Plumbing Pros

We had a wonderful experience with Larry at Plumbing Pros. We were moving into a new house that had a huge walk in spa shower but no tub. I can't live without a tub so we had to gut the entire area and remake it to my liking. Larry helped us every step of the way. He helped with design, purchasing our fixtures, and hiring the tile and drywall guy. He saved us a lot of money by looking at our tile quotes and helping us choose the right guy for the job. And since he is fluent in Spanish we were able to hire a tile guy that I would not have been able to communicate with otherwise. Even though he is not a contractor, he oversaw the other guys work and knew when something needed addressed. I always felt like we were in good hands and that he could be trusted.

Called Larry regarding a leak in our bathroom sink. He came out to inspect the sink and advised it had to be replaced. On his recommendation, I went to a plumbing supply store and purchased 2  faucets. Upon checking online I realized I was overcharged by a considerable  amount. When Larry arrived (exactly on time) to install I explained what happened and he immediately called the store and I was given a credit to match the price I found. Larry did a wonderful job installing the faucets. In the 21 years I have lived in Las Vegas this was the most positive experience I have ever had with any kind of tradesman. He will be our plumber for any future needs and we will not hesitate recommending him to others. A true professional

Larry installed a tankless water heater for us. He was awesome. Always on time. Very knowledgeable - professional. Quality of work was very high. Love the unit! If we need any plumbing we will call him again.

Honest and trustworthy plumbing company.  We had our main water supply completely replaced, rather than repairing.  Larry followed up in a timely manner & provided a quote w/in a day.  He and his staff did a great job & cleaned up after the project was complete.

I HIGHLY RECOMMEND Plumbing Pros!

Super pleased with Larry & Claudio. Larry came out and gave us a free estimate to move our gas line for our cooktop. His price seemed right in line with others. We chose Plumbing Pros because they are licensed & bonded & Larry seemed very knowledgeable &  trustworthy.

Larry had his estimate sent to us the same day as he said. It was sent to us by email. It was very clear what his job description entailed & the cost to us. We moved forward with Plumbing Pros. They showed up on time & most importantly they were very respectful of our home. & health. They both wore masks, gloves & shoe covers.

Larry was friendly, professional & a good listener. He did everything by the book. He scheduled the building inspector for the following day. Job was passed & we are good to go.

We will be using him for future plumbing needs.

Good folks. Came same day and got my water heater replaced quickly. Even helped with a water pressure issue for no charge. The least I can do is pay it forward with a good review. Recommended!

I clogged my sink with rice and called to get an estimate to see how much it would cost, the man on the phone was very helpful and actually walked me through how to fix it myself! It was a really easy fix and I'm so great full to him for helping me! If I ever have another problem I'm calling these guys again.

I had an awesome experience with this company.  Larry came by to fix the draining and plumbing issue I had in my nail salon.  He gave me a very fair estimate and even came early in the morning to fix before I opened my business hours.  Very honorable man and came when he said he would.   I would recommend Larry to anyone who ask.  Thanks again

These guys are awesome...Larry, the owner of the company is a good guy. The main line to my water went out and I had a thousand dollar water bill. The first company I called gave me an estimate of over 5,000 dollars!  I called around so I could get another estimate. Larry answered and said he could be out first thing in the morning and no charge for the quote. He gave me the quote which was a third of the first quote. He is honest reliable and does the job right. He started work that same day, pulled the permits and everything and the job was done at the end of the day. Next day inspector comes out and signs off, I texted Larry when inspector left and he came to cover the yard. They were so quick and you wouldn't have even known they had the entire front yard dug up. I will recommend these guys in a heartbeat. It's so hard to find any honest people around this town. Two thumbs up.

Larry runs a very professional service. Very personable and trustworthy! Extremely satisfied with his work. Very happy I chose his business. I'm already planning on using him again for some other work I need. No need to look into other plumbers. Call him!

Glad I called Plumbing Pros! Had some on-going plumbing issues for about 9 months due to some random Plumber that didn't know what he was doing......I was told Plumbing Pros was the place to call. The issue was repaired in nano minutes and best part was Larry went above and beyond the call of duty by noticing an issue with my water heater that could have posed a huge problem! Was very pleased with the professional, honest and knowledgeable service. Thank you Plumbing Pros....You Rock!

Plumbing Pros is a top-notch, honest company!

