Best Emergency Services in Honolulu HI

We have had little big plumbing service our units quite a bit until this past incident and after this past installation, I don't think we will be doing business with them ever again.  We had a leaking water heater and requested it to be replaced.  The water heater is under the counter in our kitchen, a short water heater.  We called our warranty company American Home Shield and they designated Little Big Plumbing as the tech.  Michael came out on a Friday evening and diagnosed the problem, took the dimensions of the water heater and was waiting for authorization to process the order.  The following installation appointment was made for Wednesday.  Rather than installing a short water heater (which is what we had in unit before), Little Big Plumbing installed a Tall water heater.  

Ummm hello, a tall water heater IS NOT the same as an under the counter water heater.  A tall and short water heater may not mean much if the unit is outside in garage or closet but in a small apartment kitchen where every inch of space is valuable (think of real estate in Tokyo), we lost much needed counter space for the microwave and we need to find a contractor to build a cabinet to enclose this water heater so its not an eyesore!

We have tried calling them to rectify the situation but to this day have not heard back.  I have called American Home Shield as well and have been put on the back burner.  Both parties are pointing fingers at each other for the blame in the mistake, but as a consumer, i really don't care who made the mistake, I just want the situation rectified so I don't have to remodel my kitchen for a water heater!

After the installation, we called a contractor friend of our over to assess the situation, and he told us that the hot water pipe is not supposed to be exposed or facing out, that is was a hazard if the cabinets are accessed.  Not only that but we have to remodel the kitchen to create counterspace now.  If we had known this was the outcome, we would have definitely opted out and used a more professional plumber.  

For simple fixes, leaky pipes, dripping faucets, I think they can handle.  But for bigger jobs, find another plumber, you might have to remodel your home for a simple installation.

I looked this company up and called them knowing its 24/7 since our water heater broke and badly needed servicing. I called and it just kept on ringing. I left a voicemail and the next day called again thinking last night they were just busy. But I kept calling and calling throughout the day and no one would answer. I thought this was a 24/7 company. Guess not.

Prompt, professional, and honest. Will definitely use them and always recommend. At first it looked like we only needed to unclog and service the disposal but Isaiah took the time and found that the disposal was defective. If he didn't take the extra time to test it then we would've had a major leak eventually. Solid service.

BLS carpentry helped me install a broken hallow wood interior bedroom door in my apartment complex and what a wonderful experience it was. The gentlemen was very friendly and told me everything he needed and the price range about that it would be about. He did not cause any issues and told me honestly everything that was wrong with the door and any adjustments he would have to make if necessary. This is the kind of service i enjoy getting and not being surprised! He was very helpful and I had found him searching for the best carpenters on the island. Would recommend to everyone!!!!

I had a leaking toilet over the holiday weekend and Kelii from Imua Plumbing came as soon as possible. He quickly diagnosed the issue, a loose gasket in the water tank. He fixed it within an hour, and his rate was excellent. He was very professional and respectful. Imua Plumbing is officially my go-to for anymore plumbing issues in my new home. Very grateful for excellent, local service!

Jaren just left, what an excellent  plummer! Wish I could give him ten stars! After 5 minutes he solved the problem. Strengthening the down pipes, I don't  have a pool in my kitchen anymore. Jaren is a superstar. Highly recommended. Mahalo  piha.

Came in the time specified. Good service. Got the job done quickly. Very satisfied and will call again. Mahalo!

I live in a building almost as old as me. Like me, parts of my unit are wearing out and malfunctioning. That was the story with the tub faucet. The original equipment was about 60 years old and the hot water went from a drip to a constant stream, with the heat creating stains and mold.

I asked the office who did a lot of work at our complex and the said Pono at MG Plumbing. It didn't take too long to get an appointment. The shower head was a mess too, so I asked Pono about a new shower head with a hose, which would make it easier for me. He said I could buy one, or he would. I asked him to get one for me. I have a mobility disability, so it's hard for me to shop in person. I looked at many options online, but ultimately I figured he would know best how to proceed.

He was on time and selected a moderately priced Kohler shower head. It attaches via a magnet, making it easier for me to detach and reattach. That's helpful for me not just because of the disability but also because I'm so short.

He finished the work quickly and even put up the new plastic liner and just-washed fabric curtain. Just taking down the nasty dirty moldy plastic liner and the fabric curtain which desperately needing washing was quite a struggle for me, so I was very grateful when he did the work for me when I asked.

He also prepared me for what would eventually come after this, once this fix wore out. (Let's just say I'd better start saving lots of money.)

Once the hot water stream was fixed, I was able to scrub the tub and bleach the mold away in bits and pieces over a couple of weeks, as my body allowed. Now the tub looks pretty darned good. Hopefully I look that good, too, as we both continue to age.

Clayton the owner of Accurate plumbing is highly knowledgeable of any plumbing situations, he is very explanatory informative, and when he has parts for your faucets, shower valves, etc,..He Uses and  has Only the BEST durable quality !!! I love solid, strong good parts for my shower handle valves, and plumbing, I highly recommend Accurate plumbing, He does solid, Great & Excellent workmanship!!!!!
**UPDATE** upon checking my cold water valve & my spiket faucet out in my yard that clayton replaced and fixed, I GOT NO LEAKS AT ALL!!!! EXCELLENT EXCELLENT Workmanship!!!! Accurate plumbing Now has a NEW customer !!! Plus he is reasonably priced!!! My grateful Thank you Clayton of Accurate plumbing!

Johnny was excellent all around. Responded to emergency quickly, diagnosed problem, and fixed it efficiently. Came back later in the week with Andy for more substantive repairs, and they both communicated excellently, did what they said when they said, and did a great job.

My radiator was pau. They responded to our call and arrived on time to evaluate situation. Then left to get new water heater back within the hour installed and we're out within an hour to install it. Didn't leave a mess. What more could you ask for  I highly recommend them!!!

Again, Shane and his staff both in the office and field (Keone) provided excellent  service.  Responses and service was a 10 out of 10. It's like working with family.  Corvid procedures and sanitation was always a top priority with Keone and his team.

Technicians were fantastic and courteous but the pricing wasn't clear all all.  Pricing was significantly increased because they had to use a bigger tool to do the job compared to the original rate that I was quoted for.  Please ask and clarify for price before anything is agreed to.

5-Stars!  Creative Plumbing is our first choice for our family's properties and they always gets the job done!  We trust them to perform quickly, efficiently, reliably, and professionally for any bathroom or kitchen project.

I have a rental property the tenant called saying the shower was leaking. I had this contractor go take a look and told me that the whole shower needed to be ripped out and replaced and that it was going to cost anywhere 3-5K. I did some YouTube research and bought less than $50 worth if supplies from Home Depot. I was able to fix the leak in a hour. Beware.

Got an estimate for a hose bib the 3/4 90 was bent so wanted that replaced. They estimated $761. And change
No more Aloha I tell you
If I could rate 0 stars I would
What a ripoff

Got a decent quote from Jay.  Said he could be out between 7:30-8:00pm.  Great!  Asked for pics of my pipes, which I sent, then never heard from him again.  No, I can't make it tonight.  No Can I reschedule?  Just silence.  I even tried calling and he wouldn't answer the phone.  I could've spent that time finding a more reliable plumber.