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Drain Busters

Drain Busters

Plumbing Service
6325 Harrison Dr, Ste 7, Las Vegas, NV 89120
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Description

We Are Closely Following The COVID 19 News We are currently open and providing services to our customers during this difficult time Rest assured our technicians will be practicing safety measures to ensure the health and wellness of our customers We specialize in Hydro Jetting, Grease Trap Cleaning, Septic Tank Services, Sewer Services, Rooter, Snaking, Chain Knocking and Tree Root Removal With our priorities on service to our customers over profit, we start out in the right foot with you, we offer only Integrity Based Expert Drain cleaning with cable snakes and Rooter. Hydro-Jetting with high pressure water to scour inside the pipes, video pipe inspection to see inside the pipe, electronic locating of drains and sewers. We are a professional drain cleaning company, cleaning drains and associated tasks such as high pressure water jetting, video inspection and sewer locating. We do not perform any plumbing tasks other than related to gaining access to drains requiring cleaning or purging

HISTORY

Established in 2015.
Troy the owner has over 32 years experience, and still works in the field everyday because he loves serving others instead of managing from his office. He started this company because he knows all to well what consumers are up against when they call out a company, he knows they need a safe alternative that they can trust and we’re proud to be that company. We also have the best equipment from a cable machine to hydro Jetters and sewer video and locating equipment.

ABOUT BUSINESS OWNER

I've got over 30 years in the industry. From a drain cleaner to a plumber and then as a plumbing contractor for over 15 years here in town.

It is absolutely my pleasure helping you, I take great pride in my skill set along with my outstanding customer care. I understand that this can be a stressful time and finding someone you can trust, it can be overwhelming when requiring immediate service.
Well with Drain Busters you’ll find comfort in my attitude and overall approach to doing business with you and you’ll relax once you can see that we are authentic and actually nice too. We don’t play silly games to take your money, we know you came by that money the hard way and if you must pay someone you’d like them to earn it. That’s what we do, we earn your business every time and we understand and agree that we must prove our integrity over and over and that’s okay with us/me.
Hope to serve you soon and hopefully make your day a little brighter while we’re at it.

SERVICES

Plumbing inspection, Plumbing repair, Septic system cleaning, Septic system pumping, Plumbing installation or replacement, Hydro-jetting, Septic system installation, ,

Reviews

Rhonda K.
Rhonda K.
7/15/2019
Very professional!  Drain Busters was able to get to our job the same day & their quote was quite reasonable.  I really liked the security of having the picture & background for the plumber that was showing up at my house. Nice touch to ensure my comfort of a new contractor.
Jeremy B.
Jeremy B.
05/03/2021 12:00:00 SA
I can't say enough good things about this company.

We had what had been diagnosed prior to Drainbusters as one gas leak, but turned out to be multiple gas leaks in our house. Drainbusters not only found leaks that multiple other plumbers either could not find or flat out refused to look for, but they set us up with a temporary water heater to keep us in showers and laundry while they worked on the leaks.

It was a tough job involving cutting into drywall, looking for leaks, replacing pipe, looking for more leaks, etc etc. But they were persistent, surgical, made extremely clean cuts in the drywall, tested everything multiple times, left everything clean, and checked up on us regularly to make sure everything was good afterward.

These guys were amazing, highly recommended for any job.
Carol B.
Carol B.
03/05/2023 12:00:00 SA
Received referral from Josh of Standard Wholesale for Drain Busters to resolve commode issues (leak, fill valve issue & clog).  The experience with Drain Busters was excellent.  The professionalism both on the phone and with the technician's onsite plumber, AARON, were excellent.  The feedback, not treating me like a dummy, explaining everything that was going on were great.  I did not feel charges were excessive and I did not feel I was nickel & dimed.  Charges were very fair.  Although a 2nd visit was necessary because the repairs worked for a short while, upon my call Drain Busters came out right away & because of the quick responsiveness I feel Drain Busters stands behind their work, with good business ethics.  Aaron knew exactly what he was doing & what the problem was.that did not require commode replacement.  I am extremely happy with their services and highly recommend Drain Busters.
Laurie F.
Laurie F.
03/02/2018 12:00:00 SA
I wish I had discovered Troy earlier. I have an older 1960s home with non-stop plumbing problems. Troy is very reasonably priced and goes above and beyond. Highly recommended.
Britt W.
Britt W.
11/04/2018 12:00:00 SA
Three weeds ago my rental property had drainage problem in the master bathtub. I called other company: Pure Plumbing and they were not able to clear the drain, telling me my property is old, in order to clear the drain, they had to tear down the wall and move the bathtub.

I called Drain Busters and set up an appointment for 2nd opinion. Troy with Drain Busters came within a hour of two hours time frame. He completed the job within 30 minutes. Drain cleared and charged me only: $79. Pure Plumbing charged $125 and did not clear the drain.

I highly recommend them and will use them again for my future plumbing services.
Karen O.
Karen O.
09/01/2021 12:00:00 SA
I contacted Drain Busters about replacing a bathroom toilet. They were very prompt in responding.  The day of the estimate appointment the service man called to let me know that he could actually replace the toilet that same day. He gave me what I thought was a very reasonable price. The service was excellent and I am very happy with my new toilet. I would not hesitate to recommend Drain Busters to anyone.
Dennis M.
Dennis M.
8/28/2019
Had to call drain busters out to replace my garbage disposal. They were able to come out same day. While replacing the old with the new, we noticed a crack in the new disposal. Nathan (the service guy) was kind enough to wait for me to run it back to Lowe's and exchange it for another! These guys are very professional and courteous! I call them anytime I have a plumbing issue and they never disappoint!! Thanks Guys
Leslie M.
Leslie M.
2/17/2020
Called drain busters presidents day because woke up to a completly clogged kitchen sink and garbage disposal. They got to the house at 12:30 and fixed it cleaned it all out. Very professional and reasonable prices. I highly recommend them and will use them again for any plumbing issues.
Kenneth R.
Kenneth R.
05/09/2021 12:00:00 SA
Drain busters are awesome. They get right to the point and do the job right. The crew that came out was very polite especially to the apprentice that was with him.
Jason H.
Jason H.
12/08/2019 12:00:00 SA
I have a rental property in Henderson and my tenant said the toilet was stopped up. I called Drain Busters and they were available to come out the next day. They did a great job communicating with me the whole time and the person who called me was super friendly. When the got there, the toilet was not clogged so essentially my tenant wasted  everybody's time. Drain Busters did not charge me for the service call which was awesome! I will definitely use them the next time I need plumbing services!
Alison M.
Alison M.
7/27/2018
I'm writing this review based on the fact that Troy responded to my call.  While this may not seem like a big deal, there are so many in this town who evidently don't desire to stay in business.  Troy offered to be at my home within the hour.  My husband had found someone who was on there way, otherwise I would have used Troy based on his professionalism and Yelp reviews.  Thank you, Troy.
Charlie L.
Charlie L.
9/20/2022
Drain Busters has now become our go-to plumber in the Vegas area. We purchased a home in Henderson and quickly realized that we had a huge issue on our hands with the plumbing.

After getting multiple quotes from different vendors, we decided to go with Drain Busters, because they seemed to have the best idea of what was going on, and seemed to have the highest integrity. Other plumbers recommended a full replacement of the sewer system, which would include demolition of existing rooms in the house. We hoped that we didn't need to go that far as it would've been time intensive and expensive.

Drain Busters initially recommended chain knocking the existing pipes to get rid of buildup. When it was evident that one of the areas of the pipe (not the whole thing) needed replacement after all, the owner Troy was very proactive with updates and transparent in what was happening. He also did not charge us the full amount of what it'd normally cost to do this job, to help compensate for the fact he didn't initially recommend the partial replacement.

Overall, I found Troy to be honest, hard-working, and very communicative. We got the problem resolved for about half the cost of what the other plumbers had quoted us. Thanks Troy + your excellent in-office team, for helping us make lemonade with lemons.
Liberty L.
Liberty L.
2/16/2020
I really enjoyed working with this company. I thought that their price was fair, and they even threw in a little extra work. The employees were very nice, and showed up on time. Nothing bad to say! Everything went very well. Thank you Drain Busters!
SnowWhite W.
SnowWhite W.
7/26/2019
The roots of my 2 Palm trees in the front of my house keep growing into my main line. I had a highly rated plumber come last year and the year before and snake the main line. He told me it would probably get clogged every year because of the roots and to remove the trees and replace the pipe which was around $5k. My main line backed up again last week. I decided to call Drain Busters after seeing all their different snakes and great reviews. Nathan came out first and was able to clear the line. He put a camera down the pipe and said he could not get the entire root cleared. So the next day the owner came out with the huge truck you see in the yelp pictures and cleared away the rest of the roots without extra cost. He said the root should be cleared for at least 3-4 years and also told me about a product I could buy that would kill the root when it grows back. These guys were amazing. They were so helpful and patient and weren't trying to rip me off! I will definitely be using them again!!!
Lesley V.
Lesley V.
12/21/2019
Troy came two days in a row to attempt and help me fix our bathtub drainage problem. In the end it is a more serious problem requiring more invasive measures.  Troy was kind enough to offer advice, contacts for people who could get the job done, and didn't charge us.  Very kind if him!

If we have any other problems- we'll definitely keep Troy's number on hand.
Frankie L.
Frankie L.
5/13/2022
My Water Heater failed and flooded my garage, which was carpeted & had many boxes in it.
Stephan Cain arrived promptly at 8am. He swapped the warranted-old unit at Fergusons (that added 2 hours), and got the new pan, straps, nipple & stainless flex pipe needed.
Stephen saw the scrap counter pieces in the garage, perfect timing (they were going to the trash). He fitted them on the heater platform & adjusted to fit perfectly. That raised the new heater to the perfect height for the vent pipe.
Stephen was very thorough, polite and professional. I hope Drain Busters recognizes this professional as an outstanding employee.  Stephen deserves a bonus. KUDOS!!
José H.
José H.
09/06/2022 12:00:00 SA
Nick was super helpful and honest. He's skilled, professional, & informative. Will return to their service.
Michelle A.
Michelle A.
01/07/2019 12:00:00 SA
Troy was awesome  and Chris his assistant too!  Had a toilet issue and Troy worked very hard to solve it they had to come back the next day but they solved the issue the clog was way down in the line. Troy knows his stuff !  We would definitely call him for any plumbing issues. We have already gave his contact info to family & friends!!! Very friendly and in this Day & age it's great to find people such as Drain Busters ! If there were more than 5 Stars this company would have them !
Michael S.
Michael S.
1/19/2022
I have had  this Drain Busters out for a number of different plumbing projects in my businesses over the years and they always do a great job. They are punctual and arrive when they say they will. The customer service, from the people answering the phone to the  techs that come out to do the work, is on point. They work very clean and come to the job looking like a pro.

I will definitely be using them for all my plumbing needs at home and for my businesses.
Brenda H.
Brenda H.
12/03/2020 12:00:00 SA
Larry was awesome! Very friendly and professional, he fixed my leaking toilet in no time and pointed out some things I should get checked and the prices are fair.  Thanks Drain Busters! I highly recommend this company!
Paul Y.
Paul Y.
12/10/2020 12:00:00 SA
There was a leak in my laundry room and I looked at yelp for help and was Intrigued by the 5 star reviews they have. A very polite lady answered the phone and enquired about the problem and scheduled an inspection right away.

Boom! with out any follow up call, there comes the rescuer, MR.DAVID. A sociable, well mannered & easy to talk to person. Inspected the leakage , explained to me and the insurance company about the problem.

Once, the restoration company made necessary amendments, he promptly came back at the day & time they promised and reinspected ( now, that the walls were open) and i was told that the leakage is from the drain pipe and the bathtub (underneath lies my laundry room) and needed a new bath tub, that means a new tiling , labour, drain pipes etc. My heart dropped as we were expecting a baby in a week, holiday season and a lot of expenditure in the forecast.

But, Man oh man! this guy calls me back while I was at work , These were his exact words, WE WANTED TO HELP YOU OUT SINCE YOU HAVE  A LOT OF  EXPENSES , ESPECIALLY WITH A BABY DUE IN A WEEK. WE CAN MAKE SOME ALTERATIONS TO REDUCE THE COST & FIX YOUR PROBLEM. SO THAT YOU CAN ENJOY WITH YOUR NEW BORN RATHER THAN STRESSING ON THE FUNDS. What a kind person and the company. What business these days things about kindness rather than profits, But Drain Busters did. They fixed the problem in a few hours and 24 hours , I was able to use my bathroom with no leaks what so ever.

They have won my heart and a client for life. David is the guy to go to and a true asset to Drain Busters. We need more people like you in this world. You brought down my expenses to a less than half with your quick and smart thinking. I highly recommend David and Drain Buster to all the potential clients. Way to go Drain Busters.
Christopher L.
Christopher L.
10/25/2018
Kitchen Sink Unclogging, Troy came out and serviced our sink which had a big clog somewhere down the line. He snaked and used water jetting to get our sink draining again. His price, service, and knowledge were top notch. Highly recommended
Raymond C.
Raymond C.
5/21/2020
The first time I use drain buster they sent me the technician Dalton was a good technician to fix the problems as we needed but today I need them to fix the drainage leaking they sent me the technician don't Know anything with a bad attitude, I told him the ceiling was cut open he can remove the old pipe from bottom, but he just cut out the P traps and force me to show him on the second floor shower pan and he said he is professional he need to remove the old glue pipe from the top of the shower pan , I'm not agree cause he may get more damage on the shower pan than he just just said he can't do it and left with bad attitude same like he was a really pro but I know he is not, after he left l got some other company to fix it right from the bottom l attack some images to show what he did just cut the pipe off and left, and a final we fix it From the bottom without any damage on the tiles just told 30mins to get everything done right
Laxmi G.
Laxmi G.
8/23/2020
I rarely have tire issues but when one of my tires popped, lilo was the first one to come and help me. He was walking down and saw me and immediately knew what to do. He had my car going in no time. I would recommend him to all my friends.
Kim W.
Kim W.
11/25/2019
Awesome service! Helped me with other issues in addition to what I called for. Very helpful and timely. Reasonable prices compared to others. Thank you!
Christopher M.
Christopher M.
5/17/2021
Soooo. I called this company for a second opinion. Very responsive. Quick. Asked for some pics. Sent out a manager. Assessed  the situation. Very honest. Said it could be a small fix or complete gut job. Original company was only interested in complete tear out. Drain busters sent a tech early next morning. Prompt. Clean. Booties. Tech agreed Let's attempt the simple fix first. Ok, lo and behold it worked. Leak completely gone. Thank you!!! Great job!!! I want to give credit to the tech. But I'm terrible with names ‍. Youngster. Talented. Professional. So owner, if you respond, please give him a shout out.
Mike W.
Mike W.
11/26/2017
I had a sewer clog that was backing up both toilets into the bathtubs. Through Yelp I sent emails to a few companies asking for an estimate and Troy(owner) gave me an estimate of $69 he even did some extra work and didn't charge  me, by the way only 2 companies sent estimates, he got my sewer unclogged and I gave him a tip on top.... not just for the great work, but for his Great personality and friendliness. He might not have many reviews yet, but if he continues to do great work at more then fair prices I'm sure he will only have satisfied clients...I'm one and highly recommend  his services. Ty Troy
   ty  mike
Victor J.
Victor J.
12/13/2020
Having a clog is a miserable experience. At least, it's nice to receive personable, professional service at a reasonable price.

Drain Busters delivers.
Marchella W.
Marchella W.
6/18/2019
Amazing company! I was able to get my quote via Yelp and then set up my appointment by text. I didn't have to speak to anyone on the phone and as a single mother and working full time, I'm constant in the go! The appointment was so convenient!

Nathan, the plumber who worked on my kitchen sink, was awesome as well! He arrived earlier than schedule with was great and he didn't let my dog bother him! He did amazing work kept the kitchen clean as he worked. Great service! Great company! I will only be using them for any future plumbing issues!
Natalie B.
Natalie B.
4/23/2020
They were great. They were able to come out quickly, they explained, showed me, and repaired the leak I was having. They were fast, professional, and answered all questions I had. My tub upstairs was leaking through the ceiling into my kitchen downstairs. They gave me a name and number of a trust handyman to repair my ceiling. They were very reasonably priced. I will be using them again in the future.
Allie L.
Allie L.
03/10/2020 12:00:00 SA
Hands down the best plumbing service you can use in Las Vegas, NV.  

Troy and company provided fair prices, clear information, and warm customer service.  When we had issue with our toilet/pipes, Drain Busters took the time to diagnosis the problem and figure out a solution.  We didn't feel like a number.  With over 30 years of experience, Troy knows what he is doing (he removed a screwdriver from our pipe!) and he tells the truth and he doesn't try to upsell and he is willing to put in the time/work to help.  He saved us from paying copays, adjusting our lifestyle to having to use only 1 toilet, and having to file with our homeowners insurance.  In the end, he saved us money.

Drain Busters will be our go-to plumbing service and we hope you consider them to be yours.
Chaz G.
Chaz G.
4/20/2019
Listen. I want to be vulnerable with you because I need you to understand the full situation. I've got an onion allergy, which is fine, but it's also really annoying because onions are in damn near everything, and constantly hidden under the mystery ingredient spices. Anyway, brewing both inside my plumbing system and my gastrointestinal system was a perfect storm of neglect, surprise onions, and self-loathing. Let's just say that a beyond-the-plunger situation was created.

My beautiful baby angel of a wife quickly found Drain Busters through Yelp as I slowly overcame my fragile masculinity and reached out for help. Soon after, Christopher at Drain Busters and I found a time that worked and an amazing plumber who I, due to smoking too much appetite stimulant, regretfully forgot the name of  arrived to make everything right again. Fun fact: if you flush floss down the toilet because your overactive cats keep fishing it out of the trashcan, that floss may actually get caught on the coarse, unglazed inside of the toilet. I learned this because the plumber who came out was especially  informative and told me what was actually going on inside the bowels (get it) of my porcelain memory hole.

An ounce of prevention is worth a pound of not having to panic in the middle of the night because you blew out your toilet.

The result? Next time I win that surprise, all-expenses paid vacation to Browntown, I know someone who can help me get back home.
Jameil S.
Jameil S.
11/06/2020 12:00:00 SA
Had a great experience with drain busters. David was genuine, knowledgeable, and very professional. He finished a high quality job and honored the original quote despite some unforeseen complications. We appreciate his honesty and are very happy with our new plumbing fixture. Will seek their services again in the future.
Danny S.
Danny S.
4/14/2020
Our kiddo dropped a screwdriver in our main toilet pipe when I was installing tile in our bathroom. Needless to say, it caused a disaster when all the backed up water began to overflow and seep through downstairs. Thank goodness for Mike at Drain Busters, he got it out! He was professional and his expertise was on point. Thank you guys!
Kathleen H.
Kathleen H.
9/14/2020
Lilo and Nick came promptly this morning.   Had the work done in less than 20 mins.  They were very kind and very professional.   And extremely reasonable.   I would highly recommend their services.   Every company should be so reliable.   Thank You!!!!
Smiley F.
Smiley F.
8/29/2018
My 15 year old house had a clogged kitchen sink drain that I was not able to fix the night before. He arrived on time and even the same day I called for help. He quickly fixed it. He left the house much cleaner than it was before and the cost was relatively low. As a bonus, he was wonderful to talk to and it was an absolute pleasure to get to meet him. This was by far the best service call to my house ever. I am usually too busy to write reviews or only write them if I'm really upset. But everyone needs to know how good he is. Call him first.
Brock L.
Brock L.
8/17/2019
Requested a quote on yelp and had answer back in 10 mins. They were able to schedule me for the next day, and the service tech even showed up early. Very professional service, and kept me informed from start to finish. Will recommend them going forward, and will use them again for any plumbing needs.
Clare C.
Clare C.
12/10/2018 12:00:00 SA
We had a severely blocked drain from our tub causing backup through our shower drain, with no mention of the toilet backing up into the shower as a result. I sent Drain Busters details to my husband, they came a short time later and completely cleared the clog for an excellent price. I asked my husband how they were and he said fantastic-which is high praise from him. Thank you drain busters!
Klar S.
Klar S.
1/27/2021
I hire this company to fix my faucet, they came 3 hours after my original appointment. They took so much time and give me a really high quote. Charging me double comparing to other companies. It's not fair when they change price. I asked them the brand of my faucet they didn't tell me the name. They lied to over charge me. They deserve zero start. Bad company. Will report them for lying and over charging
This is disappointing
Toni T.
Toni T.
04/06/2019 12:00:00 SA
Christopher was very friendly and helpful with scheduling an appointment to clear 2 slow flushing toilets and fixing a sink stopper at my elderly mom's house.  A very nice young man, Nate, came and worked diligently on the 2 toilets and went above and beyond.  He was courteous, clean, and very professional and reminded my mom of her grandson who was so very kind and helpful.  She was most excited about have her sink stopper fixed.  Thank you, Nate and Drain busters.  We would use you again and refer you  to others.
Jimmy B.
Jimmy B.
3/31/2019
This is absolutely the best plumbing service in town. I went to 3 plumbers before him and they all couldn't even snake a drain. Drain Busters fixed my sink in an hour.
Lloyd A.
Lloyd A.
7/25/2023
this is a follow up review from my last one,which wasn't too good. being in the service industry for over 30+years i know what is good customer service and what Drain Busters(Troy) exhibited shows he(they) know what is good service, after having a issue with them the last time and venting my frustration, Troy responding and not only admitting they were at fault but actually sent a guy out today to remedy the problem, now that is how you keep your customers. Not many companies would do what they did, most will give excuses but they owned it and fixed the problem, will forever use them in the future, thank you Troy and Drain Busters.
Christian M.
Christian M.
5/27/2018
Troy is awesome and such a genuinely nice human being. He saved our butts twice now by helping us out with removing some washer hoses that were corroded so we could get our new washer/dryer set installed, and he replaced a toilet in probably about less than an hour. Both times he only charged his service fee- amazing! He's super respectful of our home and cleans up after himself thoroughly, and also wears shoe covers in the house without me even having to ask so as not to dirty up the carpets. He won't break your bank and you might even get a new friend out of it- we definitely did. Skip the other plumbing companies and just call Troy.
John E.
John E.
8/17/2023
Drain Busters was great.  They beat the competitor on price and communicating with me.  My sink install went smooth and quick.  It looks great and functions properly.  Nelson the tech was on time and polite.  
They will be my go-to for plumbing needs.
Eben F.
Eben F.
3/26/2019
This company gave us the lowest quote out of the 5 companies we called, but that doesn't mean the service suffered at all. They were called to reseal a toilet, but also fixed a blockage in our pipes which got our whole system working again. They did all that for a very great price as well. The plumber that arrived was very professional, fast, on time and knew what he was doing. Would definitely recommend them.
Kim R.
Kim R.
8/27/2020
We had a great working relationship with Lilo. He was on time, finished the job accurately and was also very personable. Choosing this company was a great choice. Thank you Lilo and Drain Busters.

I definitely recommend this company.
David C.
David C.
01/10/2019 12:00:00 SA
Great work and more importantly.. AMAZING ATTITUDE towards everything they are doing! I'm sure there are many excellent options for plumbing services in our valley, but if you want to deal with a hard working, honest, and easy to deal with business - Troy / Drain Busters is the right choice.
J W.
J W.
3/31/2021
Thomas and Chris! You guys rocked it!

Been fighting a slow drain in our bathtub for a few years. I'm a proud fix it myself guy, and don't know when to quit. That is, until I get the stink-eye from my spouse and am told to call in the pros. The gang over at Drain Busters deserve ALL those 5 star reviews and more! They were available for a next day appointment, arrived COVID ready, put up with three crazy dogos that greeted them, and knocked out that clog that haunted me for years. Do I feel lesser of a fix-it-up guy? No. Do I know when to listen to my better half? What a stupid question, if I didn't I wouldn't have found my go-to for all plumbing needs! Thanks all!
Kurt R.
Kurt R.
10/01/2019 12:00:00 SA
Asked for a price quote through Yelp. Had a reply from Troy the same day.  Out of a half dozen companies Drain Busters had the best reviews and the best price.  Nate showed up on time and did a great job with my rusted kitchen faucet.  He could of charged for the extra labor for having to saw the faucet out but he didn't.  I appreciate great service and great prices and that is what you'll get from Drain Busters.
Danielle B.
Danielle B.
12/10/2020 12:00:00 SA
We just had Rickie fix our clogged toilet and water pressure, literally one of the most efficient and professional services we have ever had! Rickie displayed great customer service and is obviously an attribute to Drain Busters! We will use Drain Busters again!
Susan C.
Susan C.
7/30/2019
I just had Drain Busters install a garbage disposal..a great company and my technician, Nathan, was knowledgeable and friendly. All their products are MOEN . Drain Busters do everything associated with plumbing. Highly recommend this company. They were also available that fit my schedule
Maria S.
Maria S.
06/01/2020 12:00:00 SA
If you all look at pictures and videos from May 30, 2020, it's our house, the one with NV power lines running over our broken pipe. We know it was a tough job for Troy. We were shocked by the lack of room Troy had to work with and work he did, also during one of the hottest week's we've had so far in Vegas this year! His work ethic is beyond impressive!
This isn't the first time we've used Drain Busters and we will never use anyone but this company! Troy has put together a company that is honest, hard working and affordable!
Seriously, We can't thank you enough Troy! Mike and Maria Seba
P.S. The grass is already looking better!
Scott C.
Scott C.
09/09/2019 12:00:00 SA
Great job fixing my leak.  Nathan came over right on schedule, quickly figured out the problem and had it fixed in no time.  I hope I don't need them again anytime soon, but the next time I have any sort of leak, I'll call Drain Busters.
Theresa P.
Theresa P.
11/03/2020 12:00:00 SA
Called Drain Busters due to the excellent Yelp ratings.  They did not disappoint. From beginning to end, the service was outstanding. David was professional, knowledgeable, kind and thorough. Do not hesitate to call this company for your drain cleaning needs.
Cookie L.
Cookie L.
02/09/2022 12:00:00 SA
Once again Drain Busters came to the rescue! I live in Ohio and when something needs repairing at my elderly mother's condo,  it's reassuring to have a reliable company step in. Their customer service is what sets them apart from other companies. The office staff is professional, friendly, and accommodating. If I have any questions or concerns, Sam, the office manager, is quick to take care of it. I like that they immediately text your appointment time with the name of the plumber assigned to the job. They text you when your tech is on the way and email an invoice after the job is completed. The tech arrived on time and discovered the source of a dishwasher leak. Rats are a huge problem in Vegas and they had chewed through the supply and drain hoses on a 25 year old DW! He sent me photos and I made the decision to replace the old DW. Sam, helped with selecting a new dishwasher and coordinating the repair appointment after the new DW was delivered. The tech was back at it yesterday, on time and ready to go.