I met Larry Cruz while picking up parts at a local plumbing supply store. He offered to assist me in finding a part (even though he didn't work there) after seeing me looking around for assistance.  I recently had a horrible experience with a local plumber/restoration company and was determined to put my DIY skills to work on my main line leak.  Larry was very helpful in assisting me and didn't solicit his services (I actually asked for his business card). It's a good thing too because after repairing the leak I found, there was still another I couldn't find. Hence, I called Larry the next day to come out and take a look.  He kindly fit me to his busy schedule, offered a more than fair and reasonable rate, and resolved my water issue immediately. Claudio took great pride in his work. He showed me the meter after install (to show the leak was repaired), and returned my yard in better shape then it was when he arrived.

Called plumbing pros this morning in regards to my water heater. Talked to Larry. He came out this afternoon and flushed my water heater (for free). Any other company would have probably made me buy a new water heater. Larry gave me some great advice. Would totally recommend them to everyone I know.

Thank you Larry!

Larry is great! I called this morning and he met me at my property within an hour. He gave me a quote and repaired the pressure reducing valve in the garage of my rental by the end of the afternoon. So easy to work with and very professional. I will definitely use this company for any plumbing related issues in the future.

We had repeated notes from the Water Authority about a leak on our property.  After performing all of the steps needed to ensure the leak wasn't in our home, we determined the actual issue was a leak in the main line to the house from the street.

We called out several contractors to take a look, and Larry had the best rates and the best personality of all of them.  His quote was less than half of the first guys I called (the one with the name that's hard to spell, and I have a contract with them ongoing)!

We set everything up to start the following Monday, and he showed up right on time with his assistant, David.

The job entailed digging a trench through our front yard, and due to the location of the meter this was about 80 feet long and about a foot and a half deep.  These guys had it knocked out BY HAND in a day, even though unbeknownst to any of us our yard had huge rocks just under the surface.

On day two, we found the second gotcha in the job - one small tree had to be fully removed to get the line in place properly.  No problem, these guys backed their truck in, wrapped a chain around it, and out it came. Not your standard fare for plumbing work!  Then they dropped in the new line without issue.

Day three was basically just for the inspector to come out to certify the work, which of course was perfect.  A couple hours of putting the front yard back together and we were all set.  I was amazed that these guys had the yard looking like nothing at all had happened!  

They did an absolutely amazing job, but on top of that was the personal touch.  Larry and David were so personable during the work that I really felt completely comfortable having them work around my house.  Even my dogs loved them!

We plan to use Plumbing Pros exclusively from now on based on the great rates, the great guys, and the great work.  You'd be very hard pressed to find anyone better in the valley!

Super nice and professional folks!  They worked around my schedule very considerately. I will definitely use them again!

Larry and his team are awesome! They did great work on the plumbing in my house, and for an affordable price. I'm active duty military - Larry offers a military discount as well. I would not go anywhere else in Vegas for plumbing work. Larry really knows his stuff; the true definition of a plumbing pro! A+++

-Ken

Can not recommend this company.  In my opinion, Larry acted like cutting through a bit of sheet rock ( which I have seen other plumbers do in the past ) in order to access an area that required his attention was a big deal.  He also charged me way more than I expected.

Larry is awesome as a plumber!!  But more than that, he keeps his word as to when he will show up and the fair price he quotes. I had a water heater problem on a Saturday and even though Larry already had a full schedule, he said he would come by after hours and see if he could solve my problem.  He showed up at the time he said he would!!  Then, not having the part that was needed, he promised to be back Monday morning right after the parts store opened. He was to my house by 7:30 AM.  And he fixed the problem!!

Just had two toilets replaced. Was going to have both toilets rebuilt. Larry completely replaced both toilets for an additional $200.00 bucks!!! Couldn't be happier. Larry gets my vote as plumber of the year!!!!

I called Larry to take a look at a leak in our garage, after trying to fix it ourselves. We have no clue what we're doing. Larry came out first thing in the morning, tightened some stuff and the leak was gone! Left me his card and no bill.

Overall great experience and I'm confident I will be giving Larry's number to anyone I know who needs a plumber. First number I will be calling if I ever have any other issue.

Awesome! I would recommend this company to anyone. Randomly choosing services from on-line listings can be disastrous...not with this team.

Installed a replacement kitchen faucet and a replacement garbage disposer.  They were very fast in their work and responded to our call the same day.  Our only concern was they convinced us to replace our disposer which was still operational with some minor corrosion.  The new disposer seemed overpriced.

