Best Pipe Repair in Henderson NV

I wish I would have called DCSN/Drain Cleaning Services of Southern Nevada from the start of my problem!! What a breath of fresh air it is to see that there are still helpful, kind, and professional businesses around!

Woke up to a suprise flood in one of my rooms downstairs and realized that my roommate's toliet upstairs had over flowed and was flooding her bathroom and now leaking downstairs. Called my dad first for some help and then he mentioned that a camera inspection would help us find the clog. So I jumped on Thumbtack and waitied for their phone calling system to match me with a pro.... I received an immediate call back from a different company that scheduled an appointment the next morning, but never showed up nor called. After a few times of calling back and forth to try to see when they would come I gave up and started a search for a new company, and that is how I found DCSN/Drain Cleaning Services of Southern Nevada. I called them the first time, and they were nice enough to just give me some advice and information over the phone. I then called them back to schedule a drain inspection and they were able to squeeze me in the next morning. They texted and called prior to coming and arrived right on time during the arranged window. Dan was so very knowledgeable and helpful!

CONCLUSION: Don't look anywhere else!! Make an appointment with DCSN/Drain Cleaning Services of Southern Nevada!! When a company doesn't call or even show up the first time during a window of a scheduled appointment, take that as a sign to take your money elsewhere to a more professional and reliable business. If you want  EXCELLENT work done, customer service, comminication and professionalism choose DCSN/Drain Cleaning Services of Southern Nevada! I wish I would have gone with them in the first place, but I am happy the I ended up with them in the end!

Drain Busters came out to investigate a leak.  They offered to do it for free and true to their word, they found the leak and gave a quote to fix it. They were very honest and fast, and if it wasn't something that I could fix myself I would have gladly hired them to fix the issue.  I will definitely call them for all my plumbing needs.

horrible.
messy. (didnt clean up after themselves) used cheap parts (feel like there going to break....) overpriced. didnt even bother culking the the trims they put on the showers so both have lit fallen off....
absolutely horrible. will never ever use again...

forgot to mention they also left for 3 hours or so- to go get parts

We tried everything we could possibly do to unclog our toilet. These guys were in and out in less then 15 mins. They get the job done fast and right. I would recommend them for all plumbing needs. Quality and efficient work.

Today we had the Alaskan team come out to replace our air conditioner. Joey, Sean, Jimmy, Jaime and Robert came and they were very professional. They were done sooner than we expected! Showed us how to work the use thermostat and explained everything to my husband and I. They were patient and polite with us. They knew what they were doing. Answered all questions we had. We would highly recommend this crew to anyone out there that needs heating or air conditioning.

I had a major plumbing issue. My water shut-off in the garage blew up. Troy with Thor Industries was here in 15 min. We could not locate the water main and  had to call the city. Once the city showed up and shut the water  off to the community. Matt and Troy were able to help me replace the shut off. They saved my house from alot if damage. Thank you Thor Industries

This was the second time using Drain Bears. The first time was last year for main water line, this time was to repipe the entire house. They are quick to respond & get the job done right. Very polite & efficient. Highly recommend this company, will definitely use this company again if needed. Highly professional & courteous.

I needed a plumber for a kitchen sink problem.  Preferred Plumbing was recommended by a friend and they were quick to assess the problem and give me a very reasonable quote. Dennis was thorough, clean and fast and an all-around nice man.  I would HIGHLY recommend them.

Reliable and honest service!!  In the middle of a bathroom remodel, when of course something starts leaking!  Superior was out within a couple hours (others wanted days). Fortunately a quick and easy (for them) fix and we were back to the remodel within hours, without giving up and arm and leg!!

If your looking for a honest reliable plumber, You can't stop looking! They can attend all your needs. They have great customer service. They were out here the same day and was able to take care of my problem the following day. Over all it was an amazing experience! HIGHLY HIGHLY RECOMMEND THEM!

Jerry came by on his day off to help us with a plumbing issue in our kitchen. He was fast, courteous, and made the job look easy!
If you have any plumbing needs Adaven Plumbing can help you, and they don't charge as much as other companies on the weekends.
Thank you again, Jerry! We appreciate you taking the time to come out on your day off!

Billy and his guys are just all around quality people that are a diamond in the rough here in LV/Henderson and rarely found!!! Honest, reliable and trustworthy. I let very few contractors in my home w/ out supervision and WEB is one of the limited few I trust to do this with. I have used WEB on many projects/repairs over the past 10 + years, and 5 stars isn't praise enough for the company and their integrity based way of doing business!

Second time I've used Plumbing Pros.  I called late afternoon, was too late in the day, but Larry not only called me back right away the next morning, was even early to my house!  He promptly took care of my problem was price was very reasonable, less than half of what was quoted with another company.  He is a great and trustworthy guy, I'm happy with my service with him, and would be very happy using Plumbing Pros again for my plumbing services!

Great communication, fair pricing and great work. It's even nice too look at, like a piece of artwork in the garage. Thanks Kylan and Dignity Plumbing.

Steer Away!!
Sent them to attend a clogged pipe, they ended up perforating (making a hole) in the pipe, which flooded the downstairs. they just packed up their stuff and left. called them several times. No answer. Damage is such that property owner will have to file a law suit against them.
STEER AWAY!!!!

Nathan, our technician, came to install a dishwasher that I couldn't. He was on time, good at his work, and the price was good. I totally recommend this company.