This is my third time using Drain Busters. Alex and Aaron came out last year and were excellent plumbers at each visit. Drain Busters checks all the boxes for me...friendly staff, great communication, upfront pricing, punctual and repairs done in a timely manner.
Kiley S.
Kiley S.
09/07/2020 12:00:00 SA
Great company to work with and very fair on the pricing. This was the only company the didn't try to charge me a trip charge for each of my toilets. Lelo was on time and a really nice guy. Drain Busters and Lelo will be the only people taking care of my plumbing needs. If you need a plumber, dont waste your time looking around, I did it for you. Call Drain Busters and they will take great care of you at a very fair price.
Shawn W.
Shawn W.
01/01/2023 12:00:00 SA
Drain Busters came out to investigate a leak.  They offered to do it for free and true to their word, they found the leak and gave a quote to fix it. They were very honest and fast, and if it wasn't something that I could fix myself I would have gladly hired them to fix the issue.  I will definitely call them for all my plumbing needs.
Robert M.
Robert M.
11/29/2020
Had a toilet that needed replacing, and after a fair amount of research I decided on Drain Busters -- there were a few others rated very well, but Drain Busters offered the best price. Nathan, the plumber for our job, was quick, courteous, and a heck of a nice guy. I have a habit of lurking around asking questions (if I was a cat I'd have been dead a long time ago), and he never hesitated to satisfy my curiosity.

Highly recommended!
Elio G.
Elio G.
1/22/2022
I called to clear my main line from my clean out towards the street. I was charged $250. The line was not cleared. The excuse was that they did not have the right head and their line was too short. They would have to go to the office and get the right equipment. Never happened.
Ruben W.
Ruben W.
4/24/2018
Quick and fast service at an affordable price. I would use Drain Busters again in a heart beat.
Jennifer L.
Jennifer L.
7/23/2019
I had an issue with my kitchen sink draining really slowly and after multiple google searches and chemistry experiments with baking soda/vinegar, I gave up and decided to look on Yelp for a plumber. Drain Busters popped up and because I was at work and couldn't call, I used the 'Request a Quote' function and messaged them along with a few other plumbers.

Christopher responded to my message in less than 10 minutes and gave me quotes for snaking & hydro-jetting. A few other companies responded and asked me to call... and some other companies never responded to my messages. I really liked that Drain Busters was straightforward with their pricing and provided me multiple options. I never felt like I was being pushed toward getting the more expensive hydro-jetting service and Christopher assured me that whoever comes to my house would evaluate the problem first and advise of the best option.

I was able to get an appointment for the next day (today!) and was quoted a 3 hour arrival window with confirmation texts and an official email. I told them that I would be at work and to please send me a text when the technician is on their way so I could leave work and head home. I received a text from Christopher about an hour prior to my appointment saying the technician would be on his way shortly.

Troy was my technician and also the owner of Drain Busters and he is SO nice. I am weary of contractors especially after having a negative experience with one in the past but Troy couldn't make me feel more comfortable about plumbing, haha. Also, +10 pts for him showing up with shoe booties - very awesome!

He took a look at my kitchen sink and I asked if I needed hydro-jetting and he told me no, a snake would suffice. It's so great that he's honest and doesn't try to sell you on something that isn't necessary. He also helped me fix a shower drain issue that I've been putting off / ignoring for a while. Troy was patient with all my questions and curiosity and explained everything along the way. He really enjoys and takes pride in his work and it shows during conversation with him.

For payment, they accept credit card, check, or cash and also email you a receipt immediately afterward.

I'm excited to be able to wash dishes without pooling water again! Highly recommend! I prefer not to have plumbing issues obviously, but if I ever do again, I know exactly who to call! :) Thanks Troy & Christopher!
Ken M.
Ken M.
11/30/2020
A leaking bathroom drain pipe that resisted my attempt to fix it was a good reason to call Drain Busters. They replied within minutes and an appointment was set up the next day since the leak was not critical.

Sent in a photo of the problem drain pipe and got an estimate that I accepted. The company sent David to fix the problem. He determined what was wrong, what was needed, and proceeded to complete the job in 30 minutes after double checking for any further leaks. He was on time, personable, professional, knowledgeable, and wore a face mask. Cannot ask for anything more!

We'll be calling Drain Busters back for any other plumbing needs....
Clara M.
Clara M.
05/04/2019 12:00:00 SA
Nate did an excellent job!  We had a clog in the kitchen sink drain that my husband couldn't get after multiple attempts snaking. We quickly decided to call a plumber and Drain Busters was out within two hours. Nate was quick, clean and even added an enzyme for us since we had just bought our house. We will definitely call Drain Busters again. Great customer service!
Christina T.
Christina T.
1/28/2019
Don't look any further just call Drain busters! Im so glad I found Drain Busters on yelp to fix the leak I had on my toilet.  Drain busters had a very fast response time. They were also very convenient and flexible with my schedule. The price was the best from all the other plumbers  I reached out to. Both Troy and Nathan were very nice and I loved their honesty. If I ever have any other plumbing issues I am definitely reaching out to drain busters again!!!
Brian K.
Brian K.
12/02/2017 12:00:00 SA
Troy was amazing! He was quick to respond to our inquiry, has great prices, detailed in explaining all procedures, and is amazingly personable. We had a clogged drain and he came over and assessed our needs, gave us a price for work needed that blows his competitors away. He offered all of these great perks well after the sun had set, in addition to being a great guy who is easy to talk to. We can't recommend him enough!
Marie L.
Marie L.
4/15/2023
HORRID! They never show up as promised and tell you lies about it.

I wrote several paragraphs about my experience and Yelp deleted it. :(
Elise L.
Elise L.
12/28/2018
Troy and his assistant replaced three toilets at our house recently.  They were efficient and friendly.
Their fee for their services was also very reasonable.

I was disappointed that they were late, but they did keep in constant communication with updated arrival times.

I would be willing to use Drain Busters again for future plumbing services; however, I would suggest to the company that they are more respectful of their clients time and arrive promptly.
Jodi K.
Jodi K.
02/01/2021 12:00:00 SA
I had a somewhat emergency situation later in the day on a Sunday. My outdoor spigot was leaking into the wall and flowing out the bottom. I had to shut the water off to the house and certainly couldn't leave it that way. I assumed there was a crack in the pipe as it wasn't leaking from the spigot itself. I did a yelp search and found Drain busters with a 5 star review and gave them a call. The lady on the phone (I forget her name) was awesome. She texted the tech right away to see if he could do another call, then she got my information and said I would be notified when he was on his way. Chris arrived only 20 minutes or so later and was so friendly and helpful. He even liked my dogs! ha. He assessed the situation, had to go to two different home depots because the first one didn't have the parts he was looking for. The pipe had cracked off just inside the wall, so he had to replace the spigot and the pipe. By the time he got back from home depot it was dark and I had rigged up some lights for him. He could've rushed the job but he didn't.  He was efficient and did a great job. He made sure nothing was leaking and even attached my new hose to the new spigot. The price was reasonable for late in the day on a weekend. I really appreciated the great service and work that was done. Will definitely recommend them to others and call them in the future if I need more plumbing done!
Thank you Drain Busters!
Phil ..
Phil ..
05/12/2022 12:00:00 SA
My experience with Drain Busters from the the initial phone call inquiring about their services and including the service technicians knowledge and skill  was excellent.

I recently had a clogged bathtub drain. I reached out to Drain Busters on a Sunday (which I was pleasantly surprised they were open). The dispatcher was very pleasant and understanding of my needs. She was able to schedule a service call the next day between 12-3pm. Perfect. About an hour before my scheduled appointment the dispatcher called and asked if it would be convent if the technician could come now, yes of course.

The technician, Mark arrived and professionally introduced himself and asked about my needs. He listened carefully and understood exactly what was needed. Mark immediately assessed the situation and explained what he would need to do. A short time later my bathtub drain was back in working condition.

My sincere thanks to everyone with Drain Busters and Mark.
James L.
James L.
3/13/2019
Excellent company to do business with. On time, very professional and they get the job done right. Great prices.
I highly recommend Troy and his team to help you with your plumbing needs.
Collin H.
Collin H.
10/11/2020 12:00:00 SA
Drain Busters was one of the first companies to answer my online quote request, they had the lowest price available for the service I needed, and offered the closest appointment possible.

Lilo was my technician, and he called me 30 minutes prior to his arrival to let me know he was on his way. He was friendly and professional, and cleared the cog in less than 10 minutes.

I'll be calling this company if I need any work done in the future!

Thanks!
Kim T.
Kim T.
2/20/2019
First time we've used this company, and we're Very Pleased with the Quick Response and Service. Nathan was pleasant and explained everything as he worked. On top of all that, the price was very reasonable. We will highly recommend DrainBusters!
Bob E.
Bob E.
5/19/2018
When our garbage disposal broke, I decided to get quotes for businesses here on Yelp. To my surprise, a the average quote was $300 and I was not happy about that.

Troy was one of the people who gave me a reasonable quote in a swift manner. He was able to squeeze me in to his schedule despite the short notice and was very friendly throughout the entire process.

He was a bit late to arrive but he gave us a courtesy message to let us know that he was finishing up with a current project and that he would stop by soon. When he got here, the first thing he said was thank you for choosing his business to service my home. I thought he was genuinely a great person because of that polite gesture. He also wore protective covers on his shoes as to not dirty my home.

Replacing our garbage disposal was quick and easy. And I was glad I got in contact with Troy to help! Also, he was trying to see if he could just fix the issue which was a cheap cost than to replace. Unfortunately, that was not the case for me. But I'm glad he tried.

I would recommend him for your plumbing needs!
Liz B.
Liz B.
07/07/2019 12:00:00 SA
It is pretty rare that a job costs less than the quote but that is exactly what happened.   My kitchen sink has been draining slowly and then, right in the middle of making cherry jam, it stopped working all together! I was sure it was going to require major work. My friends told me not to call a plumber on a Sunday as I would, get screwed but I called Drain Busters and by the afternoon Nathan showed up.  He fixed the problem quickly, super efficiently and even cleaned up after himself! Not only that, but it didn't even require the hydro just a good snaking. I owe him a pint of cherry jam and a five star review!
Harold M.
Harold M.
3/14/2023
I discovered my water heater was non operational and Drain Busters came out the same morning and discovered it was under warranty! They had one in their warehouse and within two hours I had a new working water heater and their labor to install it was the best of all the estimates I received! kudos to Aaron, the tech who installed it! He made sure everything worked properly before he left and cleaned up any residual water from the install! I would definitely put Drain Busters on your short list for any of your plumbing needs!
Monika R.
Monika R.
5/31/2020
I reached out to several different plumbing companies on Yelp for a clogged toilet. I actually had two clogged toilets (long story) which are all the toilets in my house (FML), so I needed someone to come out RIGHT AWAY.

Drain Busters was the only company that not only responded promptly with a reasonable price, but was also able to come out within a few hours.

The service was great, the customer service was even better. It was actually the owner of the company himself, Troy, who came to repair my toilet!

Troy was so friendly and professional, I couldn't have asked for a better plumber to come out. He's genuinely passionate about his field and his clients, and doesn't try to upsell you or rip you off, which made me certain that the next time I have ANY plumbing issues I will be calling Drain Busters!
Sarah K.
Sarah K.
10/01/2019 12:00:00 SA
I have looked all over the internet and have received dozens of quotes from different companies. Out of all of them, Drain Busters was the kindest and most helpful. They offered great prices that you can't beat and hard working people. Nathan was our technician and he was such a pleasure to work with! Christopher who helped scheduled and discuss what we needed was absolutely wonderful as well. Drain Busters was fast, efficient, and patient. If you are struggling to find someone you can trust, please take my word for it and give them a call. For all my future plumbing needs I will definitely continue my business with them. Thank you again for all your help!
Don C.
Don C.
12/14/2020
Quick and efficient.  Fast response time.  I was expecting the other shoe to drop when they gave me the bill. but they charged exactly what was quoted. Thanks guys!
Myke S.
Myke S.
07/10/2019 12:00:00 SA
Just has one toilet in my house fixed.  Nathan, from drainbusters, was great. Expert and personable. Fixed problem fast. A real credit to the company
Scott M.
Scott M.
06/05/2021 12:00:00 SA
Technician was awesome. Did a great job, had a ton of knowledge and charged a fair price, highly recommend
J J.
J J.
10/22/2020
I would like to say thank you to Lilo and Spencer for installing my kitchen faucet, being professional and doing a great job. I would recommend the Drain Busters to my friends and family members. Thank you guys.
C. F.
C. F.
4/16/2020
I'm giving Drain Busters five stars because I contacted them and they got back to me within an hour and gave me a fair quote over the phone. I also contacted another company and they asked that I send pictures of the problem. They very quickly quoted me more than twice the price of Drain Busters. When the technician was early and on his way, he left a voicemail and also texted, which was nice because I was on a business call.
So he came in and solved my problem within less than twenty minutes and I asked him to look at two different issues and was nice about it and gave me good advice. Then he went above and beyond and came back after his shift ended to fix the problem with my leaking kitchen faucet for nothing! Thank you Dalton!! So appreciate it!!
I will definitely be keeping them in my contacts for , hopefully, no more problems, but next time!
Adriane G.
Adriane G.
09/10/2021 12:00:00 SA
Called a few companies to get an estimate. This company said they'd do a free estimate. I was happy to pay for the service I original service asked for (deep drain cleaning) after the estimate.

The plumbers came out and we're nice. However the company never said they were going to charge a $95 service fee before the visit. They spent just a few minutes and just said it was the dry p trap. They cleaned the sink disposal rubber drain stopper thing.

When I made the appt they said the estimate was free and never mentioned anything about a service fee. I don't mind paying for the minor thing he cleaned but I think it's steep to charge 95 to tell me the P trap needs water...

I'd be happy to pay for a service if it was explained up front. They say free estimate and then give you a another story. They should be up front. I should have just gone with the other company that gave me a price up front!
Susan B.
Susan B.
10/26/2019
again help arrived on time with email selling us when they will be here. Nate replaced kitchen faucet , checked for leaks, cleaned up and professional. This is our 2nd repair and went as good as could ask for.  Would have to say loved my 10 % senior discount too. thx
Melissa D.
Melissa D.
11/01/2020 12:00:00 SA
I rarely write reviews but I had to for Dalton Anderson. He was absolutely amazing! He was quick and Efficient but didn't leave until he knew he had done the job correctly. Just a week prior we had a bad experience with another company. Not only was this the cheapest that we found but it was also the best that we found! I would definitely recommend Dalton to anyone that needs help with their drains. I know my husband and I will never use anyone else except for drain busters and ask for Dalton Anderson.
Jen G.
John M.
John M.
10/13/2019
Needed an emergency repair (leaking valve in the 11 yr old reverse osmosis system) water spraying. Had to shut main off.  Received an immediate response from drain busters with a quote based on photos I included. Nathan the plumber came exactly at the scheduled time... WHAT??!! Friendly, articulate, loves his job, super skilled, replaced the shut off valve, removed the old leaking system gave us our exact options to replace the old system (installed) for less than half the price of our old system. He even put in flex lines with caps to install the new system!! Best Part Besides. Great Repair, the quoted price was honoredeven though he did all the extra work & completely cleaned up the mess afterward. AAA+ HIGHLY RECOMMEND!
Rick D.
Rick D.
08/09/2019 12:00:00 SA
This plumbing service is hands down the best plumbing service I have ever used. They were able to install 3 toilets in my house on the same day, a Friday, and on short notice. Nathan was one of the most knowledgeable and friendly techs I have ever met. The price is unbeatable and I don't think I will ever call Larkin Plumbing or any other plumbing service but Drainbusters ever again. Thank you so much!
Jessica B.
Jessica B.
10/02/2019 12:00:00 SA
Drain Busters was able to schedule my visit for the next day, glad I didn't have to wait! The tech, Nathan, was professional and efficient. The job was completed quickly and correctly, and I wasn't charged an arm and a leg. Highly recommend!
Liza M.
Liza M.
11/03/2021 12:00:00 SA
It's been 10 months ago when I had a hot water leak under my foundation. Troy, the owner, came out and did an assessment and let me know what to expect,  how things are going to get done and the cost to install an overhead piping for my entire house.  Some things didn't go well when it was all said and done.  I wasn't happy.  Troy came over right away to inspect and he made sure everything was corrected and done, like it's suppose to.  He did over and beyond to correct and compensate and I couldn't ask for more.  Troy is kind, with a heart of gold.  He is as honest as you can get and he has a lot of integrity. Thank You Troy and Drain Busters!
Hannah C.
Hannah C.
10/16/2019
Great service! Reasonable pricing, and quick response!
Nathan was our technician and he was fantastic! Fast, so friendly, and very professional. He was even friendly toward my dog!! He replaced our kitchen faucet, and even took the old broken one away. He was so quick, yet very thorough, even making sure the water temperature was restored correctly. I will definitely use Drain Busters again for my next plumbing need!!
Anne T.
Anne T.
02/01/2019 12:00:00 SA
Just got done with DrainBusters. Price was right and service was good. Response time was great and scheduling was easy. I will use them again if needed. Had a toilet that wouldn't stop running. It's fixed now I'm glad.
Ryan S.
Ryan S.
9/29/2020
Ask for Frank! Great guy and not only does he do a great job but also educates! Any questions you may have he does a great job of explaining in detail for you to understand.  Will definitely hit them up again for my next property!
Warren H.
Warren H.
6/29/2020
Drain Busters changed out my garbage disposal, with an equivalent Moen model. They showed up on time, were extremely professional, and did the job at a reasonable price. They even indulged me when I wanted to perform a specific leak test, which involved maximum hydrostatic pressure test. Dependable, professional, and reasonable!
Daniel S.
Daniel S.
8/16/2018
He wasn't able to help me, but he sent me names and numbers of those who could. He is a passionate dog lover and understands special needs people. Let him play with your dogs!! My short conversation with him was so nice. He will be the first I call with anything in the future.
Jack R.
Jack R.
08/09/2021 12:00:00 SA
After dealing with an incompetent plumber from my home warranty that wanted to charge me for work not needed, I decided to go out of pocket and called Drain Busters to replace a leaky faucet for my tenant's guest bathroom. I have to say the service and communication were top-notch.
I got clear communication from them on every step of the way.

The technician that called me had an awesome name on the call recognition Awesome Dude. He was super nice. He did talked to me about my options and scenarios and had the best interest in mind.

Thank you Awesome Dude!
Pamela G.
Pamela G.
08/07/2020 12:00:00 SA
PERFECT!  I was only prepared to get an estimate this morning. However I could tell that Alex knew exactly what he was doing, unlike some others, he did not act like this was going to be a tricky job,  I needed a new faucet on my patio, as the nearest one was very far away on the other side of the backyard. He had to go through the wall to the kitchen plumbing. He gave me an estimate which was very reasonable. I hired him on the spot, and he did the job in a very short time. I couldn't be happier! I will use Drain Busters for all my plumbing needs!
MJ E.
MJ E.
11/20/2018
I was totally impressed with Troy of Drain Busters last week (11-15-18). He fixed my toilet leaking issues in a fast and inexpensive way. He was willing to give me some range of the job costs before coming out. He even reduced the total charge because it turned out to be an easy and timely fix for him. How many pro's do that nowadays? Total professional. I'm a customer for life and will recommend him to people I know. Thanks Troy.
Janelayne T.
Janelayne T.
02/09/2019 12:00:00 SA
Troy and his team have been servicing my condo with the best response time and customer service! They're always on top of it and even if I'm not home, they update me every step of the way! Will continue to call on Drain Busters for years to come! Thank you guys :)
Gustavo M.
Gustavo M.
03/10/2020 12:00:00 SA
Our kitchen sink was clogged with a terrible amount off sludge. A technician came and did a quick fix and next day Troy finished the work.
He could charge me for a very expensive service since I didn't know better, but instead choose a different approach saving me a lot of money.
Very reliable, he was on time and very knowledgeable.
I will definitely call them again in the future.
Very reasonable price and great service.
Mary N.
Mary N.
7/22/2022
I am very happy with the Drain Busters.  Curtis D. looked and my kitchen sink, saw the issue and fixed it right away.  Grateful for their quick response to my call.  Thank you.
Tanya S.
Tanya S.
4/19/2019
Quick response. Professional, friendly and affordable. Will use again. Kept me up to date on when the tech would be arrive
Michael W.
Michael W.
6/19/2019
I want to thank the DRAIN BUSTERS in helping us buy replacing our last kitchen faucet, now leaking everywhere and making the entire project from my initial phone call thru installation and billing payment was a breeze. Need some bathroom or kitchen or general plumbing work I highly recommend these guys.  Honest, professional, timely and completely competent. I know I will use them again without question. Now you should try them...
Adam A.
Adam A.
04/02/2022 12:00:00 SA
These guys have done a few jobs for me now, from replacing faucets to all my water valves. They are a good deal, I got 10% off my service call. They are diligent in that, before the job started and water turned off, they made sure they had all the parts etc. Only then did they start work. Good people.
Heather P.
Heather P.
12/02/2020 12:00:00 SA
This is the second time I've used Drain Busters. Fortunately not for the same reason as before. David came out and snaked the toilet in my master bathroom. He even cleaned it afterward! Sadly the issue could happen again due to the age of the toilets so I'll be getting new ones installed.
Opp A.
Opp A.
08/09/2023 12:00:00 SA
Honestly, my mom called and they came to the house but the technician was very good looking. 10/10. A little short, but it's ok.
Francisco R.
Francisco R.
1/15/2019
I was out of town and my tenant called kitchen sink was clogged . Found drain busters through yelp very quick response. They were able to unclog the drain for a fair price will definitely use these guys again also was able to pay them over the phone and which is very helpful . Thanks guys !
Rebecca M.
Rebecca M.
9/25/2020
So I had to have my kitchen faucet replaced, THANK GOODNESS I always choose Drain Busters! Lilo was wearing a proper mask and was so professional, kind and such a fun guy! Great prices and some of the nicest plumbers in the city! I will continue to be recommending them to friends and family!

Thanks again Drain Busters! :)
Denise I.
Denise I.
07/10/2019 12:00:00 SA
What a great company! They were very quick to set a same day appointment for our clogged shower drain with very clear pricing options. Nathan arrived promptly and identified & resolved the problem immediately. We were thankful for such a professional and friendly staff. Highly recommended!
Terry M.
Terry M.
5/31/2021
These guys are amazing.  After several attempts to get this done by different vendors , Drain Busters  worked with me to come over on my schedule, came to my house, gave us a fair and reasonable estimate, scheduled the work and then THEY SHOWED UP TO DO THE WORK WHEN THEY SAID THEY WOULD!  

If we ever need a plumber this will be the only company I call.  Thank you Drain Busters!
Trever S.
Trever S.
2/22/2019
Troy responded to my home within an hour of calling and fixed our clogged toilet within minutes. He was very professional, personable, and did an outstanding job.
Amanda G.
Amanda G.
06/02/2023 12:00:00 SA
Had an issue with my shower drain about a month ago. Tried everything including drano and all the at-home DIY fixes you could imagine. They sent out a tech for an estimate, but I decided to immediately get the issue fixed and within 20 minutes my drain was acting brand new!