I called Plumbing Pros for a quote and met with LARRY. It was refreshing to deal with a true professional. He was always on time and paid attention to detail. I would highly recommend this company to anyone that is in need of plumbing services. LARRY is an honest businessman which sometimes is hard to find

Had some work done two years ago, he was wonderful to work with, however fast forward two years and business seems good but sometimes when that happens the company doesn't realize that they in fact are providing a service and should act as a professional this is where unfortunately things have changed, and another potentially good provider bites the dust. How unfortunate

Larry was great! We had a cracked hose bib that was constantly running water. They came out and replaced it the next day. Super quick

I can't say enough great things about Larry and his company. He has done tons of work for us and is always on time and the quality of work is amazing. He won't over charge and he will look for the best deals to get you the best price. The most recent time we saw Larry was today, my husband took out a chunk in our septic pipe when excavating an area in our yard. I frantically called Larry and even though he was on the opposite side of the city for work (and we live in mount Charleston!) , he came as soon as he could to fix the problem. 100% recommend!

I have rental properties in Las Vegas for over fifty years. I have dealt with many plumbing companies over the years. Larry Cruz and his company Plumbing Pros, are in my opinion the best most honest companies that I have dealt. Larry Cruz and his staff are professional and courteous. The most important factor is that they are card carrying journeyman plumbers. They know their profession and it's obvious that they know what they are doing from the moment they arrive. They assess the situation and give you a detailed estimate for costs that will I guarantee will be better than any other companies that one might call. Larry Cruz and his staff have my business for LIFE ! No exaggeration.
Thank you Larry and the staff at Plumbing Pros !
Mr. Ronald Wong

Called Larry for help with removing a kitchen faucet, he showed up within an hour and was helpful right from the start. Professional and friendly service.

First thing is first... Larry corresponded the quickest to my Request for Quote. While I did wait for other quotes to come in, he provided the best quote. We agreed on a time and He & an Associate arrived on time. After presenting them with the challenge, they handled it in no time. Very professional! Should I ever find myself in need of a plumber, I know who to call.

Our water heater gave up one morning and leaked all over the garage. We needed help fast. Larry was great. He was installing a new one within two hours of my call. He did a great job bringing everything up to code and we are very happy.

Larry was very professional. He was really good with communication as well. I had two running toilets and a tankless water heater that I needed flushed. I told him I had company staying at the house in a few days and he was able to squeeze me in to look at the toilets. They just required a few adjustments and he didn't charge me anything for the 10 minutes of his time. He came back the next week and did the water heater flush and also offered some advice on how to extend the life of my plumbing. I will use Plumbing Pros again in the future and recommend them to others who need a plumber.

Highly recommended. The whole experience was A+ customer service, from picking up my call quickly, to being able to schedule an appt on a holiday. When Larry quoted between 8:30 and 9am, and promptly called me at the start of the timeframe to say he was on his way, I had high hopes. On arriving, he immediately noticed an issue we had been having in the kitchen that wasn't part of the original call, but I was going to ask for suggestions about. Since it was such a straightforward task, he took care of that and the primary purpose of his visit at no extra cost. Received some great tips that clearly showed his knowledge in the industry, and finished the visit very pleased overall. Will not hesitate to call him again, and to pass his information on to anyone looking for a top-notch plumber.

My husband called yesterday morning because our RO system was leaking. I received 3 calls from Larry assuring me he would come by and giving me an ETA that helped me plan my day. He was very professional and immediately presented me with his business card....he also covered his shoes with booties which I greatly appreciated. The experience was just great. We plan on updating our master bath and I will definitely use Plumbing Pros!

Larry was quick to respond with a very reasonable price to come out the next day and replaced my water heater.  He arrived exactly when he said he would and was a all round great guy.  Had a great time talking cars with him, also.  The install looked way more professional than the original water heater. I'll be calling Larry from now on out for any plumbing issues.  Give Larry a call - you will be glad you did!

Larry and Claudio are my guys.  Fixed my sink and even hooked up my New Dishwasher that Home Depot couldn't.  Fair, efficient, and done right everytime all the time. Nuff said - because it's true!

Super nice!!!!!!!!! I somehow broke the outdoor water spickit  he answered the phone after hours helped me figure out how to turn off my outdoor water over the phone.... will definitely use them once my backyard dries out......

We recently moved in with family and the 2 front bathroom drains were completely messed up. I contacted Larry, he was quick to answer and was out the next day to assess the situation. He came to our home 3 times to make sure the job was done and done right. He was such a gentleman and super patient with our plumbing predicament. Thank you so much for all that you did and please know that we will use you in the future and I will tell everyone I know about you!

