. I'd recommend them to anyone!

They refused to give an estimate on the requested work.   I guess it was just too hard....

Excellent to dealer with. From the office personnel, to the techs on site to the owner. Originally called to get  estimate on a humidifier instal. The tech said he could but would be a waste of money. I saw since you're here give me a price on a whole unit, heat and ac. The price was more than fair and the install, a little difficult because of location they made look easy. They cleaned up before leaving. I would easily recommend PHP to anyone seeking and plumbing heating or AC work.

The service and service personnel were top notch, experienced, and gave us a great price, very satisfied, and don't have to worry about my basement for a long time!

Andrews was the best by far when I had to replace the furnace in my modular house three years ago. One company didn't think there was a high efficiency furnace for the house. Another one wanted a crazy amount more for their furnace. I am very pleased with the 95% efficient  furnace I purchased from them. They were just out to service it today, the first time since I purchased it. I am also very pleased with the efficient and quality service received in repairing two furnaces at my local church last year. I highly recommend Andrews for their quality work and good pricing.

I have had Serenity Plumbing out a couple of times now, and I am incredibly happy with their work and professionalism. Last fall they came out and replaced my sump pump, which had failed. I had three other companies to quote the job before Serenity and they were pushy and abrupt in their estimates. Serenity came out, gave me three options along with their opinion their preferred option. I was happy to have multiple choices and I did't feel pressured to take the most expensive option. I also work during the day, so my wife is the one who was at home when the sump pump was replaced. She told me the guys were friendly and informative. Now I am having AC problems and my wife called Serenity in to take a look. They were up front about the option we have for repair or replacement, and potential costs. I feel they are giving me all the information i need to make the right choice for an expensive home repair. I will certainly have them out ot do the work, as soon I decide course to take.

These guys were great! We had a pipe leak and our carpet was completely soaked. They came out to the house within an hour and found the problem! They told us they were going to have to cut into the drywall to make the fix. I expected to have to schedule a separate time for them to do this work. They did it right on the spot and had us fixed up within an hour! I was so impressed with how friendly and speedy they were. They didn't try to sell me things I didn't need. They went straight to business. I will definitely be calling them again with any further issues we have!

Ridiculously expensive bordering on rip-off artists. I had a few faucets that needed some rubber gaskets. The cost was disgusting. I paid because I did not know what it should have cost and needed it fixed. I was also roped in to an expensive service fee. Buyers remorse doesn't even come close to the frustration I had when I spoke with another plumber and did some research and discovered I paid 4X what I should have.

They try to rope you into a service contract the first 5 minutes they are at your house. They offer you a discount on the service if you sign up. They try and give you bunch of exaggerated horror stories about certain things in your house breaking down any moment. I have a brand new water heater and was told that it was due for service. It's really an uncomfortable situation.

Lastly the plumber who showed up was crass and condescending. He treated me like I was stupid when I didn't sign up for the service plan. Sadly, I was stupid. I should have paid the ridiculous service fee and called another plumber. I would have saved hundreds of dollars.

My next stop is a posting to the BBB. Avoid.

I recently used Johnson Heating, Cooling, Plumbing for repairs. They did a great job. I found the charges very fair and the plumber, Brandon, was professional and friendly -- and effective. Thank you for the great work : )

Polite, competent, easy-to-understand technician.  He quickly diagnosed a service issue with our PTAC unit, then did a thorough maintenance routine on our HVAC furnace.  I particularly appreciated that he fully explained what he found and gave me alternatives for correcting issues.  Would definitely recommend!

Very disappointed in the service. Service person came to fix a linking toilet told us it was fixed and after they left we tried to use it. It still was not working properly. We had paid in full called the office the next day to report that the issue had not been resolved and were told they couldn't get out to us for another day. To me this very poor customer service when you take on new business before taking care of an existing customer who has already paid for the services.

Was a loyal customer for 18 years but the new owner does not care about the customers or his business.  He does not return phone calls, way over charges for services and does not stand behind any of the work he does.  It is sad this WAS a good company.

I called Summers because we needed a fairly simple plumbing repair and because there was an online coupon. The plumber fixed the issue, then encouraged us to consider purchasing a maintenance package, which would cut the price of that service call as well as future calls and would discount the cost of any repairs and supplies. Most importantly, he said, the company would come to our house three times a year to evaluate, maintain, and repair any issues with with plumbing and HVAC. We usually avoid warranty and service packages, so I wasn't sure whether my husband would agree to it. But, the plumber said he could set up the maintenance plan, then cancel it if my husband opposed the idea.

We went ahead and purchased the maintenance plan. Today was the first maintenance visit, and the HVAC guy disassembled our furnace and outside AC unit, pointed out potential problems, and advised me on whether there were major issues or whether we could wait on replacement. He also replaced the filter on the furnace, going to the trouble of finding us a less expensive version of the usual model. He spent well over 2 hours working on and cleaning our units.  

The company seems very committed to good service. They call to confirm the appointment,  show up when they say they will, and cover their shoes with these funny little slipper-things before they come in the house. The office also calls with a follow up survey and asks whether the technician arrived on time, covered his feet, etc. They only fault I could find was that I was expecting a plumbing evaluation today, not an HVAC. I don't know where that miscommunication happened, but it wasn't a big deal to me.

I figured that Summers was a national company with franchises, because they're pretty slick with branding. As it turns out, they are local to central Indiana but have several branch offices.

Loved that they were knowledgeable and didn't have any hidden fees. They offer the best option. They were the only one that knew how to repair our tankless water heater after calling several places!

I chose Jim Russell as the owner is a family friend and I am extremely disappointed in what I received. I had a leak that was due to a loose nut - my fault for not checking that. I was forced to work around their schedule because they would not come out at a time that was convenient for me. The technician was fairly helpful and had the problem resolved and was in and out of my house in 4 minutes. No parts, only labor. I was charged $180 for the 4 minutes they were in my house. A rate of $2700/hour. While I would have understood a rate of $60-$120 (there are costs for scheduling, training, trucks, gas, etc) $180 is an insane rate to charge, especially for a company that sells themselves on the money they have saved their clients.

I will be using a different plumber going forward that has upfront and reasonable rates with good customer service, unlike Jim Russell.