Friendly guy who came out and wonderful customer service over the phone. I'll be using them for any future issues.
Ronny W.
Ronny W.
11/23/2022
Kyle arrived promptly and did an excellent job.
P G.
P G.
09/04/2022 12:00:00 SA
Don't go anywhere else! I had a complicated  job, because the tub overflow valve was 42 years old and rusted and had come off. All other plumbers told me they had to cut into the drywall. My quotes were $1400 to $900. Then I called Drain Busters and Nick said he'd try to get the rusted screw out and that would cost $250. If he had to cut the drywall, it would be an additional $260. He worked for FOUR hours and made it work. I paid $250. Drain Busters is an honest company and Nick is the best!!!
Joe G.
Joe G.
08/12/2021 12:00:00 SA
Our garbage disposal went out and we had a leaky faucet, so we called drain busters. They were super responsive and had Spencer and Mark at our house first thing the next morning. Spencer and Mark were both professional and clearly explained the problems and solutions and gave us options. They provided an immediate quote, left to go get some parts, and had the entire problem resolved within two hours. I highly recommend this company. I will certainly be using them again and referring them.
Kristen M.
Kristen M.
09/02/2020 12:00:00 SA
Alex came out to my house after I had another company come and give me an estimate for the work. Talked to Troy as well through yelp messenger to figure out the problem. Troy figured out what it would be and Alex came out and confirmed it. Said he could have it fixed and done within the hour. Alex was conscious about wearing a mask, very polite and patient with me as I asked lots of questions to understand what the problem was. Great customer service! Had the problem fix only $220 later and the other company quoted me $750 and said I would have to rerun a brand new line. I will be going to Drain busters for all of my plumbing needs! No need to look any further you have found the company to help you with your plumbing problems.
Laura C.
Laura C.
10/04/2019 12:00:00 SA
Very happy with Drain busters. I sent a YELP quote  to four different companies asking for a ballpark quote for a simple service. Drain Busters was the only company that answered my question. Everyone else gave me their scripted call and we will send a technician to give you a quote.

Not only did Drain Busters answer my questions promptly and as requested they were super polite and pleasant to deal with.  They made an appointment same week and had the repairs made in a flash. They came in close to their quoted amount.

From start to end of service they were polite and forthcoming. Looking forward to working with them again in the future.
Marietta S.
Marietta S.
02/03/2020 12:00:00 SA
I will always call Drain Busters for any future plumbing issues.  Professional, friendly and decent pricing.  Issac even cleaned up his mess.  Showed up on time.  They are the best and deserve five stars.  Hoorah for great service!
Chuck M.
Chuck M.
5/18/2021
These guys were honest and saved me $4,000. Nathan did the work. Turns out just needed to chain knock a drain pipe instead of dig it up. Other 2 quotes I got from other companies they just wanted to take advantage and we're banking on me being ignorant. Drain Busters were great. I will call these guys anytime I need work done.
Marlene L.
Marlene L.
10/22/2021
used them before prices were okay and now 340 for removing a pedestal sink and putting new connection
Libni L.
Libni L.
08/12/2019 12:00:00 SA
I had a leak in my bathtub and needed it fixed as soon as possible because it was wasting so much water. I got a bunch of different quotes and Drain Busters was the best. I scheduled the day and time very easily. On the scheduled day they asked if Nathan could come earlier since he had finished a job quicker than expected. I said yes and when he got here he was very nice, professional, and quick. Took him around  20 minutes from start to finish. Problem solved and I couldn't be happier. Great job.
Trish L.
Trish L.
07/02/2020 12:00:00 SA
Picked up and installed a toilet for a reasonable price.  They offered a clear estimate with just basic information on yelp messages and then stuck to the estimate without a blink.  I loved that they didn't try to upsell anything.  They did the job on time, without a fuss, and exactly what they said they'd do.
Tina K.
Tina K.
07/07/2022 12:00:00 SA
10 STARS!!! Thank you drain busters for your honest work and reliability.    We had a little Mishap but we are so pleased with the office manager who took care of everything immediately.  We had a plumber out that afternoon and their work is impeccable!!!  Thanks again Drain Busters for your hard work.  We will only be using drain busters in the future.
Jayme K.
Jayme K.
2/16/2021
I used Yelp to reach out to multiple plumbers.  I got several estimates... one with the abbreviation of BB, another with an abbreviation of ABPC and then Drain Busters.  Let's just say that Drain Buster's put the others to shame... Because of their honesty and transparency, I will probably go with Drain Busters over and over and over again.  I worked with Troy to schedule an appointment and he was very responsive and clear with what he needed and his assessment.  Due to COVID and trying to be efficient, he was looking at images that I was providing to him and then he believed he new what needed to happen.  He sent his plumber Nathan out and upon completion, I was able to speak to him personally and openly.  I felt very well taken care of and satisfied.  I'll be contacting Drain Busters for the next job!
Dennis W.
Dennis W.
8/22/2023
The first time I used their service they were awesome but , they increasingly got worse because they started sending out one guy who did terrible work and had to be called out again to fix his mistakes . Months ago we had one of their people come out to do some repairs ( they sent the same incompetent worker out ) the work was not that hard to do and shouldn't have been expensive since I already had the parts to replace but , that one worker ( Daryl ) wanted to charge us over 500.00 just for one fixture, I told him I'll get someone else and I did . I found a more reputable plumber that fixed both problems , did it in less than an hour and charged me only 160.00 and he gave a military discount .
Ilana S.
Ilana S.
6/19/2019
I had a clog in my toilet and got price estimates from different companies on Yelp. Drain Busters was by far the best price. Troy came over the same day and took extra care of everything. He made sure to explain every step so that I understood the process and he was so kind.  My toilet is better than ever and now I have a plumber that I can trust!
Mindy M.
Mindy M.
3/14/2019
Excellent service! All the great reviews on here are well deserved. Christopher was quick to respond to our inquiry, service was prompt, efficient, and very reasonable. Wish all companies provided such superior customer service!
Jimmy F.
Jimmy F.
4/23/2021
I just had the pleasure of Jason installing a quick connect for me at my home. Besides being completely professional, fast, his work is flawless! Well done Jason, Drain Busters is lucky to have you on the team. One of the cleanest jobs I seen in years.
Beth G.
Beth G.
05/06/2019 12:00:00 SA
Had a new garage disposal put in today by Nate. He was quick and efficient and friendly.  I definitely recommend Drain Busters!
Jun T.
Jun T.
5/17/2021
Absolutely fantastic service.

This was the third plumbing service company that I had to call to take a look at a leaky toilet on my second floor because the two before them were a complete hot mess that had me pulling out my hair so I'm glad the third time was the charm.

I had a problem with an improperly sized wax ring being installed previously where it caused the toilet to not sit flat along with bad gaskets that caused a slow, but constant leak to eventually eat through the ceiling on my first floor.

It was a complete pain in the butt; however, these guys swooped in, identified the problem and fixed it in short order.

I will definitely be using these folks again for any plumbing issues in the future.
P M.
P M.
2/22/2023
Drain Busters has great service. When we bought our house, I wanted some new porcelain thrones and decided to let the experts handle the install (I know I would've ruined a few wax rings if went through with it). They were quick and professional. They've been installed for less than a year, but the work speaks for itself. Peace of mind was worth it! Thanks guys!
Mark R.
Mark R.
01/08/2019 12:00:00 SA
Troy and crew saved my wife's baby shower on Saturday January 5. That morning we noticed that the toilets were clogged and the showers wouldn't drain.

I spoke to Drainbusters the day before as we'd been having some minor issues and they were going to come the next week. The drains had a different plan.

Talk about an emergency on Saturday! With 2 hours to go before the party the technician cut his lunch short and came to our house. He resolved the issue 20 minutes before the party and the baby shower took place with functioning toilets!!! Thank you for saving the day!
Mike S.
Mike S.
07/07/2019 12:00:00 SA
I cannot comment much on the level of plumbing expertise, as the issue I called in for, turned out to not really be an issue, and quite embarrassing. Still, it was immediately and quickly assessed and resolved by Nathan.

Every aspect of my experience with the company was amazing. This is a very people and service oriented team. I went through Yelp's option to get a quote. I believe I originally contacted another company, via Yelp but there was an option to get multiple quotes.

Drain Busters responded first, and quickly. They had some pre-chat questions to answer, along with a description, and were able to give a quote almost immediately. The price was much better than initial quotes I received less than a month ago, from other plumbers for another issue. Those companies all tacked on a weekend cost. Drain Busters did not drain me of my funds like these other companies.

From start to finish everyone - Nathan & Christopher (& Troy?) - was extremely pleasant to interact with and very communicative, and quick to respond. They had weekend availability. They provided a profile of Nathan before the visit. He called shortly before arrival. Even the charging app experience was effortless - They have an app that makes it easy. Nathan was extremely professional and made the whole experience really great.

I will definitely go straight to Drain Busters right away if I have any plumbing issues. I highly recommend them.
Kenneth E.
Kenneth E.
2/28/2020
Nathan arrived on time and quickly solved both problems. Great work!
Keeley H.
Keeley H.
05/03/2019 12:00:00 SA
I needed a company to come out and snake our main line as we were having issues with backing up drains. Christopher was quick to respond and after talking over the phone we were able to set up a date for service later in the week. I was kept well informed about the estimated arrival time of the service tech. He was friendly and efficient.

I'd definitely recommend this company to anyone who needs anything done with drains. It's nice to be able to use my disposal again without the water backing up.
Archie A.
Archie A.
8/27/2020
Drain Busters was the quickest and easiest to set up an appointment with, compared with all the companies I tried reaching out to. Communication and quoting with the company was always clear and this put me at ease. My technician LILO was fantastic! He was quick to diagnose the issues I was having with my showers, and most importantly resolved all the problems I was having. On top of the great service, his knowledge and friendly demeanor made it a pleasure to work with him.  If I ever have any plumbing issues, I'll make sure to reach back to Drain Busters!
D.P. B.
D.P. B.
4/16/2021
Time and again Drain Busters comes through!!  This time a real lifesaver! I was scheduled for cataract surgery at 8:00 am on a Monday. Woke up to a flooded kitchen, but only when running water. OK... go to surgery and call Drain Busters! Left a message and they called back ASAP, and they had someone over to my house the same day! Chris & Steve were AWESOME!  Chris really takes pride in his work, and as I was watching him work I realized that he was doing the labor as if he was working on his own house.  VERY THOROUGH!! Everything was working again, only better, with new hoses, pipes, and a 1/2 hp garbage disposal from Moen.  Thanks Chris! Thanks Troy, and thanks everyone at Drain Busters! (sorry, I forgot who called me back, I was standing at the counter at the surgery center, and my mind was elsewhere.... but thank you so much for the prompt reply and scheduling!!)

So.... who you gonna call?!?.... DRAIN BUSTERS!
BV W.
BV W.
06/06/2020 12:00:00 SA
I tried to get a virtual consultation but they couldn't help me that way so sent a plumber out to give me a bid on changing a drain. We had day set, then they moved it back a day and gave me a 3 hour time window. Then they show up an hour before our scheduled 3 hour time window and I rush back to see them. After all that, and giving me a price, and me talking with the plumber about what we're going to do, Troy tells me he needs to come out again and frankly doesn't even want to do the job and keeps pushing me to do an unclogging service rather than replace the drain (which I explained to two people that I am sure is the problem, and I'm ok with no warranty because I know the issue is the actual drain).

Troy seems nice, but this whole thing reaching out to them was a huge waste of time and they didn't seem knowledgeable at all. They kept wanting to cut into my ceiling (and ... that's ridiculous), it's just the drain, not the entire pipe. Make sure you get a second opinion if you're looking to do more substantial pluming work.
Sean W.
Sean W.
4/19/2019
Had Nathan respond to our little emergency and he did a fantastic job. We had something clogging our pipe to the toilet and it wouldn't flush effectively. Nathan took the time to figure out the problem, which was rather unique and difficult, and did everything in his power to solve it. I'm sure it took longer than expected but it did not fluster him one bit and even had a little humor. Did an excellent, professional job and would recommend him, and the company, to my friends and family!
Elaine V.
Elaine V.
7/13/2020
Jeremy was awesome! Needed some work done in the second bathroom because I'm selling my house.. I sent out requests to multiple places and decided to go with Drain Busters based on their fast response & reviews... and they didn't disappoint. We explained the issue and he got down to it. He informed us that the issue was more than just a clog and let us know that he needed to leave to get some parts and tools.. told us how much everything was gonna be and was honest about everything. We appreciate that Jeremy was very communicative with us. Would definitely recommend!!!
Marc C.
Marc C.
6/19/2020
Needed a garbage disposal replacement. Courteous, professional and priced fairly. Arrived when scheduled and did great work. All I could ask for. Thanks Drain Busters. I will recommend you to anyone that needs a plumber
Ashutosh R.
Ashutosh R.
2/22/2019
Excellent service. Prompt, courteous, could not ask for more. Just remember drain busters.
Johnathan R.
Johnathan R.
8/27/2020
Man. Talk about blessings. That's what Lilo was when he provided us GREAT service! I needed 3 sink fixtures installed along with 6 shut off valves and braced hoses for our two bathrooms and kitchen ! Before Drain busters came out , I had a plumber from another plumbing company and they tried to rip me off for double the price for the same scope of work! I then called drain busters and they sent LILO who was ON TIME like they said they would be! I appreciate his timing, abd right away I got a good vibe from Lilo! Awesome guy, very professional and most importantly he was honest, and I knew he was because I did my research on the work we needed and he explained everything thoroughly! He made sure we had all the material we needed and showed me all the itemized estimates on paper in a professional manner! He treaty me and my family with respect and that goes along way with me! Because of that Lilo is OHANA! We need more honest craftsman like him . I will be asking for Lilo in my future Mainteance operations on our properties here in Vegas! Thanks Lilo , keep up the great work brother!
Steve R.
Steve R.
08/10/2023 12:00:00 SA
I call them to check out a water intake hose for my toilet.   The guy gets here use my air compressor to try and blow the hose out. Never work.  He then told me it would cost $650 to connect to a hose on adjacent wall.  I went to loews and bought the supplies for $50 and did it myself..
Doug E.
Doug E.
05/05/2020 12:00:00 SA
Quick response, easy scheduling, arrived when they said they would!  Called in for a clogged toilet and a shower neck stuck due to years of mineral buildup.  Augering out the toilet was fast and effective and they fixed the show gratis. Great price too!
Ginger K.
Ginger K.
02/11/2022 12:00:00 SA
Daniel was absolutely amazing!!! He listened to all my questions and concerned and walked me through the process of troubleshooting to find the root of the problem. I am more than happy with the customer service phone call to the in person service. Won't use anyone else Daniel and Drain Busters are the best! Def will use again and highly recommend. Thank you!
Danielle G.
Danielle G.
12/16/2018
Fair prices, friendly and accurate service! Will use from here on out for any plumbing needs!
Kate B.
Kate B.
01/04/2021 12:00:00 SA
These guys are fantastic.

Long story short,  Draino ended up clogging my tub drain, I don't know what happened,  either it worked so well that it created a megablockage or I got a defective bottle of draino. Either way, my tub was draining at a snail's pace.

Called these guys in the morning and got appointment same day.

I didn't get the guys names, but they were awesome. Punctual, friendly, covid compliant, and they were done in less than an hour. Now my shower drains beautifully and they even rinsed the tub before they finished, nice little touch.

Thanks so much !
Anita J.
Anita J.
06/03/2019 12:00:00 SA
Drain Busters came to the house to repair the hot water issues In two of our showers. Charged a fair price and did not overs charge for minor issues.

Also showed me where my water shut off valve was and gave me suggestions so we won't have this issue again.

They were pleasant and completed the job quickly. It's often hard to find great service workers in Vegas, if I ever need a plumber again I'll gladly hire them! I
Jadine P.
Jadine P.
4/26/2020
Overall great experience with Drain Busters. Troy responded quickly with a fair quote. Gave me next day availabilities and let me know that the technicians would arrive during a certain timeframe and also assured me that they would wear booties when in the house. The technicians wore booties, were very polite and informative & replaced my garbage disposal in an impressive amount of time. I love my new garbage disposal. I love their service. We will definitely be reaching back out whenever we need help.
Jody O.
Jody O.
11/15/2020
Great customer service, treated us like they really wanted to help solve our problem. Most of all, I especially liked the constant communication Drain Busters provided for us. Larry and Nathan were both friendly, courteous and professional.
Mark A.
Mark A.
1/29/2018
We needed a plumber for a small job, but didn't wanna break the bank, so asked for 3 quotes from Yelp.  Drain Busters provided a very fair quote, and said they could come out the same day.  They did very good work, even used little booties covering his shoes in the house.  At the end of the job, invoice was the same amount as the quote he initially provided.  Highly recommend their services.
Patrick U.
Patrick U.
07/06/2019 12:00:00 SA
So Glad we called Drain Busters! Christopher took our call and was polite,  proficient and encouraging.  They texted us a photo of the professional they were sending to our house, the photo providing a note of confidence and security when the doorbell rang.
Nathan arrived right at the beginning of the time window we had been given.
We had several sink faucets to install and each one presented a different puzzle of problems.
He solved them all and completed his work right at the quoted price.
He was cordial and his work was thoroughly professional.
We will call Drain Busters again next time we have a plumbing concern.  
5 Stars for sure!
Thanks Nathan and Thanks Drain Busters.
Clemente M.
Clemente M.
10/31/2020
Outstanding customer service from the moment I called to the moment they arrived. I was provided  a reasonable price along with a great warranty. Drain Busters will be my plumber from now on. Thank you.
Joseph Andrew O.
Joseph Andrew O.
07/02/2021 12:00:00 SA
Jaime was respectful and and kind in explaining everything. Came on time. Staff on Yelp was also quick to respond with quote. Thank you very much !
Jeff P.
Jeff P.
9/28/2020
I needed to get my water heater flushed and I'm glad I went with Drain Busters. Received a courtesy call from their technician, Lilo stating that he's on his way. Very professional and thorough. He inspected my water heater and noticed a few descrepancies. I was able to schedule an appointment to have those issues resolved.

Please don't hesitate to go with Drain Busters. Very professional, honest and reasonably priced.
Stephanie E.
Stephanie E.
7/29/2020
I have been in need of a plumber for a long time now.  I had a bathtub faucet that would not produce hot water.  I used the Yelp referral function to get quotes from various plumbing companies.  Drain Busters responded immediately! From the start they have been courteous and have kept me informed throughout this whole process.  They are very busy, and even in times when the schedule needed to be changed, they personally called me to explain what was going on.  They gave me status updates regarding arrival times for their team.  Sam has been amazing each step of the process from scheduling, through paying for my service!    Today I had the pleasure of meeting Dalton who was able to resolve my bathtub issue as well as inspect one of the toilets in the home.  He is definitely sharp and good at what he does!  He is so polite and helped me to understand what was causing the faucet not work.  Anytime I can get more insight into things like this, it's always a good thing.  I will definitely continue to use Drain Busters as my go-to for plumbing needs.
Mercedes B.
Mercedes B.
05/08/2020 12:00:00 SA
I would like to first personally thank the plumber, Larry for coming right out when I called about a leak. He did an excellent job.  I don't know about how much a plumber charge but  I felt that he really tried to keep the cost down.  The cost was very reasonable, he took his time and made sure I was satisfied.  He had to purchase a faucet but he suggested a reasonable but nice one.     He was well aware that I didn't want to spend a lot of money if I didn't have too.  

I will definitely call this business for all my plumbing needs.   Thank you again.
Casimqueen H.
Casimqueen H.
3/25/2021
The team is A #1.  Troy, Steve and the others. I highly recommend them!
We had a sewer issue which caused our powder room bathroom to flood.  They did a quick look using the camera system and it seems roots had fractured the sewer pipe.  Of course, the issue was under the driveway and the concrete and the rocks/boulders had to be dug out. It was tough work for the team. They finally got things worked out and replaced the broken pipes. And even took care of getting the driveway concrete replaced. I got multiple quotes, which were higher, and it did not include the concrete work. I can't thank them enough!
Marveleta R.
Marveleta R.
7/14/2023
I use Drain Busters for my commercial buildings and they are AMAZING! I had them help my mother out with her shower. 2 other companies looked at her shower and they were not able to fix it but Drain Busters fixed it. Love working with this company and their team. Rachel in the office is the BEST!
Melissa B.
Melissa B.
9/27/2020
Just used their services. Alex was very friendly and totally did a great job.  Washing machine was backing up into kitchen sink . In no time Alex got everything running smoothly!  Will definitely use them again if we need to . Best part was they gave me a time frame of 9am-12pm and he was here at 9:05am !!
Echo D.
Echo D.
11/30/2017
Ok...I'll just say it...Troy is the best! I've had a kitchen faucet sitting around for months, dreading trying to find someone to install it without charging an arm and a leg. Today I went on Yelp and started asking for quotes. Troy was the first to respond and was so personable. He quoted a very fair and set price, not an hourly rate. The best part was that he said he could be here within a few hours! He installed the faucet and I couldn't be happier! We also discussed other things I will have him do in the near future. Troy is my go to guy for anything plumbing related from this point forward! Thanks, Troy!
Esther M.
Esther M.
08/12/2020 12:00:00 SA
Great customer service! Dalton was professional, knowledgeable and quick. Fixed the leak under the kitchen sink in no time! Definitely 5 Stars service!
M N.
M N.
03/05/2021 12:00:00 SA
If you want great customer service, call Drain Busters.  Shaina is on top of it all with accurate information and follow-through.  We had a weekend emergency with a damaged angle stop.  Chris came, took care of that and came back a few days later to replace all of our old angle stops.  We were very impressed not just by the service but also by their professionalism.  We highly recommend Drain Busters!!!
Ms. B.
Ms. B.
8/20/2020
Lilo attached  a long drain to my homemade outdoor sink so no more collecting and dumping grey water.  I can now enjoy my outdoor kitchen to the fullest.  Lilo was very nice and did a high quality job.  He was very respectful of masking whenever I was around him.  Very impressed and very happy!!  I should also mention that the owner came out during the quote phase to see how he could make my peculiar request a reality... and he came up with a great solution to my drain need and Lilo implemented flawlessly. Thanks  LILO and Drain Busters!
Luis R.
Luis R.
7/20/2022
Daren was super helpful and knew what he was doing right away! Thank you guys so much and thank you Daren
Mike G.
Mike G.
11/29/2020
I gave these plumbers a call after a search and reading reviews on Yelp.  I had a plugged up sewer line.  The reviews are accurate.  These folks do a great job, very fair prices, and no funny business.  I really appreciate the way they make sure to be transparent about pricing.  They gave me an estimate options right over the phone, and it was awesome :)

The tech was on time, very professional - but neighborly, and took extra time to explain and show me the issues and solution.  I'll be calling them back when I need plumbing services again.  I feel like I got more for my money than I should have, if that could ever happen?

I didn't mind waiting a few days as I'm sure they get a lot of a calls, but they've earned their good reputation in my opinion.
Noah A.
Noah A.
12/31/2020
Drain Busters hires the best employees in the business very friendly and professional, lucky for me i got to deal with Nathan and Christopher the most efficient and awesome guys they came they look at the problem they fix my kitchen sink in less than 10 minutes then they clean everything they touched and made look like they never been there even they did  Thank you guys you made our family new year better
Tim I.
Tim I.
12/05/2020 12:00:00 SA
David was super helpful and answered all of my questions.  Was on time and very personable.  Highly recommend Drain Busters and David for any plumbing work.  Will be using again in the future.  Had an issue and showed up the same day.  Great communication throughout the whole process
Brent S.
Brent S.
1/30/2019
I'm definitely keeping their info in my contacts. They were very nice and fixed my kitchen sink for a fair price. Also, they were able to come when I wasn't home but my housemate was and let me pay by phone later. Very polite and trustworthy! Thanks.
Karen R.
Karen R.
9/28/2021
My experience with company has been amazing. I have two slow draining toilets. First, a young man named Alex came to my home within an hour of my call. He worked for hours, but couldn't alleviate the problem.
So he phoned his boss, the owner, Troy, who worked for hours to get the job done.
I'm 70 years old and in all my life this was one of the best and most honest companies I've ever had the pleasure to work with. I unequivically recommend them!!!
Ati F.
Ati F.
9/18/2020
Thank goodness Drain Busters and to Lilo from Drain Busters for his effort and hard and smart work, it's been 4 years we had issues with our sewer problems, but today he went thru the whole house two restrooms, laundry room, outside the house and everything is ok USA, if you need  plumbing call Drain Busters asked for Lilo and he even ran the camera in side just to make sure everything was ok.... thank you Drain Busters for sending Lilo.
Gigi C.
Gigi C.
04/05/2021 12:00:00 SA
Where do I begin... since moving in we've experienced slow plumbing problems and we were using a company to hydro jet the line once or twice a year. This guy finally said you have a belly in the line and you'll need to replace the plumbing and gave me a referral. He called the referral and gave him pics from the video camera and photos of my house and his diagnosis. Based on this the referral guy gave us a quote....but NEVER came out to view the house himself! Sorry but when you're talking about thousands of dollars AND jackhammering under my house, I'd like you to lay eyes on the work yourself. So I decided to get a second opinion....so glad I called Drain Busters! Chris came out..video camera the problem and came up with an affordable solution that didn't involve jackhammering under my house!! The work was done on time, solved the problem and my landscaping was put back better than before! I love this company ... not going anywhere else for plumbing!!
Toni W.
Toni W.
1/20/2018
Inquired about our problem with the kitchen sink and downstairs toilet. Gave me a very fair (way below what others quoted) estimate. Was very clear on what the issue might be and possible costs -- came to the house within 10 minutes of making the work arrangement and Troy fixed everything and the quoted price was what I paid. He came and evaluated the problems; fixed the sink issue without charging me at all and basically changed the whole fixture in the toilet flushing system and the charge was way below what I paid a plumber before (April 2016) to look at and tighten a screw!! Big plus ... other plumbers charge weekend rates etc but not him. He's a rare breed of honest business man/plumber. Will definitely hit him up each time we have plumbing issues. Thank you so much for today.
Katrin A.
Katrin A.
1/27/2021
I ask drain busters to fix my plumbing problem and gave me information that they can go lower on the price from what I got from another company. My first appoitment they got there late and told me the plumber Doesn't gave the parts. Then I reschedule for next day, they go back telling me that what they quoted me was writing because the part was more expensive now they want to charge me double.