We had the water main pipe replaced from the street to the house. The work was done in a timely manner and did not have issues with the HOA.

 
Update---   It's been about 6 months since we had the repair.  I discovered a leak in the irrigation line to the backyard.    Larry responded and fixed the problem the same day.  He exceeded my expectations to say the least.  Thank you for your prompt service.

We had a leak in our shower and after reading all the good reviews for Plumbing Pros we decided to call, Larry answered and was very informative over the phone. Luckily for us he was on our side of town and was able to come and check out the problem within the hour. When he arrived he found the problem and gave us a very reasonable price. Larry is a professional, honest and knowledgeable about his trade, he is very fair with his pricing and information he even told me it was something I could fix myself. Honestly we felt more comfortable just having him do it. We feel we made a great choice having Larry come out and helping us. Thank you Plumbing Pros! Thank you Larry! If we ever have any plumbing problems we know exactly who to call!

Simply the best. We had a leak on a Sunday and reached out via Yelp. Even though they were closed, I nonetheless received a response via email in less than 30 minutes, and that set the tone for the services. Prompt, courteous, knowledgeable, with excellent customer service. The only plumber we will be using.

Installed a Navien tankless water heater. Runs great. Outstanding service and installation!  Best price and Larry follows through on every aspect of the installation.

I can't rate the service. But based off of the customer service, hostile attitude and canceling and flaking of the scheduled appointment, I would rate 0 stars if I could. I called him at 8:14 am to schedule an appointment. He stated he would be here late morning. His exact words were, 'no later than 9:30 am.' Thank you for telling me that you would be here at 9:30am and than 12:00pm. And than canceling both time periods. I than receive a call from you at 12:16 pm to tell me that your clear across town and would arrive whenever. And when I questioned the arrival time, you got upset and combative over the phone towards me and cancelled the entire appointment. I had to scramble to try and find someone to fix my water heater. Thank you, because I found someone else who was efficient and came at the time they stated. Unprofessional. Please look elsewhere for your plumbing services.

Very professional and honest. Very affordable prices and very flexible with availability. Will use again. It hope I done have too lol

Second time I've used Plumbing Pros.  I called late afternoon, was too late in the day, but Larry not only called me back right away the next morning, was even early to my house!  He promptly took care of my problem was price was very reasonable, less than half of what was quoted with another company.  He is a great and trustworthy guy, I'm happy with my service with him, and would be very happy using Plumbing Pros again for my plumbing services!

My wife and I called Plumbing Pros LV to diagnose and resolve a continually running toilet. Larry was professional, knowledgeable, and pleasant to interact with. He had warned me that if he needed to replace the guts of the cheap toilet installed by the builders of our house, we would be better off just buying a new and better toilet -- but he found that the only problem was a leaking flapper valve, which he quickly replaced.

I talked with him about the high mineral content of our local water supply, and after some Internet research, we decided to have him install a water filtering and conditioning system to reduce scale and remove existing scale deposits in our plumbing system. He sent me information about the system he recommended, and once we decided to have him proceed, he was able to order the system components and get them delivered within just 2 days! He installed the system in our garage today and did a neat and thoroughly professional job.

We are very pleased and will undoubtedly call Larry to have Plumbing Pros handle any plumbing-related tasks that may arise in the future.

We highly recommend Plumbing Pros!
Professional, knowledgeable, honest and responsive. We had 2 tankless water heaters installed as well as a whole home filtration system. Larry and his team are extremely thorough with their work with fair pricing. Larry is definitely our guy for any plumbing concerns from now on!

This past week, my water heater started leaking for no apparent reason other than it was past its warranty period. Figures. I ask for an online quote with Plumbing Pros via Yelp and Larry is quick to text me (under 1 hour) asking for specific details about my water heater. After a few exchanges, it is determined that the water heater must be replaced (don't really have any other option when it's leaking). Good news though -- Larry is able to come out the very next day!

Upon arrival, Larry and his assistant get right to work. Both are very courteous and professional. Larry had no problems answering my myriad of questions. They get the water heater replaced, new pipes installed (which resulted in a much cleaner look) and also installed a drain pan -- something I did not have before and would have prevented my drywall from getting wet/damaged when the original water heater leaked.

The job was done in just over 2 hours for $975. This is a very reasonable rate which includes labor, parts, pipes, and permit.

If you have any water heater issues (or anything plumbing), do not hesitate to contact Larry! The work will be efficient, professional, and with competitive/reasonable prices. Thank you!