Background of the plumbing issue:
My hope is to help others who may have the same problem we had. Our house is in Henderson, NV where at one point, the homeowners were notified they might have to repipe due to issues with Kitec pipes.  My husband and I who are firm believers in don't fix it if ain't broke philosophy stayed our ground until this year when a slab leak happened. We then decided to have the repipe done.

How we researched contractors for the job:
We spent a lot of time researching via the internet. We live in California so it is difficult to find local people in Henderson, Nevada. The best link we came across was from Total Solutions which listed the Primary contractors and others for the Kitec Litigation Program in Nevada. See link below:

kitec.totalclasssolution…

It was a big surprise to learn that after we made phone calls, a lot of the companies listed were either inactive, bankrupt or moved somewhere else. Reason could have been that the Kitec buzz was some years ago... I guess we are late bloomers!

From the Primary List, we picked one of them, our first candidate. Then we searched the City of Henderson's permit section to find out the latest permits issued and to see if we can spot Kitec repipes that were recently done. We found at least three homes, one of whom has just been sold. Upon further research, we found the repipe company who did the work.  This company was our second candidate.  Then we went to search in Yelp, for the third candidate. You hear a lot of stories about made up reviews, but if you are careful, you can spot the scammers. From Yelp, we found the third candidate.

Next step is to google everything about the candidates, read up on all the reviews, check licenses, Better Business Bureau complaints etc. The three were invited to do the estimates, emailed them questions afterwards as to their services and products they will be using. It is important to make everything in writing compared to verbal/phone calls. Then we researched the products to be used, called the manufacturer for details, who then emailed us the answers. It was very tempting to make your decision on who to pick based on the price/estimates presented.  All three of them appear to be decent contractors and competent. If you can afford it, don't let the price stop you from choosing a quality company. We are glad we did, in Rakeman!

Rakeman Plumbing:
Decision was made based on who can help us the best, now and in the future, based on experience, knowledge, history and name recognition. We choose Rakeman Plumbing out of the three. It was a wise decision we later found out.  Not only are they accommodating, they employ very good people. That's their secret for longevity I think. Rocky Berger knew his stuff, he explained the Kitec Repipe process like no other. After we received an estimate and informed him his company got the job, we asked for a copy of the contract for us to review. Reading the exceptions in the contract was scary at first but once he explained them, we realized they have to cover themselves too.  A day before the job was started, we wrote the company a check for half of the cost of the repipe.

The repipe process:
First day, started early at 730 am.Garage was open the whole time they were working. We stationed someone at the garage area to secure the house from strangers not connected to the job .Appliances were moved, dishwasher to the garage and refrigerator out of the way. A couple of workers did the plastic protection for all affected work areas. Water was turned off, drywall was cut for specific areas and repiping started soon after that. At around 5 pm, amazingly, water was restored! Adan and his crew, made that all possible.

Next day, city inspector showed up, did his job and educated us on some points about the job being done. In the afternoon, the drywall was put back and paint was applied in affected areas, garage and inside the house. Miguel and Lola did a beautiful job on the color match for the paint! Next day, the dishwasher, refrigerator, garage sink and water softener unit were put back in place. We opted to have a new Pressure regulator and that was also installed.

Post repipe phone calls with Rakeman:
After the final check was issued, it is of course normal for a homeowner to worry if the contractor will even receive your call or text you back afterwards! With Rakeman, it's different. When something minor needed to be done, his men came back, the same way they started before: respectful, competent and nice. Thank you, Rocky and thank you to all the workers at Rakeman who made this a great experience!

Tip:
Respect goes both ways, when you deal with workers, treat them with respect, be nice and try to always ask for their first names. This way they will treat you and your house with respect. Make them comfortable and make them feel they are fixing their own house. You will get a lot out of it.

As opposed to saying or writing perfect, I prefer to use and seek excellence regarding a person or a service. Butter Plumbing is an excellent company or service provider with fine employees and is highly recommended. It's an excellent service provider because of its employees. The operative word is service. The Butter Plumbing employees provided excellent service to us which has been often hard to find in this area.
Our house was flooded due to a faulty washing machine. The restoration company needed a water heater (that was enhanced with certain parts to perform solar functions) to be disconnected so the restoration company could remove, replace and paint drywall in the garage. The initial plumbing company that visited essentially disconnected the device with NO PLAN to ever reconnect it, advising me that the parts for the device didn't exist or couldn't be found. I had serious doubts and refused to accept that position.
I was ultimately referred to Butter Plumbing. Butter Plumbing's Nelly, Ura and also Dawn are the 3 people with whom I exchanged communications and observed workmanship that deserve special recognition. In particular, Ura is a remarkable, knowledgeable and skilled person. From the first encounter with the kind and effervescent Nelly to the physical visits by the pleasant and professional plumber Ura and a follow up call by a thoughtful and thorough Dawn as well as a subsequent chat with Nelly proved to me each time that this is an excellent and premier company in Clark County.
Upon Ura's initial visit, he assessed the problem and then returned with the proper parts which fixed the unit. He also gave me an excellent education about the device's functions and future needs far better than the (now out-of-business company which sold me the unit) ever did!
We were and are extremely pleased with the personnel and the actual service provided by Ura. This company is highly recommended. Excellent service is a rare commodity these days. So when in need, call the excellent Butter Plumbing Company!

Robert helped fix my water heating system, so now there's heat throughout my entire house. He did a great job, quickly and effectively. He came just a few hours after I called. Would call again if needed. Highly recommended. Very nice, fair price and best of all, they left the place cleaner than they found it.