They wasted my time and didn't want to even give 24 hour notice to the neighbor which usually other plumbers do whenever I hire them

Don't fall for the five start rating

They are zero star company

Bad service,
Wrong information
Late
Missing parts
Not professional

Will never ever hire them
Desire I.
Desire I.
8/24/2020
LILO is the best technician they could have sent me. He explained the problem and was very thorough. Plus he's a great guy
Rayma O.
Rayma O.
12/12/2020 12:00:00 SA
I was very impressed! I asked for other estimates and this was the only business that used my name to address me when sending a message.  The plumber was punctual and knew exactly what to do and how to do it.  Well done!
Jody R.
Jody R.
5/21/2021
Jaime Buenrostro snaked my drain thus restoring functioning in no time.  Fast, competent, tidy and ever so pleasant.  Great value.  I highly recommend.
Jess S.
Jess S.
12/04/2020 12:00:00 SA
We had a tough kitchen drain clogging situation that snaking did not work at all.  The very next day post calling, two pros from showed up, on time. After Hydro-jetting for 2+ hrs, everything went back to normal.  

Professional work, very reasonable charge.  I would definitely call Drain Busters for any future plumbing issue and highly recommend them to others.
Nicole D.
Nicole D.
3/21/2023
Drain Busters is top notch! Aaron promptly arrived at our Boulder City home on a Sunday morning due to a plumbing emergency. He was extremely knowledgeable. He was efficient and kind and willing to answer any questions. We were so pleased with the service, we scheduled a second appointment for preventative maintenance. The communication from this company and Aaron is exceptional. We are completely impressed with the customer service, efficiency, professionalism, cost, and warranty. Do yourself a favor and call this company first for your plumbing needs.
Terry M.
Terry M.
6/18/2019
Great great service same day! Toilet problem resolved at son's home! I was visiting and called this company! From Christopher customer service on phone to plumber coming to the house everything was amazing! They communicated when they expected to be here,and when they could make it earlier communicated that! Problem solved quickly,and price was exactly what was quoted! Honest company definitely would recommend them! Thank you for your service!
Elizabeth B.
Elizabeth B.
04/04/2020 12:00:00 SA
Thanks everyone. Drainbusters to the rescue again. 4th different project and great work & pricing. From scheduling team to owner/mgr and plumbers Nate, Troy & Chris; all excellent. You all are my go to & feel really blessed to have dependable & honest company to rely on, especially in challenging times.
Thanks a bunch
Elise B.
Elise B.
07/06/2019 12:00:00 SA
I had no hot water in my second bathroom shower and my sink was like a slow boat to China when going down. Nathan came out to my house knew exactly what the problem was. The quote he gave me was very reasonable for my pocketbook. He was very professional and took his shoes off when entering my house which I appreciated. I would wholeheartedly recommend this company they are honest and straight to the point. I wish I could give them ten stars instead of five that's how great they are!
Mauricio V.
Mauricio V.
10/12/2020 12:00:00 SA
I live in an older home and I've had an issue in one of my bathrooms for months that other plumbers could not resolve whatsoever. I had been ghosted by 2 other plumbers after spending hundreds on consultations that didn't solve the problem. No one could get to the bottom of the issue. Lilo was amazing and so nice. He was persistent in trying to find the source of the problem and it took him an hour or so but he was patient and was able to fix it for half of what I was quoted previously. We are so happy!!! We called and they came and fixed the issue the same day versus other plumbers who often take several days. 10 stars!!
Shawna C.
Shawna C.
06/09/2019 12:00:00 SA
Troy came out on short notice on a Sunday with no extra charge. Honestly one of the nicest, most generous, reliable, and trustworthy person I have met in a long time. I felt an instant feeling of comfort in doing business with him. He even took time out to pet my dog for a good 5 minutes aside from not charging for multiple services. Very knowledgeable and friendly and explains everything in detail. I have found a new plumber and won't be using anyone but Troy!
Amanda B.
Amanda B.
04/05/2020 12:00:00 SA
Nate came out the very next day, after my online request. He did an amazing job of fixing a leaking pipe outside of our house and replaced the garden hose spigot with ease. He is very detail-oriented and made sure the job was done up to his specs. He is very knowledgeable and answered all of my questions. I will definitely call him again if I need help in the future. Couldn't beat the price either! Thanks Nate!
mark r.
mark r.
8/31/2019
They are absolutely amazing!! They came same day, Nathan was our technician, he was so enjoyable to have in our home. He did such a great job diagnosing the problem and thoroughly rechecking his work to make sure it was done correctly. He was very sociable and easy to talk to, and ask questions, he explained everything along the way. He was extremely professional, knew what he was doing, and was also just a nice human being. No price gouging or unnecessary repairs. We contacted 10 companies btw and Drain Busters was the only one who responded as quickly as they did. The only other company to respond right away wanted 49 dollars JUST TO LOOK. Drain Busters came for a free estimate and did the work quickly, and did such a good job, will definitely use again!
Christoper T.
Christoper T.
6/15/2021
Very responsive and easy to deal with. Had a mysterious leak fro. Our upstairs bathroom that they were able to fix. Thanks Rick!
Kirk C.
Kirk C.
12/30/2019
I am very rare to write reviews on Yelp. I wish I could give them more than 5-star on this review.

We had backup bathtubs and toilets recently. Since it's so urgent, so I had to ask a friend to refer a plumber to come to clean the main line.

After he cleared the main line, he recommended to run a video cam inspection in case the clog caused by the maple tree roots. The plumber does not own the equipment.

So I searched online and found Drain Busters from the Yelp. I  have read everything including all 161 five-star reviews from their website. I also found that they have different auger and equipment from the photos. So I decided to choose them to come to check it out.

Troy, the owner who has over 30 years of experience in this field arrived as scheduled. He first used the video camera to check the condition of the main line. When he found some tree roots, he added the chain knocker to clear them out. Yes, it took him for a while to clear all the roots out. Troy proudly told me that very few plumbers in Las Vegas own the chain knocker. I am so glad that I did the right thing to choose them.

Troy is honest and very knowledgeable. He not only gave us a discount, he also offered a six months warranty which gave us a peace of mind. Besides, he will come to check it out again six months later for free to see if chemical is needed to use to kill the roots in case they come out again. I could not be happy with that offer.

I strongly recommend that if anybody has drain line or any other plumbing issue, call the Drain Busters first. You will not regret.
Danielle L.
Danielle L.
4/24/2019
We had amazing service from the first phone call. Chris was wonderful and I love that they give over the phone estimates! We had 4 toilets that needed to be replaced and they were out the next day to help us with the install of the new ones. The plumber who came was polite, informative and worked at great pace. I would highly recommend this great company for your plumbing needs. Thanks guys!
Carla C.
Carla C.
01/07/2018 12:00:00 SA
Great service! Very friendly and knowledgeable. He could have charged more and done more work than necessary but didn't. Will definitely call again when we need service. Thank you!
Sandy G.
Sandy G.
12/10/2020 12:00:00 SA
David did an incredible job! He is an amazing person- saw my dad is a veteran and when I told him he had dementia he asked that I pull up a chair for him so they can talk while he worked. It meant the world to us- with Covid he has been so isolated and he has been so lonely - he loved to spend time with a fellow veteran. David went beyond the extra mile- Not a kinder person around! The fixed bathtub is great -but the kindness is a treasure!
Jennifer T.
Jennifer T.
10/19/2021
Drain Busters was such a good choice from beginning to end. They were super professional and friendly on the phone and made me feel at ease. Aaron came to my house and spent a few minutes assessing my situation to realize I didn't really need his services, I just needed instructions on how best use my fancy plunger. He was a great teacher and was the most kind and friendly person. If I ever need plumbing services again, Drain Busters will be my first call!
Ricardo O.
Ricardo O.
5/25/2019
One of the best experience working with any type of home repair company that I have ever had! Can't say enough about Chris. From start to finish he was in communication with me to make sure he could accommodate my schedule. Plus Chris was upfront with all cost on doing a basic toilet installation. I had 3 other companies come out and all 3 tried to upsell or charge outrages prices for just a basic toilet installation that I had all the parts too. The other 3 companies were charging from $400 with upselling, to $300 and $180. Chris gave me a set price of $95 as long as I had all the parts, which I did.

Nathan who came to install the toilet was as professional as they make! Never at once since he arrived did he try to upsell.  Nathan checked for all the parts and said it would take 45 minutes. Once he was done, came and asked to check with him that it was fully functioning correctly. Nathan did a great job of cleaning up the area he worked on as well. Then one other great thing that Drain Buster did and will save you anywhere from $50 to $75 is that they take the old toilet away!!! The other companies wanted to charge me!

So if you want a Plumbing company that is straight forward and honest, then Drain Busters should be your choice! Lastly, Chris is so right on his goal to give this trade a good name again!

Thank you, Chris and Nathan, for everything!
Bryan M.
Bryan M.
02/05/2020 12:00:00 SA
I called Drain Busters a couple hours ago with a backed up kitchen sink and a leaking garbage disposal. Now it's two hours later, the blockage is fixed and the garbage disposal is fine. Isaac came out right away, was super helpful and got everything fixed up in no time. I'll definitely be calling Drain Busters if need be in the future!
Debra J.
Debra J.
07/02/2019 12:00:00 SA
Great job reasonably price the plumber that came out Christopher was great will use them again they were on time and cleanup after themselves very friendly too I had 2 new toilets installed and they took away the old ones
P C.
P C.
1/30/2023
I received a message from Troy asking me to contact him by email or phone, I copied and pasted that phone number into text and sure enough I got a response later in the day saying that number didn't belong to a Troy. Apparently Troy is more interested in appearing to be outraged and wanting to fix what his employees did to my property than actually wanting to. I don't have time or patience for your games, Troy, its unprofessional and unappreciated.

The dishonesty starts at this employer and descends down the ranks, hire from this company at your own risk.
Ken M.
Ken M.
4/27/2020
update:

after talking with their customers  service they admitted that they overcharged me on the part and agree to refund me $50.  good customer service.  they seem to be honest and willing to correct their mistakes. i will refer friends to them in the future.   i will upgrade to 4 stars !!!
Leslie S.
Leslie S.
8/26/2020
Honestly, I picked this company because of the cool name. Being a curly haired woman with this crazy love of makeup, I need to have a good plumber on deck. My old plumber closed due to Covid so I needed a new one. I called Drain Busters and LILO came immediately. He cleared the drain in less than 30 mins. Hubby started chatting with him and found a bunch of other stuff for him to fix. LILO listened attentively and took care of all the projects we needed done: replaced faucets for two drains, and a shower and made adjustments for the new gas stove we just purchased. He did all of this in less than two hours while keeping the hubby entertained.

Will definitely recommend and call again.
Marcus L.
Marcus L.
5/28/2020
Called them again to come down this past Tuesday to fix a clogged toilet. It's flowing great now. I will continue to use Troy and his crew any time I need servicing.
Jill R.
Jill R.
05/06/2019 12:00:00 SA
Nathan from Drain Busters did an excellent (most excellent) job doing the whole nine yards premium treatment, which I highly recommend if you have bought a thirty year old house, as mine. He did the roof vents, washing machine, kitchen, all bathroom sinks, both showers, jacuzzi tub, and toilets too. Very friendly and efficient, as was Christopher who coordinated the arrival, job, and answered all my texts too. Highly recommend this company and my house smells very nice too. Thanks again Drain Busters!!
Zeno V.
Zeno V.
10/09/2018 12:00:00 SA
Total lifesaver! My sink and my shower was messed up and Drain Busters came out and saved the day. The guy who came and helped me today fixed everything quickly and professionally. He was so friendly I didn't even realize he was the owner at first. Honestly the best experience with a plumbing company I have ever had. Wouldn't hire anybody else.
Thanks again!
Jasmine S.
Jasmine S.
03/01/2019 12:00:00 SA
Requested 4 quotes for a toilet replacement and Drain Busters came back the most reasonably priced. Scheduling was easy and communication was excellent throughout the entire process. The tech was very friendly and came in replaced the toilet, hauled away the old toilet and cleaned up quickly and seamlessly. Will definitely use them again if I need to replace any other toilets or require drain services in the future. They take all forms of payment which made things easier as well.
Doug R.
Doug R.
08/12/2021 12:00:00 SA
Not that I need to add to the stellar reviews already present, but I just needed to say what an exceptional experience I had with Drain Busters.  Spencer came out to try to diagnose a pervasive sewer type odor in my Casita.  When the basics on first inspection checked out with no apparent culprit, I asked them to come back a do a smoke test to see if any of the vent pipes were faulty.  Troy the owner came out to assist and he urged me not to spend the money on a smoke test. He suggested there may be a different cause and even offered to adjust my bill via credit towards a smoke test if his proposed solution was incorrect.  Lo and behold, it seems that Troy was right and less expensive fix did the trick.  

I can not say how much I appreciate contentious business people that first of all, suggest you spend less money rather than more and second, offer to work with you on the price if their first suggestion was not the right one.

I just entered them into my phone contacts as TheOnlyPlumber - thanks Drain Busters!
Olya Y.
Olya Y.
01/05/2019 12:00:00 SA
Drain Busters are the best plumbing service in Las Vegas by far. I have a few properties and I always address all of my issues with them. Most of the time they can come on the same or next day, do the job quickly and efficiently. Their service is also very affordable  compared to other plumbers in Las Vegas. Even if they are busy when you call them, I would recommend to wait for the appointment to get the excellent service for excellent price.
Sean S.
Sean S.
5/30/2021
These guys are awesome. I just moved in to my house and the water heater was brand new but had no hot water. I called the number on the water heater and they had Rick out to my house in 18 hours. He was very kind and knowledgeable. He showed me what the problem was and how to fix
It on my own. I needed to press the power button. ‍ the speed in which they responded makes them worth every penny.
Lenny M.
Lenny M.
2/25/2019
I received an estimate online. Other plumbers I contacted wouldn't do that. Their response time was quick. The price quoted was fair and honored. Repair was professional. What more could you want?
Kevin C.
Kevin C.
10/03/2020 12:00:00 SA
Great service! They replaced my existing toilet with a Toto toilet/bidet in about an hour. They cleaned everything perfectly and hauled away the old toilet for me. Would definitely recommend.
Domonique A.
Domonique A.
6/14/2019
I messaged the owner on yelp because the tank of my toilet cracked in half . I asked if he could come to my house the next day to install a entire new toilet . He said yes and quoted me . He came and did the install , very fast and cost efficient . He uninstalled the old toilet, removed it and installed the new one . This company made everything so simple for me I'm in shock how great the service was .
Tim J.
Tim J.
3/21/2023
These guys saved me. I had a major clog in my kitchen sink and snaking wasn't doing the trick. They came out and hydro jetted the clog from my roof and it worked. Next step was most likely some type of construction to get to the clog. Phew. I highly recommend.
Aaron J.
Aaron J.
10/09/2021 12:00:00 SA
From the start on setting up an appointment over they were very courteous and fast on setting up a day/time.  

The gentleman text me when he was on his way which was nice.  Luckily our issue (garbage disposal) was not as bad as we thought and was fixed very quickly.  He was very knowledgeable and was able to answer most of our questions.
Ashanti L.
Ashanti L.
2/16/2020
They did an excellent job removing hair from the bathtub drain.  Excellent communication - responded to my direct messages right away; provided friendly service; and was on time.  

We will definitely use them again.  Reasonable prices as well.
Tracy E.
Tracy E.
8/30/2018
NO NEED TO CALL ANYONE ELSE...JUST CALL TROY AND YOUR PRAYERS ARE ANSWERED!!

My husband and I called Drain Busters this morning because we had an unholy clog issue with our kitchen sink (we just bought our home 2 months ago). Troy responded immediately and came right out to look at the issue. He showed up in a nice company van, complete with the Drain Busters logo and all kinds of machines and tools I've never even seen before. Within a half hour, our kitchen sink was moving water through the drain like it was nothing!!!  Troy took it a few steps further and flushed our drain for another 30 minutes. What came out was the color and consistency of oil with some disgusting rocks composed of congealed grease (YUK)!!  Troy was professional, INCREDIBLY knowledgeable and just plain nice!!  He showed up when he said, he went above and beyond and was just plain pleasant to deal with. In fact, we liked him so much we turned away our FEEE plumber (from our home warranty company) and hired him for the rest of the plumbing work we need done.
Eve K.
Eve K.
03/10/2020 12:00:00 SA
So I used the Yelp feature to contact multiple businesses for a quote, out of the 5 businesses that responded Drain Busters actually sent me a quote unlike the other businesses that told me they need to send someone out to give me an estimate. After the appointment was set up, they followed up with me and told me they could come earlier if needed. Nathan and Dalton were on time, worked fast, courteous and professional. Will definitely be using them again.
Suzy M.
Suzy M.
12/21/2020
I decided to call Drain Busters because of their authentic reviews, and was not let down.  So here is mine:  I stupidly backed up my kitchen drain last night.  Tried Drano, didn't work. (which I learned is inadvisable with a garbage disposal, even if it says its safe on the product).  Called Drain Busters right at morning open (which was a Monday) and they scheduled me for the next morning at 8am.  Then they were able to come even sooner that same afternoon and were so nice, efficient and respectful.  Larry and Spencer got right to work and were very careful about not making or leaving any mess, and fixed my problem quickly.   Larry even cleaned up the sink mess left by the drained water.  They wore masks at all times, gloves and shoe coverings, plus socially distanced.  Larry also explained a couple of helpful things to me, which I greatly appreciated.  I felt totally comfortable with them in my home.   And the staff in the office were professional and friendly.  I highly recommend Drain Busters.
Ashley S.
Ashley S.
11/19/2020
Drain Busters didn't let us down! We called today and got David to come by within one hour.  Great servicemen! Best  Plumbing service experience since moving to Las Vegas.
Eric T.
Eric T.
05/10/2019 12:00:00 SA
My brand new toilet got clogged a few days after it was installed, and so I called these guys. From beginning to the end, they were great. Chris had a great positive energy on the phone. And the technician that came out Nathan was very professional, and knew what he was doing. After running the snake through the toilet didn't work, Nate took off the toilet and found that the wax ring that was initially installed came loose and was blocking the  drainage.  He Replaced the old wax ring with a new one and now my toilet flushes again.   There was never any up sale, and they seem honest. These guys were awesome. I would use them again.  Thanks drain busters.
Marian C.
Marian C.
07/12/2019 12:00:00 SA
Called this company for a clogged kitchen drain.  Very fast and courteous response and came same day when promised!  Great job and highly recommended.  Honest opinion and price for what we needed with warranty.  Love doing business with the small owner local company.. need to keep up the economy in our community. Thank you Chris and Troy for using text and email to keep me informed of the job status!
Honeylette C.
Honeylette C.
06/10/2021 12:00:00 SA
We noticed our toilet was leaking and outdated, so we needed to install a new one. Communication with Drain Busters was great throughout the whole process. We bought a toilet and Drain Busters installed it. Rick came and worked on it. Super friendly and quick service.
Tony C.
Tony C.
11/05/2021 12:00:00 SA
First of all I had a company that carried my warranty for plumbing, but they sent out a guy that spent nearly an hour trying to fix my Drain, in the end he left telling me I needed someone that had a Hot Jetter, its suppose to get grease out of the drain that is pact in. I paid the 75 dollars for the service call and then called around to hear estimates to up to 525.00 for this type of service. I called back to my warranty company, to only find out that my warranty doesnt cover this kind of service. So I decided to call Drain Busters, and Michael the Manager answer, after telling him what my problem was, he said that Troy the owner will come out. He was here on time he was suppose to come, and tried to fix the problem, he was knowledgeable and trustworthy, but said he  would come out the 1st of the week, to finish the job. Meanwhile I still couldnt use my garbage disposal or my washing machine or my sink. It turn out Troy was on a Big job and couldnt come back. So I ended up calling back and spoke to Whitney, Keonna, and Michael, to schedule another call back.

  The office staff is patient, compassionate  and understanding of my situation. I am a business man, and if i were looking for a manager, Michael would definitely hire Michael, he is a winner. Finally Aaron came out and got the job done all within 15-20 minutes. He made sure that everything was working properly.

  Would i use them again, for sure, I feel they really understand what the customer is going through, and our bending over backwards to make sure the customer is satisfied. As an x military man, I even got a nice discount. No company is perfect, but they come quite close.
Elisabeth W.
Elisabeth W.
2/16/2019
I hit the jackpot when I called DrainBusters and talked to Troy.
Although I had never used their company before, Troy listened carefully  to my problem (the backyard was flooded and the water was inches from my sliding glass doors) and gave me clear instructions on how to inexpensively fix it myself. I asked him whether he would do it for me (I'm 77) and he said he would come soon. He did. And brought a pump that he purchased for me. It took very little time for him to hook-up the pump and start draining the water. It was a brilliant solution that I can use again (by myself!) if needed. The cost for this emergency service was so reasonable. Troy is a very kind, skilled and efficient person and DrainBusters is now my go-to for future plumbing needs,
Robin H.
Robin H.
8/25/2020
These guys are the real deal!! Competent and excellent customer service ...they knocked it out of the park. It was great supporting a local business as well. So happy we found an honest legit plumbing company!!
Dwaine C.
Dwaine C.
01/01/2022 12:00:00 SA
I found Drain Busters using Yelp. My dialog was with Troy W.. He first quoted a large range of prices to install a Water Softener, but after I sent information on the old system and the replacement system he gave an estimate on the price to install, setup, instruct tenant on how to use and finally remove the old unit. The process was painless. Plumber showed up at designated time, installed the unit and removed the old unit. The plumber did have to go and get a part that was not included in the new water softener kit. The final cost was spot on the estimate. Will use this plumber again
Al G.
Al G.
3/25/2019
I've had an issue with a backed up toilet for three months. I had several plumbers out and the last one, Rotor Rooter told me I had a mechanical snake in the line and they needed to retrieve it out and if they couldn't they would have top dig up my office which would cost from $2000.00 to $10,000 dollars. I didn't feel comfortable with that so I called Troy.  Troy used his camera to see there was nothing stuck in the pipe. He jet washed the pipes and it's working fine. Troy was so honest and really saved me from a nightmare from a dishonest plumber. I highly recommend Troy. He's the best!
Cora N.
Cora N.
5/23/2023
I really don't know where to begin my worst nightmare & experience I have ever encountered with Drain Busters (DB). My main water pipe is leaking & needs to be replace. I called DB & they came on 02/24/23 to start the job. The full amount must be paid $2,200 before they can begin the work so, I paid cash. Darren & his apprentice came to work on the issue. They told me it'll only takes few days to finish the job. So, I believed them. Three days later they said they need to order the parts & waited for days. To make it short, they promised so many times that they'll show up & finish the job. However, they're either no call/no show, late, don't bother calling me & I have to call & text them (I have saved all the text messages & photos in my computer as proof). I got tired waiting for them for 2 weeks & so I called another plumbing company to get an estimated amount to fix it. Their estimate is too high & wanted to do more work. So, I called Jump 2 It Plumbing (J2i) & their price is fare & also my neighbor used & he highly recommended them. Both other company & J2i explained me that DB did not properly followed the plumbing codes & pointed all their mistakes. See below
1) The depth of the holes varies between 8-11 inches deep instead of minimum 18 inches.
2) They did not wrap the pipes with noodle insulation & no blue tracer wire.
3) They did not call the City Inspector to inspect it & get approval.
4) They did not put sand all around the pipes to protect it from rocks. There are small, medium & big rocks all over the pipes that can damage it. I live here in Las Vegas & so there are many rocks when you dig the ground.
5) They used cheap fittings for the pipes.
6) They put plastic pipe instead of copper that goes to the garage wall. I told them it's very hot here in Vegas & the plastic pipe that's exposed to the sun will crack in few months even though they'll put wrapping.
7) They made big uneven whole on the stucco wall to put the pipe through & needs to be patch. They did not patch it.
8) The pipe that goes in the garage also crooked.
9) They use very cheap clear plastic to put the dirt they dug out & did not put enough on top of the rocks. So, most of the dirt got mixed up with the rocks. It took me at least 16 hours of hard labor to separate the rocks & dirt & fixed all the broken sprinkler tubes & heads. They also tore up the fabric weed barriers which I replaced. Darren told me from the beginning that they'll put all the rocks & fix the sprinklers if they damage it.
I called & wrote a complaint & emailed it to their office demanding to refund my money. Dream on! That will never happen but I tried my best. Troy the owner did not even bother responding & tried to resolve the issues. I texted & called them few times & they ignored me completely. It's so sad & I can't believe this company really exist. I called Nevada Contractor Board & red many complaints on the NCB website & so many home owners are victimized by these types of companies. No one is helping them. I highly believed that if you do good things you'll be rewarded & blessed & Karma does exist.
Note: Jump 2 It Plumbing did a fantastic job & excellent customer service for $3,050 including changing the pressure valve (PV) in the garage. The PV alone cost $450-550 & did everything according to plumbing code. It only took them 1 day to finish the job (3 people showed up & their supervisor even came to say Hello). Two days later, the City Inspector came & approved it. Also, I paid them after the job is COMPLETELY FINISHED. Lesson 1--NEVER PAID before the job is done.
Espie S.
Espie S.
9/24/2020
Called a few different plumbers and got quotes here. These guys were the only ones that gave me a quote prior to scheduling AND honored it. Alex was the tech and he was early, polite, efficient and communicative. Really can't imagine using any other plumbers.
Kevin C.
Kevin C.
03/05/2021 12:00:00 SA
Had an issue replacing a bathroom drain.  Contacted drain buster and they responded to my msg and then scheduled a same-day appt.  Steve was the plumber that responded and was amazing.  Very personable, and best of all, very knowledgeable.  Steve had to do some tricky work, but it was back up and running in no time.  Best of all, their prices were more than reasonable.  I highly recommend them.
Sirisak V.
Sirisak V.
03/03/2019 12:00:00 SA
Very professional. Troy come to rescue and take care our problem quick even on Sunday Also explain the problem . He on time and give us the updates before he shows up. Nice clean and professional. The price also reasonable. Highly recommend if you have the drain problem. This company knows what they do. Keep up the good work. Thanks again.
Kelly C.
Kelly C.
2/23/2019
Excellent experience. They replaced my toilet and fixed the terrible install job the prior homeowners had done. Respectful and professional. I highly recommend.
Keith R.
Keith R.
12/23/2017
We are so glad and lucky to have met Troy from Drain Busters. I appreciated his quick response and eagerness to come late at night or any time that worked for us.

