Best Toilet Repair in Henderson NV

Paul was great. This guy had the flu but I kept insisting he come out and replace my water heater which he did. Not only did he replace my w/h he dried up all the water and repaired my stand. Thx again Paul hope your feeling better.

These guys came out and fixed a botched water heater installation done by the previous company in our rental.  They were sent by our property manager and also fixed a couple other items found on inspection of the unit.  Stoylan was very helpful and so was his tech Jason.  They did the job right and on time and went above and beyond.  I recommend this company now to family and friends.

UPDATE:  Just received a call from the company and they were upset with my three star review. I explained why I gave it but they were still unhappy. They offered to go ahead and add me to the standby list since I left a three star review. I will update it to five stars but I don't think that's fair because I did not receive five star service from the lady on the phone either the first time I called or the second time she called me complaining. I thought it appropriate to share my experience in contrast to the people who received visits in 20 mins just so people know that is not always the case.  I believe true 5's should be for exceptional service and I received that from both of the places I called after this business.

ORIGINAL post:

Not available until Monday for a master bathroom toilet clog, we must have called the wrong week.  No suggestions or offer to call if there was an opening. Disappointing.

Billy did a great job installing a new water heater for us.  He had had a long day but fit us in anyway!!  Will call him again if we need a plumber!

$200 for 5 minutes work to unclog a toilet. The guy was also 30 minutes later than the time he said. Their ad on Craigslist says this  ...they were so much cheaper than the other guys... If $200 for 5 minutes work is cheap I need to become a plumber. Doctors and attorneys don't even make that kind of money. He also tried to sell me on annual service plan and some kind of camera system.

Long story short, toilet issue was not fixed by this rip off company. I found someone else to correctly diagnose and fix the real issue for less than half the price that this rip off company charged.

The company then called me after the bad review and had the nerve to call me the liar. He said his guy was there for 45 minutes. I guess they count the time afterwards where the plumber was sitting out front in his truck texting as work time.

I put in a request for a bib in my backyard fixed and they were able to come out the same day and with reasonable pricing. They were pleasant to deal with and were professional. They even gave us a thank you card. I would definitely use this company again.

Larry and Claudio are my guys.  Fixed my sink and even hooked up my New Dishwasher that Home Depot couldn't.  Fair, efficient, and done right everytime all the time. Nuff said - because it's true!

Called Dignity and they got to our hour within an hour, and even though they weren't able to fix the issue, they referred us to another local business/didn't charge us. Outstanding!

We recently purchased a new water heater from Lowe's and this company installed it.   They arrived half an hour earlier than estimated and was done in about an hour!  They have installed other items in our house via Lowe's a few years prior.   We hired them directly to repair/replace plumbing for one of our showers.  They've been consistently professional,  prompt, and proficient!

Had a pinhole pipe leak at house side of water meter located by the street.  Water bureau inspected and indicated that the pipe to the house was good except for where it connected to the meter.  Needed to disconnect the meter and pipe, cut about 3 off the pipe,  splice and reconnect.  Since some cleanout and digging was involved I figured maybe 3 hours and $200 to $300.  Hawthorne came in with a bid of $795 and when I said I would have to get another bid they hit me with a $69 estimate charge.  He took 5 minutes looking at the job. I called another licensed, experienced plumber and the job cost me $300 including a tip. Excellent work ,  with warranty and cleaned the area spotless when he was done.
I agree with others who think Hawthorne are rip off artists.  They may do good work but so do a lot of others and at reasonable prices.

This review is a couple of years late. With all due respect to plumbers they're just not at the forefront of most people's minds, so I didn't recall my great interactions with Rakeman until I ran into a new plumbing problem (which I'll be calling them to resolve tomorrow).

My plumber at Rakeman was always Mike. He's a big guy who doesn't mind working his tail off to fix problems ... he's definitely not one of those guys who takes one peak and then whips out some crazy bill. This guy worked his rear end off trying to fix an issue our builder stuck us with. He couldn't, but no regular plumber on a truck could've: The builder didn't install a clean-out in our front yard, so Mike could have stayed all night trying to fix that and nothing would have happened.

His level of I'm GONNA FIX THIS was just out of this world in today's society. He was like a man possessed.

Because of that I call Rakeman everytime I have a plumbing problem.

PS - I took estimates for fixing the clean-out in the front yard. They ranged from $1200 to $25000. Rakeman was very close to the lower end of bids.

Called after hours and the owner Shawn Butter answers the phone?? I thought I was dreaming, but it's true. Shawn helped me get the water turned off on my water softner that contiued to run even after I unplugged it. He remained calm and walked me thru the steps. Other service companies would sell you a service call. But Shawn felt he could save me the $$ and help me shut off the water over the phone. I highly recommend them. Thank you again, Shawn

I've had Alaskan install my HVAC, toilets and other inspection services over the past year and after living in Las Vegas for 16 years, I found the most talented and experienced professionals I can rely upon.
-Jeanne C.

Having issues with my 8 yr old gas water heater.  Brandon came over and gave me an estimate to replace, and he also included some useful tips that saved me over $200...I did the permit application on-line with the City of Henderson and had the inspector come the day following the installation.  Passed with flying colors!  Quality of work was outstanding, as was their patience with me watching and asking questions.  would recommend them for all plumbing needs.

Outstanding customer service, punctual, dependable and extremely fair pricing is what comes to mind when I started putting together my review for Thor Industries.  When I requested a quote from 6 vendors on Friday evening Troy was the 1st to respond. He arrived promptly on Saturday morning as promised, troubleshot my hot water heater issue, provided a very fair quote and had everything up and running within 90 minutes.  He and his associate were courteous and informative.  He explained what he would have to do and took extra care while installing.  He provided a warranty on both service and parts.  I highly recommend Thor Industries and they are my plumbers of choice from here out!

I am 69 years old man.I am a veteran and I hate businesses that take advantage of the Veteran. My water company said I might have a leak because I used a lot of water last month I was recommend to call of duty and this gentleman name David said he was the owner and I believe it was his nephew Xavier came to my house and they said that they were going to charge me $1800 for a leak so I called my neighbor and he told me they were trying to rip me off not only ripped me off but they were smoking marijuana in my yard I was Purdy angry at the situation I told him to leave or I will call the police I don't recommend this company at ALL... customer service was the worst too they don't have patience for the elderly people they don't like to explain they just want to charge and get their money terrible terrible service

A++ would use this company again and would recommend to family and friends.
Very reliable, communicative, got the job done and at a fair price. Everyone was very professional and nice- thanks Nancy, Danny & Jerry!

Whoever was driving this vehicle fails to yield to emergency vehicles. If they don't obey the law what kind of work will they do on your house? This person hauled ass passed an ambulance with lights engaged on lake mead  and Nellis. Tisk tisk.

FEEL LIKE I WAS SCAMMED  350 for a for a ten minutes job of installing  a wax ring on my toilet and 600 dollars for draining  the outside sewer pipes which only took ten minutes at the most.