Best in Greensboro NC

Mark Williams is great!  He responds fast, figures out the problem, gives a fair price and gets the job done.  I've dealt with plumbers before and some of them can be late or never show up or give what seems like really high pricing.  Not Mark.  He'll work hard for you and won't leave till you're satisfied with the results.  

Our main sewer pipe to the street had been crushed by tree roots growing around it.  He replaced the drain and laid in bags of road salt (not ice melt) to keep the roots away.  It's been 11 years and still no problems.  He's also installed a faucet, a sink and a dishwasher for me.  Call him, you won't regret it!

Family owned business.
Provided fees upfront.
Responded in just a few hours.
Highly recommended.

Terrible plumbing work and owner is very disrespectful. Find any other company to work with, this one is not worth the headache.

My annual checkup on our plumbing system was very thorough. The representative was on time and was very conscious of safety procedures as a result of the COVID pandemic. He also did several repair functions at no charge. My experience with PF Plumbing for several years now has always exceeded our expectations.

These folks can't keep an appointment or their word about times and mistakes;  waited on the plumber for two weeks for a return phone call regarding how much a job was going to cost.   According to the company he called;  then when he was supposed to show up, NO SHOW;  lots of excuses, and stepped on their stories 3 times.   Overcharged and not professional;  no communication.   Also was supposed to receive a discount which we did not and have not seen and was promised we would receive it.
They do not have their act together.
Hired another company for a quote on the work and it was half the charge and a different fix to the problem which was not what was told to us initially.

Never again.

I called to report a badly clogged toilet. When the technician arrived, he actually lectured me about the correct way to use and flush the toilet (!!) Like everyone else in this country, I have been flushing toilets all my life, I'm not doing it incorrectly, and all I wanted was for him to FIX THE PROBLEM! I did not appreciate the editorial comments, which he seemed to think were funny. Will not use this company again. There are better options!

If their pitch line is We treat our customers like family then I know I am the red headed step child of the family.  Their customer service department is less than informative. Calling at 10am for an appointment that day wasn't a problem for the customer service provider on the other end.  At 7pm when no one had shown up and calling back to find out no appointment had been made and that I would now be charged for after hours and weekend rate.  The service technicians were very nice and did a great job.