I had an issue that was out of my reach. I appreciated his honesty, his sincerity and his knowledge. It's not easy to trust people but with Troy, I assure you are getting the advice and work that is necessary.

Prices are right and he was upfront about any issues that could occur or escalate in price.

I strongly recommend Drain Busters for an honest experience with your plumbing needs.
Randy G.
Randy G.
2/13/2022
I just want to start with a huge thank you, yet once again, for the amazing crew of Drain Busters. Specifically Alex & Lucas!!! They installed my new water heater, and most importantly, fixed the slab leak that I had. I didn't have hot water, for a whole month! I had to coordinate everything with my schedule, that's why it took me a little longer. I'm just glad that I have hot water again, I've missed having hot water for bathing, cooking and cleaning.  

My neighbors in this townhouse community, are experiencing what I just went through. Since this is an older community, old pipes and all, sooner or later, they're going to be getting the procedure I recently got. I have already recommended your company, so, you will be hearing from them very soon. I'm glad that I've called you guys, three years ago, when I first had your services. I will definitely be calling you back soon, because I want a water filtration system installed. Have a good day, thank you again. Be well.
Omar N.
Omar N.
2/27/2019
Nathan did an excellent job at solving our plumbing issues. I highly recommend drain busters. Very affordable and professional services.
Sharon R.
Sharon R.
7/30/2022
I am not happy. Just called them to get a quote for install of a water softener and small r/o system. After taking the time to send them photos of the units I bought, I find out that they are much more expensive than the three other Plumber quotes I already received. The others were all around $700 to $750 to install both and this company quoted my $1,100. At first I was lead to believe it was $1,100 for just the water softener and once I complained and told them that was way too high the technician then told me it was for both installs. That was still higher than anyone else. The Tech also tried to convince me about how the water softener that I bought was only going to last me 3-5 years and that he could give me better options. I already bought the unit and the information with it states up to 20 years. This is a second home and it won't get a lot of use anyways. This is going to cost me close to $2,000 just for that unit and labor and I also had to buy a r/o system since the other one stopped working and that will cost another $600. Why in the world would I ever go with his high quote. I am spending enough money now. He won't be getting my business or my neighbors because I will make sure they know that this company has prices that are out-of-line.
Erik S.
Erik S.
06/09/2021 12:00:00 SA
Reached out a week ago and within the next day had a manager out to check and give me a quote.  A bit of a sticker shock, but he explained it all and why it added up.  Had also reached out to another plumber we had used before but his quote was going to be the same if it not more, plus another week before someone could come out.

Had Drain Busters scheduled for yesterday.  He texted ahead and arrived on time.  We went through again the issues we were having and after 10 minutes he was on it.  Fixed our shower tub nozzle and explained what had happen.  It was about having the right (a bit more expensive) part, but important to know for the future.  Secondly, we had a clog in the downstairs toilet that would intermittently cause a flood.  He augered it multiple times and advised it seems ok, but couldn't be sure.  Did we want to save $55 and it not be fixed or spend that money and remove the toilet and go deeper.  We made the decision to remove which found not only that there was something much deeper down the pipe, but that the seal on the toilet to the ground was wasted away, causing sewage and other issues below the toilet.  A quick fix of that and much, much more sealant and everything works again.

This was the second house we've used Drain Busters on and always had a great experience.  Not that I would ever want to see them again! But if something unfortunately goes wrong in the future, they'll be my first call.
Bill S.
Bill S.
9/24/2020
These guys are simply the best   Best service best price attention to detail and their secret weapon LeLo the Hawaii magician  5/5 stars !!!!!you won't be disappointed
Len N.
Len N.
3/15/2021
Don't waste your time for a yelp quote. As usual, they want to charge you to come out for estimate for a simple kitchen sink grease clog. Why use yelp? Have sevreraI other jobs to get quotes but not here. I got my estimate with another plumber and scheduled service.
Giovanni R.
Giovanni R.
12/19/2018
I'm glad my land lord called the drain buster. Troy was in and out of my yard in under an 1 hr. Friendly  and professional  and a people person. I will definitely be referring him to all my friends and co workers. He owns his own company and it shows with the way he inter acts with the customer.. me in this case. Thanks again troy.
Jackie D.
Jackie D.
08/08/2020 12:00:00 SA
Lilo was fantastic came to my home and for a ceiling leak and had it fixed in no time. Thank you I will definitely be coming back
SS X.
SS X.
12/15/2017
Quick response, knowledgeable, fair price.  What more could I ask for?
Troy is a great guy too.  Will definitely hire him again if needed.
Yuri Y.
Yuri Y.
10/10/2019 12:00:00 SA
I just have to mention that Troy the owner is extremely prompt with his replies to all your questions and needs. I appreciate that in a business especially coming from someone as busy as him. I didn't end up using drain busters because my tenants forgot about the home warranty they had but because of his professionalism I will definitely save his info and use drain busters in the future. Hands down. thank you!
Cody M.
Cody M.
8/23/2019
Friendly and down to earth staff. Did a great job and did not try to upsell their services.
Shawn B.
Shawn B.
8/13/2021
DRAIN BUSTERS Without A Doubt is Not Trustworthy on Quoting a Price and Finishing a Job.
Quoted me $875.00 (not even close to what they decided to charge me)  to fix a leak in the Main Water Line right behind the Water Meter.
Two Inexperienced guys that had to keep calling the owner to ask him what to do.
Did not have the proper tools to do the job even though they gave me a quote of $875 To Do The Job.
They told me, we have to rent a Jack Hammer so it was going to cost you $150 more. I said, all you have to do is get your Skillsaw (every contractor has one) and a cement blade and cut that section out, no Jack Hammer needed. So they went and rented a saw and still charged me $150.
So that makes the Total Cost $1,025.
Final Surprise Bill Total $1,200.00.
Spencer of Drain Busters Reasoning for the Extra $175. . . We had to buy some parts.
My Response, $875 Didn't Include the Couple of Parts Needed to do the job ?
Spencer's Response, the $875 was for the Knowledge of Knowing How to do the Job.
AND ON TOP OF THAT . . SEE PICTURES . .
They left without finishing the job. They told me, I had to go and Buy a Bag of Sand and a Bag of Cement. Sand to put in around the new pipe and connections and then, shovel the rock and dirt back in the hole and then, put the 4 pieces of sidewalk back into position and then, Mix Cement and Fix the Sidewalk.
This was on Friday, August 13, 2021. It took me from 2:PM until 3:PM to just get it all covered back up and ready for the cement. Sunny and 101 Degrees. It had to be done right away, it's a sidewalk.
How About That for SIGNING YOUR NAME TO YOUR PROFESSIONAL WORKMANSHIP.

*Pictures wouldn't upload. I will try again later. See Google Review to see pictures.
S L.
S L.
11/23/2022
We have had the good fortune to use Drain Busters three times for different plumbing needs.  They are honest, reliable, prompt, skilled, caring,and intentional about giving great service.  Oh!  and they are reasonably priced.
I highly recommend them for any plumbing needs.
Catalina J.
Catalina J.
04/09/2020 12:00:00 SA
If I could give more stars I would!! Thank you thank you to April for the great, quick customer service over the phone and the next day appointment. Big thanks to Mike and Nathan for being extremely professional, informative and helpful. They truly show they care about their customers and even we're able to come to our location earlier than expected (which was great)! Definitely will be reaching out if we need any other fixes
Mike N.
Mike N.
04/06/2019 12:00:00 SA
Nathan arrived early in the service call window, with Christopher notifying us in advance.  Excellent service on an emergency call.  Nathan was very professional and we will not hesitate to call DB again.
Sarai W.
Sarai W.
6/18/2019
Drain busters came and snaked a toilet that gives me issues. They arrived on time, the Tech was courteous, and prices seemed fair . I found drain busters by requesting a coat on Yelp and they were very quick to respond and made a same day appointment.
Nancy P.
Nancy P.
07/02/2020 12:00:00 SA
I was told by Troy to  send pictures. I sent pictures , told them what  I needed a two handle made into one and raising of the shower head, was quoted 575 /for the whole thing. Booked it for Thursday  07/02/2020. Told a window between 10 - 1 pm. Get a call at 10:29 am stating the technician was at a job and was delayed. I said no problem. I get a call around 1 20 or so, stating they were on the way. A few minutes later they call again because they seem to have the wrong address I told them the address again, this is after having texted the address the previous day when making the appointment. After about 25 minutes I get another call from the technician that he has the wrong address. He had 104 and heights not street. I corrected the address once again . the Techinica arrives , and says so you need a stem replaced. I said no, I can do that myself. What I need is the handle made into one and the shower head raised up a few inches because its too low and I was quoted 575 for it. I go to my phone to show him and all the texts are gone. They had deleted all the texts messages with the estimates except for the one with  the pictures. So when I couldnt show the technician the messages he said he would call the office so he left the house and went to the side walk to talk to them. He was waving his hands...look I ve seen this at dealerships. If had to straighten out anything he could of called from inside my house. I opened the door and said to Jeremy , ya know what , forget it , this is bullshit. I wasted an entire day believing these reviews ..oh , also when the technician called he stated that his truck had broken doen not htat he had been on delayed on a call. Use at your own risk.I had to give them one star or I could not post. Wouldnt given them that much!
Cory L.
Cory L.
01/02/2018 12:00:00 SA
Troy came by and helped us with a few plumbing problems. He fixed a low flow problem in one shower and also fixed a bathroom sink faucet that was dripping. Troy did a great job and was very reasonably priced. We would recommend and hire him again.
Joyce C.
Joyce C.
01/09/2023 12:00:00 SA
Called to schedule for a badly clogged sink and got told if it isn't an emergency they won't be able to come until next week. The girl was not pleasant at all like I was inconveniencing her and suggested a liquid drain cleaner until they can make it out. No thanks I'll call a plumber that actually wants my business
Ryan S.
Ryan S.
08/03/2019 12:00:00 SA
I called Drain Busters on a Thursday morning and spoke with Christopher. He was very friendly and helpful. He provided me with quotes for the services I needed over the phone and sent me a confirming estimate via email. He was also able to secure me a weekend appointment on short notice.

Nathan was the tech that serviced my home. He was diligent, thorough, and professional.

They accepted payment via credit card.

I highly recommend the Drain Busters team. Will definitely use them again if the need arises!
C A.
C A.
02/07/2019 12:00:00 SA
Could not recommend Drain Busters more!  We had a huge water fluctuation problem in our new house and they came out and had it fixed in a few hours for a very reasonable price. A pipe and valve were bad and needed to be replaced. They did the work right then and there without any problems or additional costs!  I will definitely use Drain Busters again and recommend to others as well!
Ron B.
Ron B.
02/04/2020 12:00:00 SA
I called for a clogged toilet and received a visit from Isaac two and a half hours earlier than the same day appointment time.  He took care of several tasks during the visit to save us having to make a new appointment.  I would highly recommend Drain Busters.  Good pricing and a great experience thanks to the courteous response by Isaac.
Amanda B.
Amanda B.
5/18/2021
Our bathtub was filling up and draining slow when the shower would run. Drain busters responded to my request for information within 24 hours which I was already impressed with. They came out the next day and even showed up a little earlier than the time frame I was given so even more impressive (take notes, cable guy). Nathan was very quick to unclog the drain for us. The water is now draining the way it should. He even cleaned up the tub when he was done and didn't leave a mess. The cost was extremely fair. Very pleased, thank you Nathan!
PAUL G.
PAUL G.
04/06/2019 12:00:00 SA
Troy and his entire crew are great. Had service performed yesterday and Troy got the job done on time and as quoted even though his crew had to come out here twice because of the severity of the problem. Reputable business that deserves a very much well deserved 5 star.
Kareem G.
Kareem G.
02/05/2021 12:00:00 SA
Sean came over and fixed a plumbing issue that another plumbing service couldn't! He was very good, honest, diligent, AND it was at a fair price! We could get them in pretty quickly as well. I recommend 10/10
Nicholas P.
Nicholas P.
01/09/2021 12:00:00 SA
Nathan came out and gave great customer service, very professional and knowledgeable. I would highly recommend using drain busters and asking for Nathan as the technician. He cleaned a mess he didn't make and disinfect our bathroom when he was done. Drain busters didn't hassle me or haggle with me on price! And they are FAST to respond. I will be using them again and recommending them to everyone I know.
Tara E.
Tara E.
05/01/2021 12:00:00 SA
Super! We got in touch with Drain Busters when the water was not flowing to our washing machine and our home warranty tech suggested it was the valve. Troy was super helpful with our questions and getting an appointment set. Our tech Dalton, was very knowledgeable and was able to diagnose the issue quickly. He was able to fix our sticky cold laundry valve which had calcium build up and was stopping the water flow to our washing machine.  He also gave recommendations and also a detailed invoice which is super helpful to refer back to if we need repairs in the future. Also prices are very reasonable. We will definitely use Drain Busters again!
Theresa C.
Theresa C.
8/19/2019
Great service from scheduling to getting updates about arrival time. Nate was very friendly and professional. Price was very reasonable. I found my new drain company.
Saul J.
Saul J.
10/28/2020
If you need a fast, honest, and reliable plumber call Drain Busters, and if you have the option to select your plumber ask for Lilo, he is the best! He arrived on time and got straight to work. He was able to find the break in my main sewer line very quickly and he let me know my options for repairs. I am very glad I called Drain Busters and you will too!
Christiane C.
Christiane C.
3/21/2019
Drain Busters & Troy are FANTASTIC! We needed to drain our pool at our newly purchased home, but after multiple attempts by both the pool company we hired to perform the repairs to our plaster and ourselves, we could not locate our clean out. Beyond frustrated, I contacted Drain Busters to help us locate the elusive clean out. They were responsive, available in a reasonable amount of time, communication by Christopher in the office was outstanding, prices were very reasonable and Troy was the hero for finding that dang clean out! We also had him video our lines since we hadn't had a full plumbing inspection prior to closing. I'm so happy I reached out to Drain Busters and I will absolutely use them for future plumbing needs!
Gina L.
Gina L.
2/19/2021
Showed up in a timely manner. Got the job done quick at the price quoted. Would absolutely use them again. Thanks Drain Busters!
Jamee G.
Jamee G.
3/28/2021
Drain Busters did an excellent job! They were very professional, friendly and affordable. I highly recommend this company for your plumbing needs. They will not disappoint you.
Zenaida T.
Zenaida T.
6/27/2020
Drain Buster sent Jeremy to fix shower - no cold water coming out  which another company had come out almost 6 mos ago but did not replace the cartridge- money waisted that time on that company.
Jeremy did an excellent job, he's very polite . Drain Buster take care of him, you have an honest and excellent technician. I will call you again in the future. One satisfied customer.
Dana S.
Dana S.
06/04/2019 12:00:00 SA
Troy is awesome, he installed our RO System and soft water unit.  He makes convenient appointment times, and easily explains what needs to be done as he is doing the job.  Thank you for your services!
Roe A.
Roe A.
07/11/2020 12:00:00 SA
I was so happy to find this company. Excellent service and price was great too. Dalton & his sidekick were knowledgeable and fixed a stopped up drain in a bathroom and an outside dripping faucet. It's so nice to find a plumbing company that is family owned & caring. We'll recommend them to everyone we know.
D S.
D S.
8/28/2020
The service was INCREDIBLE. Nathan (tech) was here on time... even a little early. The best part is that I have an older 1950's house and Nathan knew exactly how to attack a pretty serious blockage. He went through the roof air vent to make sure he got to the problem. And within 30 minutes had that part solved. Then he snaked a smaller, connecting line just to make sure the job was 100% complete.

We've lived in the John S Park area for over 32 years and this was THE best, most complete service I've ever had.
Reggie V.
Reggie V.
06/12/2021 12:00:00 SA
Amazing! Steve came by for an estimate on our main water shut-off valve to the house, it was leaking. He was incredibly capable and knowledgeable, his years of experience in the field is jaw dropping. Besides knowing what he was doing his pricing was far superior to another quote we got.
Thanks Steve & Drain Busters!
Christopher B.
Christopher B.
12/04/2018 12:00:00 SA
Simply put, Troy is the Most knowledgeable and honest professional I've met in this industry, hands down.
His communication and response time are above par.
Thank You!
Nick C.
Nick C.
01/01/2023 12:00:00 SA
I am a past customer, last year when I first used DrainBusters I spoke with the same girl Whitney to book my appointment. She is very understanding, got me in immediately with DJ. She highly recommended him. He did wonderful work for us. He was very fast working and it is perfect!! Thank you DrainBusters for wonderful service. From that angel Whitney in the office and the miracle plumber DJ. The team here is unbeatable in price and service. I will (as I said last year) always use this company for all my
Plumbing needs in the future.

To the owner,
Sir you have a wonderful team, I see there are some reviews here that seem unfair speaking from my own experience. Unless it is not often in the office or working with the plumber Daily to know  they work tremendously hard you pay no never mind those reviews because they are amazing. I am interested after talking to Darren about installing a tankless water heater. I'll message soon for a appointment. Thank you for your amazing skills in hiring the best team.
Dawn P.
Dawn P.
7/30/2020
HOLY COW!!  These people are simply AMAZING!  They have fair prices and if something comes up after the job, they come back at no charge.   We had a recurring problem. It would fix then in a few weeks the clog was back.  They came out and cleared it and routed it.  This last call, the owner himself came out and ran the camera.  He explained everything he was  doing. He found an underlying problem.  Worked literally hours until it was resolved.   Wonderful customer service.  Attention to detail.  Use Drain Busters for your  plumbing needs.  We will never call anyone else!!
Thomas G.
Thomas G.
03/02/2019 12:00:00 SA
Are plumber was  Nathan who was very good in what he does I would recommend this company for all your plumbing needs
Laura M.
Laura M.
1/22/2019
Everything is resolved and drains are working great. Thank you Troy for making it happen today!
Lindsi B.
Lindsi B.
02/09/2022 12:00:00 SA
No where in my estimate does it say customer is responsible for scheduling handyman and IF that was the case, this issue could have been resolved by the rep who scheduled me for the service didn't say to their customer excuse me ma'am I'm looking over the estimate and I see something in the notes about a handyman doing drywall repair? Would you like me to give him a call and schedule that for you or do you feel comfortable taking care of that and make sure his appointment time is the same as our? Nothing. That wasn't said at all, just scheduled the service with a different technician that gave the estimate. This new technician shows up at the house at 9am and asks me, the homeowner, what he's doing today...? Excuse me? That was my first gut feeling that this is completely wrong. Then he told me he wasn't sure if it could even be done because Spencer -the estimate tech-was young,left to go do bodybuilding, and is a friend of the family... so he needs so see if the job can even be done. Still no mention on a handyman. Turns out, yup Alex can do the job that was slated for completion on day 1, 6hrs total.

Says he has to leave to get supplies but it'll take him 20th minutes. 2 hrs later he arrives back at the house. Meanwhile I called the company to see if they can send another technician out to help Alex lift the countertop since I can't and my husband is deployed. They said sorry Alex should have called yes we'll send someone. That someone showed up at was dropped off outside my house until Alex came back.

Alex started the job, around 3pm he says he needs me to do the drywall and he's on a time crunch to get to other jobs so how long will it take me to patch the walls...?? He pulls up my estimate and reads it out loud to me, telling me it's stated that handyman mark can do drywall repairs. Okay where's handyman mark? Who is handyman Mark? Alex says he doesn't know...so awkward silence continues and I need this job done so I can turn the water back into my house. I do the drywall patch. I understand the drywall is to be done by whoever Handyman Mark is, the one the tech didn't know about, at this point I'm pretty upset. Yes understandable, plumbers don't do drywall okay, but it does not state it's the customers responsibility to call this handyman. Alex says he has to leave to do his other jobs since he doesn't want to reschedule-he's all booked up. So he leaves again telling me it'll be about hour and if that's enough time for me to get done drywalling.

Hours pass again and no Alex. I ask the new tech if he knows where he is an he says he's about 30 mins out. Not the case. 4:30 comes up and I have reports due by 8am the next day, drywall dust is all over my house after the tech used the shop vac perhaps without a proper filter to clean the mess ip, my sink is on my floor, my vanity is broken, and The pipes are exposed so my house smells like complete trash. I called the front desk, they apologized and told me they would call the manager who will call me back right away. No call back. 5pm - my calls go to voicemail...

The new tech is still at my house since Alex is M.I.A., so I asked the tech for the managers number. He doesn't know it so he asks Alex who says why does she want to talk to the manager...and then tells the new tech that he will call the front desk and have them call me. No call. I told the tech to tell Alex I've had enough and we'll figure this out later.

From 4:30 to 6:15pm this new tech is sitting on my curb waiting for Alex to show.

Now it's day 2 and the only saving grace of this company is Whitney Green. I can't even get hold of a manger besides the dispatch manager who states that Troy-the owner-will only speak to me if I set an appointment with him...and that I owe them 1600.00 after the 260 discount they'll give me for the drywall, or they are willing to write this job off completely...

End of day 2 I get threats they will call the police and my chain of command for theft of service. That I've lied to their dispatcher about the job, that I'm changing my story constantly, that as an AIRMAN I don't treat people this way.

Day 3, no call from Troy the owner who prides himself on customer service apparently BUT they had the time to call my base...

I'm beyond disgusted at this point in this company. What makes me most upset is seeing how the owner pledges how he cares for his customers when so far, I've been told to kick rocks. All I wanted was a 5 mins phone call from the owner to figure out a time to come by the house while I'm not here alone but instead the threaten the police and call my base a day after invoicing me.  

Please, call someone else for your plumbing issues. Troy, Sir, if you do read this review I am open to speaking to you to solve this at a lower level professionally, but understand this just is not how you treat people-that's what I'm obviously upset over.
Matthew B.
Matthew B.
4/22/2019
Contacted Drain Busters to clean out a couple of clogged drains. Excellent response time, timely and friendly communication. Nathan arrived on time, snaked out the drains and was finished in about 45 minutes. Even gave me a substantial discount from the estimate. I can usually fix my own plumbing problems, so this is the first time I've had to call a plumber in my life, I think. Didn't know anybody to call so I'm happy I stumbled upon these guys!
Gunter W.
Gunter W.
3/25/2019
Had some problems with my garbage disposal leaking. Contacted Chris and Troy where they gave me a very fair quote for a high quality part. Their technician Nate arrived early and was great! He did the job quickly and efficiently. He was also very personable. I have had countless other services done by Drainbusters. These included repairing a clogged sink, two toilets that never stopped flushing, two clogged shower drains, and finally the garbage disposal service I just recently received. There is a reason why I continue to use Drainbusters. They do not try to scam you out of your money like other businesses. They are professional, friendly, knowledgeable, and reputable. I highly recommend them to anyone who wants the job done right at a fair price!
Jonathan R.
Jonathan R.
04/10/2021 12:00:00 SA
I requested an estimate for a tankless water heater install after reviewing the company on Yelp.  Seemed good.  They sent out two guys (i wont name them) to check out my house and see if the job could be done.  They let me know what i could expect to pay, and would get back to me with an official estimate.  I didnt recieve a call back.  I called them three times, for three weeks and even recieved a text saying they were working on it, but no call back.  I had the money and time and they just let it go without even giving me a reason to wait.  Very disapointing.
Terri M.
Terri M.
1/28/2018
Troy is an excellent guy! He solved our outdoor sewer line issue in 30 minutes. He is reasonably priced and came to our rescue on a Sunday night. We called three other companies for quotes and they were going to break the bank. Drain Busters will not. I highly recommend Drain Busters for all your plumbing needs.
Ernesto B.
Ernesto B.
08/06/2019 12:00:00 SA
Fast, clean, professional and respectful. What more can you ask more from a plumber.... I will be using Drain Busters in the future.
Josephine G.
Josephine G.
03/06/2019 12:00:00 SA
First of all, Drain Busters is the BEST!! Not only did they get me scheduled but also seen in less than 24 hours. Best prices in town and doesn't try to steal your money with unnecessary repairs.
My 1 year old son decided to flush a toy down the toilet and get it stuck in the pipes causing it to get clogged.
NATHAN was sooo nice, joked around with my son and made the whole interaction comfortable. NATHAN literally fixed it and got the toy out in 3 minutes!!!! I'm so thankful for NATHAN & Drain Busters for doing such a great professional job!! I'll save their contact information in my phone for any future need and will definitely refer to friends and family!!! THANK YOU NATHAN!!!!!
Melinda V.
Melinda V.
5/31/2019
Outstanding!!! Needed a drain unplugged ASAP and they came through with flying colors. Christopher was very professional and courteous while arranging my appointment. Due to good timing, he was able to get someone out to us within an hour! The tech, Nathan, was also courteous, quick, and cleaned up after himself. Will definitely call on them again! Thank you!
James M.
James M.
04/12/2018 12:00:00 SA
I highly recommend Troy for anyone who is looking for an honest and knowledgeable plumber. He helped us out greatly and was very straight forward about everything. At the end of the day I feel we got more than what we paid for. You can tell Troy really values customer service and will give you the right price. Thanks again!
Amanda M.
Amanda M.
12/17/2020
Beware of price gouging. We received an initial quote of $200 to come out after they completed the work the price jumped to $300. Gave me one price on the part after install that price jumped up as well. Sadly I have more work that needs to be done. New toilet installs but they won't get anymore of my business. I need honesty. I have no problem paying for services I just have no respect for people. Try to get over
Arkone A.
Arkone A.
11/02/2020 12:00:00 SA
I called them on Sunday, and received a quote in less than five minutes - $125 for clearing a clogged sewer line. This morning I called them and Brandy the dispatcher informed me that they would arrive between 12:00 PM and 3:00 PM. I thanked them and went about my business.

...At 11:30 Brandy called me to inform me that David would be arriving in less than an hour. Not between noon and three, and they arrive at two thirty. Extremely prompt.

After getting a look at the situation, David then introduced me to his apprentice, Chris. And emphasized that Chris would be doing the work. David was extremely friendly, professional, and supportive - and I'm judging him as a teacher. Needless to say, Chris did a wonderful job - he slammed that snake in multiple times, until he'd cleaned out my sewer line. Meanwhile, David walked around, looked the place over, and checked my neighbors' houses for comparisons (we don't have a cleanout access in the front of our house; one of my neighbors had one installed on theirs after construction). They were both attentive, professional, and friendly.

Once Chris had finished doing a FAR more thorough job than the last guy I hired, David explained the necessity of dealing with the tree roots (I've already lopped off the branches of that tree; we'll be uprooting the stump this weekend), gave us a few more maintenance tips, and went off to provide what I presume to be an equally excellent service to the next customer. His only request: that I leave a Yelp review praising Chris, and letting everyone know what a good job Chris did.
Jason W.
Jason W.
11/05/2018 12:00:00 SA
Troy is awesome.  He knows what he's doing, takes pride in doing a great job and cares about his customers.  I was very happy with his service and highly recommend him.
Barb G.
Barb G.
9/19/2020
This company is the best! The ladies in the office, who answer the phones are personable and helpful. I scheduled a water softener install, and they sent out Nathan. He was great! Very personable, professional and competent! Nathan completed the install, made sure it was working properly, checked for any leaks. Then showed us how to maintain it. We are so happy that we've found this plumbing company here! If you need any plumbing, call them, they are the best in Las Vegas!
Soleil M.
Soleil M.
04/11/2020 12:00:00 SA
Amazing and very reasonable pricing would highly recommend! We had a mainline clog that Troy fixed in minutes.
Is G.
Is G.
7/19/2020
We were in need of a plumber but wanted estimates first. We used Yelp's messaging service and Drain Busters was one of the first companies to reply. We met with a technician and had to schedule a follow up as the work was going to be more involved. We received different options on how to proceed with the breakdown of what the board would cover. On the follow up date the tech that originally came out was no longer with the company. We were asked if a different tech could come out and we stated that was fine. Alex came out and gave us a call when he was on his way. Our window was 4-7pm and Alex arrived shortly after 4pm. He took some pictures and then explained the different options presented to us. We appreciate the response time, reasonable price for services and level of service provided by Alex. Only feedback we have for methods of improvement would be to ensure communication is clear if another tech has to take over the appointment. Perhaps share pictures, notes, etc so the tech can be better prepared.

Drain Busters is definitely a company that we will keep in our roster for any future work. We highly recommend them.
Kathleen P.
Kathleen P.
1/15/2018
Troy got right to work on our clogged kitchen sink, and even though it was a more difficult clog, he was done within an hour. He honored the quoted $59 and guaranteed his work. He explained everything thoroughly and why it had clogged in the first place. On top of all that, he was very friendly and pleasant. Please don't hesitate to call Troy!
Justin J.
Justin J.
12/19/2019
Excellent customer service and fair pricing.  My go-to for plumbing now! Troy is a consummate professional.  Outstanding in every way.
Jamie L.
Jamie L.
02/10/2023 12:00:00 SA
I received a letter from LVVWD that I had continuous flow, i.e. a water leak.  We discovered it was my hot water under the house leading to the kitchen.  Alex came out and rerouted the hot water line to the kitchen and there is no longer a leak.  Alex is very professional, honest and a down-to-earth nice guy.  I would recommend them as I plan to use them for future plumbing work I need done at the house.
Ashley D.
Ashley D.
3/27/2018
Troy is the BEST! I was so fortunate to have found Troy and have him help me with a plumbing emergency! Troy took the time to make sure that the job was done correctly and he even made sure that I understood why he had to do what he had to do. Troy is such a pleasure to work with! I will never search for another plumber again!
Thanks again Troy! :)
Blair A.
Blair A.
08/11/2021 12:00:00 SA
We had an emergency water leak at a rental property, and Drainbusters helped us solve the problem quickly.  Troy was extremely helpful in diagnosing the problem and recommending alternative solutions.  He was available on the weekend, and provided great communication throughout the process.  I would highly recommend them for your plumbing needs!
Liliana G.
Liliana G.
12/27/2021
Great value and excellent customer service.  They came and fix a leak on my main line. I would recommend it.
Nancy J.
Nancy J.
02/12/2019 12:00:00 SA
I finally found a plumber I can trust. I was referred to Drainbusters by a friend who's in property management. Best referral I've ever received. Simply the best. Professional, knowledgeable, thorough, clean, and reasonably priced. I WON'T use anyone else.
Samuel D.
Samuel D.
11/25/2020
Plumber that came out was knowledgeable and courteous.
Wore a mask and rubber gloves and shoe coverings the entire time.
He had to pull the toilet to snake the pipe and reinstalled it professionally.
He resolved the issue within an hour.
We definitely recommend Drain Busters and would use them again.
Smith W.
Smith W.
12/05/2018 12:00:00 SA
Had Troy back to install a toilet. Since he is so awesome he can get busy and we had to reschedule but he was in contact the entire time and informed me ahead of time he needed to reschedule. Sometimes guys call and hour after they should have been there to do that. Once again Troy installed my toilet. I had $150 and $300 bids. Crooks! Not Troy. I am going to have him install my water softener and filtration system. He's the only one I trust. I wish he was a handyman as well. Thanks again Troy.
Melody N.
Melody N.
01/04/2019 12:00:00 SA
Nicholas not only arrived early but was very professional.  He went above and beyond to make sure that my kitchen drain was completely clear.  I had just asked for the power wash of the drain, but he also snaked it out.  I am very happy with Drain Busters and if something else comes up I will use them again.
Shalnah V.
Shalnah V.
07/09/2019 12:00:00 SA
Great communication from the owner Chris, very prompt response on estimate. Updated on timeframe for technician arrival. Nathan was great, fixed the immediate problem, looked at my other concerns, and left everything in perfect working condition.
Dan C.
Dan C.
05/06/2021 12:00:00 SA
The plumber arrived during the window quoted. The pricing was lower than other bids received and was as discussed so there were no surprises. Work was completed timely. The toilet install and hose bib replacement were completed to satisfaction. Would hire again for plumbing needs.
Jason N.
Jason N.
03/11/2021 12:00:00 SA
Noticed my toilet leaking and suspected it was a wax ring issue. Got quotes on Yelp and Drain Busters had by far the most reasonable quote. Scheduled and took a few days, the Tech Nathan came down to fix the issue. Turned out it was the wax ring, Nathan explained everything and gave me options. He did a thorough job, very timely, honest, and made sure everything was neat and orderly when done. Would do business again!
Jennifer N.
Jennifer N.
3/13/2021
My glasses were flushed down the toilet and I was concerned about a clog down the road causing a bigger problem. The first company I called sent a technician who didn't even snake the drain and charged $125. Two days later the toilet was bubbling and I called Drain Busters who sent someone the same day. Their technician fixed the problem and showed me where the glasses were caught using his camera and computer as well as explaining what might work may need to be done in the future based on what he saw on the video. He was patient, friendly, helpful AND fixed the problem. There were no hidden fees or surprises. What they quoted is what I was charged.
Gina B.
Gina B.
8/13/2021
Every drain in my house was backing up. Drain busters came same day within two hours. Friendly, informative and cost effective. Will be calling again and recommending to friends. Rick and Mark were great!
Maycee A.
Maycee A.
09/11/2018 12:00:00 SA
Glad I chose Drain Busters to solve my garbage disposal/sink issue! Troy was very helpful, professional and knowledgeable. As simple as what the problem was, I've gotten quotes from other places up to $300, but Troy's prices are very reasonable. I highly recommend this business and would definitely call no one else for any plumbing issues.
Linh T.
Linh T.
10/30/2021
They were on time, honest, and reliable.  They came out to clear a clog for my drain, itbacked up again  a couple of days later. They sent the techs right back out without an additional charge. They figured out the problem and resolved it immediately.
Al S.
Al S.
12/08/2018 12:00:00 SA
Thank you Troy for fixing the leak, good job! I highly recommend Troy and I would use his services again!
Nice guy with a good personality!
Patrick L.
Patrick L.
04/10/2023 12:00:00 SA
Robert a Supervisor and trainee Jose, respond to my Service call for slow Tub drain, due to not having hair catch at my Aunt's home. I am a  Master Electrician (PNW based) and having dealt with my own drain issue at Home.  I knew it is better to have drain pros like Rooter Ranger come and make easy work of this with proper Tools. Do not waste time renting machine or grocery store caliber chemical drain openers. You need good mechanical means to pull that hair back out. Or Pro Grade nasty acid chemicals, which could give you bigger mess on your hands.
Robert and Jose, did the job I needed plus took care of slow sink in Other bathroom, I could have taken care of myself for same price, yes that $47 special. No upselling, just did job, very courteous, explain estimate and ask if there was any other drain issue that need attention. Great Service. I will let the neighbors know do not be afraid to be call Rooter Ranger, they will take care of you for fair price and never take Advantage of their Customers, plus Recommended by a Tradesman himself.
Lin-Chuan L.
Lin-Chuan L.
12/27/2021
Had problems with sink and shower of place i just moved into.   Called place due to high number of good reviews.   Anyways, I wanted to add another 5 star review.   First call actually didn't resolve sink so they sent owner/boss out for 2nd call.   He fixed it quickly and didn't take my money for 2nd call.
Hedy W.
Hedy W.
11/08/2019 12:00:00 SA
Honest pricing, great customer service, easy text messaging system for communication and online payment. Will definitely contact them again for future needs!
Stan W.
Stan W.
8/25/2021
Rich came out, was extremely professional, explained my plumbing issue, answered all my questions and completed the job within hours.
Thank you so much for making this issue so stress free for me. Awesome experience!!
John S.
John S.
11/04/2019 12:00:00 SA
Reached out to Drainbusters this morning,  and successfully set up an appointment from 4:30-7:30 timeframe.  Nathan showed up at 4:45, and completed the job by 5:20. Very clean job, checked for leaks..all good. Will definitely use them again.  Also, very affordable,  no surprise charges..Thank you.
Muir J.
Muir J.
01/06/2020 12:00:00 SA
Troy came out the same day I called him. Had to do a little more work to snake my drain than we both thought, but he honored his phone pricing. Came out quick and got the job done clean. Good job and thanks again Troy.

**year later...had a new issue and called them back and they handled it perfectly again.
From Jennifer's reminders, to Nate coming and being professional and very clean. Thanks again to Drainbusters!
Jeffrey B.
Jeffrey B.
8/18/2019
Called at 9:30 yesterday for a backed up sink Nathan was here by 10:20 had the Kitchen sink up and running in 10 Minutes all for $89.00. Great service Nathan was great
Geneviève B.
Geneviève B.
09/01/2020 12:00:00 SA
Troy, the owner comes personally to meet his customers and introduces his crew, very friendly, professional and personable. Will answer all your questions and then some lol. Amazing service, amazing work. Alex worked very clean to install our Nuvo H2O system with sediment filter. It has been a day. Very very happy.  Will recommend Troy and his crew to anyone who needs a plumber. Also they show up when they tell you, they will. Most appreciated as everyone's time is valuable. Wishing Troy and his crew all the very best.
Michael C.
Michael C.
10/30/2020
Drain Busters was quick to respond and very polite throughout the whole process. LILO was our technician and he did a great job. LILO was always on time, hard working, very polite, knowledgeable, and trustworthy. Will go with drain busters for any future problems and definitely recommend them and LILO.
They do good work for a fair price.
Carolyn B.
Carolyn B.
11/26/2020
David went above and beyond my wildest expectations. He installed a new garbage disposal, repiped the kitchen sink which was leaking, brought my water heater up to code and installed and repiped my bathroom vanity. His work was flawless. Based on where the shelves are in the vanity and where the pipes connect with the wall I was prepared for the fact that he would probably have to cut into the vanity to make it fit but David was adamant about not having to do that. He somehow managed to solve that puzzle and position the vanity in such a way that it was left completely intact. It looks f*cking gorgeous. He was upfront about everything and put a lot of consideration and care into his work. I'll use him again in the future.
Donna C.
Donna C.
08/11/2019 12:00:00 SA
I have a rental property here in Las Vegas & came to inspect my house as my tenant was moving out. She told me the bathtub was not draining properly for some time. I need a same day Plummer as I was not going to be in town for very long. I had called a few places but no one could come out the same day. I then came on yelp & found Drain Busters. I called & left a message thinking no one was going to call me back, I was dead wrong. Christopher called me back in under 5 minutes. I told him the problem & he gave 3 quotes right away. He not only was able to book a same day appointment but Troy was here in under 2 hours. Troy was amazing, he knew what the problem was within 10 minutes. It was no clog, the internal stopper had broken off & would not allow the water to drain. He was able to retrieve the broken part & BOOM, problem fixed. He also took the time to educate me on my water softener. Thanks Troy for being knowledgeable, honest, friendly & patient with my question. You're the best!
Alan M.
Alan M.
9/19/2019
Had a kitchen sink drain clog that was beyond cleaning the pipes under the sink and snaking the drain with a basic snake/auger.
I dealt with Chris who got me an appointment within a few hours. Nathan showed up on time and got our kitchen main drain unclogged. Great service, will use them again.
Kirk G.
Kirk G.
09/03/2021 12:00:00 SA
They did a wonderful job for me.
Micah E.
Micah E.
9/28/2019
Honesty.  Integrity.  Unlike others I had come out look at my drainage funk, Drain Busters was no-nonsense, not trying to drain the pocketbook.  Came out and basically made a simple suggestion to fix it on my own for no charge.  Will definitely call them again in the future for all future plumbing problems.
Matt F.
Matt F.
8/25/2019
Troy and Drain Busters did an amazing job hydro jetting our sewer line. He was was prompt, very friendly, and explained everything he was doing, including showing us live camera feed as he went. The price was much better than competitors, and I would definitely use him in the future. He even bought one of my daughter's paintings!
Connie C.
Connie C.
04/05/2019 12:00:00 SA
So friendly and fast!  Fixed a line filled with tree roots. We were told that our pipe would have to be cut out and replaced by another company. This would have run between $3500-$4000!  Instead we called Drain Busters and had the line cleaned out from inside the house for a fraction of the price and exponentially better service.
Thank you for your wonderful work.
Karen D.
Karen D.
2/18/2019
Had them install a water softening system in my home and an R/O.  Very pleased with the service and the price.  Very professional and on time.  I highly recommend their services for your plumbing needs.
Sara P.
Sara P.
1/19/2021
We went through four different plumbers before getting in touch with Troy, Larry, and Chris. These guys did an amazing job at diagnosing the situation, providing us with the bad news BUT providing us with options, and fixing the issues in a timely manner. It can be such a pain, and really disheartening, to find out there is something terribly wrong with the plumbing in your home. Drain Busters made things a bit easier, and we are so thankful to them.We definitely trust Drain Busters for our future plumbing needs and we we will continue to spread the word about this great family-owned, local business.
Kris V.
Kris V.
07/07/2020 12:00:00 SA
Had to replace the pressure vacuum breaker on the side of my house. Drain Busters was in and out in 15 minutes. Great job guys. Less than half what I was quoted by competitor.
Chris V.
Chris V.
09/09/2022 12:00:00 SA
Great plumbers - most techs are super respectful and knowledgeable. Their prices are reasonable and they get the job done. Highly recommend them!
Sandy H.
Sandy H.
08/12/2020 12:00:00 SA
Where do I start. If we could give Dalton more than 5 Stars we would. Dalton is one of the best plumbers we've ever used in our homes. He is knowledgeable and professional. His customer service is on point. We highly recommend Dalton with Drain Busters.
Lorisa L.
Lorisa L.
10/29/2021
Without hesitation I highly recommend this place! Very honest, attentive and reasonable. If I ever need anything plumbing wise done I trust no one in Vegas - Henderson but they! Thank you so much! You gave me so much relief!  It's so hard in this city but you have me hope that there are still honest people out there!
Lauren C.
Lauren C.
09/01/2020 12:00:00 SA
Didn't end up using their service but the office girls were super nice and replied quickly. I have no doubt this co would've provided awesome services but my schedule needed asap and they weren't available
I'd still recommed 100%
Shan V.
Shan V.
01/09/2019 12:00:00 SA
Had a great experience with this Compnay. Communication was amazing! Price was less than the quoted me and they were very clean and professional. They fixed my tub spout and it works perfect. I would highly recommend them and will defiantly use them again.
Laura M.
Laura M.
07/01/2021 12:00:00 SA
This is the company to use !! After calling around many places getting quotes , I decided on Drain Busters . Not only did I feel like they made me top priority , but their prices can't be beat. They stand by their work , are friendly and professional.  I'm so thankful that there is a reliable , family friendly company out there ready to help. Thank you Troy, Steve and Greg. Great work !! Also thank you to the sweet ladies in the office!! I Will FOREVER call you guys for all my plumbing needs! I'm so appreciative!
Maybelline S.
Maybelline S.
4/29/2021
I interacted with three different people from start to finish- Troy, Jason, and Chris, and they were all great! Professional, courteous, and responsive. I chose them based on their reviews and Yelp came through once again. My bathroom shower handle broke and the water wouldn't turn off. Another company wanted to cut into the granite shower wall to enlarge the hole in order to do the repair and for triple the price I paid with Drain Busters! Jason was transparent with the costs. Chris showed up with the parts and completed the repair promptly without cutting the granite! This business is a trustworthy and honest unicorn. I would definitely recommend Drain Busters.
Marlene R.
Marlene R.
11/19/2021
I called Drain Busters for a quote for a leaking gas line. The response time was immediate & the schedulers set up an appointment within days.
The plumber, Aron arrived exactly on time gave me an estimate & emailed within the same day.
I am very grateful to have found a company with such professional people, quality & quick response. If you have any plumbing needs you'll be smart to use them. Thank you so very much Drain Busters !
Nicholas C.
Nicholas C.
09/10/2022 12:00:00 SA
Can I start with saying how it almost feels like family calling this company! The girls in the office Rachell, and Samantha are so kind, and down to earth. This was my first time using this company for a clog, and the price was very fair, plus the technician Nic was kind, skilled, funny, and he took care of my problem immediately! I normally don't write reviews, but this place has earned my business! Special thanks to the office manager Whitney for fitting us in so quickly! I think it's amazing that the manager answers the phones and is willing to work like employees, you don't always see that!! Amazing job Drain Busters! You can send Nic out to my house anytime! I may just make a clog!!
Elizabeth C.
Elizabeth C.
01/01/2020 12:00:00 SA
They did an amazing job.  We called, set up an appointment.  The office notified us that they were on their way, updated us.  They arrived between the hours they said they would, and they were on the earlier side.  The work was quick and efficient.  Our kitchen pipes were clogged.
Considering it was New Years eve, and the traffic was bad they really went all out to get to us on time.  Would highly recommend.  They answered the phone promptly, unlike a few others we called.
Michael B.
Michael B.
08/09/2018 12:00:00 SA
Troy is amazing. One of the few service providers in Vegas with true integrity. I had him out to snake two toilets and because they were so close to each other he told me that it would be a waste to snake the second (of course he was right). I love it when people turn down money because they do the right thing. I highly recommend and have already referred him to a real estate client of mine for some plumbing services. Thank you Troy!
Jannie L.
Jannie L.
01/09/2021 12:00:00 SA
After reading all the reviews, I can see why everyone gave 5stars!! I had a back up in my toilet that came up through the shower. & it flooded the whole house. Nathan responded quickly and efficiently. He even took the time to help clean up the mess and disinfect the whole house. Nathan is the best in the business. Can't go wrong with this company and ask for Nathan!
Jasmin G.
Jasmin G.
6/13/2019
Amazing response and availability. Using Yelp for a quote, I was amazed at the estimates given being detailed versus generic ballpark quotes. Nate, the plumber who came by, was super quick and efficient in unclogging our bathtub. Not only that, but he took it a step further and even washed down the tub (accumulated dirt and scumb) before he showed me the drain functioning properly. While getting a quote and up to the end of the job, Chris (Man in the Office) stayed in contact with me via text with as well as sending me the link to the invoice in both text and email format.I DEFINITELY recommend this company, especially if you need a quick response time and appointment.
Daniel C.
Daniel C.
01/11/2019 12:00:00 SA
All I can say is WOW!!!  I had reached out to another plumber on Yelp 3 times and they flaked on me...  I'm so glad they did because I never would have met Troy and Nathan with Drain Busters.  They were at my home until 11pm and completed my request with a positive and upbeat attitude the whole time!  They gave recommendations and I will definitely have them back very soon.
Mary G.
Mary G.
5/30/2023
Great job, Nelson! Thanks for fixing the our clogged sewer.
Special mention to Rachel, too, for being patient with my schedule requests!
Jessica M.
Jessica M.
12/01/2017 12:00:00 SA
This guy is great. He made a free house call the day of my messaging him and was a very big help. I will always use him going forward. Good help very hard to find in this town . He is great exceptional customer service. Will recommend to anyone for sure.
Ben R.
Ben R.
09/03/2020 12:00:00 SA
Lilo was super professional, wore a mask, took his shoes off and was very efficient with the job. Would definitely recommend again. Did great work on Vegas Valley Dr today for Dr Cooper.
Bianca D.
Bianca D.
09/06/2021 12:00:00 SA
Responded quickly, fair pricing, appointment timely, drain unclogged.
Christy M.
Christy M.
09/09/2019 12:00:00 SA
Not only are these guys efficient they are very reasonable on their pricing! They replaced a shower head in my master bathroom and replaced a faucet for my outside kitchen sink. They were in and out in an hour! This company is awesome! Don't bother looking anywhere else, this is the company you will want to go with! Thanks Drain Buster!
Cris B.
Cris B.
10/30/2019
Just when you think there are no honest and fair plumbers in town , we stumbled across the Drain Busters, our pipes were clogged almost resulting in us having to close the business , but they saved the day ,  ashamed to say I spent more money trying to DIY it then it cost, I will use them for business and personal needs
Lanny B.
Lanny B.
4/13/2020
Troy came out to unplug the main drain of my sister-in-laws home. Water was backing up all the way to the kitchen sink. He provided a window of time to expect his arrival and he actually showed up a little bit early! I was butt-naked in the shower at the time, but I was so glad he was more than punctual.
Troy had the plugged drain unplugged quickly using his mighty snake. My sister in law was concerned that tree roots may have been causing the back-up. She was about to spend $1000 to have someone remove the giant palm tree in the front yard. To give her peace of mind, I paid a little extra to have Troy scope the drain. No tree roots at all! It was so nice to put the tree root conspiracy theory to rest.
Troy is the best! He is personable, friendly, honest, reliable, and an all-around good guy. He is now my plumber for life! Don't hesitate to give Drain Busters a call when you need a plumber.
(The author of this review is an unpaid customer for life after experiencing Drain Busters live and in-person! The butt-naked shower mentioned in the review did not take place at the sister-in-law's home. Get your minds out of the sewer!)  :)
Cameo P.
Cameo P.
5/25/2022
These guys are HANDS DOWN the BEST plumbers in town! I cannot say enough good things about Troy and his staff. They are always so nice, friendly and boy do they get the job done! We found a some tree roots in our sewer system, and while everyone else immediately started quoting us prices to replace the whole system. Troy and his team got to work trying to find out the true extent of the issue and if it actually bad enough to warrant a $25k+ expense. Not only did did find out it was really only 2-3 roots, but he was able to get the removed and make sure our plumbing system is in tiptop shape as our pipes were actually really good. I've had them out a couple times now to replace a toilet, repair a small sink leak and get a quote on a new water heater. I can honestly say that as long as they are open, they will have my business!! Thank you Troy, Alex, Whitney and Rachel for all that you do and for keep our house nice and NOT trying skimp on something or charge me an arm and a leg. You are all so very appreciated!!
Dave L.
Dave L.
4/25/2019
Sent a request for installation of toilets I purchased and promptly received a reply back. Showed up on time, installed and took our old toilets. Had them install a kitchen faucet as well. Very professional and courteous and will definitely use them again for any and all my plumbing needs.
KP P.
KP P.
5/14/2020
Just wanted to thank Larry for his patience, kindness, and hard work.

Called to replace a kitchen faucet and fix the water line to the fridge, did it quickly, efficiently, and reasonable price. Will recommend to my peers for any plumbing related work.
Lisa C.
Lisa C.
10/21/2019
I called this morning and this afternoon, my problems were fixed & for less than I would have paid somewhere else.  I had a leaking toilet that was going into my neighbors garage (condo).  I also recently purchased a new disposal (that my brother was going to install - but hadn't yet) & I added that to the job too - needed it done.  Troy was awesome, very personable and professional.  I would not hesitate to use Drain Busters again, should the need arise.  They will be my go to plumbing company from now on.
Barry T.
Barry T.
8/14/2020
I would never imagine a plumber replacing a old with a new toilet in a half an hour!

Alex, has a most amazing can-do attitude with his clean up and proficient installation.  Efficiency with speed and customer satisfaction is his goal!

Drain Busters could not have ever sent a more desirable plumber to satisfy my particular expectations.
Kevin H.
Kevin H.
09/11/2019 12:00:00 SA
From the first phone call Chris was pleasant. helpful and professional. He got my appointment for a blocked bathroom drain set up and explained the different options and the price up front without having to be asked.
Nathan was my tech and was right on time, what a lovely guy and got the job done within minutes for the lowest price. This Company is a breath of fresh air to deal with. Honest, reliable, excellent communication throughout what more could you want. Have finally found my new go to company for all my plumbing needs. If you need a trustworthy plumbing company look no further than these guys.
Thanks Drain Busters.
Ryan F.
Ryan F.
09/02/2020 12:00:00 SA
First time using Drain Busters and everyone at the company was very friendly. Called them to take a look at a possible leak with my main water line or PRV in the front yard, and it turned out to be a very simple thing that was an easy fix. Dalton the technician was extremely friendly and fixed it at no charge. Glad it turned out to be nothing, but very appreciative of the help from Drain Busters!
Josh R.
Josh R.
01/11/2023 12:00:00 SA
I spent over $5000 and I'm still left with a leak. I hired Drain Busters to replace my main water line to the house. And while they replaced the entire line, they failed to replace a $25 shut off valve which was corroded to begin with (picture), and in which is still leaking. And while they replaced the regulator (picture), which comes after the valve, the corroded $25 shut off valve itself was reused and not replaced. At one point the plumber even admitted that he should have replaced it. After the amount of money I spent, I was even ok with having to pay another reasonable charge to get it replaced but was never sent a quote. I was also told verbally that a few minor fixes would be resolved, but nothing was done as the overall service standard seemed to have changed once the last payment was made. I went with Drain Busters due to their past reviews, and being I wanted to support a small business. I gave them 2 stars due to the time and effort put in by the plumbers. *** never got a call back from owner per his reply below ***
Brooke K.
Brooke K.
02/03/2022 12:00:00 SA
I have used Drain Busters on 3 separate jobs over the last 12 months. Most recently my water heater went out and needed replacing. Kids and I had zero  hot water. It was a long few days and they helped out tremendously.
Sophie N.
Sophie N.
9/14/2022
These guys were great! Big shout out and thank you to Alex, the technician that came out. He was informative, thorough and patient when it came to my queries. My issue was a pipe blockage and they came, dug up the shower pan area, cut out the pipe with the blocked area and replaced it. It was done well.
Tracey W.
Tracey W.
11/30/2021
We had a toilet leaking through a wall at our office and couldn't figure out what was going on. I wasn't even sure who to call so I immediately went to Yelp for Help! Much to my surprise Drain Busters not only came to the rescue within hours, they were able to quickly & painlessly fix the problem at a great price! They were also professional and courteous. I would definitely call them again if we have more plumbing problems!
Gabe C.
Gabe C.
3/16/2019
Very friendly and knowledgeable staff. They were unable to fix my issues because it was out of their scope but they went the extra mile and gave me great references for another company that was able to help. I recommend these guys!
Jim E.
Jim E.
10/05/2020 12:00:00 SA
We rely on Drain Busters to take care of the majority of our property management needs. Troy and his team are on top of their game. I also want to give a special thanks to Lilo for taking care of our tenants recently. There will be more compliments to come I'm sure. Their whole team is awesome.
Anna R.
Anna R.
09/04/2020 12:00:00 SA
I had been avoiding calling the plumber, but after three days my shower wouldn't drain. I read the amazing reviews about drain busters. So I investigated and determined they were affordable and had 5 stars. Originally they were supposed to come after 1pm when I was done working ( from home of course). They called and asked if they could come sooner and I figured it would be fine. Lilo came out and was very nice. He wore the proper attire, mask included. Was very respectful while I was working. Was in and out in 30 minuets. He pulled a piece of washcloth from my drain. And now it works perfect.
Wayne G.
Wayne G.
02/07/2020 12:00:00 SA
Wow wow wow super fast same day and amazing quality service!  Also half the price of others and provided quote  ASAP via yelp vs other rip offfs trying to waste my time  and money with a free estimate scams!  They unclogged drain in my condo.
Riley R.
Riley R.
8/29/2019
Update 8-29-19
I requested to have 3 toilets replaced, I was so happy with Nate's previous work on clearing/fixing my drain it was a no brainier to call Drain Busters again. Nate replaced the toilets without a hitch, tested them several times and checked for leaks. I highly recommend their services.
Cary W.
Cary W.
10/22/2018
I can't say enough great things about Troy at Drain Busters. He got to our home in a timely manner and solved our nasty drain problem. They used a camera inside our drain pipe.  Many thanks to you and your tech.  Great job
Steffanie C.
Steffanie C.
05/01/2018 12:00:00 SA
Troy is fantastic! We called him late in the day and he was quick to respond. It was so refreshing to actually speak to the person coming to your house and because of a last minute cancellation he fit us in that night. Not only did he fix the problem but went the extra mile and continued to unclog the drain rather than act like there was some bigger problem.  He was extremely professional, reasonably priced and gave us some great advice.
Amanda M.
Amanda M.
05/10/2020 12:00:00 SA
Gave an estimate over yelp and was cheaper when he finished the work! Unlike other companies, he scheduled a day and time and showed up.
Teressa C.
Teressa C.
06/10/2019 12:00:00 SA
Look no further! These people are amazing! Getting an estimate was super easy. Communication was clear. The tech showed up early (after they made sure that was ok). We stayed right at the given estimate. The work was done quickly, correctly, and cleanly. I will never hire any other plumbers! This is the place to call.
Aj I.
Aj I.
05/10/2019 12:00:00 SA
These guys saved me over 2500.00...I'm not going to go on and on , but they really helped me out. They showed up on time, fixed everything for a great price (250). It's nice to see businesses still doing good business and not trying to rip someone off. I would highly suggest these guys for your plumbing needs. Great job!!!
Scott B.
Scott B.
8/17/2019
Just used this company for the first time. I must say I was very impressed.  From the time I called the dispatcher ( who is great) to the actual service call, everything was so personable and professional and the price was very fair.
Justin S.
Justin S.
03/08/2019 12:00:00 SA
Bath drain is now draining. There appointment system is easy, they call before showing up and even called to see if they could come early.

The service tech wa very professional and was able to snake the drain fixing the problem ASAP.

No upsell or drama. Will use them the next time I have a plumbing issue.
Paris H.
Paris H.
5/23/2019
It's not often anymore that a service company exceeds expectations but Drain Busters did just that!  Both Christopher in the office and Nathan on site went above and beyond in providing exceptional customer service and professional work.

I had purchased 2 new toilets from Home Depot.  The first was put in by my contractor installing flooring in the powder room.  They managed to leave me a non-functioning toilet with a connection leaking on my new floor.  

I originally purchased installation of the second toilet thru HD only to be told it could take up to 10 days.  No bueno!  After calling several different plumbing companies I reached Chris at Drain Busters.  He was able to have Nathan come out that same day to give me an estimate and do the work if I agreed to move forward.

Well, schedules change when you have workers on a project and paint fumes later that day prevented installation in the room where the new toilet would go.  Regardless, Chris agreed to still have Nathan come by and provide the estimate.  Pricing was very reasonable and Nathan fixed the leaking connection on toilet #1 while he was here and then scheduled to come back the next afternoon to install toilet #2.

The next day Chris accommodated in stride yet another schedule change.  While Nathan was installing the toilet he ran into an issue with a rusted part in the flange area and was able to fix it.  Again - fair pricing, clear explanation of the issue and no upselling!

I rarely write reviews, however, dealing with Chris and Nathan from Drain Busters was such a pleasure instead of the usual contractor hel$ that I actually created a Yelp account just to give them a review.  5 stars plus! Thanks guys!
Lacey N.
Lacey N.
2/22/2020
Best decision ever to call Drain Busters! We've had a reoccurring problem several plumbers have tried to fix but were unsuccessful.  Troy looked at the issue and knew immediately what to do, he worked hard and fixed our more complicated drain blockage.  I can't say enough good about this company, they are great, friendly, came out same day and guaranteed their work.   I'll definitely be calling them again!
Masih E.
Masih E.
10/25/2020
Nathan came over right on schedule. He is very professional and responsible. My kitchen sink issues got fixed in less than an hour.
Gary U.
Gary U.
9/13/2019
Nathan adjusted sink downspout to allow better flow. Service call was $89. Two other plumbers failed to fix this problem and one charged me twice as much for that fixture than Drain Busters would have charged. I respect this company because they don't try to soak their customers with exorbitant prices like most.
Eric H.
Eric H.
2/26/2020
Woohoo! As good as it gets! INDEED. Troy and his crew are who you need on your side. Seriously! These guys rock and are now the high water mark (pun intended) for drains in my book. I can't recommend them highly enough. No way would I call anyone else! Thanks a million!!!
Janet S.
Janet S.
09/12/2018 12:00:00 SA
I was referred to Drain Busters by a friend.  I was having a recurring problem with my kitchen sinks backing up.  It seemed to be a unique problem that others were unable to fix.  Drain Busters came out the same day I called.  Troy was extremely polite, professional, respectful and most of all, very knowledgable and fixed the problem promptly.  His price points are very fair too.  I would definitely highly recommend this company!
Irvinette M.
Irvinette M.
11/18/2021
Immediate response and very friendly and courteous.  KC did a great job and we would recommend this company
Barry B.
Barry B.
7/22/2019
Great fast professional service. Troy was great!! Would definitely recommend them for any plumbing needs.
Leila P.
Leila P.
12/16/2021
Whitney @ Drain Busters did an excellent job of finding me a tech for a last-minute inspection. They were upfront about their fees and delivered fast, professional service. I especially appreciated the reminders and responsiveness of the office.
Cathy G.
Cathy G.
9/30/2020
I was recommended to drain Busters from a few friends in my neighborhood. Dalton came over and gave suggestions for water softeners and RO system. Decided on the whole house filter system and RO system. LILO was the tech that came over to do the work. He was very personable and did a great job. Water now tastes great. I would definitely use Drain Busters again for any plumbing problems that I may have in the future and will also recommend them to my friends. Would also recommend Dalton and LILO as they were great to work with.
David M.
David M.
4/20/2021
Was the first to reply to my request and gave me a quote to replace a
       garbage disposal at that time. Showed up on time and quickly and efficiently did the job. Was very satisfied with their work.    DM
Jason N.
Jason N.
01/09/2021 12:00:00 SA
Most friendly owner ever. Took care of my plumbing problem that 5 other plumbers couldn't do. It was a big job and needed some big guns. This guy is the real deal. If you need drain work, he's your man. Call him.
Nikki Y.
Nikki Y.
3/18/2019
Highly recommend. Had an emergency and Drain Busters scheduled and finished the job within half a day. Thank you so much. Great job guys!
Tammie M.
Tammie M.
2/13/2022
Hey Troy the owner is a great guy and the employees he has working for him. He has been working all weekend to get a part to fix our hot water heater. He goes over and above to get the job done.
Laura C.
Laura C.
1/29/2022
Found Drain Busters on Yelp of course. Called them out for an inspection of one of our bathrooms. Spencer sent out a text he was on his way and arrived on time and ready to work. He checked the pipes, toilet, parts, and told us some options. He told us what brand name toilets to buy that are easy for them to install and the more boujee brands that are more difficult to install. We thought it was a piping issue but were later able to find out the culprit. Thank you Spencer & Drain Busters. I would definitely use them for any plumbing issues or home job you might have.
Derek E.
Derek E.
03/09/2019 12:00:00 SA
This was the second time I have used Drain Busters. I used them for a cracked pipe joint within a wall about a year ago. I used them this time for a drain that I couldn't unclog. I can't recommend them highly enough. Troy runs a great company and the people that work for him are just as awesome. They show up when they say and charge what they say. Now, obviously if the situation changes about the job so will the price. If you need a plumber I wouldn't bother calling or sending  estimate requests to anyone else.
Christine F.
Christine F.
10/19/2020
This is the 2nd time I've used Drain Busters, and the 2nd time I've been impressed with both the customer service & professionalism!  

Our kitchen sink was plugged up, which resulted in having to not only snake the sink but hydro-jet the main line due to roots.

The tech this time around...LILO... was on-time, knowledgeable, personable and prepared; as was the first tech the first time we used this company.  Also, the invoice we received provided details of the steps taken during the service with a (90) day warranty/ (1) call back.  Love this!

Will I recommend them to all I know...YOU BET!!!
Pete B.
Pete B.
4/27/2018
Troy was awesome! Super friendly, and knowledgeable. Cleared an atrium drain and fixed a toilet too. Nice to now know a reliable, honest and very skilled person in this field. Highly recommended!
B. C.
B. C.
8/29/2019
Excellent customer service and communication all along the way. Friendly, professional employees who get right to the job and explain everything thoroughly. They do not overcharge and have great pricing. Pretty cool that they send you a photo of your technician before your appointment. They fixed all issues with 2 showers and 1 toilet for us. Don't hesitate to book them!
Nancy P.
Nancy P.
10/16/2020
I have used this company on three different occasions, and I cannot recommend them highly enough.  I am able to coordinate appointments via text and provide pictures and receive an estimate of the job beforehand. On the most recent visit, Lilo called before showing up, and was even able to come early.  He was extremely professional, and did a great job completing the task, keeping me informed during each step of the process.  After some confusion over the cost upon completion, I expressed concern about the mismatch with my estimate.  I paid as requested, but was a bit upset.  Within 10 minutes, I received a call from Drain Busters stating that Lilo had called to express my concerns and he was coming back to return my check so that I could pay the original quoted price due to a communication error somewhere.  I continue to be impressed with this company's desire to be honest and forthright with its customers to ensure their satisfaction, and recommend them to anyone needing plumbing services.
Jessie G.
Jessie G.
01/07/2023 12:00:00 SA
I hired Drain Busters solely based off their 5-star review ratings. Boy was I wrong and now regret my choice. When Alex and his apprentice showed up at my home on Thursday, he seemed completely capable and confident of fixing my leak under my kitchen sink. Alex advised he would need to cut into the stucco near the drain plug on my back patio to access more pipe to replace the pinhole leak. I took video and photos of the pinhole leak; no other cracks existed in my drain pipe. Thinking Alex could fix the drain pipe easily, I agreed to them cutting into the stucco, knowing they do not repair stucco or drywall. I heard drilling and banging for about 15 min., then nothing. My Arlo camera video recording showed Alex and the apprentice walking toward their van and sitting in it for another 15 minutes. I waited for their return. They returned to show me the damage to the drain pipe and advised they could not proceed until they had a jack-hammer to go into the foundation to access more of the pipe. I took photos from inside and outside. The photos showed a jagged crack that hadn't been present in the previous photo or video. This jagged crack is likely due to blunt force from a hammer. Enclosed is the side-by-side for proof. Left photo is the before and the right is the after photo. The owner (Troy) called to advise (in so many words) that they were not responsible for the damage. I just want it fixed, I replied. Unfortunately, they are unable to fix the damage right away, but scheduled me for Monday (4 days later), and I should be looking at close to $3k for the repair when the initial estimate to replace the drain pipe was $1k. My kitchen remains unused, but I hope they are able to fix the damage without further damage to my property, but we'll see what happens.
Rad M.
Rad M.
8/16/2018
Hands down the best in Vegas.  Fast service, great rates, superb work.

I sent out a quote request to about 30 businesses locally on a Sunday.  Not only did Drain Busters respond the fastest, they came in the lowest price.  When contacting Drain Busters, they responded immediately and made a reservation for the same day.

Upon arrival, I could tell this was not the average service from someone on Craigslist or Serviz.  Very professional, had of the tools and equipment to handle any job, and was ready to go.  Troy, the owner, had my drain fixed within minutes.  I had tried everything minus the professional equipment, so it wasnt just some hair and grease.  The great thing was that Troy explained everything in detail, and gave tips on how to avoid another clog.  The checkout process was streamlined and I even got a text and email receipt and invoice within minutes

If you have any kind of plumbing needs, go to Drain Busters first.  Fast and flexible service, unbeatable rates, and a level of professionalism that goes above and beyond the competition in the Las Vegas area.  A+
Arinze U.
Arinze U.
11/24/2020
Larry was an amazing tech. He was very professional, knowledgeable and most importantly empathetic to the issue I was experiencing with my garbage disposal. Even during a pandemic, he made me feel comfortable to have him in my home and address our issue in a timely manner and even recommended other long term maintenance I could have done. If I could give him 6 stars I would. I plan on using this company for all my plumbing needs primarily because of the first impression I got from Larry!
Chris S.
Chris S.
10/14/2020
After weeks of trying to unclog a toilet by getting a new plunger, trying declog liquid, then buying my own snake, I finally gave in and called a plumber.  I was slightly happy they pulled out a dog ball, and nothing else.  Also got mismatched water lines between the fridge and the wall connected to get the fridge ice maker and water working.  From beginning with scheduling to the  with getting a few laughs out of the situation with the tech, the experience was great. Would totally recommend Drain Busters!
Sheree R.
Sheree R.
10/25/2019
Drain Busters arrived on time and Nathan introduced himself with the utmost professionalism.  Drain Busters provided quality service at reasonable prices!  Another company had quoted an outrageous price for what I felt was rather straight forward repairs.  Drain Busters completed the work for 1/5th the price in just 1.5 hours!  They've earned my loyalty by providing honest service at fair and reasonable rates. If the need arises again, I'm definitely calling Drain Busters.
Mack D.
Mack D.
11/18/2022
Dj came to my place and gave me estimate about replacing my old Water heater. After I received best quote in town Darren replaced it less than an hour. Highly recommend this company, reliable and fast Plumming service.
Jason V.
Jason V.
2/28/2020
It's not often one can write a review of a plumbing service and have multiple experiences. We've used them for 3 different issues: mainline blockage, sink issue, and change angle stops. We will use them again in the future when we start our other bathroom remodel.

Troy and his team are stand up guys. They are knowledgeable, have integrity, and prompt. Each time they have walked us through various choices suggesting certain options to us. And, not once have they said the most expensive option is the best option for us. We have an older home which requires some TLC on the pipes. They have done a great job handling the old pipes too.

This company is gold. Keep up the great work!
C L.
C L.
11/04/2019 12:00:00 SA
This business comes through for you! A stopped drain that put half the house out of use was cleared timely and effectively. Nate was on the job. When it comes to this type of work, what is needed and the skills to do the work, do yourself a favor and call this business. Fair price, communication, guaranteed work and a privately owned!
Bobbi B.
Bobbi B.
11/15/2019
Drain Busters helped saved me from buying a home that had major sewer issues. It would have been a majorly sh!tty real estate deal for me had I not hired them to check out those pipes. I think every future homeowner should use Drain Busters as part of their buyer's due diligence process.

Troy went above and beyond to help me and was an all around joy to deal with. From now on, I'll be calling Drain Busters for every real estate transaction I do. Don't get tricked into buying a home that has sewer issues! You can count on them to give a crap about you and your business. They're #1 in the #2 business in my book! :D
Beck M.
Beck M.
8/13/2019
Christopher was able to schedule a same-day appointment and Nathan was extremely friendly, knowledgeable and did a fantastic job fixing the running toilet.  He was very respectful and left a clean work area.  Highly recommend.
Karina C.
Karina C.
9/22/2020
Kitchen sink was clogged, contacted Drain Busters through Thumbtack, got a reply shortly, I was so happy they were able to schedule an appt same day, LILO arrived in time, very nice person, fixed the problem immediately, rates are very reasonable, excellent customer service, will refer them to friends and family.
Steve W.
Steve W.
08/08/2019 12:00:00 SA
We have recently bought a house in Las Vegas, and the hot water was not working in the kitchen sink. After doing some research on Yelp, I contacted Drain Busters through Yelp. I'm not sure what time I sent the initial message, but they texted me back very quickly. I didn't have a chance to respond to the text, but the next morning I received a follow-up text asking if I still needed assistance. I texted back that I did and I gave them my phone number. Christopher called me right away, and we set up the appointment. Within minutes I had a confirmation text which contained a short bio of Christopher and the technician that would be coming out to the house, Nathan.

Christopher showed up within the three hour window we had agreed to, and very quickly got to work. The problem ended up being very simple, but Christopher recommended that we might consider replacing the kitchen faucet as it is getting corrosion that might cause us problems. We are planning to do this, and will be calling Drain Busters again when it is time to do the install. The service fee was $89, which is very reasonable.

Nathan and Christopher were great, and Nathan was able to come out after I had gotten off work which was very helpful. I would highly recommend Drain Busters.
Dick M.
Dick M.
11/27/2022
Very disappointed in the results of my service.  Same tub drain issue since 2018.  Tech recommended chemical treatment because the clog was minor and the treatment was $80 less that using a snake.  Two days after the service was completed, I responded to the Customer Satisfaction survey as received from Drain Busters.  Explained my disappointment that the clogged drain still exists.  Haven't heard from Drain Busters whatsoever in 8 days.  This sure isn't the company Troy started about 4 years ago.
Paige P.
Paige P.
10/30/2020
Sara was rude and cancelled the job due to my fiancée being rude. However she said multiple times she couldn't hear him over the phone. So he started to yell. Then she gets mad as says she doesn't appreciate him yelling At her. What is it? You can't hear him. He speaks louder so you can. Now you're mad. He also had questions on the quote. dalton refused to contact my fiancée to go over the quote in detail. He instead had Sara call my fiancée to explain. Terrible customer service. Filing a complaint with BBB and consumer affairs as well.
Team C.
Team C.
12/09/2020 12:00:00 SA
We replaced a bathroom cabinet and found out the plumbing needed to be updated underneath the sinks. We received a few quotes that were almost double the cost of what Drain Busters offered. David was our repairman and he was knowledgeable not pushy and got the job done in no time.
Highly recommended
Gus M.
Gus M.
6/28/2021
Good job
Fast to
Respond
Fix problem quickly
Very reasonable pricing
Honored their quote
Tech was good
Sherry S.
Sherry S.
2/17/2022
I'm a real estate agent and I often need quotes for repairs done quickly based on home inspections reports. I called SEVERAL plumbers today and they all wanted me to pay a fee for them to come out to see the problem to give me a quote. I am SO happy I found Drain Busters because they used the information from the inspection report to provide me cost estimates in just a few hours.

That's the kind of service I need. My client is happy to have this information because he can make an informed decision on the amount of money to request for repairs. He will also hire them to do the work once the purchase is complete.

I see why they have a 5 star rating.
Joanne J.
Joanne J.
2/20/2019
Troy was very professional, friendly, and knowledgeable. I was told when he would arrive and he was on time. He took care of our backed up drains quickly and efficiently, and the charge was not only reasonable, but came out to be less than what I was quoted. Drain Busters is awesome and my first choice for all my plumbing needs from now on.
Tracy B.
Tracy B.
3/30/2021
Excellent service. Chris, our plumber, was super friendly. He had a mask and little shoe covers to keep everyone safe and clean. We had a clog in our main drain. He cleared it up no problem.  

If we need to call a plumber again, we will 100% call Drain Busters. Don't think twice about calling them, just do it.
Phil C.
Phil C.
7/31/2019
Just had 3 toilets replaced. Great initial call to get an actual quote. No other plumbing company in town would offer that over the phone. Scheduled my appointment for next day (today). Arrived on time (a few minutes early actually). Quickly assessed everything and got right to work. Friendly, quick and easy. Price was good. I know that some people could maybe find a moonlighter to do the job for a couple dollars less, but this is a very good licensed company. They're small and out here doing good work, so I feel they deserved a good review for all the aforementioned.
Kevin C.
Kevin C.
9/16/2020
Had a backed up sink, so I gave them a call.  Within a couple of hours, Lilo was at my door.  He fixed the problem quickly and professionally.  My sink drains well now, and there was no mess.
Samantha A.
Samantha A.
8/29/2020
I rarely need a plumber but I needed one today.  Thanks so much to Alex for his outstanding hard work and the amount of time he spent was less than an hour!  I am highly empressed with his on time arrival and the quality of the work he provided.  Drain Busters will always be my go to plumbers.
Sandy G.
Sandy G.
07/06/2020 12:00:00 SA
Our shower won't drain.  Can't flush the toilet,  water coming up in another room on the 4th of July.  We can't use bathrooms.  I checked the plumber we used last year to fix a flange but they're closed for the holiday.  I start scanning reviews on yelp trying to find someone that can help us.  I cross my legs and bounce a bit.  I really have to go.  Ahh, drain busters has 5 stars.  I read some of the reviews and OMG they're open.  I quickly request a quote. The husband must have to go too.  He begins yelling..Just call them.  So we did.  

They can't help today but then neither could anyone else that responded through yelp.  Wait, they can come the next day, Sunday. At 8 AM.  We accept the appointment and wait impatiently for Sunday to come.  We start to get nervous at 8:15 then the husband calls the office at 8:20 but no answer.  Alex shows up at 8:30 and we feel such relief.  We're desperate and so very very happy to have him show up at all.

Alex is ready to work and boy does he.  He snaked the shower, the main sewer line then announces he needs to remove the toilet because we're still clogged somewhere.  Oh no, more money.  Wait only $55.00 extra.  Low and behold he finally is able to snake the clog which was in the toilet drain.  He puts a double donut seal on like we had before.  2.5 hours everything is in tip top shape.  Our total bill on a Sunday mind you, was $150.00.  

We are very happy, hell, we're ecstatic. It's so nice to be able to go when we have to.  I finally was able to shower.  I will never take my sewer lines for granted because without the ability to drain, life simply stops.  The dishes are all washed.  The husband and son have showers.  

Drain Busters!!!!! Thank you so very much for being open and for sending Alex and for not gauging us.  We appreciate the 3 month warranty.  We definitely will call you in the future if we need a plumber.
Robert B.
Robert B.
07/07/2019 12:00:00 SA
I hit the jackpot with drain busters. They are expert at what they do, actually determined to get it done right and at - or below- the price quoted, and have all the tools and equipment needed to get it done. Once there they will not leave until your clear and clean.

I live in one of the older Las Vegas neighborhoods and drain issues are common and come whenever construction or renovation occurs nearby. I've experienced the following service:

Quick clean - under $80
Deep clear - a bit over $250 - lots of construction debris from across the street found its way into my main that had not been cleared otherwise in over 40 years
Warranty - months after the deep clean I had a build up - no charge for the service. I was very surprised. I did not argue!

I have 5 bathrooms each time every one was checked and given a clean bill of health. I wish I could give 6 stars. The Drain Busters actually take great pride in there work.

Drain Busters are honest and sincere. They are consummate professionals who displayed a mastery of drain related issues, causes and solutions. I live in an old neighborhood in Las Vegas and pipes and clogs occur regularly - to others. When my problem first hit it followed weeks of visits by other drain companies across the street my heart sunk and my Yelp radar went up. I am familiar with the reputation of drain companies in Las Vegas and was determined not to get ripped off.
Patrick G.
Patrick G.
08/08/2021 12:00:00 SA
Drain Busters quoted me $125 to unclog one slow drain and from $55 to $80 for the second drain, depending on the difficulty. A repairman came, exactly when promised, and unclogged the first drain. After strenuous efforts, he could not unclog the second. He charged me only for the drain he fixed, $125. The next morning a second plumber came. The second drain was a real challenge. He used a bigger snake, but could not get it through. The drain remained clogged. Finally he drilled a hole in the vent pipe and ran the snake down from there. This time the snake did its job, and the drain ran freely. He patched the hole in the vent pipe and, like the first plumber, cleaned the work area thoroughly. Since it took two plumbers and extraordinary efforts to unclog the second drain, I was ready to pay $80. The second plumber called the office and was told to charge me $55, which he did. Both plumbers were friendly and cooperative. I will recommend Drain Busters to anyone who needs a plumber. Good to know there are still honest and hardworking companies in Clark County!
Pacita D.
Pacita D.
12/20/2020
Now we can see why this company consistently get 5 stars. So very well deserved!

We had a serious water leak problem which we thought was in the main water line. We started with a company our neighbors recommended, but after one day of digging around, they didn't show up again, leaving an open trench and piles of rocks on our driveway. After weeks of no response, we looked for another company to do the job, and we were drawn to Drain Busters because of the ratings and their slogan Of course, we can!.

So glad we did. From the first communications. meeting Troy the owner, and then having Nathan work on the job, this was topnotch.

Nathan showed up promptly on the time he said he would. He was very polite, explained everything he was going to do and was doing, secured the dug out area with warning tape,  moved rocks with sharp edges away from where the new water line is located, smoothed over the sand, swept the garage and the driveway, etc. He went above and beyond!

When we received the invoice, it provided a detailed summary of what Nathan had done. Bravo! This company and its staff are the best we've ever had and we can't think of anyone we'd rather hire anytime we have a plumbing/drainage issue.

Here's what the invoice described:

Tech on site Nathan

* Upon arrival i started by digging a trench from the water meter to the left side of the house

* I then connected the irrigation line to the water meter to check for any leaks in the system. There is a very small leak so i talked to the customer and he said he will get it fixed at another time. I told him to watch the meter to see if it gets worse. The leak is so small it leaked less then a half gallon all day

* I dug the trench 18 inches deep to make sure the line was below the frost line. I then ran the new 1 water main to the house and then used copper to run it into the house

* Once I had the line ran into the garage I transitioned into PEX and ran it along the ceiling of the garage and over to the pressure reducing valve. I transitioned back into copper to tie into the main going into the house

* I the insulated all of the new line from the meter to the PRV. I made sure the line was adequately strapped and secured to the walls and ceiling

* Once the line was ran and my connections were made I turned the water on to the house and checked for any leaks. There are no leaks in the main line I ran

* I then repaired the irrigation system (pvc) and polly line that the previous company broke and then tested to make sure my repairs dont leak. There are no leaks in my work

* I the buried the line after wrapping tracing wire around it for locating purposes

10 year warranty except connections to existing pipe
Robb A.
Robb A.
10/17/2018
This guy is the best!

He's smart, friendly, super-considerate, and really cares about doing the job right.  Great prices too.

Need a plumber?  Don't hesitate.  Call Troy!
John N.
John N.
06/09/2018 12:00:00 SA
Troy, the owner of Drain Busters, came to my house and repaired a leak I had in my ceiling for a small fraction of what a competitor was charging.  The work was outstanding.  Troy really cares about the customer and takes great pride in his work.  I do not believe it is possible to beat this company for the quality of work and the price.  I could not more highly recommend this company.  Thank you, Troy!
Daniela C.
Daniela C.
6/25/2019
Drain Busters is the best company I've deal with. I paid so much money hiring other plumbing companies and no one has ever been as honest and  had fair prices as this one. I'm glad I call them , Nate finished the job in less that 2 hours. Thank You.
Shawna P.
Shawna P.
5/18/2019
Responded to my call after work in a Friday and set an appointment for first thing Saturday morning. Nate came to the house right on time and quickly assessed the problem with my sink drain.  He was knowledgeable and courteous.  I love this company. My plumber for life.  Thanks Nate!
Rita A.
Rita A.
05/07/2020 12:00:00 SA
Drain Busters is the place to call if you are having any issues with your plumbing. Customer services over the phone is very pleasant & very informative also the price they give you over the phone is the same price when they show up. Troy contacted me before arrival, arrived performed the job that needed to be done with in minutes & explained to me what the problem was an that could of been causing. the issue. I was very pleased an will for sure use their services again. Thank you all at Drain Busters for helping me.
Alex K.
Alex K.
2/25/2021
Extremely fast, efficient, and friendly service. I had a broken drain pipe; they were able to come out the same day to fix it. They also sent out specialists to estimate how much it will cost for drywall ceiling repair, which felt very thorough. The plumber Nate and his apprentice couldn't be nicer and did an excellent job. We are extremely thankful for their help and will definitely use them again in the future!
Mon D.
Mon D.
02/01/2019 12:00:00 SA
They did a great job on my rental property.   My Tenant and I are very happy and satisfied with their work.   I highly recommend this company to anyone.
Jim H.
Jim H.
9/16/2020
I would like to thank Troy for the reasonable/honest estimate and for taking the time to explain all the options.  Thanks go out to Nate for the great job he did fixing the slab leak.

I have already referred Drain Busters to two friends.
Emmeline D.
Emmeline D.
10/09/2021 12:00:00 SA
They sent out 2 techs and then the owner came personal and solved my issue. Was super knowledgeable about water filter systems so we are going to hire them to install it next week!
Michelle L.
Michelle L.
03/12/2020 12:00:00 SA
absolutely the most incredible family owned business! kind, honest, arrived early, came with last minute notice, just sooooo helpful in every way! troy was amazing! i cannot recommend them enough!!! please look no further!!

best price in town ans best service! choose them every time! we will be a customer for life!!

thank you again for everything! nothing compares to you guys, we've don't all the research for you! you will not be disappointed!!!!
Mackie L.
Mackie L.
05/04/2020 12:00:00 SA
Ontime and done right at a great price. Larry was very friendly and professional. Would definitely recommend and use again.
Theresa N.
Theresa N.
12/05/2022 12:00:00 SA
They are professional, and very kind.   Explain everything to you and give you the options for repair.  Very knowledgeable and respectful of your property.  This was my second time using their service.  I will only use them.  Plus, they don't charge to come to your home to give an estimate. Their quality of work is excellent.  And, they are punctual.   Best in the city!!!!
Kylie A.
Kylie A.
09/09/2020 12:00:00 SA
HIGHLY RECOMMEND!!! Same day service! Lilo was great! Very friendly and knowledgeable! He snaked our bathtub drain & sinks for us with ease! Lilo went above and beyond to be sure our drains were working perfectly. Definitely check them out!
Teru M.
Teru M.
4/30/2021
We had a clog in our sink and they came super fast, on time and took no time fixing it and diagnosing the problem. I would absolutely recommend them
Danny D.
Danny D.
5/28/2020
Asked for a quote online on Memorial Day and got a quote in a couple of minutes. Technician arrived timely and knew how to fix my issue and was able to get me the parts needed and was done in the blink of an eye. I would call again for my next plumbing need.
Nicole H.
Nicole H.
06/10/2021 12:00:00 SA
Would highly recommend Drain Busters, prompt response, same day service and repair, the tech Stephen came out and was super nice and knowledgeable he completed the work in a hour. Very reasonable price with great customer service, I wish more companies would do the same
Dave T.
Dave T.
1/18/2021
Awesome, quick service, professional techs and great results. They've hydrojetted and cleared 2 drains for us on separate occasions with excellent results. Great dudes and great prices. Pull the trigger and call them!Larry deserves a raise
Tom W.
Tom W.
11/29/2022
I called Drain Busters and spoke with Samantha.  She scheduled service to our home and Nicholas and assistant showed up around 1-1/2 hours later.  Nicholas clearly explained what might happen and costs to clear toilet drain of an obstacle that had fallen in the toilet.  They cleared the problem within about 10 minutes.  I was greatly impressed with the service and price.  I'll be calling Drain Busters with any future plumbing needs.
Queen F.
Queen F.
08/01/2021 12:00:00 SA
Aaron and Chris made light work of a list of tasks I needed done. I had leaky toilets, a kitchen sink that kept clogging, and funny smelling water coming from the pipes that turned out to be a water heater issue. They fixed one toilet, installed two bidets, a new garbage disposal, a shower head, and new anode rod for the water heater, all under an hour. Aaron also informed me that one toilet couldn't be fixed and adjusted the price accordingly. Turns out we need a new commode. Once it's here, I'll definitely be calling again to have it installed.

Edit: Forgot to mention that Troy was a big help in getting me scheduled through the app, and I really appreciate that! :)
D C.
D C.
9/20/2022
Called 4 business days in advance, spoke with woman at the main/business office.
We booked a full-house service (2 showers, 3 toilets, 5 sinks). I asked her to provide me with a quote for the work order, which she agreed to but would have to speak with a technician first.
Never heard back from her.
4 days later (as scheduled) a technician arrived (no advance notice but that's fine).
I explain that I never record a quote, but wanted to have one for Hydro vs. Snake. He said he'd speak with the main office, and then tried to reschedule my appointment. I said no, that we should just wait for the office since it's a simple quote and he was already onsite.
He then sat in his work truck in front of my house for over an hour.
And then drove off.
Didn't call, didn't email, didn't even ring my doorbell again with any sort of update on the status of what was happening.
Total waste of time for everyone involved, and I'll take my business to a competitor.
Kobi G.
Kobi G.
8/28/2020
I was debating on what rating should I give to this company but after all the job was completed so I cannot complain about that, but at the end of the day some things they should fix with the technician/dispatch/owner Communications.
As I'm a landlord and My Tenant need a pipe replace on a leaking sink I contact right away drain busters and the owner was able to give a very competitive price and we schedule a time frame to fix it with My Tenant. Long story short the job has been completed but apparently something very small didn't hold up so she complain that it's not completed after the technician left, so we schedule another appointment to come and fix it and the communication between the technician the dispatch and my tenant was very bad, I can't really say who or why things came up to the final step that I needed to come for the 3rd Attempt to finish the work on Friday morning so my tenant and the technician wouldn't fight or something like that and after five minutes everything was fixed and completed.
The technician was very nice guy and I explain him that he should look into his notes and call the customer before he comes out so things wouldn't come to where they were.

From this whole experience I really didn't like the attitude of the dispatch that i was talking to over the phone, at beginning she was kind of rude because I didn't pay for the invoice right away when the job was completed at the first time which I would pay with no problem if my tenant wouldn't tell me that it's NOT been fixed completely.
The dispatch was giving me the feeling like I'm trying to get out of paying them what we agreed upon, but I explained her that the job is not completed yet and why should I pay for something that it's not fixed?!
And she was keep telling me that she will not deal anymore with my tenant and she will not talk to her anymore over the phone only with me, like she's kind of a monster or something...
Long story short I also explain her that I own a small business myself and I know how those things works and eventually she understand that I'm not here to find a loophole and not paying them. I just to wanted to get things done for the sake of get it done so My Tenant will finally have a working sink again.

I know what it's like to answer the phone every single day and dealing with customers and I know it's frustrating when you don't get paid right away but sometimes the circumstances require you to think a little bit outside the box that's all it is.

Like I said in the beginning of the review the job has been completed and now everything is fine but overall there is things to take into consideration so things like that won't happen again.
Elaine P.
Elaine P.
11/21/2018
Troy was just what all his reviews said he would be.    
He helped us clear out massive roots from under our toilets and now the line is clean ad working better than ever.  
He did not give up even though the job turned out to be much more complicated than anticipated.  
We found Troy to be diligent, honest & hard working.  He certainly got the job done and it was done right.   The price was a lot lower than I expected as well.  
I would highly recommend Drain Busters and Troy to anyone.
Claudia H.
Claudia H.
6/30/2023
I thought I would be a customer for life with this company, but I had a need for them again and it was so disappointing.  The same great customer service, very responsive and set up an appointment the next day.  I got updates on the status of the arrival of the technician and Nelson couldn't be nicer.  I ended up needed a new garbage disposal so Nelson left to buy one and came back.  Surprisingly, he didn't have the tools to install it.  I had to leave so he came back later to install the disposer, which didn't take very long.  I was charged $550.  I trusted them from my previous experience so I didn't challenge this amount.  I looked up the brand and model that was installed and it is $205!  I would expect to pay more since he went and picked it up, but not $345 more!! I asked for an itemized receipt and was told that they don't provide this.  Lesson learned for me not to trust a company when they give a quote.  I was basing my trust on my earlier experience so that is bad on me.  Be careful and make sure you look up the cost of anything they provide before agreeing to their quote.
Mars T.
Mars T.
5/16/2020
Awesome customer service! They have a friendly and accommodating reps. Also the guys, Dalton and Carlo installed a new toilet in our bathroom and did an amazing job. They are the right guys to go to for plumbing needs.
Stacey M.
Stacey M.
3/29/2019
I've been in Vegas for nearly 20 years now and Troy is the absolute best and most honest plumber I've had the pleasure of dealing with.  
I bought my very old (but renovated) Boulder City house in May of 2018. He fixed plumbing issues at my property for the sellers realtor before I purchased the house, which is how I found him. He has come out about 5 different times since, for different plumbing issues.  
Every time he thoroughly explains the issue and has such great rates.  There hasn't been an issue that he couldn't fix.  I completely trust him (he's even worked in my house when I wasn't home). He is reliable and never drops the ball in getting back to me.  I wish I could find one of him for every trade!
Erica T.
Erica T.
7/15/2023
Drain Busters does great work and offers a 5% military discount. The receptionist was good and they charged a fair price for my project. I wanted to a few small projects but the other quotes seemed too expensive and I was pressured to immediately agree to lock in a quote that I already knew was more expensive than others charge. But that is their price. At least the work they do is good.
Lela T.
Lela T.
5/18/2019
Just had an emergency and Drain Busters sent one of their plumbers right away. Nathan was very thorough and cleaned after his work. I was also given a price quote before Nathan even came based on the work that I had told them I needed done. I Will definitely recommend this company to all my friends. They were honest and I was charged exactly what I was quoted. Thank you to Nathan and to Drain Busters. Will definitely be my go to plumbing company from now on!!
K R.
K R.
04/02/2021 12:00:00 SA
Stephen was wonderful! He came out to repair 2 issues in our home and went above and beyond to replace the parts and stabilize our whole plumbing system behind the wall. He was courteous, knowledgeable, and left the place cleaner than he found it. This company does good quality work and they are straightforward with you without jacking up the price. Highly recommend as an honest company with good quality work!!
Iliana A.
Iliana A.
2/27/2019
Our experience with drain busters was awesome. They kept us informed between what times they were gonna arrive. And even asked if they could come a little earlier, which was perfect for us! Our plumbers name was Nathan and he did an excellent job in fixing our plumbing issues and was very nice  and professional. He also said to call them back if we had any other issues and they would fix it. Which reassures me that they care about there work! They are also fairly well priced, I definitely recommend them.
Ashley J.
Ashley J.
10/11/2019 12:00:00 SA
Nathan did a great job! He was super friendly, did not mind our nosy cats and was helpful in looking at other concerns we had in the home unrelated to our call. Would recommend for sure!
Madison S.
Madison S.
8/30/2020
Excellent service. I would highly recommend this company to all my friends and family. Thanks Nate!!
Aletha W.
Aletha W.
01/01/2019 12:00:00 SA
Just had Drain Busters our to my house, professional, friendly and beast of all affordable. I highly recommend Troy and his helper, I will be calling him in the future for any plumbing issues I may have. Great job guys Happy New Year!!!
Kim A.
Kim A.
8/29/2019
After scouring the internet and Yelp for a great plumbing company, Drain Busters kept catching my eye. Could be the fitting name for what we needed or could be the 120 5-star reviews.. who knows.

I called on a Monday and they were able to put me on the schedule for the very next day (impressive).  I was given a general quote over the phone (unheard of) followed by a text and email confirming the issues they were coming out to look at.

My service window was from 11am-2pm and was notified with updates on the tech's ETA regularly.  My technician actually turned to be Troy, the owner and to say he was incredible would be an understatement.   Troy was exceptionally knowledgeable, super friendly (and funny), and is overall a great human being with a reputable business he is successfully running.

A true honest, professional is hard to come by these days so for all of your plumbing needs, or a good corny joke, I would highly recommend the fabulous team at Drain Busters.

Thank you for all of your service and support.
Andy Y.
Andy Y.
12/21/2021
Troy owner was so friendly and professional. He did not try to upsell me at all. He told me straight up that he's there to try to save me $. Which he did and you can tell that he's honest just by conversations with him!!! Arrived on time 4p with the window of 3-6p. Communication from his team was incredibly and DEFINITELY WOULD HIRE AGAIN! Honestly, this company is not one to rip you off! TRUST ME, I can tell! Thanks again Troy and for the conversation.
Helen C.
Helen C.
7/14/2019
They were on time, polite, installed the toilet in 1 go, without any leaks, had the most competitive pricing.  Couldn't have asked for better
Aileen P.
Aileen P.
09/01/2020 12:00:00 SA
I found this company through Yelp with lots of 5-star reviews. They are very quick with their responses and was able to schedule a tech to come out for an assessment. Dalton came out and made the assessment. I have received the quote a few days later as they were still looking for the replacement part. Price was reasonable compared to other quotes received so I moved forward with their services. Lilo just came out this morning to do the service and only took him 10 minutes to complete. He was very friendly and even put his mask on! Lilo and Dalton did such a great job that I will request either one if I need services in the future!
Gisela W.
Gisela W.
03/08/2018 12:00:00 SA
Troy, Owner of Drain Buster took care of a faucet with no water pressure, water just trickled out.  Had another professional checking it who advised to replace the faucet which meant all have to be changed to match.
Troy came, took the faucet off, found it  blocked deep inside. Recommended to soak it in CLR overnight which loosened what ever was blocking it. He came back the next day to re-install and it works perfect. Saved $195.00 the cost of replacing both faucets.
The first honest professional I met since moving to Nevada. I appreciated his honesty, knowledge and reasonable pricing.
The BEST there is!!
Nykia T.
Nykia T.
12/05/2018 12:00:00 SA
Shot out to Troy! Amazing customer service. A man that really cares about giving 110%! Best of all doesn't scam, scheme, or attempt to get over on you. Great experience! Definitely will be keeping his business card and wishing him and his daughters good luck at their dance competition!!! Troy you ROCK!
Jim B.
Jim B.
05/02/2022 12:00:00 SA
We had Drain Busters - specifically Stephen to come out to install a DIY Whole House Water Softener & Sediment Filter System. Since the system did not come with good instructions nor all the installation parts needed, Stephen was able to figure out an elegant & practical solution, and got it done with a little bit of extra cost.

Stephen was highly personable, meticulous, and passionate about his work, and it showed.

Thanks to this wonderful experience, Drain Busters has just earned a lifetime customer. Needless to say, I highly recommend them.
Terence M.
Terence M.
3/22/2021
The technician were on time and efficient.  Fixed my problems quickly and gave me advice on a couple of other issues as well.  No hard sales pitch but I do feel like I can trust them and will have them back.
David L.
David L.
1/14/2018
Troy is down to earth, honest and knowledgeable. Got my issue solved quickly! I highly recommend him!
Andrew S.
Andrew S.
7/19/2022
I had a loose pipe under my bathroom sink. Called Drain Busters and they had a guy here within two hours. He needed to replace a gasket, and cleared up two slow draining sinks while he was here. Good, friendly service, and he didn't charge me a cent. Will definitely use them again.
Ryan G.
Ryan G.
10/09/2020 12:00:00 SA
This is about a week late, but I just want to note that if you need a plumber, the search stops here, these are the guys, hands down, I couldn't be happier.
I searched yelp for plumbers to replace my kitchen faucet, and out of the 9 that answered me, Drain Busters was not only the first, but beat everyone else's rate by a long shot.

Nate was my tech and arrived 20 minutes early first thing on Saturday morning, and even though my service resulted into having to send him to the hardware store for extra parts, he replaced my kitchen faucet, went to and from the store, all within an hour.

He was friendly, professional, and efficient. Ask for Nate when you call! Thanks Nate! Great job brother, much appreciated!
Ruth B.
Ruth B.
8/28/2019
Great affordable service ......These guys are the real deal. Showed up exactly when they said they would, quick appointment scheduling, quality workmanship and friendly technician.
Nathan was very clean and finished so quickly. He came in assessed, went out collected necessary tools and went straight to work.
Wish all specialty contractors were this professional.
Definitely recommend them for your plumbing needs
Faris T.
Faris T.
5/21/2023
Used drain busters to have a temperature control valve changed on my water heater and the process was straightforward and quick. I would recommend this business for plumbing needs.

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